Lincoln MKS Complaints

374 consumer complaints on file.

#11309952February 18, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED HIS WIFE THE DRIVER WAS AT A STOPPED SIGN AND WHILE PRECEDING INTO THE INTERSECTION THE VEHICLE FRONT PASSENGER SIDE COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS DEPLOYED AND WITHIN A FEW SECONDS A FIRE WAS STARTED. HOWEVER, THE FLAMES EXTINGUISHED THEMSELVES AND THE VEHICLE CABIN WAS FILLED WITH SMOKE. THE CONTACT STATED THAT HIS WIFE'S RIGHT SIDE COAT SLEEVE WAS ON FIRE AND SHE WAS ABLE TO EXIT THE VEHICLE. THE CONTACT MENTIONED THAT HIS WIFE PATTED THE COAT SLEEVE TO EXTINGUISH THE COAT FLAMES. THE CONTACT MENTIONED THAT HE WAS CONCERNED THAT THE FIRE WAS STARTED DUE TO THE AIR BAGS GASES AS THE AIR BAGS EXPLODED. THE FIRE DEPARTMENT OR POLICE WAS NOT NOTIFIED. THE CONTACT'S WIFE WENT TO URGENT CARE FOR MEDICAL TREATMENT DUE TO SHOULDER PAIN AND THE INJURIES TO HER WRIST FROM THE FIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS NOT DIAGNOSED BUT THE CONTACT STATED THAT THE MECHANIC STATED THAT THE WAS SURPRISED THAT THE AIR BAGS HAD DEPLOYED. THE CONTACT ALSO STATED THAT THE AIRBAGS WERE CUT OUT OF THE VEHICLE AS HE HAD THE AIR BAGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11307415February 6, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE ATTEMPTING TO COLD START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO SENTRY LINCOLN 940 BOSTON TURNPIKE SHREWSBURY, MA 01545 (508) 281-8171, TO BE DIAGNOSED. THE PROGNOSIS WAS THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.*BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306301January 31, 2020
STEERING
CERTAIN LINCOLN MKS 2013 HAVE RECALLS ON ELECTRIC POWER STEERING AND OTHERS DO NOT. UNFORTUNATELY THE ONE I OWN DOES NOT AND MY ELECTRIC POWER STEERING HAS WENT OUT AND SAYING POWER STEERING ASSIST FAULT. I WAS ON HWY 29 DOING ABOUT 60 MPH WHEN ALL OF A SUDDEN THE LIGHT COMES ON AND MY STEERING TIGHTENED ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301534January 24, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
THE ELECTRICAL POWER ASSISTED STEERING FAILED AGAIN WITHOUT WARNING. WHEN THIS UNIT CEASES OPERATION, IT ALSO AFFECTS THE VEHICLE POWER TRAIN BY SHUTTING DOWN THE TRACTION CONTROL AND THE ANTI LOCK BRAKING, IT SEEMS. WHEN THE ELECTRICAL ASSIST STOP WORKING, THE VEHICLE IS EXTREMELY DIFFICULT TO CONTROL AS IT TAKES ALL THE EFFORT A PERSON CAN MUSTER TO TURN THE STEERING WHEEL. THIS IS A VERY BAD STEERING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299750January 16, 2020
ENGINE
I GOT IN MY VEHICLE 1 MORNING AND NOTICED KNOCKING ONCE I STARTED IT. A VERY LIGHT KNOCK. I IMMEDIATELY KNEW SOMETHING WAS WRONG. I CHECKED AND CHANGED MY OIL. THE OIL WAS MILKY AND I SUSPECTED THAT COOLANT WAS BEING MIXED WITH OIL. I HAVE ALWAYS GOT MY OIL CHANGED WHEN REQUIRED. MY CAR HAS NEVER RAN HOT. THE VEHICLE WAS STATIONARY IN MY HOME DRIVEWAY. PRIOR TO HEARING THE KNOCKING MY VEHICLE WAS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299362January 14, 2020
STEERING
TIRE WENT FLAT AND LOST ALL POWER STEERING. I COULD NOT EVEN DRIVE IT TO THE NEAREST SERVICE STATION ON THE SPARE TIRE AND HAD TO HAVE IT TOWED. SAFETY RECALL ON 2011 AND NEWER BUT NOT ON 2010 - THIS CAR HAS A DANGEROUS POWER STEERING UNIT AND YOU SHOULDN'T HAVE A CAR THAT'S INOPERABLE JUST BECAUSE YOU HAVE A FLAT TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289199December 15, 2019
STEERING
CAR WAS PARKED WHEN I STARTED IT UP. I GOT A STEERING ASSIST FAULT MESSAGE. GUESS IT'S A COMMON PROBLEM WITH FORD'S EPAS. THEY SHOULD BE HELD ACCOUNTABLE LIKE TAKATA BECAUSE OF THE HUGE SAFETY RISK. ACCORDING TO FORD MY VIN ISN'T PART OF THE RECALL FOR THE SAME MODEL AND YEAR. RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288607December 12, 2019
STEERING
I STARTED THE ENGINE, I HAD NO POWER STEERING, POWER STEERING FAULT LIT UP ON THE DASH. SHUT OFF CAR, RESTARTED ENGINE, POWER STEERING WAS RESTORED. IF THIS FAILURE OCCURS WHILE DRIVING DOWN THE ROAD, THE CAR IS NEAR IMPOSSIBLE TO STEER. I LOOKED UP RECALLS ON THIS VEHICLE, THERE IS ONE FOR CARS PRODUCED 9 MONTHS BEFORE MINE, BUT MINE IS NOT INCLUDED IN THIS RECALL. THE SYMPTOMS ARE IDENTICAL, I SUSPECT THIS CAR SHOULD BE SUBJECTED TO THE RECALL AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286676December 3, 2019
STRUCTURE:BODY
PAINT ON THE HOOD IS CORRODING AND PEELING IN SEVERAL DIFFERENT AREAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280926November 18, 2019
WHEELS, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT FLASHED INTERMITTENTLY WHILE IN OPERATION. IN ADDITION, THE FRONT DRIVER'S SIDE WHEEL MADE AN ABNORMAL SQUEAKING NOISE WHILE TRAVELING UNDER 25 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280218November 14, 2019
FUEL/PROPULSION SYSTEM, WHEELS
MY VEHICLE'S FUEL PUMP ELECTRONIC CONTROL MODULE FAILED AND MY VEHICLE WOULD NOT START. THERE IS A RECALL FOR THIS ISSUE FOR THE SAME MODEL YEAR, HOWEVER MY VIN NUMBER IS NOT INCLUDED IN THIS RECALL. I PAID FOR AND HAD THE FUEL PUMP ELECTRONIC CONTROL MODULE REPLACED AT THE LINCOLN DEALERSHIP. THE DATE NOTATED BELOW IS IN REFERENCE TO WHEN THIS INCIDENT OCCURED. THE OTHER ISSUE INVOLVES THE MANUFACTURER'S OPTIONAL 20 INCH WHEELS. WHEN THE VEHICLE IS EQUIPPED WITH THESE WHEELS, IT CAUSES THE ADAPTIVE SUSPENSION TO NOT WORK PROPERLY, CREATING A VERY HARSH RIDE. THIS HARSH RIDE WAS NOT DISCLOSED AS A SIDE EFFECT ON THE MANUFACTURER'S WEBSITE, AND IT DEFEATS THE PURPOSE OF HAVING AN ADAPTIVE SUSPENSION SYSTEM. IT ALSO INCREASES THE RISK OF BENDING THE WHEELS WHEN DRIVING OVER POTHOLES WHICH IS WHAT THE ADAPTIVE SUSPENSION SYSTEM IS ADVERTISED TO AVOID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279383November 11, 2019
STEERING
WHILE DRIVING, ON RT. 264 THE EPAS STEERING TURNED OFF WITHOUT WARNING. MY WIFE HAD TO FIGHT TO GET THE VEHICLE TO THE SIDE OF THE ROAD. THE EFFORT TO TURN THE STEERING WHEEL WAS SO GREAT THAT I HAD TO TAKE OVER FROM MY WIFE. IT TOOK ALL MY EFFORT TO TURN THE STEERING WHEEL, IT WAS SO STIFF. I TOOK THE VEHICLE TO THE DEALER TODAY AND HAD IT CHECKED OUT. THEY REPORTED THAT IT WAS CAUSED BY LOW TIRE PRESSURE. THERE WERE NO WARNINGS FROM THE TPMS. I WAS TOLD THAT, IN THE CASE OF A REOCCURRANCE, THAT SIMPLY INFLATING THE TIRES WOULD NOT SUFFICE, BUT THAT THE SYSTEM WOULD NEED TO BE RESET BY A FORD DIAGNOSTIC COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270818October 24, 2019
ELECTRICAL SYSTEM
AT VARIOUS SPEEDS, DEFECTIVE FCIM (FRONT CONTROLS INTERFACE MODULE) RESULTING IN TEMPERATURE SET TO ALL THE WAY HI/MAX FAN, CREATING CABIN TEMPERATURES EXCEEDING 90 DEGREES FAHRENHEIT. TURNING OFF THE AC SYSTEM OR REDUCING THE TEMPERATURE DOES NOT RESOLVE THE ISSUE. PERFORMING A RESET OF THE CAR'S SYNC SYSTEM DOES NOT RESOLVE THE ISSUE. THIS IS A COMMON COMPLAINT, GENERATING AT LEAST 3 NHTSA COMPLAINTS AS WELL AS A TSB. IT CREATES A HAZARDOUS CONDITION WHEN TRANSPORTING VULNERABLE RIDERS SUCH AS INFANTS AND THE ELDERLY (THOSE SENSITIVE TO HEAT), AS WELL AS INTERFERING WITH THE CAR'S DEFOGGING MECHANISM REDUCING VISIBILITY UNDER CERTAIN CIRCUMSTANCES AND CREATING DANGEROUS DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268671October 15, 2019
STEERING
PLACE VEHICLE IN REVERSE. STEERING ASSIST FAULT WARNING CAME ON. COULDN'T STEER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258621September 27, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A TAPPING SOUND COMING FROM THE ENGINE. THE NOISE WORSENED OVER TIME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HINES PARK LINCOLN (40601 ANN ARBOR RD, PLYMOUTH, MI 48170, (734) 453-2424) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND OTHER RELATED COMPONENTS NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN INITIAL ESTIMATE OF $1,800; HOWEVER, THE DEALER FORGOT TO CHARGE THE CONTACT FOR AN UNKNOWN PART. THE TOTAL WAS UPDATED TO $2,300. THE VEHICLE WAS REPAIRED AT THE DEALER. UPON RESEARCHING THE MECHANIC'S NOTES, THE CONTACT DISCOVERED THAT THE MOTOR MOUNT WAS DAMAGED WHILE IT WAS BEING REPAIRED. THE CONTACT WAS NEVER INFORMED OF THE DAMAGE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND OFFERED A $500 DISCOUNT FOR THE REPAIR. THE REPRESENTATIVE ALSO RECOMMENDED THAT THE CONTACT FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 72,500. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256222September 17, 2019
AIR BAGS, STEERING
STEERING WHEEL WONT ADJUST AND WILL NOT MOVE AND THERE IS A LOUD CLICKING NOISE WHEN YOU START VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255812September 16, 2019
STEERING
I WAS BACKING OUT OF A PARKING SPACE AND LOST ALL POWER STEERING. THE POWER STEERING ASSIST LIGHT CAME ON AND THE CAR CHIMED. THERE WAS A RECALL FOR THIS ISSUE FOR THE 2013 LINCOLN MKS, DATE RANGES, SEPTEMBER 7, 2010 - FEBRUARY 28, 2012. MY CAR WAS BUILT JANUARY 7, 2013. WILL THIS RECALL BE EXPANDED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255415September 13, 2019
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING 60 MPH, THE POWER STEERING COMPLETELY FAILED AND THE STEERING WARNING INDICATOR ILLUMINATED AS THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO TAKE THE VEHICLE TO CRESCENT FORD (100 OLD WINSTON RD, HIGH POINT, NC 27265, 336-869-2181) WHERE THE CONTACT WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) THAT APPLIED TO THE 2011 AND 2012 MKS MODELS; HOWEVER, A RECALL WAS NOT PLACED ON THE 2010 MODELS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE WITH HIS VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253662September 6, 2019
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST FAULT WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO BALDWIN MOTORS (LOCATED AT 1730 N HWY 190, COVINGTON, LA 70433, (800) 533-4308) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251920August 28, 2019
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING SEIZED AND THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE. THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED SEVERAL TIMES IN ORDER TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, MAC HAIK'S SOUTHWAY FORD (LOCATED AT 7979 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78224, (210) 922-2222) WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,722.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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