Kia Sorento Complaints

10,397 consumer complaints on file.

#10413231July 17, 2011
ENGINE AND ENGINE COOLING
MY 2011 KIA SORENTO EX 4 CYLINDER HAS HAD A SAFETY ISSUE WITH HESITATION UPON TAKEOFF FROM A STOP SIGN OR ANY STOP. YOU NEVER KNOW WHEN IT WILL ACCELERATE AND I AM VERY CONCERNED IT WILL CAUSE AN ACCIDENT. I HAVE TAKEN IT TO THE LOCAL DEALER MANY TIMES AS IT SHOULD BE COVERED UNDER THE BUMPER TO BUMPER WARRANTY. THEY ACT LIKE THERE IS NOT A PROBLEM, BUT THERE IS. ONE TIME THEY DID SAY IT WOULD TAKE A SOFTWARE FIX THAT KIA HAS NOT PROVIDED. I JUST WANT IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412111July 13, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE REFUELING, FUEL BEGAN TO SPILL OUT FROM THE FUEL FILLER NECK. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS REFUELED. THE FUEL LIGHT ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL CAP WAS REPLACED; YET, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THE FUEL LIGHT WAS RESET; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 145,000. UPDATED 08/11/11*LJ UPDATED 08/12/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412010July 12, 2011
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2008 KIA SORENTO WITH JUST OVER 34,000 MILES ON IT AND AM ON MY SECOND EXPERIENCE WITH THE ESC OFF PROBLEM. THE FIRST TIME WAS JULY 2010, CAR WAS TAKEN TO A DEALERSHIP AND THEY REPLACED THE SENSOR AND CAR WORKED FINE UNTIL THIS PAST MONDAY. I STARTED MY CAR TO WARM IT UP AND AFTER 10 MINUTES I RETURNED TO THE CAR TO LEAVE AND NOTICED THAT THE ESC OFF LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. AS PREVIOUS EXPERIENCE HAS SHOWN ME, THE ESC OFF LIGHT IS DANGEROUS AS THE CAR LOSES POWER. I TURNED THE CAR OFF, THEN ON, BUT THE LIGHTS WERE STILL ON. I GOT A RIDE TO WORK THAT DAY, BUT MY DAD WENT OVER TO LOOK AT THE CAR. THE ESC OFF LIGHT WENT OFF FOR HIM AND SO DID THE CHECK ENGINE, HE DROVE IT AROUND WITH NO PROBLEM. NOW THIS MORNING I STARTED IT TO WARM IT UP, NO LIGHTS CAME ON. I GOT IN TO LEAVE AND WHEN I REACHED THE END OF MY ROAD AT THE STOP SIGN, BOTH LIGHTS CAME ON AGAIN. I TURNED THE CAR OFF, THEN ON AND THE ESC OFF WENT OFF, BUT THE CHECK ENGINE IS STILL ON. THIS PROBLEM WILL STILL HAPPEN EVERY NOW AND THEN. THIS PROBLEM HAS HAPPEND MORE THAN A DOZEN TIMES AND IT DOSN'T MATTER WHAT SPEED I'M DRIVING IT WILL HAPPEN WHEN DRIVING SLOW OR FAST. LOSS OF POWER IS DANGEROUS WHEN THERE IS NOWHERE TO PULL OVER. I HAVE BEEN ON SEVERAL WEBSITED WHERE OTHERS HAVE HAD THE SAME PROBLEM. I HAVE ALSO BEEN TOLD THAT I NEED TO HAVE THE ACCELERATOR SENSOR REPLACED, NOT THE ESC SENSOR. IN JULY 2010 THE ESC SENSOR WAS REPLACED AND THE PROBLEM OCCURED AGAIN THE FOLLOWING JAN. 2011. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411802July 11, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 40 MPH THE BRAKE LAMP, BATTERY WARNING LAMP ILLUMINATED AND THE VEHICLE LOST POWER STEERING WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DRIVE BELTS, AND CRANK BOLT SHEERED OFF AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411896July 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2011 KIA SORENTO IS STUCK IN THE DRIVE POSITION. THIS HAS OCCURRED ON AND OFF FOR A FEW MONTHS BUT WAS ALWAYS ABLE TO MANIPULATE THE BRAKE, AND KEY TO GET THE CAR TO SHIFT. TODAY I LEFT FOR WORK, MADE A QUICK STOP AT THE STORE AND MY KIA WOULD NOT SHIFT INTO PARK. I WAS AE TO PUT IT IN NEUTRAL. I TURNED THE CAR OFF APPLIED THE ER BRAKE GOT WHAT I NEEDED. RETURNED TO THE CAR AND STARTED IT. WAS STILL UNABLE TO SHIFT TO P, OR R. I WAS IN NEUTRAL AND LUCKILY ON A SLIGHT SLOPE SO THE CAR ROLLED BACK ENOUGH TO AVOID HITTING THE BUILDING. PLACE THE CAR IN DRIVE AND WENT ON TO WORK. WHEN I ARRIVED AT WORK THE CAR STILL WOULD NOT GO IN TO ANYTHING BUT N AND D THE TRACTION CONTROL LIGHT AND DOWN SLOP LIGHT CAME ON AND WOULD NOT GO OFF. AFTER A WHILE MY HUSBAND WAS ABLE TO GET THE CAR IN PARK. I THEN LEFT FOR AN APPOINTMENT AND THE CAR WOULD NOT SHIFT OUT OF P. GIGGLED THINGS AROUND AND FINALLY WAS ABLE TO BACK UP AND DRIVE. WHEN I ARRIVED AT MY APPOINTMENT THE KIA WOULD NOT GO INTO R OR P AND IT REMAINED THAT WAY. I HAD TO PLACE THE CAR IN NEUTRAL APPLY ER BRAKE. AFTER WORK I WAS ABLE TO MANEUVER THE GEAR SHIFT ENOUGH TO BE ABLE TO GET IT TO GO INTO REVERSE. I HEARD LOUD CLUNKING NOISES. BACKED UP SLOWLY AND CAREFULLY. PUTTING THE CAR INTO DRIVE I HEARD MORE LOUD NOISES. I THEN PROCEEDED TO THE KIA DEALERSHIP WHERE I PURCHASED THE CAR AND LEFT IT FOR THEM TO CHECK IT OUT. I'M EXTREMELY AGGERVATTED THAT I HAD TO LEAVE MY CAR UNLOCKED ALL DAY WITH THE KEY IN THE EMISSION AND ER BRAKE APPLIED. I HOPE THIS HELPS WITH THE INVESTIGATION OF THE BAD TRANSMISSIONS IN THE KIA. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411653July 10, 2011
EXTERIOR LIGHTING
I HAVE A 2005 KIA SORENTO. THE TAIL LIGHTS, TAG LIGHTS, HEAD LIGHTS, AND RUNNING LIGHTS ARE CONSTANTLY GOING UP. THIS IS A MAJOR SAFETY ISSUE AND I AM SICK AND TIRED OF SPENDING A SMALL FORTUNE IN BULBS FOR THIS CAR. I BOUGHT THE CAR NEW IN 2005 AND HAVE HAD THIS PROBLEM SINCE A FEW MONTHS AFTER PURCHASING. KIA WILL NOT ACKNOWLEDGE THAT THERE IS A PROBLEM OR PUT A RECALL ON THE VEHICLE. FOR THE SAFETY OF MY TWO KIDS WHO ARE PASSENGERS IN THIS VEHICLE, PLEASE DO SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411691July 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
IN APRIL 2010 THE CRANKSHAFT PULLEY BOLT AND PIN SHEARED OFF. I LOST ALL POWER STEERING WHILE DRIVING 70 ON THE HIGHWAY. TOWED IT TO THE DEALERSHIP, HAD TO PAY OUT OF POCKET TO FIX THE PROBLEM. NOW IN JULY 2011 THE SAME THING HAD HAPPENED. THE PIN IS SHEARED ALLOWING THE PULLEY TO DROP THE BELT, RENDERING MY CAR INOPERABLE. KIA DEALERSHIP SAYS IT IS STILL NOT COVERED BY KIA AND WILL COST ME AGAIN TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411622July 9, 2011
TIRES
I WAS DRIVING 70MPH ON A 4 LANE HIGHWAY. I WAS CHANGING LANES FROM THE 2ND LANE TO THE LEFT MOST LANE. THE CAR INFRONT ON ME DECELERATED AT A QUICK PACE, SO I HAD TO MAKE MY LANE CHANGE A LOT QUICKER. AT THIS POINT, THE DRIVER-SIDE FRONT TIRE POPPED AND I LOST CONTROL OF THE CAR. IT VEERED QUICKLY LEFT AND BOUNCED OFF THE CENTER DIVIDE. IT THEN TRAVELED ALL THE WAY TO THE RIGHT MOST LANE OF THE HIGHWAY AND CAME TO A STOP. I BELIEVE I DID NOT TOUCH THE BRAKES OR THE ACCELERATOR DURING THIS ENTIRE ENDEAVOR. OTHER CARS DID NOT HIT ME. THE CAR IS CURRENTLY BEING FIXED THROUGH MY INSURANCE COMPANY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10411517July 8, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
REPEATED PROBLEMS WITH CHECK ENGINE LIGHT, KEEP GIVING EVAP CODE, REPLACED EVAP CANISTER SOLENOID WITH KIT, HEADLIGHTS, TAILLIGHTS, CLOCK LOSES TIME, . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411561July 8, 2011
SEATS
I HYDROPLANED AND SWERVED ACROSS THE STREET IN THE ONCOMING LANE AND SPUN OUT AND WENT UP A DITCH AND HIT A TREE. I WAS EJECTED FROM THE CAR (I WAS WEARING MY SEAT BELT) AND MY SEAT BACK BROKE AND I WAS EJECTED OUT OF THE CAR THROUGH THE PASSENGER'S BACK SEAT DOOR - I BROKE THE DOOR WITH MY BACK GOING THROUGH IT. I FRACTURED A VERTEBRAE IN MY BACK AND HAD EXTENSIVE BRUISES EVERYWHERE AND A HAIRLINE FRACTURE IN MY LEFT ARM. I WOULD NOT HAVE BEEN SO SEVERELY HURT HAD MY SEAT NOT BROKE AND I WAS EJECTED. THE SIDE PASSENGER AIR BAG DEPLOYED BUT NOT THE DRIVER'S SIDE. I WAS TOLD I WOULD NOT HAVE BEEN HURT AS SEVERELY HAD I NOT BEEN EJECTED. I MISSED ALMOST 3 WEEKS OF WORK AND NOW WEAR A BACK BRACE AND AM IN CONSTANT PAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10410440July 5, 2011
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 40 MPH THE REAR SUNROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WILL REPAIR THE VEHICLE BUT NOT PER THE WARRANTY. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 12,000. UPDATED 08/31/11 *BF UPDATED 09/09/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410505July 5, 2011
STEERING
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE WOULD PULL TO THE LEFT. THE DEALER READJUSTED THE STEERING WHEEL; HOWEVER, THE VEHICLE BECAME VERY SENSITIVE WHEN THE STEERING WHEEL WAS MOVED. AFTER THE VEHICLE WAS REPAIRED WHEN THE STEERING WHEEL WAS MOVED SLIGHTLY IT HAD TOO MUCH MOVEMENT IN IT. THE CONTACT STATED THE VEHICLE WAS NOT STABLE AND IT WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 3,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411048June 30, 2011
ENGINE AND ENGINE COOLING
CRANKSHAFT PULLEY BOLT - THIS IS A RECALLED PART THAT WAS REPLACED IN 2008. SNAPPED OFF WHILE DRIVING. THANKFULLY NOT ON THE FREEWAY WHEN IT HAPPENED. REPLACEMENT IS JUST AS FAULTY AS ORIGINAL. MANY MULTIPLE KIA OWNERS HAVE REPORTED THIS PROBLEM SOME HAVE HAD THIS SAME OCCURRENCE HAPPEN A THIRD TIME. OBVIOUSLY, REPLACEMENT BOLT IS NOT WORKING EITHER AND CANNOT SURVIVE THE STRESS THAT IS NEEDED TO OPERATE SAFELY. THIS IS A COSTLY AND TIMELY REPAIR TO REPLACE A BOLT THAT SHOULD LAST MORE THAN 2 1/2 YEARS. NEEDS TO BE RECALLED AND REPLACED WITH A BETTER QUALITY BOLT. CALLED KIA AND THEY WILL NOT REPAIR, STATE OUT OF 1 1/2 YEAR WARRANTY. 1ST YEAR OF CAR OWNERSHIP, CAR STALLED WHILE TURNING LEFT WITH ONCOMING TRAFFIC APPROACHING DUE TO THREE FAULTY STARTER COILS. KIA NEEDS TO BE HELD RESPONSIBLE FOR THEIR LESS THAN RELIABLE VEHICLES. POOR QUALITY PARTS. ELECTRICAL SYSTEM ALSO FAULTY, HEADLIGHTS AND BRAKE LIGHTS CONSISTENTLY GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410039June 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY. WHEN APPLYING PRESSURE TO THE GASOLINE PEDAL, THE VEHICLE WOULD NOT ACCELERATE;HOWEVER, IT WOULD MAKE A LOUD NOISE. THE TRANSMISSION WAS REPLACED IN FEBRUARY 2011 BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 10,000. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409293June 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I FILED THIS REPORT 6/23/11 ON KIA.COM CONSUMER CARE WEBSITE: 2011 SORENTO LX (4CYL AWD) TRANSMISSION HAS LOCKED UP MULTIPLE TIMES. AT 40 MPH DURING ACCELERATION, LOUD BANG FOLLOWED BY SEVERE JERKING, (HARD DOWN-SHIFT), LOSS OF DRIVE (ENGINE CONTINUES TO RUN BUT DOES NOT SHIFT INTO GEAR), COAST TO STOP,PUT IN PARK. FIRST FEW TIMES IT DROVE OKAY AFTER A COMPLETE STOP AND FROM PARK, THIS LAST TIME IT WOULD NOT SHIFT BEYOND 40 MPH. TOWED TWICE TO DEALER BUT THEY WERE UNABLE TO REPLICATE THE ISSUE IN THE MILEAGE THAT THEY DROVE IT. VEHICLE PURCHASED 01/30/10 WITH 24K MILES. MILEAGE AT THE LAST SERVICE WAS 33K. FIRST EVENT 5/17, OCCURS EVERY 4-5 DAYS OR APPROX 200-250 MI. CHK ENGINE LT / TRANSMISSION LIGHT HAVE NEVER COME ON, COMPUTER DIAGNOSTIC DOESNT REGISTER ANY ISSUES. THE DEALER WAS VERY NICE BUT WITHOUT KIA'S APPROVAL WOULD NOT KEEP THE CAR LONG ENOUGH TO FIND THE PROBLEM. I ASKED KIA DIRECTLY TO PROVIDE A TECH TO DRIVE THE CAR LONG ENOUGH TO EXPERIENCE THE ISSUE BUT THEY HAVE REFUSED TO AUTHORIZE IT AND HAVE ALSO STATED THAT WITHOUT VERIFICATION THEY WILL NOT APPROVE ANY REPAIRS. I AM VERY AFRAID THAT NEXT TIME IT HAPPENS IT WILL CAUSE A SERIOUS ACCIDENT. I HAVE ALREADY HAD TWO CLOSE CALLS ON THE FREEWAY 6/28: THE SAME ISSUE OCCURRED AGAIN 4 DAYS AGO (6/24) ON A NARROW TWO LANE ROAD WHILE ACCELLERATING AFTER A STOP SIGN (AGAIN ABOUT 40-45 MPH). THIS TIME IT LOST ALL DRIVE AND RPM'S DID NOT GO UP WHEN PUSHING THE GAS PEDAL. PUT IT INTO PARK AND TRIED TWO MORE TIMES BEFORE IT FINALLY DROVE. TODAY 6/28, AT A GAS STATION THE CAR WOULD NOT GO INTO REVERSE. AFTER SEVERAL TRIES TO SHIFT INTO ANY GEAR, TURNED IT OFF AND ON AGAIN AND IT DROVE OKAY OUT OF THE STATION BUT 200 YDS LATER AS I WAS ACCELERATING UP THE RAMP TO ENTER I-5 (A 6 LANE FREEWAY DURING EARLY COMMUTE) IT MADE THE SAME LOUD BANG, JERK AND THEN LOST DRIVE, COASTED TO SHOULDER. TURNED ENGINE OFF, WAITED A FEW MINUTES TO RESTART, IT WAS NOT VERY RESPONSIVE BUT I WAS ABLE TO EXIT THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409113June 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE STOPPED AT A STOP LIGHT. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE CONTACT ALSO STATED THAT WHEN DRIVING IN EXCESS OF 60 MPH, THE VEHICLE WOULD NOT ACCELERATE FURTHER WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. A KNOCKING NOISE WAS ALSO HEARD COMING FROM THE FRONT END OF THE VEHICLE, AND THE VEHICLE WOULD INTERMITTENTLY JERK BACKWARDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. A NEW TRANSMISSION WAS INSTALLED 6/29/2011. UPDATED 09/07/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408765June 24, 2011
ENGINE AND ENGINE COOLING
AUTO LOSING SPEED ON ACCELERATION AND CAR RUNNING POORLY, THEN QUIT COMPLETELY. HAD TOWED TO NEAREST SHOP FOR REPAIR. ALSO HAD TIMING BELT CHANGED AT THE SAME TIME, PER KIAS REQUIRED MAINTENANCE AT 60,000 MI. ON FEB. 18, 2011, REPAIRS WERE MADE: CRANKSHAFT BOLT WAS GONE AND COTTER PIN SHEERED OFF. THESE ITEMS WERE FIXED ALONG W/TIMING BELT REPLACEMENT.. JUNE 15, 2011, CAR LOSING SPEED ON ACCELERATION AND RUNNING VERY BADLY. I WAS ON HIGHWAY. I DID MAKE IT HOME. I HAD AAA COME AND TOW IT TO MY NORMAL REPAIR SHOP, THE DORSCH KIA DEALER. DORSCH OPENED HER UP AND SAID BOLTS WERE NOT TIGHTENED DOWN PROPERLY. MEANTIME, PERFORMANCE AUTO WERE I ORIGINALLY TOOK MY CAR SHOWED ME A BULLETIN ON MY MAKE AND MODEL THAT SHOWED ISSUES WITH THIS BOLT STRETCHING AND COMING OFF AND OR CRACKING OFF. FURTHER, THEY WILL NOT REPLACE ANY PARTS OR LABOR BECAUSE IT IS KIA'S ISSUE THEY SAID. NOW MY CAR IS AT KIA DEALERSHIP AND MY POCKETS ARE EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408497June 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THE TRANSMISSION STARTING SLIPPING WHILE SHIFTING INTO FIRST GEAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WAS 7,200. RETURN TO DEALER 8/10/11 TRANSMISSION FLUID LEAKING, TOIL LEAKING, TRANSMISSION STILL STICKS. UPDATED 09/14/2011 *LN THE CONSUMER RETURNED TO THE VEHICLE TO THE DEALER, DUE TO TRANSMISSION FLUID LEAKING, AS WELL AS THE GETTING STUCK. UPDATED 12/05/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407368June 18, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING DOWN INTERSTATE AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY DIES AND THE VEHICLE COASTS DOWN THE ROAD W/ SERVICE ENGINE SOON LIGHT ILLUMINATED. VEHICLE HAS ONLY 11K MILES ON IT; HAS DONE IT 3 TIMES IN 2 DAYS. ALL KIA SERVICE WOULD DO IS CLEAR THE HISTORY (RESET). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406848June 14, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WE PURCHASED/LEASED A NEW 2011 SORENTO V6 AND ALMOST IMMEDIATELY STARTED EXPERIENCING THE OCCASIONAL HESITATION PROBLEM WHEN PULLING INTO TRAFFIC FROM A STOP. ON A COUPLE OCCASIONS IT PUT US IN A VERY DANGEROUS SITUATION AS WE WERE CROSSING 2 LANES OF TRAFFIC. TOOK THE VEHICLE TO COURTESY KIA IN BRANDON FL. 4 TIMES, THEY COULD NOT DUPLICATE THE PROBLEM. FINALLY THEY GOT US A 2012 NEAR IDENTICAL SORENTO V6, AND ON THE 3RD DAY HAD THE SAME EXPERIENCE W/50 MILES ON THE VEHICLE. WE NOW HAVE 500+ ON IT AND HAVE HAD A TOTAL OF 7 SIMILAR SITUATIONS. THE DEALERSHIP SAYS I'M THE ONLY ONE EXPERIENCING THIS AND THAT THEY AREN'T AWARE OF THE PROBLEM, ALTHOUGH I TALKED W/A CUSTOMER OF THEIRS W/A 2011 SORENTO AND HE SAID HE AND HIS WIFE HAVE THE SAME ISSUES W/THEIRS. WE ARE VERY DISAPPOINTED WITH THIS SITUATION, BUT OTHER THAN THAT WE LIKE THE VEHICLE & GET LOTS OF COMPLIMENTS ON IT, BUT I AM ALSO LETTING OTHERS KNOW OF OUR EXPERIENCES. ITS OUR FIRST VENTURE FROM GM, AND IT WILL LIKELY BE OUR LAST. ADDITIONALLY, THE 2011 WAS GETTING THE ADVERTISED FUEL MILEAGE, THE 2012 HAS NOT GOTTEN ANY BETTER THAN 17.5 ON THE HIGHWAY OR IN TOWN. WHEN WE TURNED IN THE 2011 THEY CHARGED ME $2,500 (MONEY THAT WE WERE TO GET BACK FROM KIA IN THE DEAL) WHICH I THOUGHT WAS REALLY OUT OF LINE. I ADMIT WE PUT 5,000 MILES ON IT BUT $.50 PER MILE IS A BIT MUCH, PLUS I HAD ADDED HEAT & LUMBAR IN THE SEATS AND TINTED WINDOWS. THIS IS TRULY A SERIOUS SAFETY ISSUE AND VERY DISAPPOINTING. I CAN'T HELP BUT WONDER WHAT KIA & THE DEALERSHIPS WILL DO WHEN SOME IS SERIOUSLY HURT OR KILLED AS A RESULT OF THIS PROBLEM THAT THEY CAN'T FIND OR EVEN ADMIT IS HAPPENING.!? JJ (NOTE: THE VIN PROVIDED IS FOR THE 2012 KIA SORENTO). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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