Kia Sorento Complaints
10,397 consumer complaints on file.
- #10152338March 9, 2006ELECTRICAL SYSTEM
HAVE HAD NOTHING BUT PROBLEMS WITH THE DASH CLOCK GOING OUT, HEADLAMPS-6 TIMES NOW, AND BRAKE LAMPS 3X IN 3 MONTHS! WAS TOLD BY SERVICE DEPT AT KIA THAT THE CAR OVER CHARGES ITSELF CAUSING PROBLEMS WITH THE ELECTRICAL SYSTEM. WROTE KIA A LETTER TRYING TO GET THEM TO TAKE CARE OF THE PROBLEM OR PAY ME BACK FOR THIS CAR AND BUY IT BACK ON 3/7/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10152042March 6, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARP AND CAUSE A VIBRATION DURING BRAKING. FRONT ROTORS HAD TO BE RESURFACED AT 18,000 MILES. AT 41,000 MILES, FRONT ROTORS HAD TO BE REPLACED AND REAR ROTORS TURNED. I AM TAKING IT IN AGAIN AT 51,000 BECAUSE VIBRATION HAS RETURNED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151549March 1, 2006EXTERIOR LIGHTING
HEADLIGHTS AND TAIL LIGHT KEEP GOING OUT AND FOG LIGHTS ALSO HAS HAPPENED 8 TIMES NOW. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10150901February 22, 2006EXTERIOR LIGHTING
I HAVE A 2003 KIA SORENTO THAT KEEPS BURING BULBS, I HAVE HAD MY CAR FOR 3 YEARS NOW AND HAVE TO REPLACE BULBS EVERY OTHER MONTH IN MY CAR, THIS IS JUST THE HEADLIGHTS, I HAVE REPLACED THE TAIL LIGHTS TWICE SINCE HAVING MY CAR, BUT THE HEADLIGHTS LAST ONLY 1 MONTH TO 6 WEEKS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10150466February 16, 2006EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT
HEADLIGHTS FREQUENTLY GO OUT. I HAVE HAD TO CHANGE THEM TWICE SINCE I BOUGHT THE CAR ONE YEAR AGO. THEY GET EXTREMELY HOT AND ALMOST MELT. THIS IS EXTREMELY DANGEROUS AND IT SEEMS LIKE THERE ARE MANY OTHERS WITH A SIMILAR PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10149279February 2, 2006ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT
THE VEHICLE WAS PURCHASED IN APRIL 03. NOT LONG AFTER THAT THERE WAS A STRANGE SOUND, THEN THERE WAS OIL LEAK UNDER THE CAR. TOOK IT IN. CHECKED. DID DYE CHECK. REPLACED SOME BOLTS. REPLACED A PART. EVERY FEW MONTHS UP TO TODAY FEB 2006, THERE HAS BEEN AN OIL LEAK. TAKING CAR AGAIN TO DEALER ON FEB 3, 2006 TO SEE WHAT THEY SAY NOW. THE OIL IS FELT WHEN ONE TOUCHES UNDER THE CAR AND THERE IS A PUDDLE IN THE DRIVEWAY (OIL STAIN). THE CAR HAS ONLY BEEN SERVICED BY THE KIA MECHANICS AT THE KIA DEALER. CRISWELL KIA AS OF JANUARY 06 NO LONGER SERVICES KIA. I HAVE TO NOW TAKE THE CAR TO FARRISH KIA IN VIRGINIA. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10149325February 2, 2006SERVICE BRAKES, HYDRAULIC
BRAKING SYSTEM NOT WORKING PROPERLY. FIRST TIME I APPLIED THE BRAKES TO STOP AT A LIGHT AND THEY WERE SLOW REACTING, WHICH CAUSED MY TO GO INTO THE INTERSECTION. SECOND TIME I WAS GOING ABOUT 15 MPH AND WENT TO BRAKE AND THE PEDAL WENT DOWN TO THE FLOOR WITHOUT STOPPING THE CAR. DEALERSHIP DID NOT FIND ANYTHING WRONG, BUT CLEARLY THERE IS A PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10149168January 31, 2006AIR BAGS
AIRBAGS NOT WORKING PROPERLY DURING ACCIDENTS. THIS HAS CAUSED ALL INSURANCE COMPANIES TO REMOVE THE DISCOUNTS FOR AIRBAGS. THIS NEED TO BE INVESTIGATED DUE TO THE FACT SEVERAL INJURIES HAVE OCCURRED BECAUSE OF THIS PROBLEM. IF THE AIRBAGS FAIL DURING THE TIME WHEN THEY ARE NEEDED MOST THEN THE MANUFACTURER HAS A DUTY TO FIX THIS PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10148949January 29, 2006EXTERIOR LIGHTING:HEADLIGHTS
I HAVE HAD THE HEADLIGHTS O 2005 KIA SORENTO REPLACED TWICE NOW. THEY BOTH WENT OUT WITHIN A DAY OF EACH OTHER THE FIRST TIME. I HAD TO PAY 129.00 ON THE CAR WAS LES THAN I YEAR OLD. THE SECOND TIME THEY REPLACED UNDER WARRANTY. THIS IS SERIOUS. ALOT OF KIA OWNERS ARE COMPLAINING BUY KIA SAYS NOTHING IS WRONG. THERE MUST BE. CAN YOU HELP GET KIA TO RECALL & FIX THIS PROBLEM?*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10148749January 26, 2006EXTERIOR LIGHTING:HEADLIGHTS
ON MY 2005 KIA SORENTO I HAVE BURNED OUT 4 SETS OF LOW BEAMS IN 8 MONTHS. KIA HAS NO ANSWERS FOR ME AND IT SEEMS THAT THERE IS A GROWING GROUP OF OWBERS, ON LINE, THAT ARE HAVING THE SAME PROBLEMS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146978January 5, 2006TIRES
DT*: THE CONTACT STATED THE VEHICLE HAD AN UNCONTROLLED HYDROPLANE INCIDENT ON WET PAVEMENT WHICH RESULTED IN THE VEHICLE CROSSING THREE TRAFFIC LANES AT 45-50 MPH. THIS OCCURRED WHILE ENTERING THE FREEWAY. THERE WERE NO WARNINGS INDICATING A PROBLEM. *AK UPDATED 01/25/06.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146997January 5, 2006AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE AIR BAG INDICATOR DISPLAYED AIR BAG - OFF FOR THE PASSENGER'S SEAT, ALTHOUGH A PASSENGER WAS SITTING IN THE SEAT. SEVERAL PEOPLE AT VARIOUS WEIGHTS HAVE SAT IN THE SEAT AS AN ATTEMPT FOR THE INDICATOR LIGHT TO GO OFF, WITHOUT SUCCESS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146820January 3, 2006ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS, SEATS:FRONT ASSEMBLY:RECLINER
WE HAD ISSUES FROM THE BEGINNING WITH A FIRE IN THE CENTER CONSOLE OF OUR PRE-OWNED KIA. THEN WE NOTICED THE LIGHT FOR THE PASSENGER SIDE AIR BAGS WAS INTERMITTENT ON PICKING UP WHETHER THERE WAS A PASSENGER IN THE SEAT. OUR CLOCK WOULD GO IN AND OUT ON THE LIGHTING ESPECIALLY OVER BUMPS. THEN WE WERE REAR ENDED ON THE HIGHWAY. NO AIR BAGS WENT OFF. THE SEAT BELT DID NOT ENGAGE AND HOLD EITHER ME OR MY HUSBAND BACK. THEN WHEN I FELL BACK AGAINST THE SEAT THE SEAT DID NOT STAY IN PLACE AND I FELL BACKWARDS. I WENT TO THE HOSPITAL FOR MUSCLE SPASMS. THE VEHICLE IS BEING REPAIRED FOR THE PHYSICAL DAMAGE AND THEN WILL BE BROUGHT TO THE DEALERSHIP. *NM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10146679January 2, 2006ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING
ELECTRICAL FAILURE,COOLING SYSTEM FAILURE,ROUGH RUNNING-ENGINE MISFIRE PURCHASED CAR 2-22-2003 BRAND NEW THIS CAR HAS SPENT A LOT OF TIME ON THE DEALERS LIFT. ALSO HAS SEEN ITS SHARE OF TOW TRUCKS. IN THE PAST 1 1/2 YEARS I HAVE REPLACED 18 LEFT SIDE HEADLIGHTS,23 RIGHT SIDE HEADLIGHTS ,16 FOG LIGHTS,8 LICENSE PLATE LIGHTS AND 6 TAIL LIGHTS THE TRUCK HAS BEEN TO 3 DEALERS AND THEY ALL SAY ITS EITHER NORMAL OR IT'S ONLY BECAUSE I DID NOT BUY THE BULBS FROM KIA WELL SOME I DID AND THEY DO NOT LAST EITHER. THE LAST TIME IT WAS IN THEY HAD THE TRUCK FOR 9 1/2 MINUTES AND TOLD US THERE IS NOTHING WRONG AND FOR $149.00 THEY WILL PUT IN A NEW BULB. NO WARRANTY ON HOW LONG IT WILL LAST..... THE TRUCK ALSO MISFIRES AND THE DEALER ALSO CANNOT FIX IT THEY SAY THE COMPUTER SAYS ITS GOOD SO IT MUST BE GOOD. WELL YOU CAN FEEL THE MISFIRE EVEN THE DEALERS MECHANIC STATED IT IS MISFIRING BUT HE CANNOT FIX IT MAYBE AFTER THE WARRANTY IS OVER WE WILL BE ABLE TO FIND THE PROBLEM..... ANOTHER PROBLEM IS THE COOLING SYSTEM IN THE PAST 3 YEARS IT HAS HAD THE RECOVERY TANK REPLACED 2 TIMES THE RADIATOR REPLACED THE CONNECTING Y BEHIND THE MOTOR REPLACED ... I HAVE SPENT OVER $200.00 ON RENT A CARS WITH NO HELP FROM KIA EACH TIME MY CAR IS TOWED IN THIS CAR IS STILL UNDER WARRANTY SO WHY CANT THEY FIX IT O YEAH THE LAST THING IS THE FOG LIGHTS ARE MELTING OR SHALL I SAY ITS THE INSIDE CHROME COATING IS BURNING AND I WAS TOLD ITS NOT WARRANTY AND THERE ABOUT $85.00 EACH WHY WONT KIA MEET WITH ME ?????????????? CAN ANYONE PLEASE HELP ME. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146681January 2, 2006ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL
ELECTRICAL FAILURE,COOLING SYSTEM FAILURE,ROUGH RUNNING-ENGINE MISFIRE PURCHASED CAR 2-22-2003 BRAND NEW THIS CAR HAS SPENT A LOT OF TIME ON THE DEALERS LIFT. ALSO HAS SEEN ITS SHARE OF TOW TRUCKS. IN THE PAST 1 1/2 YEARS I HAVE REPLACED 18 LEFT SIDE HEADLIGHTS,23 RIGHT SIDE HEAD LIGHT ,16 FOG LIGHTS,8 LICENSE PLATE LIGHTS AND 6 TAIL LIGHTS THE TRUCK HAS BEEN TO 3 DEALERS AND THEY ALL SAY ITS EITHER NORMAL OR IT'S ONLY BECAUSE I DID NOT BUY THE BULBS FROM KIA WELL SOME I DID AND THEY DO NOT LAST EITHER. THE LAST TIME IT WAS IN THEY HAD THE TRUCK FOR 9 1/2 MINUTES AND TOLD US THERE IS NOTHING WRONG AND FOR $149.00 THEY WILL PUT IN A NEW BULB. NO WARRANTY ON HOW LONG IT WILL LAST..... THE TRUCK ALSO MISFIRES AND THE DEALER ALSO CANNOT FIX IT THEY SAY THE COMPUTER SAYS ITS GOOD SO IT MUST BE GOOD. WELL YOU CAN FEEL THE MISFIRE EVEN THE DEALERS MECHANIC STATED IT IS MISFIRING BUT HE CANNOT FIX IT MAYBE AFTER THE WARRANTY IS OVER WE WILL BE ABLE TO FIND THE PROBLEM..... ANOTHER PROBLEM IS THE COOLING SYSTEM IN THE PAST 3 YEARS IT HAS HAD THE RECOVERY TANK REPLACED 2 TIMES THE RADIATOR REPLACED THE CONNECTING Y BEHIND THE MOTOR REPLACED ... I HAVE SPENT OVER $200.00 ON RENT A CARS WITH NO HELP FROM KIA EACH TIME MY CAR IS TOWED IN THIS CAR IS STILL UNDER WARRANTY SO WHY CANT THEY FIX IT O YEAH THE LAST THING IS THE FOG LIGHTS ARE MELTING OR SHALL I SAY ITS THE INSIDE CHROME COATING IS BURNING AND I WAS TOLD ITS NOT WARRANTY AND THERE ABOUT $85.00 EACH WHY WONT KIA MEET WITH ME ?????????????? CAN ANYONE PLEASE HELP ME. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10144519December 5, 2005SUSPENSION, TIRES
VIBRATION AT 70+ MPH. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143496November 22, 2005AIR BAGS:FRONTAL
DT : THE CONTACT"S WIFE WAS GOING APPROXIMATELY 65 TO 70 MPH WHEN VEHICLE COLLIDED WITH A DEER . THIS WAS A FRONTAL LEFT CORNER AND SIDE IMPACT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE VEHICLE IS STILL UNDER WARRANTY.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10142966November 17, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPING AT 16000 MILES CAUSING HIGH SHUDDER AT STOPPING. REPAIR BY DEALER AT A COST AND IT IS HAPPENING AGAIN AT 27000 MILES HAVE TALKED TO OTHER SORENTO OWNERS AND SOME HAVE EXPERIENCED SAME PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10136960November 3, 2005ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THE ENGINE COOLANT RESERVOIR FAILED CAN'T BE REPAIRED. IT MUST BE REPLACED. THERE ARE NO SUCH PARTS ANYWHERE IN THE UNITED STATES. PARTS ARE ON A BOAT FROM KOREA. DUE TO THE SUSPECTED NUMBER OF SUCH FAILURES, AND TO THE BASIC LACK OF ADEQUATE DESIGN OF THE PART, WE SUSPECT THAT THERE HAS BEEN A MAJOR DRAW-DOWN ON THE PART, RESULTING IN A STOCK OUTAGE. OPERATING THE VEHICLE W/O THIS MAJOR COMPONENT WOULD RESULT IN ENGINE FAILURE. SUCH ENGINE FAILURE, UNDER CERTAIN CONDITIONS, COULD RESULT IN AN ACCIDENT, AND POTENTIAL INJURY. *NM *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10139390October 12, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY 2005 KIA SORENTO IT SUDDENLY LOOSES POWER AND WILL NOT SURPASS 30 MPH. WHEN I CHANGE FROM AUTOMATIC TRANSMISSION TO THIS NEW STANDARD SHIFT THERE IS NO RESPONSE. THIS HAS OCCURRED NOW 4 TIMES THE PAST 2 MONTHS. THE DEALER CHECKED THE CODES AND NOTHING SHOWS. I MUST STOP AND SHUT THE VEHICLE OFF, RESTART AND ALL SYSTEMS RETURN TO NORMAL. MY DEALER SAYS THAT I MUST BRING THIS TO THEM WHEN IT IS IN THIS STATE. THIS REQUEST IS IMPOSSIBLE TO DO.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0