Kia Sorento Complaints

10,397 consumer complaints on file.

#10403274May 21, 2011
SERVICE BRAKES, HYDRAULIC
DISCOVERED SEVERAL DAYS AFTER ALMOST HAVING ACCIDENT, KIA WAS EQUIPPED WITH "SMART BRAKE" WITH NO WARNING FROM DEALER . IF YOU HAPPEN TO HAVE LIGHT PRESSURE ON ACCELERATOR & BRAKE, YOU CANNOT ACCELERATE AGAIN UNTIL YOU TAKE YOUR FOOT COMPLETELY OFF ACCELERATOR PEDAL . I DISCOVERED THIS ABOUT 2 DAYS AFTER PURCHASING VEHICLE AS I TRIED TO ENTER US 19 A 6 LANE HIGHWAY; LUCKY THERE WAS A CENTER TURN LANE OR I WOULD HAVE COLLIDED WITH A 18 WHEEL SAND TRUCK AND A SURE DEATH . TOOK ME SEVERAL DAYS OF DRIVING VEHICLE TO DIAGNOSIS PROBLEM .. I HAVE DRIVEN APPROX 55 YRS AND NO ACCIDENT SO MY METHOD OF DRIVING USING BOTH FEET HAS PROVEN SAFE FOR ME .. I REPORTED THIS TO KIA OF LAGRANGE, GA. AND ""TRIED TO GET THEM TO NOTE THIS PROBLEM ON SERVICE RECORD " AS I FEEL IT DEFINITELY A SAFETY ISSUE ! I WANT THIS ON RECORD IN THE EVENT THIS SAFETY BRAKE CAUSES ME TO HAVE A ACCIDENT .. AND REST ASSURED I WILL FILE A LEGAL SUIT WHICH I ALSO TOLD THIS DEALER SERVICE DEPARTMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402078May 19, 2011
EXTERIOR LIGHTING, INTERIOR LIGHTING
EXTERIOR LIGHTS NEED TO BE REPLACED OFTEN, ALSO DOME LIGHT INSIDE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401412May 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT
POWERTRAIN ISSUE ON MY KIA SORENTO LX 2011, 4L, THERE WAS A SUDDEN LOSS OF MOTIVE POWER WHEN I WAS DRIVING THE HIGHWAY WITH ALL MY FAMILY ON IT. THIS CAUSES ME CONCERN BECAUSE WHEN I TRY TO ACCELERATE I HEARD SOME UNPLEASANT, LOUD AND REPETITIVE CLICKING NOISES UNDER MY CAR WHICH EVENTUALLY WENT AWAY AFTER A MINUTE. THIS HAS HAPPENED THREE TIMES SINCE I BOUGHT MY CAR 2 WEEKS AGO. I HAD TO CALL KIA AND WAS ADVISED ME TO GO TO ANY KIA AUTHORIZED DEALERSHIP WITHIN MY AREA TO GET IT FIX, BUT THEY DIDN'T OFFERED ME AN CAR LOAN OPTION WHILE HYPOTHETICAL REPAIR TAKES PLACE. MY MAIN CONCERN IS ABOUT THE SECURITY OF MY FAMILY AND RISK OF CRASH. ALSO I WAS SHOCKED WHEN KIA REPRESENTATIVE TOLD ME MY CAR WASN'T LISTED FOR A RECALL. WHEN I HAVE ALL THE FORE-MENTIONED SYMPTOMS DESCRIBED ON NHTSA CAMPAIGN ID NUMBER: 11V258000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401446May 18, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 TO 20 MPH WHEN THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WAS TOWED ON A FEW OCCASIONS AND OTHER TIMES HE WAS ABLE TO RESTART IT ON ITS OWN. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT IT WAS THE FUEL PUMP. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP. ON ANOTHER OCCASION IT WAS TOWED AGAIN AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401252May 17, 2011
ELECTRONIC STABILITY CONTROL (ESC)
01/25/10 WITH 22,395 MILES ON VEHICLE. THE CAR HAD NO ACCELERATION. HAD PART #35107-3C100FF TH SENSOR ASSY REPLACED. 11/12/10 WITH 30,002 MILES ON VEHICLE. THE CAR HAD NO ACCELERATION AGAIN. HAD PART #91214-3E324 WIRING ASSY-ENG REPLACED. 12/30/10 WITH 32,064 MILES ON VEHICLE. THE CAR HAD NO ACCELERATION AGAIN. HAD PART #32700-3E400 PEDAL ASSY-ACCE REPLACED. MY CONCERN IS LOSING POWER ON A FREEWAY AND GETTING INTO A ACCIDENT. ALSO HAVE PROBLEMS WITH THE PASSENGER AIR BAG BEING ON AT RANDOM TIMES. MY CONCERN IS HAVING A ACCIDENT AND THE PASSENGER AIR BAG NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401067May 16, 2011
INTERIOR LIGHTING, EXTERIOR LIGHTING
WHEN I TURN ON MY HEADLIGHTS, MY INTERIOR LIGHTS STAY ON AND WILL NOT TURN OFF. I HAVE HAD TO TAKE OUT THE FUSE TO FIX THIS PROBLEM WITH MY INTERIOR LIGHTS STAYING ON. IT HAPPENED SUDDENLY AND I CANNOT SEEM TO GET IT RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401863May 13, 2011
SERVICE BRAKES, HYDRAULIC
THIS IS THE SECOND TIME IN ABOUT TWO YEARS I HAVE HAD WARPED ROTORS ON THE FRONT BRAKES ON MY KIA. THIS PROBLEM HAVE COULD BE DANGEROUS FOR THE INEXPERIENCED DRIVER AND OR DEADLY FOR THE INATTENTIVE DRIVER. WHEN APPLYING BRAKES THE FRONT WHEELS WOBBLE AT SPEEDS ABOVE 45 WHEN APPLY BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399990May 11, 2011
TIRES
SINCE DAY 1 FROM WHEN I BOUGHT THE CAR, IT PULLS TO THE RIGHT. I TOOK IT TO THE DEALER, THEY DID A TIRE ROTATION THAT HASN'T FIXED THE ISSUE. I HAVE TO KEEP CONSTANT PRESSURE ON THE STEERING WHEEL TO AVOID IT FROM PULLING RIGHT AND ENDING UP IN A DITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400554May 11, 2011
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
MY 2008 KIA SORENTO'S THROTTLE ACCELERATOR SENSOR HAS GONE OUT FOR THE SECOND TIME IN A YEAR. I LOOKED THIS ISSUE UP ONLINE, SINCE THIS IS THE SECOND TIME, AND FOUND EXTENSIVE COMPLAINTS ABOUT THE SAME PROBLEM. WHEN IT GOES OUT THE ELECTRONIC STABILITY CONTROL SYSTEM QUITS FUNCTIONING ALSO. MY CAR HAS LESS THAN 20,000 MILES ON IT. IT HAS A LOSS OF POWER AND STABILITY CONTROL WHEN THIS HAPPENS. THE DEALERSHIP KNEW EXACTLY WHAT HAD HAPPENED AND ASK ME TO BRING IT IN. THIS SHOULD NOT HAPPEN REPEATEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399490May 8, 2011
POWER TRAIN
BOLT SHEARED CAUSING THE HARMONIC BALANCER TO FALL OFF CAUSING EXTENSIVE DAMAGE TO VEHICLE WHILE DRIVING. VEHICLE BECAME VERY HARD TO STEER. CLEARLY THIS VEHICLE CAN NOT BE SAFE TO DRIVE IF BOLTS THAT HOLD THE ENGINE AND STEERING JUST SHEAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399105May 4, 2011
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CRANKSHAFT TORQUE BOLT SHEARED OFF CAUSING THE BRAKING AND STEERING TO BECOME STIFF RESULTING IN GREATLY DIMINISHED CONTROL OF THE VEHICLE. THE PULLEY ASSEMBLY BEGAN TO SQUEAL RESULTING IN PARKING THE VEHICLE UNTIL IT WAS TIME TO TAKE IT TO THE DEALERSHIP FOR SERVICE OF THE CONCERN. ENROUTE TO THE DEALERSHIP THE BRAKE AND ENGINE LIGHT APPEARED AND BRAKING BECAME SLUGGISH AND STEERING APPEARED TO BE STIFF. WAS ABLE TO MAKE IT TO THE DEALERSHIP AND I OPENED THE HOOD SEEING THAT THE SERPENTINE BELT HAD COME OFF. THE FOLLOWING DAY THE DEALERSHIP NOTIFIED ME THAT THE CRANKSHAFT TORQUE BOLT HAD SHEARED OFF AND THEY WERE CALLING KIA TO DETERMINE A FIX FOR REPLACING THE BOLT OR IF THE ENGINE WOULD NEED REPLACED. AFTER SOME BRIEF RESEARCH THIS APPEARS TO BE A RECURRING PROBLEM FOR SEVERAL KIA MODELS AND MODEL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398744May 3, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNED A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE LIGHT BEGAN ILLUMINATING. THE CONTACT ALSO BEGAN TO SEE SPARKS COMING FROM THE ENGINE. THE VEHICLE WAS PULLED OVER AND A FIRE BEGAN UNDER THE ENGINE. THE FIRE DEPARTMENT APPEARED TO THE SCENE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS ALSO FILED BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 800.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10398021April 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE ROLLED TO A STOP BUT THE CONTACT WAS UNABLE TO SHIFT INTO PARK. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE TRANSMISSION FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWICE. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE MILEAGE WAS 45,600 AND THE CURRENT MILEAGE WAS 60,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397371April 25, 2011
STEERING
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TO THE RIGHT ABNORMALLY WHEN DRIVING AT ANY SPEED OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE INTERMEDIATE SHAFT WAS REPLACED TWICE YET FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THERE WAS NOTHING MORE THEY COULD DO IN ATTEMPTING TO CORRECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397767April 22, 2011
POWER TRAIN
DRIVING APPROX 35 MPH, THERE WAS A LOUD POP AND NOISE THEN THE CAR STARTED GRINDING AND TRANSMISSION LOCKED UP. NO GEARS, CAR LOCKED UP AND CAME TO A HALT. COULD NOT GO BACKWARD OR FORWARD WHEN PUT INTO GEAR, JUST HAD A LOUD GRINDING SOUND. SOUND WAS SO LOUD I THOUGHT THE TRANSMISSION HAD FALLEN OUT. BEFORE THIS HAPPENED I NOTICED THAT WHEN THE CAR HAD BEEN TURNED OFF FOR A WHILE THEN STARTED AND PUT INTO REVERSE THERE WAS A LOUD CLUNKING SOUND, ALMOST AS IF YOU HAD TRIED TO PUT THE CAR INTO GEAR WITHOUT PUTTING YOUR FOOT ON THE BRAKE FIRST AND IT WOULD LEAP INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396957April 20, 2011
AIR BAGS
AIRBAG OFF INDICATOR IS ON WHEN FRONT PASSENGER (160 LB) IS SEATED ON A CUSHION. AIRBAG OFF INDICATOR IS OFF WHEN FRONT PASSENGER (160 LB) IS SEATED WITHOUT A CUSHION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396973April 20, 2011
VISIBILITY, EXTERIOR LIGHTING
HEADLIGHTS BLOWING ALL THE TIME. ALSO THE WINDSHIELD WIPERS HAVE LOST THERE PARK POSITION AND WHEN THEY ARE TURNED OFF THEY STOP IN FRONT OF THE DRIVERS LINE OF SIGHT AND MAKES IT VERY DIFFICULT TO SEE WHAT IS GOING ON AROUND YOU WHILE DRIVING. I HAVE TALKED TO SEVERAL PEOPLE THAT HAVE THE SAME MAKE AND MODEL AND YEAR AS MINE AND THEY ARE HAVING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396744April 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
IN OCTOBER OF 2010, I WAS DRIVING MY 9 MONTH OLD 2011 KIA SORENTO. I WAS STOPPED AT A TRAFFIC LIGHT AND HEARD A VERY LOUD BOOM SOUND. I PUT THE CAR IN PARK. I TRIED TO SHIFT THE GEAR INTO DRIVE AND IT MADE A VERY LOUD GRINDING NOISE AND THE CAR WOULD NOT MOVE. I HAD THE CAR TOWED INTO KIA AND THE TRANSMISSION HAD COMPLETELY GONE INCLUDING THE DRIVE SHAFT. THEY HAD TO TOTALLY REPLACE THE TRANSMISSION AND DRIVE SHAFT. TODAY IS APRIL 19, 2011 AND FOR THE PAST COUPLE WEEKS MY CAR HAS BEEN HESITATING LIKE I AM RUNNING OUT OF GAS, AT SOME POINTS THE CAR ACTUALLY JERKS. I AM TAKING THE CAR IN TO BE SERVICED TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396608April 18, 2011
FUEL SYSTEM, GASOLINE
APPROXIMATELY 6 MONTHS AGO, I NOTICED THAT I CANNOT FILL UP MY FUEL TANK IN MY 2003 KIA SORENTO WITHOUT THE FUEL BACKING UP AND KICKING BACK OUT THE TANK. I HAVE TO FILL THE TANK VERY SLOWLY AND IT TAKES A LONG TIME. IT JUST STARTED TO OCCUR ONE DAY AND HAPPENS EVERY TIME I REFILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396555April 17, 2011
ELECTRONIC STABILITY CONTROL (ESC)
2007 KIA SORENTO...ESC LIGHT COMES ON, THEREBY DISABLING THE CRUISE CONTROL FUNCTION. CONSEQUENTLY, THE VEHICLE GOES INTO "LIMP" MODE, MEANING YOU DEPRESS THE ACCELERATOR AND YOU HAVE NO POWER. THIS HAS BEEN HAPPENING REPEATEDLY OVER THE LAST YEAR. IT HAS OCCUR AT LOW SPEEDS AND HIGHWAY SPEEDS. RECENTLY, IT OCCURRED WHILE MAKING A LEFT TURN, EXPOSING THE VEHICLE INTO ONCOMING TRAFFIC. LUCKILY, THE OTHER VEHICLES WERE ABLE TO SLOW DOWN AND STOP. EVERY TIME IT HAPPENS, WE HAVE TO STOP THE VEHICLE, PUT IN PARK AND TURN IT OFF. EVEN THEN, IT WILL HAPPEN MULTIPLE TIMES DURING THE SAME TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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