Land Rover Range Rover Sport Complaints

645 consumer complaints on file.

#11434495September 27, 2021
STRUCTURE
The contact owns a 2011 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, she heard a loud grinding noise and pounding sound on the vehicle. The contact looked out the rearview mirror and saw a large cord hanging from the vehicle. The contact pulled over to the side of the road and noticed that the rear spoiler from the top of the vehicle had detached along with the rear camera. The contact stated that there were also wires coming from under the vehicle. The contact drove the vehicle to the residence. The contact took the vehicle to an independent mechanic and the rear spoiler and rear camera were replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431744September 4, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Hello, i have 2010 Land Rover Range Rover sport. 4 weeks ago i smell gas and i saw error code about gas cap. I purchased 2 gas cap and replaced it but i keep smelling gas. I took the car to shop and mechanic confirmed gas leak. I call LandRover customer service and i talk to Debbie and Tiffany. I told them about upcoming gas leak recall and they told me they couldn't help me before official recall announcement. I took the car to Landrover dealer in Alexandria Virginia and i talk to Ash and he told me the same thing to wait until offical recall. I don't know why we wait until October 8, 2021 if gas leak is fire hazard. NHTSA i really appreciate for your help and thank you for your time. Have a blessed day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430716August 27, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Car jumped forward while coming to a stop. Almost hit a child crossing in the crosswalk. Also happened numerous times coming to a stop at the off ramp. Engine idles very rough, high pitch idle, and RPMs surge up and down on their own. Dealer won’t believe us. They don’t want to use resources to fix what is covered by warranty. This car is a danger to drive. Has also stalled unexpectedly. Dealer only looks for software update and warning lights. We’ve never had a warning light and updates do absolutely nothing. Forums show others are experiencing the same thing. Dealer said they cannot spend that amount of time to find the problem. This is a liability and major safety issue that Range Rover needs to be addressed. Car has 9000 miles. Car shutters and bounces. RPMS unpredictable and car has idling issues. Please help -we don’t want to hit someone because the car unexpectedly lunges forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430315August 24, 2021
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, the vehicle inadvertently stalled and lost motive power. The warning message "No Fuel" appeared on the instrument panel. The contact stated that she veered to side of the road and was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the computer software system needed to be updated. The contact stated that the vehicle was repaired however, the failure had been recurring while driving. The vehicle was taken to the dealer several times. The computer software system was updated, and the fuel sensors were replaced. The contact stated that the failure reoccurred while driving. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430073August 23, 2021
FUEL/PROPULSION SYSTEM
Overnight, my car dumped all of my fuel onto the garage floor beneath my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429071August 13, 2021
ELECTRICAL SYSTEM
Passenger right front door will not latch shut.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427540August 2, 2021
POWER TRAIN, UNKNOWN OR OTHER
Incident 1 I purchase my vehicle from Jaguar Land Rover Rosenthal Chantilly VA, a new Range Rover sport( one of the top-line models of Range Rover 100K+) , and it’s just 5 months only 3000 miles. One day (Thursday, Jun 10) car suddenly stop in the middle of the road with a gearbox faulted message, I can’t move a car from the park to neutral or drive mode. The local Sheriff had to call the towing guy to move a car from the road as it was in the middle of the road. I drop the car at Worst Jaguar Land Rover Rosenthal Chantilly Dealership on the East Coast. Chantilly VA ( based on my experience). I left a car on Thursday night in heavy rain, Friday morning I call them, visited the dealership to explain the problem, show the car to a service technician. There was problem with dealership but let’s ignore that & focus on car issue. I complain to corporate range rover, I am not sure what they did but just politely communicate with me. They said that they fix the recall and do something, In car report which does not describe anything than regular inspection.. They created CASE:[8000897250 Second incident - On Jun 26, Saturday – around 2 pm issue happen again, I was driving Loudoun county parkway North, going toward Route 50 ( John mosby hwy ) from my home on Freedom street. Car stop suddenly. Same issue again.. Third Incident - On Aug 1st Sunday, 3:35 pm I was driving on route 50 E going to Fairfax VA from my home, at intersection near South riding Blvd., car stop suddenly, From drive to sudden stop with gearbox fault message. I am really in situation where I feel stress every time I drive car. Car only has 4000 mile, every month I am paying large lease amount, so I don’t drive, I am losing money every month. I really went to mental stress and harassment because of these incidents. My family was really scare sitting in the car what if it stop suddenly and someone hit from back because of sudden stop. I have video and pic taken from dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426629July 27, 2021
ELECTRICAL SYSTEM
Malfunction with SOS system Police have been notified multiple times while I was driving and police have come to my home 4 times in 3 days unable to communicate with SOS system to notify that I am not in distress. If I end up actually needing help I can not use the SOS which concerns me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423582July 6, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422952June 30, 2021
STRUCTURE
The contact owns a 2010 Land Rover Range Rover Sport. The contact stated the bumper detached without warning. The contact received notification of NHTSA campaign number: 20V623000 (Structure) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422507June 27, 2021
FUEL/PROPULSION SYSTEM
Fuel gauge indicated no fuel even though tank was just filled. Vehicle went into limp mode then would only start for a minute. Exact same symptoms as current recall for same model year but ours is outside of VIN range for that recall. Vehicle only has 35k miles and had fuel pump replaced which has seemed to fix the problem although fuel gauge won’t read full ever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420894June 14, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My forward collision warning alert frequently goes off unnecessarily but this is not a big deal. However, recently it went off and partially applied the brakes. This should not have occurred and could have been a very big safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420620June 11, 2021
STRUCTURE:BODY:BUMPERS
2010 Range Rover Sport. Consumer writes in regards to Rear Spoiler Outer Surface Retention Safety Recall. THE CONSUMER STATED THE WHILE DRIVING THE REAR SPOILER BLEW OFF AND HIT THE VEHICLE BEHIND IT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE DAMAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418804May 27, 2021
AIR BAGS
The contact owns a 2016 Land Rover Sport. The contact stated that the air bag warning light was illuminated. The vehicle was diagnosed and the contact was informed that the driver’s and passenger’s side air bag modules needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V941000 (Air Bags) however, the VIN was not included. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 53,627.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418666May 26, 2021
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
The contact owns a 2011 Range Rover Sport. The contact stated that after coming to a complete stop, while depressing the brake pedal, the vehicle suddenly lunged forward. The failure occurred on several occasions. On one occasion the vehicle lunged forward approximately ten feet. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The approximate failure mileage was 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415468May 6, 2021
STRUCTURE:BODY
REAR SPOILER BLEW OFF WHILE DRIVING ON THE FREEWAY. ALMOST CAUSED AN ACCIDENT. CARS BEHIND ME HAD TO SWERVE TO NOT COLLIDE WITH THE SPOILER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414404April 29, 2021
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR HATCH SPOILER DETACHED FROM THE VEHICLE AND STRUCK THE TRACTOR TRAILER THAT WAS TRAVELING BEHIND THE VEHICLE. THE LOCAL DEALER LAND ROVER BEDFORD (404 S. RIVER RD, BEDFORD, NH 03110) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 20V623000 (STRUCTURE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413275April 21, 2021
STRUCTURE:BODY, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
AT APPX 115PM I HAD LUNCH AT THE MILLBURN DINER. I GOT INTO MY VEHICLE AT APPX 2PM IN THE PARKING LOT OF THE DINER AT 72 ESSEX STREET IN MILLBURN NJ. I PRESSED THE BUTTON TO START MY CAR. I LOOKED BACK AND SHIFTED FROM PARK TO REVERSE IN MOTION. I SLOWLY MOVED BACKWARDS IN THE VEHICLE AND I EXPERIENCED A SUDDEN INVOLUNTARY ACCELERATION BACKWARDS AND MY VEHICLE WAS JOLTED BY A TELEPHONE POLE. I BRAKED AND WENT TO PUT THE CAR INTO DRIVE TO SHIFT FORWARD AND THE CAR SUDDENLY ACCELERATED FORWARD INVOLUNTARILY WITH SPEED. I INSTINCTIVELY TRIED TO STOP THE CAR WITH THE BRAKES AND BY PRESSING THE PARK BUTTON TO STOP THE VEHICLE. THE VEHICLE RAN INTO A METAL RAILING GUARDING AN OUTDOOR DINING AREA. THERE US A 3RD PARTY WITNESS TO THIS SUDDEN ACCELERATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11413023April 20, 2021
STRUCTURE:BODY
I RECEIVED THE NOTICE IN NOVEMBER OF 2020 ABOUT THIS SAFETY ISSUE. THREE WEEKS AGO THE REAR SPOILER FLEW OFF WHILE DRIVING AT POSTED SPEEDS DOWN THE HIGHWAY, UNBEKNOWNST TO ME UNTIL I ARRIVED AT MY DESTINATION. I IMMEDIATELY CALLED THE DEALER TO SCHEDULE THE REPAIR BASED ON THIS NOTICE, AND AM NOW BEING TOLD THE PART IS UNAVAILABLE, WITH NO ETA. I AM EXPERIENCING "LOSS OF USE" OF MY VEHICLE DUE TO THIS SAFETY RECALL, WHILE I AM WAITING FOR THIS PART. LAND ROVER JAGUAR WILL NOT AGREE TO COVER ANY ADDITIONAL DAMAGE SHOULD I CHOOSE TO DRIVE MY VEHICLE WITH THE WIRING EXPOSED DUE TO THE SPOILER NOT BEING REPLACED IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407732April 12, 2021
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V623000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JAGUAR LAND ROVER SANTA MONICA SERVICE DEPARTMENT (3300 OLYMPIC BLVD, SANTA MONICA, CA 90404) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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