Kia Sorento Complaints

10,397 consumer complaints on file.

#10418873August 4, 2011
UNKNOWN OR OTHER, POWER TRAIN, ENGINE AND ENGINE COOLING
THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TIME BEING IN THE SHOP EVERY TIME THEY SAY THEY CAN'T REPRODUCE MY DESCRIPTION OF THE PROBLEM TO MAKE A DIAGNOSIS SO THEY CAN'T FIX IT. HOWEVER, THEY HAVE ALREADY HEARD THE PROBLEM BECAUSE THEY PUT IN A NEW STARTER AND TOLD ME IF THE PROBLEM PERSISTS TO BRING IT BACK. ON ONE OF THE VISITS THEY REWIRED THE ELECTRICAL PARTS TO SEE IF IT WAS AN ELECTRICAL PROBLEM AND IT WAS NOT. I AM AFRAID THAT ONE OF THESE DAYS THE CAR IS ACTUALLY GOING TO MOVE OUT OF PARK AND HIT SOMETHING. EVERY TIME I PUSH THE START BUTTON I HOLD MY BREATH AND GO STIFF BECAUSE WHEN IT "ACTS" UP THE WHOLE CAR JUMPS BACKWARDS AS IF IT IS TRYING TO SHIFT ITSELF IN REVERSE AND THE NOISE WAS DESCRIBED AS THE STARTER IS HITTING THE FLYWHEEL OR SOME OTHER TERMINOLOGY I CAN'T RECALL. I ALWAYS PICK MY CAR UP FROM THEM WITHOUT IT BEING REPAIRED BECAUSE THEY CONTINUE TO SAY THEY WERE UNABLE TO REPRODUCE THE PROBLEM, BUT HOW IS IT THAT AS SOON AS THE SAME DAY OF PICKING MY CAR UP OR WITHIN THE NEXT FEW DAYS MY CAR STARTS JUMPING WHEN I PUSH THE START BUTTON. THE DEALERSHIP HAS KEPT MY CAR A FULL WEEK ON MORE THAN ONE VISIT AND THE MECHANIC HAS PUT AS MANY AS 85 MILES ON IT STARTING IT FREQUENTLY AND YOU GUESSED IT - HAS NOT BEEN ABLE TO REPRODUCE THE PROBLEM!!!!! SOMEBODY IS NOT FORTHCOMING WITH THE TRUTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417037August 4, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
A COUPLE OF MONTHS AGO I TOOK MY 2011 KIA SORENTO IN BECAUSE I FELT SOMETHING WAS WRONG WITH THE TRANSMISSION. WHEN I DRIVE IT, IT FEELS LIKE IT IS NOT SHIFTING PROPERLY. THE RPM'S WOULD GO UP TOO HIGH BEFORE IT WOULD SHIFT GEARS. IT IS AN AUTOMATIC. THEY SAID THEY DROVE IT BUT DID NOT FEEL ANYTHING AND GAVE IT BACK TO ME. TODAY I DROVE IT AND WHEN I WENT TO PUT IT IN PARK IT WOULD NOT GO BEYOND NEUTRAL. I IMMEDIATELY CALLED THE DEALERSHIP AND TOOK IT IN. THEY WERE VERY VAGUE ABOUT WHAT IT COULD BE AND JUST SAID THEY HAVE HAD SEVERAL COME IN WITH THIS PROBLEM. IT CONCERNS ME THAT MY TRANSMISSION IS GOING OUT. I SEE WHERE THERE HAVE BEEN INVESTIGATIONS INTO THE 2011 KIA SORENTOS FOR TRANSMISSION FAILURE. HAVE YOU ENCOUNTERED ANY HAVING THE PROBLEM OF BEING ABLE TO SHIFT OUT OF DRIVE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417074August 4, 2011
AIR BAGS:FRONTAL
SINCE WE PURCHASED OUR 2008 KIA SORENTO IN MARCH 2009, THERE HAS BEEN A PROBLEM WITH THE PASSENGER SEAT WHERE WHEN I AM SITTING THERE AND THE "PASSENGER AIRBAG OFF" LIGHT IS ILLUMINATED. I AM 150 POUNDS, AND MOVED MYSELF AROUND IN THE SEAT, WEIGHT CENTERED, SITTING PROPERLY. AT THE SAME TIME WE HAVE BEEN FIGHTING THE ISSUE OF THE ESC OFF AND CHECK ENGINE LIGHT AS WELL, SO THE 3 TIMES THE VEHICLE HAS BEEN TO SERVICE FOR THE ESC OFF PROBLEM, WE ALSO TOLD THEM ABOUT THE PASSENGER AIRBAG OFF. MY HUSBAND IS THE ONE WHO TOOK THE VEHICLE AND THE FIRST TIME THEY TOLD HIM THAT I WAS NOT POSITIONED IN THE SEAT PROPERLY. THE SECOND TIME THE VEHICLE WENT TO THE SERVICE DEPT, IT WAS AFTER I BASICALLY YELLED AT THEM ON THE PHONE AND TOLD THEM TO RIP OUT THE SEAT IF THEY HAD TO IN ORDER TO FIX IT. AGAIN, MY HUSBAND TOOK IT, THEY SAID THAT "THE AIRBAG WILL DEPLOY, BUT IT MIGHT BE SLOW." I KNEW THIS WAS INCORRECT. I KNOW THE WAY IT WORKS AND IF THE SENSOR IS NOT WORKING PROPERLY AND IT SAYS THE AIRBAG IS OFF, IT WILL NOT DEPLOY. THE THIRD TIME IT WENT TO SERVICE FOR THE ESC OFF LIGHT PROBLEM, MY FATHER WENT AND HAD A STERN CONVERSATION WITH THE SERVICE MANAGER AND ADVISED HIM THAT HE WAS A SERVICE MANAGER AND THAT HE KNOWS THAT IT IS HIS RESPONSIBILITY TO FIND OUT THE CAUSE OF THE PROBLEM AND FIX IT, ESPECIALLY BEING THE CAR IS UNDER WARRANTY AND THAT THIS IS A SAFETY ISSUE. THEY SUPPOSEDLY FIXED THE ISSUE, I'M NOT SURE WHAT THEY DID, BUT WE HAVE ONLY HAD THE PROBLEM AGAIN ONCE IN THE PAST 6 MONTHS, AS OPPOSED TO TWICE A WEEK FOR OVER A YEAR. I HAVE FILED A SEPARATE COMPLAINT REGARDING THE ESC OFF AND CHECK ENGINE LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417070August 4, 2011
ELECTRONIC STABILITY CONTROL (ESC)
WE HAVE A 2008 SORENTO, PURCHASED IN MARCH 2009 (NEW). APPROXIMATELY A YEAR AND A HALF AGO, ONLY APPROX 15,000MILES, WE HAD OUR FIRST INCIDENT THAT THE ESC OFF LIGHT AND CHECK ENGINE LIGHT ILLUMINATED ON THE DASH, AT THE SAME TIME, POWER WAS SIGNIFICANTLY DECREASED TO THE ENGINE. THANKFULLY, I WAS DRIVING IN MY NEIGHBORHOOD AND NOT ON THE HIGHWAY. I TURNED THE CAR OFF AND BACK ON AND THE ESC OFF LIGHT WAS NOW OFF, BUT THE CHECK ENGINE LIGHT REMAINED ON FOR THE REST OF THE DAY. WE DIDN'T THINK MUCH OF IT UNTIL IT HAPPENED AGAIN, ABOUT 2-3 WEEKS LATER. THIS TIME WE TOOK IT TO THE SERVICE DEPARTMENT. THEY INSISTED THAT THEY DIDN'T KNOW WHAT CAUSED IT AND THAT THERE WAS NO RECORD IN THE "COMPUTER" OF THE CHECK ENGINE LIGHT BEING ON. WE WERE BASICALLY DISMISSED BECAUSE THEY COULD NOT EVEN TELL THAT IT HAPPENED. THE THIRD TIME IT HAPPENED I WAS ON MY WAY TO WORK, TURNING ONTO THE ENTRANCE RAMP OF I-95, I LOST POWER AND COULD NOT ACCELERATE TO MERGE ONTO THE HIGHWAY. I WAS FURIOUS AND FRIGHTENED OF THE POSSIBLE DANGER OF THE SITUATION, AND CALLED TO MAKE A SERVICE APPOINTMENT, THIS WAS THE 2ND TIME, WHICH BY THE TIME WE GOT THERE EVERYTHING WAS BACK TO "NORMAL" AND NO RECORD IN THE COMPUTER. I HAD PRINTED OUT RESEARCH FOR MY HUSBAND TO TAKE WITH HIM TO SHOW THEM THAT OTHER PEOPLE HAVE HAD THIS PROBLEM AND THAT THE TCM WAS REPLACED, HOWEVER THEY DISMISSED HIM AND DID SOMETHING ELSE. IT WAS FINE FOR A WHILE, THEN HAPPENED AGAIN (APPROX DEC. 2010) WHEN MY HUSBAND WAS DRIVING DOWN I-95, WE LOST POWER WHILE GOING 65 MPH AND THE ESC AND CHECK ENGINE LIGHT ON. THIS TIME, MY DAD (WHO USED TO BE A SERVICE MANAGER) WAS AVAILABLE AND WENT TO THE DEALERSHIP AND HAD A STERN CONVERSATION WITH THE SERVICE MANAGER EXPRESSING HIS CONCERN FOR OUR SAFETY. THEY SUPPOSEDLY FIXED THE PROBLEM, I'M NOT SURE WHAT THEY DID, AND IT HAS BEEN FINE FOR THE PAST 6 MONTHS, UNTIL THE PAST 2 WEEKS, THE SAME PROBLEM HAS OCCURRED TWICE. WE ALSO HAD THE PASSENGER AIRBAG OFF WHEN I AM SITTING IN THE SEAT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416947August 3, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1996 KIA SORENTO (N/A). WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH THE VEHICLE SUDDENLY ACCELERATED BACKWARDS ON ITS OWN. THE CONTACT PLACED THE VEHICLE IN PARK AND TURNED THE VEHICLE OFF IN ORDER FOR IT TO STOP MOVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416806August 2, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
BOUGHT NEW 2011 KIA SORENTO IN FEBRUARY AND HAVE 11,000 MILES ON IT. I HAVE TAKEN IT IN SEVERAL TIMES FOR THE PUSH TO START TAKING A BIT TO START. IT SEEMS AS IF SOMETIMES IT IS NOT GOING TO START. TOOK IT IN AT 8000 MILES AND THEY SAID IT WAS A BRAKE SENSOR AND THE PART WAS ON BACK ORDER. JUST GOT THAT FIXED WITH 11,000 MILES ON IT. TOOK KIA IN THIS WEEK FOR A NOISE IN THE FRONT WHEEL BECAUSE IT SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF. PROBLEM WAS NOT FIXED. SAID KIA WAS WORKING TO RESOLVE ISSUE WITH BRAKE PAD BUT THAT IT WAS SAFE FOR ME TO DRIVE AND THAT NOTHING WOULD HAPPEN. NOT TO HAPPY ABOUT MY SERVICE NOT GETTING TAKING CARE OF WHEN I TAKE IT IN. APPARENTLY THEY NEED TO JUST REPLACE OUR CARS IF THEY CAN'T FIX IT. I DON'T APPRECIATE BUYING A $27,000 CAR AND BEING TOLD THAT THEY ARE WORKING ON A SOLUTION. VERY DISAPPOINTED IN MY NEW KIA ALREADY HAVING ALL THESE PROBLEMS AND ONLY 11,000 MILES ON IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415545July 28, 2011
ELECTRICAL SYSTEM
I HAVE OWNED MY 2006 KIA SORENTO FOR 4 YEARS AND HAVE CONSTANTLY HAD TO REPLACE HEADLIGHTS. I WAS JUST AT THE DEALER LAST WEEK AND HAD TO HAVE A HEADLIGHT AND 2 OTHER EXTERIOR LIGHTS REPLACED. I HAVE MADE COMMENTS TO THE DEALER TO INQUIRE WHY THEY THINK THESE BULBS ARE CONSTANTLY BLOWING AND THEY DON'T SEEM TO CARE. THIS MORNING, MY INTERIOR MAP AND DOME LIGHTS CAME ON ALL BY THEMSELVES AND WOULD NOT TURN OFF, NO MATTER WHAT BUTTONS I PRESSED. THEY DID NOT GO OFF WHEN I TURNED THE CAR OFF AND LEFT. WHEN I RETURNED TO MY CAR, IT SMELLED LIKE MAGIC MARKERS WHICH QUICKLY TURNED INTO A BURNING ELECTRICAL SMELL AS I PROCEEDED TO EXIT A MULTI-LEVEL PARKING STRUCTURE. I WAS TERRIFIED BY THIS!!. I GOT OUT OF THAT GARAGE, GOT OUT OF THAT CAR, AND HAD IT TOWED TO THE DEALER, WHO WILL "LOOK AT IT TOMORROW". THIS INCIDENT HAS PROMPTED ME TO RESEARCH THE INTERNET FOR OTHER COMPLAINTS LIKE MINE, AND THERE ARE TONS FOR THIS MODEL YEAR. WILL YOU PLEASE DO SOMETHING??!! I DON'T WANT TO DRIVE THAT CAR ANYMORE - I HAVE LITTLE KIDS!! THIS IS NOT SAFE!!! WHAT IS IT GOING TO TAKE - A NUMBER UNDER "DEATHS"?! MY GUESS FROM THE OTHER CONSUMER COMMENTS I HAVE SEEN POSTED AND FROM MY OWN EXPERIENCE WITH THE KIA DEALER ON OTHER ISSUES WITH MY CAR IS THAT THEY WILL FIND NOTHING WRONG. PLEASE HELP!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415565July 28, 2011
STEERING
VEHICLE HAS 5000 MILES ON IT AND IT IS VERY WELL CARED FOR AND GARAGE KEPT. THE STEERING WHEEL COATING BEGAN TO PEEL, WHICH LEADS TO HANDS SLIPPING ON THE WHEEL AND THE LAYERS CONTINUE TO PEEL. NOTE: THIS INVOLVES A KIA SPORTAGE. THE KIA CHOICES DO NOT ALLOW FOR THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415181July 26, 2011
ELECTRICAL SYSTEM
ON 6-14-2011 I WAS DRIVING MY 2005 KIA SORENTO JUST TURNING ONTO MY STREET WHEN IT SUDDENLY LOST ITS POWER STEERING AND THE POWER BRAKE LIGHT WAS ON. I MANAGED TO DRIVE IT A FEW FEET TO MY DRIVEWAY TO INSPECT MY CAR AND NOTICED A BIG SILVER BOLT-LIKE PIECE OF METAL APPROXIMATELY 4" LONG DANGLING BENEATH THE RADIATOR AND TOOK IT INSIDE AND CALLED MY HUSBAND. WHEN HE CAME HOME HE LOOKED AT THE CAR AND CHECKED ONLINE TO TRY AND SEE WHAT MAY BE WRONG WITH IT AND DISCOVERED IT MAY BE THE CRANK SHAFT PULLEY BOLT AND CALLED THE DEALERSHIP'S SERVICE DEPARTMENT. THE MAN AT THE SERVICE DEPARTMENT FELT THIS WAS NOT THE CASE BUT MY HUSBAND SAID THAT HE HAD WAS HOLDING THE BOLT IN HIS HAND. NONETHELESS I SCHEDULED AN APPOINTMENT. THE SOONEST THEY COULD GET ME IN WAS 6-29-2011, 15 DAYS LATER. I AM EMPLOYED AS A PHYSICIAN EXTENDER AM HAD TO WORK THE WEEKEND (JUNE 18TH AND 19TH), THEREFORE, I HAD TO RENT A CAR FOR THAT WEEKEND AS WE HAVE NO WEEKEND PUBLIC TRANSPORTATION SERVICE IN OUR LOCATION WHICH COST ME $177.00. MY CAR THEN HAD TO BE TOWED ON THE MORNING OF 6-28-2011 TO THE DEALERSHIP FOR SERVICE ON 6-29-2011 AT A COST OF $65.00. THEN THEY WERE HAVING DIFFICULTY HONORING MY WARRANTY BECAUSE THEY COULD NOT FIND MY NAME BUT I HAD SINCE MARRIED BUT SINCE IT WAS NOT CHANGED ON THE WARRANTY THEY DID NOT REPAIR THE CAR. I HAD TO CONTACT KIA CORPORATE AND THE PERSON THERE TOLD ME IT COULD TAKE UP TO 2 WEEKS TO MAKE THE CHANGE AND THE CAR WOULD NOT AND COULD NOT BE REPAIRED UNTIL THEN AND THEY COULD ONLY GIVE ME A DISCOUNT ON A RENTAL CAR IN THE MEANTIME. I HAD TO IMMEDIATELY FAX (NOT EMAIL) DOCUMENTATION OF SALE. I HAD PAID CASH FOR THE BRAND NEW VEHICLE AT THE TIME. THE KIA DEALERSHIP IN WHICH I BOUGHT THE CAR ONLY KEEPS SALES RECORDS FOR THE PAST 3 YEARS. THE CORPORATE PERSON THAT I WAS SPEAKING WITH WAS NOT ABLE TO CORRECT THE INFORMATION ON HIS END DUE TO A "GLITCH". THEY FIXED THE CAR AND CHARGED ME $170.00 ADDITIONAL FOR REPAIRS NOT COVERED BY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415164July 26, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE ESC AND DBC LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT APPLIED THE BRAKES AND THE VEHICLE SURGED FORWARD UNTIL CRASHING INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUFFERED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS PENDING AN INVESTIGATION. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT AN ENGINEER WOULD BE SENT TO EXAMINE THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10415961July 26, 2011
POWER TRAIN
WHILE DRIVING ON HIGHWAY APPROXIMATELY 75 MPH, CAR SUDDENLY JOLTED LIKE I HIT SOMETHING. IT JERKED VERY HARD AND DECELARATED. THE RPMS ALSO WENT UP MUCH HIGHER LIKE IT SHIFTED TO A LOWER GEAR. PULLED ONTO SHOULDER OF ROAD AND TURNED CAR OFF. SAME THING HAPPENED 2 DAYS PRIOR WHILE CRUISE CONTROL WAS SET AT 71 MPH. FIRST TIME, WAS ABLE TO RESTART CAR AND CONTINUE THE 20 MILE DRIVE TO WORK. TODAY, CAR WOULD NOT RESTART AND HAD TO HAVE TOWED. WHEN ARRIVED AT DEALERSHIP, CAR STARTED WITHOUT ISSUES. SERVICE MANAGER SAID THEY HOOKED UP THE DIAGNOSTIC COMPUTER AND THERE WERE NO PROBLEMS WITH CAR. THE TECHNICIAN DROVE THE CAR ABOUT 30 MILES AND WAS UNABLE TO REPLICATE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414941July 25, 2011
POWER TRAIN:DRIVELINE
*ALTERED MILEAGE , * DRIVE AND EMISSIONS, CHECKED ENGINE LIGHT ON, FUEL CAP REPLACED, 2 JOURNAL PREFIXES, REPAIR KIT WIRING, BRACE ADDED FOR WIRES TO KEEP FROM TOUCHING TAIL PIPE, TRANSMISSION GEARS HAD TO BE REPLACED DUE TO MY VEHICLE NOT BEING ABLE TO SHIFT TO THE NEXT GEAR, AND GETTING STUCK IN GEARS KEEPING ME FROM BEING MOBILE IN TRAFFIC. MY WINDOWS GET STUCK IN POSITIONS ALL THE TIME WHEN LEAVING DRIVE THRU WINDOWS ETC. AND I HAVE TO PULL OVER,STOP THE CAR, TURN IT OFF AND RESTART A COUPLE OF TIMES. *ALTHOUGH SHIFT GEARS HAVE BEEN REPLACED, MY VEHICLE (WITH MY FAMILY IN IT THANK GOD AT SAFE SPEEDS) WILL NOT SHIFT/GO TO THE NEXT GEAR, BECOMING IMMOBILE. IF PARKING AT A STORE, WORK ETC. OFTEN I CAN NOT PUT MY VEHICLE INTO PARK, IT REMAINS STUCK IN DRIVE OFTEN MAKING ME LATE FOR APPOINTMENTS. MY DASHBOARD/CLUSTERS WERE REPLACED BEHIND THE STEERING WHEEL AREA DUE TO SIGNAL LIGHTS NOT WORKING. MY ODOMETER WAS REPLACED ON MY KIA SORENTO ALTERING THE ACTUAL MILEAGE (MY 'SPEEDOMETER REPLACEMENT RECORD' ON THE INSIDE WAS FILLED IN BY AN AUTHORIZED KIA DEALER). NOW WE HAVE YET ANOTHER RECALL ON MY VEHICLE FOR ADDING FRONT SPRING PROTECTION RECALL # SC091. I'M SURE I HAVE LEFT OFF A COUPLE OF REPAIRS, BUT THIS IS JUST RIDICULOUS. I BOUGHT A NEW CAR SO I COULD AVOID CONSTANT WAITING AT VEHICLE REPAIR/SERVICE DEPARTMENTS. I REALLY WISH THEY WOULD JUST REPLACE MY 2011 VEHICLE; I DO NOT WANT TO BE CUT SHORT WHEN TRADING MY VEHICLE SOME YEARS FROM NOW DUE TO AN INACCURATE ODOMETER READING AND TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415858July 25, 2011
UNKNOWN OR OTHER, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
DRIVING 75 MPH ON HIGHWAY THE ESC OFF LIGHT LUMINATED AND CHECK ENGINE LIGHT CAME ON. CAR LOST ACCELERATION AND POWER (WENT FROM 75 MPH TO 10 MPH INSTANTLY ON HWY). KIA REPLACED THE TPS SENSOR AND UPDATED ECM MODULE. ONE YEAR LATER SAME EVENT HAPPENED REPEATEDLY. DEALER WILL NOT FIX EVEN WITH TECH BULLETIN. TRIED TO CONTACT KIA MOTORS WITH NO RETURN RESPONSE. AT THE CURRENT TIME THE VEHICLE WILL NOT ACCELERATE. FASTEST IT WILL GO IS 45MPH EVEN WITH ACCELERATION PEDAL PUSHED ALL THE WAY DOWN. WHEN YOU TRY TO PULL OUT OR ACCELERATE THE VECHICLE LOOSES POWER. RANDOMLY THE CHECK ENGINE AND "ESC OFF" LIGHT WILL GO OFF AND CAR WILL ACCELERATE BUT ONCE OVER 65MPH WILL LOSE ALL POWER HAS ALMOSTED CAUSED SEVERAL WRECKS THAT WOULD HAVE CAUSED AN ACCIDENT FROM BEHIND. THE LACK OF POWER IS DANGEROUS BUT NOT AS DANGEROUS AS THE VEHICLE LOSING POWER ON THE HIGHWAY OR WHILE TRYING TO PULL OUT FROM A COMPLETE STOP. VEHICLE HAS LOST POWER IN INTERSECTION NEARLY CAUSING SIDE WRECK. SEARCHED ON INTERNET AND TPS SEEMS TO BE COMMON PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414923July 24, 2011
ELECTRONIC STABILITY CONTROL (ESC)
MY 2008 KIA SORENTO HAS 40000 MILES AND THE ESC OFF INDICATOR, AS WELL AS, THE CHECK ENGINE LIGHT IS ON. I WAS DRIVING TO CHURCH AND WHILE DRIVING THE ACCELERATION DIMINISHED. I AM VERY DISAPPOINTED, BEING I JUST BLUNT THE CAR A MONTH AGO. YES IT IS STILL UNDER WARRANTY, BUT WHAT ABOUT WHEN IT IS NOT.... FROM THE LOOKS OF IT THIS IS A CONTINUAL PROBLEM THAT SHOULD BE INVESTIGATED, BEFORE SOMEONE LIFE BE HARMED WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414702July 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SWITCH GEARS WHILE DRIVING 55 MPH. THE CONTACT HAD TO SHUT OFF THE ENGINE TO ALLOW THE VEHICLE TO COOL IN ORDER TO PROCEED WITH DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN IS UNAVAILABLE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414046July 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2007 KIA SORENTO WAS INVOLVED IN TWO ACCIDENTS IN 2009-10. BOTH WERE AS A RESULT OF A FAULTY 4-WHEEL DRIVE MECHANISM. WHEN WE PURCHASED THE CAR IN 2007, WE REPORTED TO THE DEALERSHIP THAT WHEN THE CAR WAS IN 4-WHEEL DRIVE AND STOPPED TO TURN, IT MADE A JERKING MOVEMENT THAT WAS DANGEROUS. WE WERE TOLD IT OPERATED AS DESIGNED. ON FEBRUARY 21, 2010, I WAS TURNING INTO MY GARAGE IN CENTRAL OREGON ON ICE, THE CAR WAS IN 4-WHEEL DRIVE AND IT MADE A SERIES OF LURCHING MOVEMENTS WHICH CAUSED THE CAR TO SLIDE INTO THE GARAGE WALL. I STILL HAVE THE DENT IN THE PASSENGER DOOR FROM THAT INCIDENT. ON OCTOBER 27, 2009 ON MY WAY TO WORK, I NOTICED THE TEMPERATURE WAS 31 DEGREES, AND PUT MY ("ON THE FLY" 4-WHEEL DRIVE) CAR INTO 4-WHEEL DRIVE. I IMMEDIATELY WENT INTO A 360 SPIN ON A HIGHWAY. I WAS DRIVING APPROXIMATELY 40 MILES AN HOUR. ALL FOUR TIRES WERE FLAT WHEN I LANDED IN THE DIRT ON THE SIDE OF THE ROAD. THE DEALERSHIP TOLD ME THIS CAR ISN'T AN "ON THE FLY" 4-WHEEL DRIVE EVEN THOUGH THE MANUAL SAYS IT IS. I REPORTED BOTH OF THESE ACCIDENTS TO KIA SAFETY HEADQUARTERS. THEY TELL ME THE CAR OPERATES AS DESIGNED, AND THEREFORE ARE NOT CONCERNED. I AM VERY CONCERNED THAT SOMEONE WILL DIE IN ONE OF THESE 2007 KIA'S WHEN USING 4-WHEEL DRIVE. I KNOW THAT KIA REDESIGNED THE SORENTO IN 2008 TO BE ALL WHEEL, AND IT DOESN'T HAVE THIS DESIGN DEFECT . HOWEVER, WHAT ABOUT ALL OF US WHO DRIVE IN COLD, ICY WEATHER MANY DAYS OF THE YEAR AND NEED OUR 4-WHEEL DRIVE? DO WE JUST HOPE THE JERKING MOTION WHEN WE ARE STOPPED AND TURNING WILL NOT CAUSE US TO SLIDE INTO SOMETHING? DO WE STOP EVERY TIME WE NEED TO PUT OUR "ON THE FLY" FOUR WHEEL DRIVE IN PLAY? KIA NEEDS TO FIX OUR CARS SO THEY ARE SAFE FOR THE ENTIRE 100,000 MILE WARRANTY PERIOD! *KB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10413822July 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING AT ABOUT 45 MPH, DRY, CLEAR CONDITIONS. FOR NO APPARENT REASON, HEARD A LOUD THUD AND FELT A SHARP JARRING. THERE WAS NO COLLISION, NOR DID I HIT ANYTHING IN THE ROAD. TRANSMISSION IMMEDIATELY WENT INTO SAFETY OR "LIMP" MODE. DEALER COULD NOT DIAGNOSE PROBLEM. VEHICLE RESET WHEN RESTARTED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413623July 19, 2011
TIRES
I WAS DRIVING ON THE FREEWAY APPROXIMATELY 70 MPH WHEN I HEARD A NOISE THAT SOUNDED LIKE A GOLF BALL HITTING THE REAR PASSENGER SIDE OF THE CAR, IT WAS ACTUALLY MY TIRE POPPING. IT WENT FLAT ALMOST IMMEDIATELY. I TOOK THE FLAT IN TO BE REPAIRED AND THEY COULDN'T REPAIR IT, I HAD TO BUY NEW ONE FOR $235, KIA WOULDN'T WARRANTY IT. MY CAR ONLY HAS 5000 MILES ON IT. I DIDN'T RUN OVER ANYTHING OR HIT A POT HOLE OR CURB, IT JUST POPPED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414268July 18, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
THE MAIN CRANK SHAFT PULLY BOLT STRIPPED OUT AND CAUSED THE CRANK SHAFT TO START TO WORK ITS WAY OUT OF THE MOTOR BLOCK I TALKED TO KIA CUSTOMER SERVICE CENTER AND THEY SAID THAT IT WAS NOT COVERED AS A RECALL EVEN THOUGH IT WAS A MAIN FAILURE IN THE PREVIOUS TWO YEARS OF 2003 AND 2004 THEY SAID THAT THEY HAD FIXED THE PROBLEM BY INSTALLING A DIFFERENT BOLT IN THE 2005 MODEL BUT IN MY OPINION THAT IS A FALSE STATEMENT DO TO THE FACT IT HAS FAILED IN MY 2005 SORENTO TELLING ME THE PROBLEM HAS NOT BEEN SOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413464July 18, 2011
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
MY CAR BROKE DOWN WHILE DRIVING.....MY MECHANIC ADVISED ME THAT THE PULLEY BROKE OFF & I NEEDED TO TAKE IT TO THE DEALER... THE DEALER ADVISED, IT WILL COST ME ALMOST $5000...I CALLED KIA CORPORATE & WITH MY VIN#, THEY FOUND THAT IT WAS RECALLED IN 2007 & FIXED IT & CAN NOT BE FIXED AGAIN.... MY QUESTION HERE IS, IF IT WAS DEFECTIVE PART & BROKE AGAIN, HOW CAN THIS BE MY FAULT? I HAVE NO CAR NOW TO USE, I CAN NOT AFFORD TO GET IT FIXED, I STILL OWE MORE THAN $5000 ON THE CAR....THE CAR IS NOT WORTH $5000.. I TRIED TO RENT A CAR FOR A WEEK TO SEE WHAT COULD BE DONE, THAT WILL COST OVER $400.... I AM DESPERATE FOR YOUR HELP!! THANK YOU SO MUCH!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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