Lincoln MKX Complaints

1,418 consumer complaints on file.

#11097906May 25, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 LINCOLN MKX. THE CONTACT STATED THAT WHEN THE VEHICLE WAS ENGAGED IN PARK, THE LETTER "P" WAS HIGHLIGHTED IN THE SHIFTER DISPLAY. ON THE INSTRUMENT PANEL, THE MESSAGE "TRANSMISSION NOT IN PARK AS INDICATED" WAS DISPLAYED. THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING FOR APPROXIMATELY ONE WEEK. IN ADDITION, THE VEHICLE LOST ACCELERATION AFTER COMING TO A COMPLETE STOP. A FEW SECONDS LATER, THE VEHICLE WOULD ACCELERATE NORMALLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097028May 21, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE STATIONARY, THE VEHICLE LEAKED FLUID ONTO THE GROUND. THE DEALER (PHIL FITTS FORD & LINCOLN IN NEW CASTLE, PENNSYLVANIA) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096870May 19, 2018
AIR BAGS
TAKATA RECALL I RECEIVED A NOTICE OVER A YEAR AGO THAT MY 2008 LINCOLN MKX HAD BEEN RECALLED DUE TO SAFETY RECALL 16S26-PASSENGER AIRBAG INFLATOR REPLACEMENT. THE AIRBAGS COULD RUPTURE AND MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096581May 17, 2018
AIR BAGS
TAKATA RECALL. IT HAS BEEN ALMOST 2 YEARS AND I AM STILL WAITING ON THIS. WILL THERE BE ANY COMPENSATION FOR NOT BEING ABLE TO DRIVE PASSENGERS UNLESS THEY SIT IN THE BACK? NOT SATISFIED WITH LINCOLN AND DEALERSHIP RESPONSE. IF THEY HAD TO PROVIDE LOANERS TO ALL OF US I WOULD BET THAT THE PARTS AND INSTALLATION WOULD HAVE BEEN EXPEDITED. WHAT WILL BE DONE TO RECTIFY THIS AND PREVENT SUCH LONG-TERM INCONVENIENCES IN THE FUTURE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096228May 15, 2018
SUSPENSION
2013 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO BROKEN BALL JOINTS. *LD THE CONSUMER STATED 45 DAYS AFTER PURCHASING THE VEHICLE THE BALL JOINTS FAILED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093979May 15, 2018
VISIBILITY/WIPER
WIFE WAS DRIVING HOME IN MKX, LESS THAN 1000' FROM HOME, AND HEARD A LOUD POP THAT SOUNDED LIKE A GUN SHOT. DIDN'T KNOW WHAT HAPPENED UNTIL SHE GOT HOME AND WE LOOKED ALL AROUND. DIDN'T SEE ANYTHING UNTIL WE RAISED BACK HATCH DOOR AND HEARD GLASS BREAKING AND FALLING. LOOKED ON TOP AND NOTICED THAT THE VISTA ROOF HAD EXPLODED. SHE WAS GOING LESS THAN 30 MPH THANKFULLY AND SUN ROOF WAS COMPLETELY CLOSED. RESEARCHED THIS ONLINE AND FOUND IT TO BE A PROBLEM ON A LOT OF CARS, EVEN FOUND CLASS ACTION CASE BUT IT WAS DISMISSED IN 2016 FOR SOME REASON. WHAT WILL IT TAKE FOR THIS TO BE CORRECTED...DOES SOMEONE HAVE TO LOSE THEIR LIFE BECAUSE OF THIS? WHAT IF YOU WERE TRAVELING ON THE INTERSTATE AND THIS HAPPENED? COULD BE A REAL PROBLEM! I DON'T HAVE PICS TO DOWNLOAD YET BECAUSE I TOOK IT TO FORD DEALERSHIP BUT THEY STILL HAVE THE CAR. SERVICE MANAGER HAS TRIED TO GET HELP FROM FORD BUT THEY REFUSE. I DO SEE WHERE SEVERAL HAVE GOTTEN SOME MONETARY RESPONSE FROM FORD, BUT IT WAS AFTER A LOT OF TROUBLE AND HASSLE. SOMEONE, EITHER FORD OR THE GLASS MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS. THIS IS THE FIRST TIME I HAVE EVER FILED ANY TYPE OF COMPLAINT BUT THOUGHT IT TO BE NECESSARY IF IT MIGHT SAVE SOMEONE'S LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093796May 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SOUTHWORTH FORD, 1430 N BALDWIN AVE, MARION, IN 46952, (765) 662-2561) WAS UNABLE TO VERIFY WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093562May 13, 2018
AIR BAGS
TAKATA RECALL WAS IN JUNE OF 2016 AND ALL I HAVE FROM THE LINCOLN MOTOR COMPANY SAYING PARTS MAY BECOME AVAILABLE IN THE SPRING OF 2018, WITH NO INDICATION WHEN MY CAR WILL BE FIXED. THEY SAY DO NOT USE THE FRONT PASSENGER SEAT WHICH MAKES THE CAR VIRTUALLY USELESS FOR A FAMILY OF 5. IS THIS ACCEPTABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093249May 10, 2018
AIR BAGS
THIS IS IN REGARDS TO THE TAKATA RECALL. I RECEIVED MY FIRST LETTER FROM THE LINCOLN MOTOR COMPANY REGARDING THE RECALL JULY 2016. THE ISSUE HAS YET YO BE TAKEN CARE OF AND ALMOST TWO YEARS HAS PASSED. THIS IS SOMETHING I BELIEVE TO BE EXTREMELY IMPORTANT ESPECIALLY FOR THE PASSENGER IN MY CAR, WHICH MOST OF THE TIME IS FAMILY. EVERY SINCE I'VE RECEIVED THIS LETTER I TRY NOT TO HAVE ANYONE SIT IN THE PASSENGER SEAT FOR THEIR SAFETY, BUT HAS DEFINITELY BECOME INCONVENIENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093257May 10, 2018
ELECTRICAL SYSTEM
MY REAR VIEW CAMERA WORKS INTERMITTENTLY. SOME TIMES IT JUST SAYS CALL THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092630May 9, 2018
AIR BAGS
TAKATA RECALL. I HAVE BEEN CALLING LINCOLN ON A REGULAR BASIS FOR 2 YEARS HOPING TO GET MY AIRBAG REPLACED. I KEEP GETTING THE SAME OLD STORY OF "IT WILL BE READY IN 4-6 MONTHS". THE DATE KEEPS GETTING PUSHED OUT. THEY NEED TO EXPEDITE THESE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092191May 7, 2018
ELECTRICAL SYSTEM
DOOR AJAR WARNING ON THE DRIVER'S DOOR KEEPS THE VEHICLE FROM LOCKING WHILE DRIVING - AND ALSO DOES NOT WANT TO LOCK AFTER THE VEHICLE HAS BEEN SHUT OFF AND IS STAIONARY; I HAD THIS FIXED A YEAR AGO IN 2017 AT GENE MESSER FORD HERE IN AMARILLO AND NOW THE PROBLEM IS BACK; PLEASE ADVISE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091631May 3, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SUNLAND FORD (15330 PALMDALE RD, VICTORVILLE, CA 92392, (760) 241-7751), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091378May 2, 2018
AIR BAGS
"TAKATA RECALL". THE FIRST RECALL NOTICE FROM LINCOLN MOTOR WAS IN JULY 2016.A SECOND NOTICE WAS SENT IN DECEMBER 2017 STATING REPAIR WOULD BE DONE IN THE SPRING OF 2018. GAVE A WARNING "DO NOT USE FRONT PASSENGER SEAT" AFTER ALMOST 2 YEARS THE REPAIR STILL HAS NOT BEEN DONE. THE VEHICLE HAS ONLY 42000 MILES AND IS NOT USED EXCEPT FOR INFREQUENT SHORT LOCAL TRIPS WITH ONLY THE DRIVER IN THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091154May 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PASO ROBLES FORD, 2401 OAKWOOD ST, PASO ROBLES, CA 93446) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090939April 30, 2018
FUEL/PROPULSION SYSTEM
ON A CLEAR DAY WITH A TEMPERATURE OF ABOUT 65 DEGREES, HAD BEEN DRIVING CAR APPROXIMATELY 25 MINUTES BETWEEN 45 TO 55 MILES PER HOUR, WIHT LAST AT LEAST 10 MINUTES AT 55. AFTER TURNING ONTO DIVIDED HIGHWAY AND DRIVING 55 MILES PER HOUR FOR ABOUT 7 MINUTES, WITH NO WARNING CAR STOPPED RESPONDING TO ACCELERATOR. HAD TO COAST ONTO SHOULDER. KEPT TRYING TO GET ACCELERATOR TO RESPOND.TRIED NO FOOT ON ACCELERATOR, LIGHTLY PRESSING ACCELERATOR AND COMPLETELY DEPRESSING ACCELERATOR AND EVERYTHING IN BETWEEN FINALLY WAS ABLE TO GET CAR TO DRIVE AT APPROXIMATELY 20 MILES PER HOUR, THEN CAR CEASED RESPONDING TO ACCELERATOR AND STALLED. RESTARTED CAR AND COULD DRIVE AT APPROXIMATELY 1/2 MILE PER HOUR EVEN WHEN FLOORING AND OR FLUTTERING ACCELERATOR. TRIED TO RESTART CAR NUMEROUS TIMES AND IT WOULD START, THEN IMMEDIATELY STALL OUT. CAR THEN CAR COMPLETELY CEASED RESPONDING TO ACCELERATOR. HAD TO HAVE TOWED AND AM AWAITING RESPONSE FROM TECHNICIAN. I INITIALLY THOUGHT THE CAUSE MAY BE A FUEL PUMP, BUT AFTER READING COMPLAINTS FROM FORD EDGE CUSTOMERS SUSPECT IT MAY BE A THROTTLE BODY ISSUE. WILL WAIT TO HEAR FROM TECHNICIAN. THIS WAS A VERY DANGEROUS SITUATION DROPPING FROM 55 TO 0 WITHIN LESS THAN A MINUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090956April 30, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COGGIN FORD JACKSONVILLE, 9650 ATLANTIC BLVD, JACKSONVILLE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090498April 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LUNDE LINCOLN (140 40TH ST S, FARGO, ND) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089559April 23, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHEN THE VEHICLE WAS STARTED, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT NOTICED THAT THERE WAS A COOLANT LEAK UNDERNEATH THE FRONT OF THE VEHICLE, AND THE RADIATOR AND RESERVOIR CONTAINERS WERE EMPTY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11084916April 13, 2018
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL: SINCE RECEIVING OUR AIRBAG RECALL (OVER 1 YEAR AGO) WE HAVE BEEN TO OUR LOCAL DEALERSHIP OVER 3 TIMES AND NO PARTS ARE AVAILABLE TO FIX THE RECALL AND DRIVING THE VEHICLE CAN CAUSE DEATH. LOCAL DEALERSHIP STATED NO DATE FOR PARTS WAS GIVEN BY FORD. CONTACTED FORD AND NO DATE GIVEN AND NO RESOLUTION TO FIX VEHICLE WHICH IS NOT DRIVABLE WITHOUT THE RISK OF DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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