Kia Sorento Service Bulletins
175 manufacturer communications on file.
- July 28, 2023•Document ID: 10240319Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- TSB_ENG247
- Date Added:
- August 3, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters. Note that a âÂÂWeb Basedâ KDS IUMPR Data Collection procedure is outlined.
Associated Products (8)Associated Documents - July 13, 2023•Document ID: 10239754Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB_ELE229_R4
- Date Added:
- August 2, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and Sorento Hybrid (MQ4 HEV) vehicles equipped with a Display Audio 2.0 Value head unit, which may exhibit a wireless CarPlay connectivity issue with Apple phones running iOS14 software version.
Associated Products (2)Associated Documents - July 13, 2023•Document ID: 10239714Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB_R4
- Date Added:
- August 2, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
Associated Products (2)Associated Documents - July 6, 2023•Document ID: 10239108Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2310_TSB
- Date Added:
- August 2, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.
Associated Products (13)Associated Documents - May 22, 2023•Document ID: 10236650Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB_R3
- Date Added:
- May 30, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
Associated Products (2)Associated Documents - May 5, 2023•Document ID: 10236078Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
- Mfr Comm. #:
- CS2304_TSB_R2
- Date Added:
- May 30, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
Associated Products (2)Associated Documents - April 19, 2023•Document ID: 10235105Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ENG239_R1
- Date Added:
- April 28, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC23) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters.
Associated Products (11)Associated Documents - April 7, 2023•Document ID: 10235104Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PS677_R2
- Date Added:
- April 28, 2023
- Manufacturer:
- KIA
SummaryPIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
Associated Products (13)Associated Documents - March 30, 2023•Document ID: 10233638Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB_R1
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
Associated Products (2)Associated Documents - March 29, 2023•Document ID: 10233316Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- PS742
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryPITSTOP: PRECAUTIONS FOR WET 8-SPEED DCT: This Pitstop provides information related to the replacement of an 8-Speed Wet Dual Clutch Transmission (WDCT) assembly on some 2021-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles, where the High Flow Electric Oil Pump (HF EOP) protective connector cover may NOT be installed on the new/remanufactured WDCT assembly during production or remanufacturing. The HF EOP connector may become contaminated during shipping and/or may become contaminated with oil and/or coolant during installation.
Associated Products (6)Associated Documents - March 28, 2023•Document ID: 10233310Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304C_OWNR
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryCUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
Associated Products (2)Associated Documents - March 21, 2023•Document ID: 10233314Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 20132015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2023MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
Associated Products (3)Associated Documents - March 8, 2023•Document ID: 10233315Service Bulletin/Repair InstructionsPOWER TRAIN:CLUTCH ASSEMBLY
- Mfr Comm. #:
- TSB_TRA101_CLSD
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTSB_TRA101_CLSD: TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - SA502 superseded by SA526, TSB CLOSED.
Associated Products (5)Associated Documents - March 8, 2023•Document ID: 10232939Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA107
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA526) - This bulletin supersedes SA502. This bulletin provides information to update the software logic of the A/T system on certain 2022-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles equipped with Theta 2.5L T-GDI engine and 8-Speed DCT. The affected vehicles may exhibit an abnormal shifting condition while driving, due to the amount of clutch oil flow consumption immediately after starting. In some cases, the cluster may display a transmission error message and/or MIL ON with DTC P086800 stored.
Associated Products (4)Associated Documents - January 30, 2023•Document ID: 10230885Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE272_R1
- Date Added:
- February 2, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the Advanced Driver Assistance System (ADAS) default alert volume to be changed. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.
Associated Products (6)Associated Documents - January 4, 2023•Document ID: 10230494Service Bulletin/Repair InstructionsELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE; PARKING BRAKE
- Mfr Comm. #:
- SC252_TSB_R1
- Date Added:
- February 2, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HECU INSPECTION /REPLACEMENT (SC252A/B/C) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on certain K5 (DL3a) and Telluride (ON) and Sorento (MQ4a) vehicles produced on the dates shown in Table below. The HECU in the subject vehicles may have been produced with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the Electronic Parking Brake (EPB) light, Anti-Lock Brake System (ABS) light, Electronic Stability Control (ESC) light, Auto-Hold light and/or Forward Collision-Avoidance Assist (FCA) light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC and Auto-Hold functions may be disabled
Associated Products (4)Associated Documents - December 16, 2022•Document ID: 10227840Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE; SERVICE BRAKES, HYDRAULIC; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); PARKING BRAKE
- Mfr Comm. #:
- SC252_TSB
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HECU INSPECTION /REPLACEMENT (SC252A/B/C) - This bulletin provides information to inspect and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on certain K5 (DL3a) and Telluride (ON) and Sorento (MQ4a) vehicles produced on the dates shown in Table below. The HECU in the subject vehicles may have been produced with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the Electronic Parking Brake (EPB) light, Anti-Lock Brake System (ABS) light, Electronic Stability Control (ESC) light, Auto-Hold light and/or Forward Collision-Avoidance Assist (FCA) light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC and Auto-Hold functions may be disabled
Associated Products (4)Associated Documents - December 13, 2022•Document ID: 10227845Service Bulletin/Repair InstructionsELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); PARKING BRAKE; FORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SC252_OWNR_MQ4
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia America, Inc. is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the Hydraulic Electronic Control Unit ("HECU") in certain 2022 MY Sorento vehicles.
Associated Products (1)Associated Documents - December 8, 2022•Document ID: 10227843Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC; PARKING BRAKE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC252_QA
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign (SC252).
Associated Products (4)Associated Documents - December 8, 2022•Document ID: 10227842Service Bulletin/Repair InstructionsPARKING BRAKE; ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- SC252_DPSM
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia America, Inc. is conducting a Voluntary Service Campaign on the following vehicles: Certain 2022 MY Sorento vehicles manufactured from December 8, 2021 through May 23, 2022. Certain 2022 MY Telluride vehicles manufactured from November 29, 2021 through September 1, 2022. Certain 2022-2023 MY K5 vehicles manufactured from December 7, 2021 through September 12, 2022. The Hydraulic Electronic Control Unit (HECU) controls the vehicle's Electronic Parking Brake (EPB), Electronic Stability Control System (ESC), and Auto-Hold features, among other related functions. The HECU in these vehicles may have been produced by the supplier with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the vehicle's EPB light, ABS light, ESC light, Auto-Hold light, and/or Forward Collision Avoidance Assist light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC, and Auto Hold functions may be disabled.
Associated Products (4)Associated Documents