Lincoln MKT Complaints

299 consumer complaints on file.

#11253009September 3, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING IN A FUNERAL PROCESSION, SMOKE AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT UNDER THE HOOD. PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN PARKED WITH THE ENGINE OFF FOR THREE HOURS. THE DRIVER STOPPED THE VEHICLE, ASKED THE PASSENGERS TO EXIT, OPENED THE HOOD, AND EXTINGUISHED THE FLAMES WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED TO ASSIST WITH EXTINGUISHING THE FLAMES AND FILED A FIRE REPORT. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S SHOP. THE CONTACT STATED THAT THE VEHICLE HAD BEEN IN AND OUT OF THE MECHANIC SHOP FOR SIX MONTHS OUT OF THE YEAR IT HAD BEEN OWNED. PRIOR TO THE FIRE, THE VEHICLE WAS TOWED TO AMERICAN LIMOUSINE SERVICE CLEVELAND (11723 DETROIT AVE, LAKEWOOD, OH 44107) FROM WHERE IT WAS PURCHASED. THE MECHANIC MADE REPAIRS TO THE VEHICLE, BUT FAILURES STILL OCCURRED. THE VEHICLE WAS THEN TAKEN TO S&S/SUPERIOR COACH (2550 CENTRAL POINT PARKWAY, LIMA, OH 45804) WHERE THREE COMPUTER MONITORS AND WIRING WERE REMOVED FROM THE VEHICLE. THE DEALER RETURNED THE VEHICLE TO THE CONTACT A WEEK BEFORE THE FIRE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V172000 (ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A RECALL LETTER. THE VEHICLE WAS THEN TAKEN TO REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804, (419) 223-3673) WHERE IT CURRENTLY REMAINED FOR EVALUATION. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11252289August 29, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE TAIL LIGHTS RETAINED WATER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED YEARS AGO FOR THE SAME FAILURE AND WAS SEALED. THE FAILURE RECURRED WITH A HORIZONTAL HAIRLINE FRACTURE. THE CONTACT STATED THAT THE WATER MUST HAVE ENTERED THE TAIL LIGHTS WHEN HE DROVE THROUGH A CAR WASH OR WHEN IT WAS RAINING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO WEST HILLS FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312, (360) 616-3277), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE WARRANTY WOULD NOT COVER THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245604August 21, 2019
STEERING
TWICE I HAVE RECEIVED THE MESSAGE 'POWER STEERING FAULT' WHEN STARTING MY CAR. WHEN THIS HAPPENS THE STEERING WHEEL WILL NOT MOVE OR IS HARD TO MOVE. LUCKILY I HAVEN'T BEEN DRIVING DOWN THE HIGHWAY WHEN THIS HAS HAPPENED. I HAVE SEEN RECALLS FOR OTHER VEHICLES REGARDING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244812August 18, 2019
STEERING
UPON STARTING THE CAR THE POWER STEERING FAILED AND A MESSAGE APPEARED SAYING STEERING MALFUNCTION.TWO DAYS LATER IT HAPPENED AGAIN AND VERY NEARLY CAUSED A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243520August 13, 2019
STEERING
TL* THE CONTACT OWNS A 2012 LINCOLN MKT. UPON STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO ACTON FORD (76 POWDER MILL RD, ACTON, MA 01720, (978) 897-7000). THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER STATED THAT THE VEHICLE EXCEEDED THE MILEAGE REQUIREMENT FOR THE RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS 3,000 MILES OVER THE RECALL WARRANTY DEADLINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,600. *DT *TR *DT CONTACT STATED SHE WAS NEVER NOTIFIED OF THE RECALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241334August 2, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO CURRIE MOTORS FORD OF VALPO (LOCATED AT 2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 336-1373) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT PROVIDED. PIIR = Y.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241155August 1, 2019
STEERING
PERIODICALLY GETTING "POWER STEERING ASSIST FAULT" AND THE EPAS ELECTRIC POWER STEERING QUITS WORKING. APPARENTLY THERE WAS A RECALL FOR THIS EXACT ISSUE, BUT IT ONLY INCLUDED 2011-2012 LINCOLN MKT/MKS AND FORD FLEX WHEN IT SHOULD HAVE ALSO INCLUDED 2010 MODELS. SO FAR IT HAS ONLY HAPPENED WHEN THE VEHICLE IS FIRST STARTED (STATIONARY) AND WE'VE BEEN ABLE TO GET IT TO WORK AGAIN BY SHUTTING OFF THE VEHICLE AND RESTARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240246July 29, 2019
ELECTRICAL SYSTEM
UNABLE TO START CAR. INITIALLY NO KEY DETECTED APPEARED AS A WARNING WHILE DRIVING THE CAR. STOPPED AND WAS UNABLE TO RESTART. CHANGED REMOTE KEY BATTERY BUT STILL DID NOT START. RADIO WORKED. I COULD NOT RAISE THE WINDOWS OR LOCK THE DOORS MANUALLY/ WITH THE BUTTONS INSIDE THE CAR. I CALLED ROAD SIDE SERVICE THEY TOLD ME ABOUT THE BACKUP SLOT. CAR STARTED. IT HAPPENED AGAIN. TOOK CAR BATTERY TO BE TESTED IT WAS AT 96%, REPLACED REMOTE KEY BATTERY'S AGAIN. STILL DID NOT START. TRIED THE BACKUP SLOT BUT DID NOT START. NEXT DAY STARTED WITHOUT A PROBLEM TOOK TO DEALERSHIP. THEY DID A DIAGNOSTIC ALL SYSTEMS WERE FINE & THEY COULD NOT REPLICATE MY PROBLEM. THEY DID SEE THE NO KEY DETECTED AND CLEANED THE KEYS AND REPLACED THE KEY BATTERYS. I DROVE AWAY AND AND STOPPED AT THE STORE AND AGAIN UNABLE TO START. THIS INTERMITTENTLY INABILITY TO START THE CAR HAS CONTINUED. I CAN DRIVE FOR 1-3 DAY OR 1-2 HOURS WITHOUT A PROBLEM THEN IT WILL NOT START. I HAVE TAKEN IT BACK TO THE DEALERSHIP BUT THEY TELL ME ALL SYSTEMS CONTINUE TO CHECK OUT FINE ACCORDING TO THE COMPUTER. AS OF TODAY NO MATTER WHAT I TRY. I AM UNABLE TO START THE VEHICLE NOW. THIS IS DAY 4 OF NOT BEING ABLE TO START MY CAR. I AM MAKING PAYMENTS ON A CAR JUST SITTING IN MY DRIVE WAY NOW UNABLE TO START. I HAVE LOOKED UP THE PROBLEM ONLINE AND DISCOVERED OTHERS WITH THE SAME ISSUE. THEY HAVE FOUND PROBLEMS CENTERED AROUND THE STARTER. I NEED A DEPENDABLE VEHICLE. I AM GOING TO HAVE IT TOWED IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231718July 14, 2019
STEERING
WHILE MAKING A TURN ONTO HIGHWAY MY ELECTRIC POWER STEERING COMPLETELY WENT OUT WITH CARS TURNING NEXT TO ME. IT YANKED THE WHEEL OUT OF MY HAND ALMOST CAUSING A CRASH. THEN A WINDOW APPEARS IN LY CAR SAYING YOUR STEERING HAS FAILED PULL OVER SAFELY . LITTLE LATE FOR THAT. AFTER GETTING CAR TO DEALER AND WAITING I SEARCHED AND FOUND ELECTRIC STEERING RECALL FROM 2015 SOME 400K CARS. THE SAME YEAR MINE WAS BUILT. DEALER SAYS NO BUT ITS THE SAME EXACT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231278July 12, 2019
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED REGARDING A POWER STEERING ASSIST FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE 2011 MODELS WERE INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. CANNON FORD-LINCOLN OF STARKVILLE (12249 MS-182, STARKVILLE, MS 39759, (662) 323-1900) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED FOR JULY 16, 2019. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A POWER STEERING ELECTRICAL UNIT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228589July 1, 2019
POWER TRAIN
WAS DRIVING HEARD ODD NOISES AND BURNT FLUID TRANSFER CASE WAS DEFECTIVE BOTH OF MY FORD AWD DID ECACT SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222430June 25, 2019
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE CONTACT ATTEMPTED TO START IT AND REVERSE OUT OF THE PARKING LOT. HOWEVER, THE POWER STEERING ASSIST FAULTY WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. MAPLECREST FORD LINCOLN OF UNION (2800 SPRINGFIELD AVE, SUITE 1, VAUXHALL, NJ 07088) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,504.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204648April 30, 2019
ENGINE
IPULLED INTO MY DRIVE WAY AND MY CAR DIED OUT NO OVER HEATING NO WARNING LIGHT NO ANYTHING. I LOOKED UNDER MY HOOD TO CHECK EVERYTHING AND NOTICED MY COOLANT WAS GONE I THEN POURED MORE INTO IT REALIZING THAT IT WAS ALL GOING OUT OF MY CAR I BUT NOT ONTO THE GROUND. I CALLED AN MECHANIC WHO TOLD ME MY COOLANT LEAKED INTO MY OIL MY WATER PUMP FAILED. IT FAILED INTERNAL TO THE TIMING CHAIN COVER AND DUMPED A LARGE AMOUNT OF COOLANT INTO THE CRANKCASE WHICH THEN CONTAMINATED THE ENGINE OIL AND OVER FILLED THE OIL PAN. IM GLAD THAT I WAS HOME AND NOT DRIVING DOWN THE STREET BECAUSE THIS COULD HAVE CAUSED A MAJOR ACCIDENT. ON FURTHER RESEARCH I HAVE FOUND THIS HAS OCCURRED MANY TIMES. THE ENGINE IN QUESTION IS THE CYCLONE ENGINE AND IS FORDS LATEST V6 FAMILY OF GASOLINE ENGINES INTRODUCED IN 2006, AND IS KNOWN AS THE DURATEC 35 WHICH DISPLACES 3.5 L, THE DURATEC 37 WHICH DISPLACES 3.7L AND THE ECOBOOST 35 WHICH IS ATWIN TURBO CHARGED VARIANT OF THE DURATEC 35, THESE ENGINES ARE INSTALLED IN THE FOLLOWING VEHICLES, 2007'PRESENT FORD EDGE, 2010'2012 FORD FUSION SPORT, 2011'PRESENT FORD MUSTANG, 2009'PRESENT FORD FLEX, 2010'PRESENT FORD TAURUS SHO, 2013'PRESENT POLICE INTERCEPTOR SEDAN, 2011'PRESENT FORD EXPLORER, 2013'PRESENT FORD POLICE INTERCEPTOR UTILITY, 2011'PRESENT FORD F-150, 2015'PRESENT FORD EXPEDITION/EXPEDITION EL, 2014'PRESENT FORD TRANSIT, 2015'PRESENT LINCOLN NAVIGATOR/NAVIGATOR L, 2010'PRESENT LINCOLN MKS, AND 2010'PRESENT LINCOLN MKT WHICH IS THE CAR I HAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196461April 15, 2019
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HEMPSTEAD FORD (LOCATED AT 301 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 483-7200) WAS CONTACTED BY PHONE AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,090.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195046April 9, 2019
STEERING
TL* THE CONTACT OWNS A 2011 LINCOLN MKT. WHILE DRIVING 70 MPH, THE POWER STEERING SEIZED WITHOUT WARNING AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO LEITH LINCOLN (LOCATED AT 7900 CAPITAL BLVD, RALEIGH, NC 27616, (919) 872-9500) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194086April 5, 2019
STRUCTURE:BODY
WHILE DRIVING DOWN THE FREEWAY, THE FRONT PORTION OF THE GLASS PANORAMIC ROOF SHATTERED WITHOUT RECEIVING ANY IMPACT. THERE WAS A VERY LOUD "POP" AND WHEN I PULLED OVER I DISCOVERED THE GLASS WAS COMPLETELY SHATTERED. NOTHING TO MY KNOWLEDGE IMPACTED THE ROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186771March 14, 2019
STEERING
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE DRIVING THE VEHICLE, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED FOUR TIMES IN THE SAME DAY. THE VEHICLE WAS TAKEN TO AUTONATION FORD MARGATE (5401 W COPANS RD, MARGATE, FL 33063) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V34000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,150. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186374March 13, 2019
UNKNOWN OR OTHER
THE GLASS SUNROOF EXPLODED WHILE ME AND MY KIDS WHERE IN THE CAR. IT WAS SCARY AND CRAZY ALL AT THE SAME TIME. GARY YEOMAN LINCOLN STATES ITS NOT UNDER WARRANTY, AND THAT HIS WAS HIT BUY A SOMETHING CAUSING IT TO BREAK. AFTER READING ALL THE COMPLAINTA AND REVIEW. I THINK THEY SHOULD HAVE DONE A RECALL A LONG TIME AGO! I GOT OUT THE CAR TO GO THE DICKERSON CENTER ON ORANGE AVENUE IN DAYTONA BEACH AND EVERTHING WAS FINE AND GOT BACK IN AND MY SON ASKED WHATS WRONG WITH YOU SUN ROOF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180980February 18, 2019
STRUCTURE:BODY
I HAVE OWNED THIS CAR FOR LESS THAN A YEAR AND THE MOONROOF HAS SHATTERED ON ME TWICE ALREADY. THE FRONT ONE TO BE EXACT, BOTH TIMES IT WAS RAINING BUT NORMAL RAIN, I LIVE IN NORTHEN CALIFORNIA. NO OBJECTS HIT MY CAR AND NO ACCIDENT. IT SOUNDS LIKE A LOUD GUNSHOT NEAR YOU AND ITS VERY SCARY I ALMOST CAUSED AN ACCIDENT BECAUSE I SWERVED TO NEXT LANE DUE TO BEING SCARED OF THE LOUD NOISE. FIRST TIME I WAS ON MY WAY TO RENO AND I HAD TO KEEP GOING BUT IT WAS HELL AND ONE OF THE WORST EXPERIENCE OF MY LIFE. PART OF THE GLASS FLEW OFF WITHIN MINUTES OF ME DRIVING SO RAIN GOT INTO MY CAR. I HAD TO TAPE A TARP DOWN WITH GORILLA TAPE TO GET TO A SAFE DESTINATION. THERE WAS GLASS INSIDE THE CAR AND MY LITTLE BROTHER GOT CUT ON HIS ARM, THIS GLASS IS THICK AND HEAVY! THE SECOND TIME WAS 8 MONTHS AFTER I HAD IT REPAIRED. RAINING AGAIN BUT THIS TIME I WAS AT A STOP LIGHT WHEN I HEARD THE GUNSHOT NOISE AND I IMMEDIATELY KNEW WHAT HAPPENED. I WAS SCARED BUT SO VERY UPSET THAT IT HAPPENED AGAIN JUST MONTHS APART. IT'S VERY UPSETTING THAT LINCOLN HAS NOT RECOGNIZED THIS AS A DEFECT ON THIS VEHICLE. I HAVE READ NUMEROUS BLOGS AS ON HERE THE SAME COMPLAINT FROM PEOPLE ALL OVER THE US THAT THIS HAS HAPPENED TO. IT'S SO UNSAFE TO DRIVE AND UPSETTING BECAUSE I REALLY LOVE THE VEHICLE OTHER THAN THAT HUGE DEFECT. ON TOP OF THAT THIS REPAIR IS COSTLY, GLASS ALONE IS $1400-1600 WITHOUT LABOR IN MY AREA. I HOPE THAT LINCOLN WILL SOON TAKE RESPONSIBILITY AND I PLAN TO KEEP FIGHTING THIS FIGHT AS I HAVE A FEELING THIS WILL CONTINUE TO HAPPEN. I FEEL SO UNSAFE DRIVING THIS VEHICLE NOW. I REALLY HOPE MORE PEOPLE COMPLAIN AND SPEAK UP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11179911February 13, 2019
ELECTRICAL SYSTEM, STEERING
ELECTRONIC STEERING FAILED IMMEDIATELY WHILE TURNING CORNER FOR UNKNOWN REASON ALMOST CRASHED INTO ONCOMING VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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