Lincoln MKX Complaints

1,418 consumer complaints on file.

#11115389August 2, 2018
AIR BAGS
RECEIVED RECALL LETTER IN 2016 AND ANOTHER RECALL LETTER IN MAY 2018 ABOUT PASS SIDE AIR BAG, TO THIS DATE I HAVE RECEIVE NO REMEDY FOR THIS ISSUE AND I AM UNABLE TO USE MY VEHICLE FOR MY FAMILY AS NO ONE CAN RIDE ON THE LEFT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114718July 31, 2018
AIR BAGS
TAKATA RECALL. I RECEIVED A NOTICE ON JUNE 2016 THAT MY AIR BAGS HAD BEEN RECALLED AND TO NOT USE THE FRONT SEAT. IT HAS BEEN OVER 2 YEARS AND THEY STILL DO NOT HAVE MY PARTS AVAILABLE. IT HAS BEEN NEAR IMPOSSIBLE TO NOT USE THE FRONT PASSENGER SEAT!! THIS HAS BEEN A HUGE INCONVENIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114980July 31, 2018
POWER TRAIN
I JUST PURCHASED A 2008 LINCOLN MKX IN MARCH. THE CAR RAN GREAT UNTIL I WENT ON A ROAD TRIP IN THE BEGINNING OF JULY. I DROVE ABOUT A COUPLE 1000 MILES. MY LAST DAY OF MY TRIP ON JULY 12 MY CAR STARTED ACTING UP. IT HAD A HARD TIME SHIFTING BETWEEN GEARS. I WOULD PUSH DOWN ON THE GAS PEDDLE AND IT TOOK IT A LONG TIME TO ACCELERATE. I FINALLY MADE IT TO MY DESTINATION. I TURNED OFF THE CAR. WHEN I WENT TO START IT BACK UP IT STARTED. BUT WHEN I OUT IT IN DRIVE IT WOULDN'T MOVE, NOR IN REVERSE AND COULD NOT GET IT IN TO NEUTRAL. HAD IT TOWED TO A SHOP. WHERE AFTER FURTHER EXAMINATION TO TRANSFER CASE WENT OUT INT TURN RUINED THE TRANSMISSION. NEVER A SIGN THAT ANYTHING WAS WRONG UNTIL THAT JULY 13. I TALK TO THE SHOP THAT SAYS HE HAS FIXED 3 OTHER LINCOLNS WITH THE SAME PROBLEM. IF YOU LOOK ONLINE THERE ARE TONS OF COMPLAINTS ABOUT THIS SAME PROBLEM. SEEMS TO ME FORD NEEDS TO RECALL BOTH THE TRANSFER CASE AND TRANSMISSION. NOW I AM HAVING TO PUT MORE MONEY IN IT THEN ITS WORTH. THE TOTAL COST FOR REPAIR AND LABOR IS $6296.22. IF IT KEEPS HAPPENING TO OTHER PEOPLE OVER AND OVER WITH THE SAME PROBLEM THEN FORD SHOULD HAVE TO BE HELD ACCOUNTABLE FOR SELLING DEFECTIVE PRODUCT. I HOPE SOMETHING CAN BE DONE, ESPECIALLY SINCE THIS AS NOTHING TO DO WITH THE DRIVER BUT THE MANUFACTURER WHO HAS MADE A FAULTY PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113751July 30, 2018
AIR BAGS
2008 LINCOLN. MKX. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114556July 30, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE THE CONTACT WAS EXITING THE VEHICLE, THE GEAR SHIFTED INTO REVERSE WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO THE CONTACT'S GARAGE. THERE WAS DAMAGE TO THE DRIVER SIDE DOOR AND FRONT DRIVER SIDE FENDER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER (TOM ROUSH LINCOLN, MAZDA, & MITSUBISHI, 525 DAVID BROWN DR., WESTFIELD, IN 46074, (317)-896-5561) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11112571July 20, 2018
POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 LINCOLN MKX. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND THE CONTACT WAS EXITING, THE VEHICLE STARTED TO ROLL FORWARD DOWN THE DRIVEWAY. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURED RIBS, COLLARBONE INJURIES, AND SCRAPED KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS AWAITING DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11112732July 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (PURVIS FORD LINCOLN, INC., 3600 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, 1-540-898-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112354July 19, 2018
ENGINE, POWER TRAIN
MY 2011 LINCOLN MKX HAS A BLOWN HEAD GASKET. ONE WEEK PRIOR TO THIS DIAGNOSIS, MY CAR WAS EVALUATED AND DIAGNOSED BY THE LINCOLN DEALERSHIP BECAUSE OF AN ENGINE LIGHT BEING ON. THERE WERE NO SYMPTOMS--ONLY THE LIGHT WAS ON WHEN THE CAR WAS ON. I HAD THE OIL CHANGED BY THE DEALERSHIP AT THIS TIME AS WELL. THE DIAGNOSIS STATED THAT NO PROBLEM COULD BE FOUND, BUT THAT THE LIGHT MAY COME BACK ON, AND I WOULD NEED TO BRING IT BACK FOR (AND PAY FOR) ANOTHER DIAGNOSTIC CHECK. THE NEXT DAY, THE LIGHT CAME BACK ON, STILL WITH NO SYMPTOMS OTHER THAN THE LIGHT BEING ON. I WASN'T ABLE TO GET THE LINCOLN TO THE DEALERSHIP RIGHT AWAY. EXACTLY ONE WEEK LATER, STILL WITH NO SYMPTOMS OTHER THAN THE LIGHT BEING ON, I DROVE THE LINCOLN ON A HIGHWAY CLOSE TO MY HOME FOR 5 MINUTES AND IT BEGAN STRUGGLING LIKE IT WAS GOING TO STALL. IMMEDIATELY THE LIGHT "LOW ENGINE OIL PRESSURE" CAME ON. THEN IMMEDIATELY THE CAR STALLED, AND I COASTED ONTO THE SHOULDER OF THE ROAD. THERE WERE NO OTHER SYMPTOMS OTHER THAN THE STRUGGLING ENGINE IMMEDIATELY BEFORE STALLING AND THE "LOW ENGINE OIL PRESSURE LIGHT". I HAD IT TOWED TO THE NEAREST 5-STAR RATED AUTO REPAIR PLACE, AND WITHIN A FEW HOURS, THEY CALLED ME AND DIAGNOSED THE LINCOLN WITH A BLOWN HEAD GASKET. THE LEAD MECHANIC STATED THAT THIS WAS DETERMINED BY VISUAL INSPECTION OF THE OIL AS IT HAD ENGINE COOLANT MIXED WITH OIL. HE CALLED IT THE "CLASSIC MILKSHAKE LOOK" THAT IS APPARENT WHEN THERE IS A BLOWN HEAD GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111157July 13, 2018
AIR BAGS
TAKATA RECALL. I HAVE BEEN BATTLING FORD AND ITS DEALERSHIPS TO GET ME A LOANER VEHICLE WHILE OUR FAMILY MKX IS PENDING RECALL. I HAVE BEEN TRYING FOR 7 MONTHS. I HAVE NOW FILED A BBB COMPLAINT AND GOING THROUGH THAT PROCESS, FILED COMPLAINT WITH OREGON DOJ, AND NOW WITH NHTSA. WE NEED THIS RECTIFIED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111284July 13, 2018
AIR BAGS
TAKATA RECALL - YOU GUYS NEED TO GET OFF YOUR ASSES AND GET THIS PROBLEM FIXED. I HAVE BEEN TRYING FOR 2 YEARS TO GET FIXED. RECALL SAYS MY PASSENGER MAY SUFFER DEATH? HOW CAN YOU LET THIS GO ON AND KILL OTHER AMERICANS? PLEASE DO YOUR JOB!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110946July 12, 2018
SERVICE BRAKES
TAKATA RECAL' MY BRAKES MAKE THIS HISSING NOISE WHEN I STEP ON IT AND SOMETIMES THE CAR WOULD NOT STOP. THE CAR WOULD KEEP ROLLER AFTER A APPLY THE BRAKES AND SOMETIMES THE PADAL WOULD NOT GO ALL THE WAY DOWN SO I HAVE TO USE EXTRA FORCE TRYING TO STOP MY VEHICLE. IT DOS IT ON TURNING ON THE HIGH WAY OR ON A MAIN STREET WITH A SPEED LIMIT OF THIRTY MILLS AN HOUR. IM NOT DRIVING MY CAR RIGHT NOW BECAUSE OF THAT PROBLEM. I HAD MY KID AND WIFE IN THE VEHICLE WITH ME WHEN THIS HAPPEND AND I WAS SCARED THAT I WAS GONNA HIT THE OTHER CAR SO I HAD TO SWERVE TO THE SIDE OF THE HIGH WAY TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110993July 12, 2018
ELECTRICAL SYSTEM
DRIVERS SIDE DOOR CONSTANTLY SAYS DOOR IS AJAR. WILL NOT ALLOW ME TO START CAR WITH MY KEY FOB. CAUSES ALARMS TO GO OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110749July 11, 2018
AIR BAGS, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I HAVE BEEN EXPERIENCING BRAKING ISSUES. I HAVE BROUGHT MY MKX TO A DEALER AND WAS INFORMED THAT I NEED A NEW BRAKE BOOSTER. THEY HAVE INFORMED ME THAT FORD IS AWARE OF THIS DESIGN ISSUE. IS THIS COVERED UNDER ANY TYPE OF RECALL SINCE THEY ARE AWARE OF THE ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110456July 10, 2018
AIR BAGS, SERVICE BRAKES
MY BREAKS SOUND LIKE AIR IS FLOWING OUT WHEN I PUSH ON THEM & THE LOCK UP , THIS SEEMS TO BE A PROBLEM WITH TONS OF MKX !! SO WHY IS THERE NO RECALL!!!! MY DAUGHTER WAS DRIVING THE OTHER DAY AND THE BREAKS COMPLETELY LOCK UP IN HER , SHE ALMOST WREAKED!!! I KNOW THERE ARE RECALLS ON OTHER MKX 2010!! THERE NEEDS TO BE ONE IN ALL OF THEM BECAUSE SOMEONE IS GOING TO GET HURT DUE TO THEM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110293July 9, 2018
UNKNOWN OR OTHER
THE GEAR SHIFTER IS IN PARK BUT THE CAR DOES NOT SHOW THAT IT IS IN PARK SO IT'S SAYING THAT YOU NEED TO SHIFT IT INTO PARK WHICH APPEARS TO BE UNSAFE IF IT IS SHOWING RED ON THE GEAR CHANGER MECHANISM ON THE SCREEN AND THAT THE VEHICLE IS PROPERLY IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109663July 5, 2018
SERVICE BRAKES
I WAS DRIVING AND BRAKES WENT TO FLOOR NO PEDAL AT ALL. BEFORE THIS HAPPENED THE PEDAL WAS STIFF AND HARD TO PUSH. THERE ARE NO BRAKE LEAKS MASTER CYLINDER IS FULL THE BRAKE PADS ARE FINE. I WAS WONDERING IF IT HAD A BRAKE BOOSTER ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109721July 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MILNES FORD (333 E GENESSE ST, LAPEER, MI 48446, (810) 667-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109507July 4, 2018
AIR BAGS
TAKATA RECALL THIS RECALL IS OVER 2 YEARS AND PARTS ARE STILL NOT AVAILABLE. WHY???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105373July 3, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
I HAVE BEEN HAVING ISSUES WITH MY BREAKS BEING EXTREMELY HARD TO PRESS AND AT TIMES NOT HARDLY WORKING AT ALL AND WHEN ENGAGED IT MAKES A HISSING SOUND AND I HAVE COME ACROSS BRINGING IT TO THE SHOP IT IS THE MASTER CYLINDER FOR THE BREAKS AND OR THE BREAK BOOSTER AND THEN CAME ACROSSED MY YEAR OF THIS VEHICLE HAS A RECALL ON THESE THINGS SO I NEED TO KNOW ABOUT HOW TO GET THESE THINGS FIXED UNDER THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104756June 29, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FAULTY SUNROOF TRACK ASSEMBLY, UNABLE TO OPEN OR CLOSE BACKUP REAR CAMERA STOPPED WORKING, STATIONARY (PRIOR TO BACKING UP, ONCE PUT IN REVERSE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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