Kia Sorento Complaints
10,397 consumer complaints on file.
- #10220167March 5, 2008EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS
LIGHTING PROBLEM IN MY 2005 KIA SORENTO LX. IN 2006, MY DOME LIGHT STOPPED WORKING IN THE "DOOR" POSITION (I DIDN'T GET IT FIXED). SINCE 2006, I HAVE REPLACED MY KIA'S LEFT HEADLIGHT 3 TIMES AND THE RIGHT HEADLIGHT 2 TIMES. I NOW HAVE MY RIGHT HEADLIGHT OUT AGAIN AND THE REAR LEFT BRAKE LIGHT AS WELL. SINCE THIS HAS HAPPENED TOO MANY TIMES TO BE NORMAL, I CALLED KIA. THE KIA DEALERSHIP SAYS IT REQUIRES "KIA LIGHTBULBS" AT $50/EACH AS WELL AS A $75 DIAGNOSTIC FEE TO CHECK THE ELECTRICAL SYSTEM. KIA CLAIMS THERE IS A PROBLEM WITH AFTER MANUFACTURE LIGHT BULBS AND THAT ONLY "KIA LIGHTBULBS" WILL WORK. CHECKING THE INTERNET, I FOUND NUMEROUS SIMILAR COMPLAINTS FROM 2005 SORENTO OWNERS. THIS NEEDS TO BE RECALLED. I LUCKED OUT THAT ONLY ONE HEADLIGHT WENT OUT AT A TIME, OTHERWISE, I WOULD HAVE HAD NO HEADLIGHTS. NOT TO MENTION THE COST IN REPLACEMENT LIGHTBULBS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10220027March 4, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A 2007 KIA SORENTO IN OCTOBER, 2007. THE CAR ONLY HAS 3,000 MILES AND HAS A HORRIBLE SHIFTING PROBLEM THAT I AM TOLD ALL 2007 SORENTOS HAVE. WHEN THE CAR IS GOING BETWEEN 40 AND 50, IT SOUNDS LIKE AND SHUDDERS LIKE A 10 YEAR OLD BEAT UP CAR. IT IS LIKE IT WON'T SHIFT GEARS. THE MOTOR IS EXTREMELY LOUDER THAN THE 2003 KIA SORENTO I OWNED (WISH I HAD IT BACK). I AM TERRIBLY UNHAPPY WITH THE TRANSMISSION AND SHIFTING PROBLEMS THIS CAR HAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218976February 24, 2008POWER TRAIN
I WAS DRIVING MY 2 MONTH OLD 2007 KIA OPTIMA EX 6 CYC WITH 4,000 MILES ON FEB 16 ABOUT 10:45 PM WHEN IT LOST POWER STEERING AND OTHER CAR FUNCTIONS. I HAD JUST EXIT AN EXPRESSWAY (IH 35) TO REACH MY HOME WHEN I HEARD A LARGE CLUNK AND WARNING LIGHTS APPEARED RE: LOSS OF ELECTRICAL POWER FROM TO THE BATTERY. I WAS UNABLE TO INITIAL STEER THE VEHICLE B/C THE POWER STEERING WAS NOT WORKING WITH SIGNIFICANT DIFFICULTLY I GAINED CONTROL FOR THE SHORT MILE DISTANCE TO MY HOME. THIS CAR IS BEING USED UNDER NORMAL DRIVING CONDITIONS. I LOOKED UNDER THE HOOD AND SAW THAT THE MAIN ENGINE BELT HAD COME OFF AND A LARGE ROUND METAL CIRCULAR GEAR WAS LAYING AGAINST THE ENGINE BLOCK. THE ENGINE BELT HAD COME OFF ALL THE PULLEYS WHICH RUNS MANY MAJOR ENGINE FUNCTIONS. I HAD THE KIA TOWED IT THE FOLLOWING MONDAY (2/18/08) AT 8AM TO KIA IN GEORGETOWN, TX . KIA SERVICE MGR., MATT, AROUND 5PM SAID THAT THE HARMONIC BALANCER "BROKE AND IT WASN'T SUPPOSED TO DO THAT". WHEN ASKED HOW THIS COULD HAPPEN WITH A BRAND NEW CAR, HE SAID IT JUST HAPPENS. KIA CUSTOMER SERVICE REP, EDDY, TOLD ME THIS WAS A MAJOR PART AND REPAIR. BOTH KIA REPS REMAINED VERY VAGUE ON EXPLAINING IF THIS PART WAS A RESULT OF AN OPTIMA DEFECT THAT CAUSED THE HARMONIC BALANCER TO FAIL EARLY AND EASILY. THIS WAS A SERIOUS SAFETY HAZARD THAT MAY/COULD HAVE RUIN MY CRANKSHAFT, ENGINE, AND CAUSED SERIOUS INJURY TO MANY DRIVERS PRESENT. I REALIZED THAT I WAS VERY LUCKY THIS DID NOT HAPPEN WHILE ON THE EXPRESSWAY AT 70 MPH ELSE YOU WOULD NEVER HEAR THIS STORY. THIS REASON AND KIA'S SUSPICIOUSLY VAGUE EXPLANATIONS IS WHY I FEEL THIS NEEDS TO BE REPORTED TO YOU AND INVESTIGATED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218892February 22, 2008POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING 35 MPH, THE CONTACT EXPERIENCED AUTOMATIC TRANSMISSION FAILURE AND TOOK THE VEHICLE TO THE DEALER. THE DEALER OFFERED NO ASSISTANCE, SO THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER ON JANUARY 21, 2008. TWO MECHANICS TEST DROVE THE VEHICLE AND ACKNOWLEDGED THE FAILURE; HOWEVER, THEY NEEDED TO ORDER THE CODES TO MAKE THE REPAIR. AS OF FEBRUARY 22, 2008, THE DEALER HAS YET TO CALL THE CONTACT TO SCHEDULE THE REPAIR WORK. THE DEALER INFORMED HER THAT THE VEHICLE HAD TO GET USED TO THE WAY SHE DROVE AND THAT THERE WAS NO FAILURE. THE CONTACT ALSO STATED THAT THERE WAS AN ISSUE WITH THE PASSENGER SIDE AIR BAG. THE DEALER INFORMED HER THAT SHE HAD TO SIT IN THE VEHICLE A CERTAIN WAY. THE CONTACT STATED THAT NO MATTER HOW SHE SITS, THE LIGHT REMAINS ILLUMINATED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 4,020 AND FAILURE MILEAGE WAS 100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217876February 12, 2008AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, EQUIPMENT:ELECTRICAL
AIR BAG LIGHT KEEPS COMING ON. KIA FIXED THIS ISSUE AT LEAST 5 TIMES NOW THE LIGHT IS BACK ON AND THEY WILL NOT REPAIR BECAUSE I AM OUT OF WARRANTY. IF AIR BAG LIGHT IS ON AIR BAGS WILL NOT DEPLOY AT TIME OF IMPACT I HAVE 3 SMALL CHILDREN. THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217683February 11, 2008SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPED. I EXPERIENCE SHUTTERING WHEN STOPPING AT ANY SPEED. I PLAN TO TAKE INTO THE SHOP THIS WEEK FOR REPAIRS. MY FRIEND WITH A JEEP CHEROKEE HAD THE EXACT SAME PROBLEM AND JEEP ISSUED A RECALL. LOOKING AT THE NUMBER OF COMPLAINTS I'VE FOUND ON THIS FOR KIA SORENTO, I FEEL KIA SHOULD TAKE THE SAME ACTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218297February 8, 2008AIR BAGS
2008 KIA SORENTO FAULTY PASSENGER AIRBAG. CONSUMER STATES THAT THE AIRBAG WORKS INTERMITTENTLY. CONSUMER STATES THAT IT DOES NOT WORK WHEN HIS FATHER IS IN THE VEHICLE. *KB THE WIRING CONNECTION WAS LOOSE AND THE SENSOR WAS RESET ON THE FIRST VISIT. THE SECOND TIME, THE DEALER STATED THEY WOULD HAVE TO ORDER A CUSHION TO REPLACE THE PASSENGER SIDE SEAT BECAUSE THE SENSOR WAS IN THE CUSHION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217395February 7, 2008STEERING
TL*THE CONTACT OWNS A 2007 KIA SORENTO. WHEN THE STEERING WHEEL WAS TURNED, THE CONTACT HEARD A POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE DEALER ALIGNED THE FRONT END OF THE VEHICLE AND REPAIRED A CASTING CAM UNDERNEATH THE FRONT END; HOWEVER, THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 10,100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217046February 5, 2008POWER TRAIN
1. ENGINE STARTED KNOCKING ( MILEAGE 68,000 ) 2. ENGINE SHUT DOWN AND WOULD NOT RESTART 3. A MECHANIC CHECKED AND FOUND THE HARMONIC BALANCER WAS LOOSE ON THE CRANKSHAFT. IN THE ATTEMPT TO REMOVE THE HARMONIC BALANCER, THE MOUNTING BOLT BROKE OFF FLUSH WITH THE CRANK SHAFT AND APPEARS TO HAVE BEEN CROSS THREADED FROM THE FACTORY. THE HARMONIC BALANCER WAS NOT PULLED ALL THE WAY UP CAUSING THE FAILURE. DUE TO THE HARDNESS OF THE MOUNTING BOLT AND THE CRANK SHAFT, REMOVAL OF THE BROKEN BOLT IS IMPOSSIBLE. THE ENGINE WILL NEED AN OVERHAUL TO REPAIR THE PROBLEM AND OF COURSE THE WARRANTY HAS JUST EXPIRED. ( PLEASE ADVISE ). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216187January 27, 2008FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING MY 2003 KIA SORENTO ON AUGUST 14, 2007, THE ENGINE BEGAN TO MAKE NOISES, LOOSE POWER AND SLOW DOWN RAPIDLY. TWO BELTS POPPED COMPLETELY OFF AND THE CAR LOST ALL ITS POWER AND SHUT DOWN COMPLETELY. I TOWED THE CAR TO THE KIA DEALER AT ARBOR PLACE IN DOUGLASVILLE, GEORGIA FOR REPAIRS. THE DEALER INFORMED ME THAT THE CRANKSHAFT BOLT WAS BROKEN AND DID DAMAGE THE CRANKSHAFT PULLEY AND SPROCKET. THE DEALER MADE THE REPAIRS BUT AFTER DRIVING THE CAR A FEW DAYS LATER ON AUGUST 22, 2007 IT BEGAN LOOSING POWER AGAIN. I TURNED OFF THE VEHICLE FOR APPROXIMATELY 10 MINUTES AND TRIED TO START IT UP AGAIN BUT IT WOULD NOT START AT ALL. I AGAIN TOWED IT TO THE KIA DEALERSHIP AT ARBOR PLACE. IN SHORT, THEY SAID THAT THE CAR WAS DUMPING GASOLINE INTO THE CYLINDERS AND THAT WHEN THEY TEST DROVE IT, THE CAR LOOSES GASOLINE RAPIDLY. THE CAR CLEARLY HAS MAJOR MANUFACTURER DEFECTS THAT SHOULD BE FIXED BY KIA AT NO COST TO ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216000January 25, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING UNDER NORMAL CIRCUMSTANCES, THE AUTOMATIC TRANSMISSION IN MY 2005 KIA SORENTO MAKES AN UNUSUAL NOISE (KLUNK) WHILE SHIFTING BETWEEN GEARS, THEN IMMEDIATELY LOSES POWER. I MAYBE ABLE TO DRIVE AT A VERY LOW SPEED FOR A SHORT DISTANCE WITH NO POWER OR IT WILL JUST NOT MOVE (AS WHAT HAPPENED TO ME IN THE SECOND FAILURE). THE KIA DEALERSHIP IN WHICH I HAVE HAD IT TOWED TO HAS DONE THE FOLLOWING. FIRST VISIT = "MISC FOUND CODES P0716/P0893//CLEAR CODES OK AT THIS TIME" COULD NOT DUPLICATE CUSTOMERS CONCERN. SECOND VISIT = REPLACED THROTTLE POS SENSOR". THIRD VISIT = "VEHICLE WAS LOW ON TRANSMISSION FLUID". I AM NOT ACCEPTING THE LAST EXCUSE AS A FIX TO THE PROBLEM, I BELIEVE THERE IS AN UNDERLYING PROBLEM. *TR THE VEHICLE WENT BACK TO THE DEALER FOR THE 4TH TIME FOR THE CLUNKING NOISE THAT CAUSES IT TO STOP AND THE DEALER REPLACED THE WIRING HARNESS KIT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10215687January 22, 2008POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT OWNS A 2006 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN SMOKING AND THEN STOPPED MOVING. THE VEHICLE WAS TOWED FOUR TIMES FOR THIS SAME FAILURE. THE DEALER STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR ON THE CLUTCH. UPON FURTHER INSPECTION, IT WAS FOUND THAT THE CLUTCH WEARS ON ONE SIDE AND OCCURS EVERY 14,000 TO 15,000 MILES. THE COMPANY NO LONGER MADE THE 5 SPEED FOR THIS MODEL VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 45,923.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10215316January 18, 2008ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I HAVE A 2004 KIA SORRENTO WHICH I PURCHASED NEW. IT CURRENTLY HAD 64,000 MILE AND I HAVE KEPT UP WITH ALL MAINTENANCE ITEMS AND HAVE HAD THEM PERFORMED BY KIA SERVICE IN THE DEALERSHIP. WHILE I HAVE HAD SOME MECHANICAL PROBLEMS WITH THE CAR (BAD LIFTERS, VALVES, RADIATOR LEAKS, ETC), MY MAIN ISSUE IS THE ELECTRICAL SYSTEM. TO DATE, I HAVE REPLACED VARIOUS BRAKE LIGHT BULBS, HEADLIGHT BULBS, DOME LIGHT BULB AND MY RADIO UNEXPLAINABLE TURNS ON/OFF. WHILE I HAVE DEALT WITH THESE ISSUES AS THEY ARISE, MY CAR HAS NOW TURNED OF WHILE DRIVING ON THE ROAD TWICE. ON BOTH OCCASIONS, ALL OF THE CAR LIGHTS, DISPLAYS, ETC, TURN OFF COMPLETELY AND THE CAR SIMPLY COASTS WHILE OFF. ONE OF THE OCCURRENCES I WAS ON THE INTERSTATE GOING 65 MPH, AND THE CAR SHUT DOWN. BOTH TIMES I PULL TO THE SIDE OF THE ROAD AND WHEN I TURNED THE KEY, IT STARTED AGAIN. MY OBVIOUS CONCERN IS THAT OF SAFETY AS IT RELATES TO THE VARIOUS ELECTRICAL PROBLEMS (WHICH ARE NO LONGER COVERED UNDER WARRANTY) WHICH THIS CAR HAS HAD. WHILE I CANNOT SPEAK FOR OTHER KIA OWNERS, THERE ARE A HOST OF FORUMS WHICH RELATE TO SIMILAR ISSUES. ADDITIONALLY, THE DEALERSHIPS THEMSELVES ARE AWARE OF THE ELECTRICAL ISSUES, AS NOTED TO ME PERSONALLY BY ONE OF THE TECHNICIANS. I AM REQUESTING FOR KIA TO PROVIDE THE LEVEL OF CUSTOMER SERVICE WHICH WE (AS KIA OWNERS) HAVE EXPECTED. THE ELECTRICAL PROBLEMS ARE WELL DOCUMENTED AND SHOULD BE ADDRESSED. FURTHERMORE, I AM LOOKING FOR ASSISTANCE IN MY PERSONAL SITUATION NOW THAT MY CAR IS ONLY 4,000 OUT OF WARRANTY AND HAS THE ELECTRICAL ISSUES AND MORE IMPORTANTLY THE HAZARDOUS PROBLEM OF SHUTTING DOWN. I AM MORE THAT HAPPY TO PROVIDE ANY RECORDS WHICH WILL DOCUMENT THE PROBLEMS DETAILED ABOVE. ALSO, I AM AVAILABLE ANYTIME TO DISCUSS FURTHER IF NEEDED. THANK YOU IN ADVANCE FOR YOUR CUSTOMER SERVICE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10213705January 4, 2008VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I BOUGHT MY 2007 KIA SORENTO IN OCTOBER 2007, AND I HAVE HAD IT INTO THE SHOP MORE TIMES THEN I CAN COUNT FOR A VIOLENT JERKING, STUTTERING, STALLING. EACH TIME I TAKE IT IN THE SERVICE DEPARTMENT DRIVES IT AND TELLS ME THEY CAN'T FIND ANYTHING WRONG WITH IT. I HAD IT IN A COUPLE OF WEEKS AGO AND THEY ADJUSTED THE AIR INTAKE VALVE WHICH HELPED BUT DID NOT SOLVE THE PROBLEM. IF THEY CAN'T FIX IT SOON IT WILL BE PUSHED OFF A CLIFF....
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10213546January 3, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
WE PURCHASED THIS A 2007 KIA SORENTO FOR FOLGERS KIA IN FEB OF 2007. AFTER ABOUT 4 MONTHS WE NOTICED THAT WHEN ACCELERATING BETWEEN 35 AND 45 MILES PER HOUR THE CAR SHUDDER VIOLENTLY AND LOSES POWER. IN MY OPINION VERY DANGEROUS. WE FINALLY GOT THE CAR IN THE SHOP ON JAN 2, 2008 ONLY TO BE TOLD THAT KIA SAYS THEIR IS A SOFTWARE PROBLEM AND IT CAN'T BE FIXED. ALSO TOLD IT IS NORMAL FOR THE SORENTO. IF NORMAL, WHY DIDN'T IT DO IT WHEN WE FIRST BOUGHT IT AND TEST DROVE IT? I FIND THEIR ANSWER UNACCEPTABLE. IN MY OPINION IT IS VERY DANGEROUS AND IF THIS PROBLEM CAN'T BE FIXED THEN IT IS A LEMON. PLEASE ASSIST WITH HOW TO PROCEED. I'M GETTING NOWHERE WITH KIA'S VERY INADEQUATE SERVICE DEPARTMENTS. *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10213408January 2, 2008AIR BAGS:ON-OFF SWITCH ASSEMBLY
PASSENGER SIDE AIR BAG LIGHT DOES NOT GO OFF EVERY TIME A PASSENGER IS SITTING IN SEAT.WHICH WILL NOT LET AIR BAG DEPLOY.*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10213071December 28, 2007AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 KIA SORENTO. WHEN THE PASSENGER IS IN THE PASSENGER SIDE FRONT SEAT, THE AIR BAG LIGHT REMAINS ILLUMINATED AND THE SYSTEM INDICATES THAT THE AIR BAG IS OFF. THE DEALER REPROGRAMMED THE AIR BAG SENSOR; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY WILL REPLACE THE BOTTOM OF THE PASSENGER SEAT. THE CONTACT WAS GIVEN A 2008 SORENTO AS A LOANER VEHICLE AND IT HAS THE SAME FAILURE. THE MANUFACTURER STATED THAT THE LAW REQUIRED THEM TO INSTALL A NEW AIR BAG SYSTEM FOR CHILDREN. THEY ARE HAVING PROBLEMS WITH THE PROGRAM AND HAVE RECEIVED NUMEROUS COMPLAINTS. THE CURRENT MILEAGE WAS 5,000 AND FAILURE MILEAGE WAS 1,000. UPDATED 01/29/08 *BF THE CONSUMER STATED THERE WERE 2 OTHER VEHICLES WITH THE SAME DEFECT. UPDATED 01/29/08 TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10212529December 21, 2007POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A TWO WHEEL DRIVE 2007 KIA SORENTO. WHEN I DRIVE BETWEEN 35 AND 50 MPH THE CAR BEGINS TO JERK, SOMETIMES VIOLENTLY. I HAVE TAKEN IT TWICE TO THE DEALER TO HAVE IT LOOKED AT. THE DEALER HAS CONTACTED KIA ENGINEERS WHO SAY THAT THE JERKING IS WITHIN ACCEPTABLE PARAMETERS AND NOTHING WILL BE DONE TO FIX THE PROBLEM. THEY HAVE DESCRIBED THE PROBLEM AS BEING CALLED A FISH BITE. THE INVOICE FOR SERVICE STATES THAT "THIS IS NORMAL TCC LOCK UP AT LOWER SPEEDS LOW RPM IN LOCKUP." *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10212064December 17, 2007AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ON NOVEMBER 17, 2007 I PURCHASED A KIA SORENTO SUV. SINCE THAT DATE, THE PASSENGER SEAT AIRBAG IS DISABLED ALL OF THE TIME WHEN MY WIFE IS SITTING IN THE PASSENGER SEAT. OTHER ADULTS WHO WEIGH MORE WILL ALLOW THE LIGHT TO GO OUT, BUT NEVER FOR MY WIFE. I RETURNED THE CAR TO THE DEALER FOR SERVICE WHO INFORMED ME THAT THERE IS NOTHING THAT THEY CAN DO. I CONTACTED KIA CUSTOMER SERVICE AND THEY INDICATED THAT A REGIONAL WARRANTY REP WILL LOOK AT IN JANUARY, BUT IF HE SITS IN THE SEAT AND THE LIGHT GOES OUT, THERE IS NOTHING THAT THEY WILL DO. MY WIFE IS AN AVERAGE ADULT WHO WEIGHS ENOUGH THAT THE AIRBAG DISABLING FEATURE SHOULD TURN OFF WHEN SHE SITS IN THE SEAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10210475December 1, 2007AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I BOUGHT A NEW 2007 KIA SORENTO ON 11-1-07 FROM BANNER KIA IN MANDEVILLE, LA. WITH MY WIFE IN THE PASSENGER SEAT (125 LBS.) THE AIR BAG LIGHT REMAINS ILLUMINATED INDICATING THAT THE AIR BAG IN INOPERABLE. THE VEHICLE WAS RETURNED TO THE DEALER AND THE TECHNICIANS SUPPOSEDLY FIXED THE PROBLEM. ENROUTE HOME THE LIGHT CAME ON AGAIN. THE DEALER THEN SUPPOSEDLY RECALIBRATED A SENSOR AND THE LIGHT STAYED OUT. NOW MY DAUGHTER WHO WEIGHS 117 LBS WILL NOT PUT THE LIGHT OUT TO PUT THE AIR BAG IN SERVICE. HAVE YOU HAD SIMILAR COMPLAINTS ON KIA VEHICLES? I AM BEGINNING TO THINK THAT THE DEALERSHIP TECHNICIANS ARE NOT CAPABLE IN MAKING MY VEHICLE SAFE. ANY SUGGESTIONS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0