Kia Sedona Complaints

2,536 consumer complaints on file.

#11532888July 17, 2023
ENGINE
While driving my 2015 Kia Sedona LX under normal operating conditions, The vehicle started to drive abnormal with a slight fluctuation of RPMs without any warning lights or other symptoms. I was close to my house and turned off vehicle for 2 hours after getting home. The vehicle was turned on and began making a banging noise from the engine. The vehicle was driven a few miles to a local mechanic who listened to the engine and told me the motor was going to need replaced and the mechanic did not recommend driving this vehicle due to a risk of fire. The mechanic stated that many Kia engines have been experiencing this catastrophic failure and I should have it towed to a Kia dealership to have it looked at. The vehicle was towed to a Kia dealership and after listening to the engine for a few seconds the Kia representative told me the engine would need to be replaced. I asked him why there was no warning lamps on the dashboard and he did not know why but stated it had experienced catastrophic engine failure. He told me the engine would need to be removed to properly assess the point of failure. He informed me that this specific engine/model is not under a recall and I would be responsible for repairs. He told me that these engines were discontinued and my only option would be to replace with a used engine. The representative quoted me the parts/labor would cost 13623. He stated the price was so high due to the used car market and high demand for these engines. This vehicle has had proper maintenance performed and is available for inspection. This vehicle could have put my children, family, other drivers, and myself at risk of severe injury or even death if this catastrophic engine failure happened on a highway at a high rate of speed without any warning. I have contacted Kia Customer affairs and the representative I spoke with confirmed that this vehicle is not under any extended warranty/recall and they would need to see a proper diagnosis from a Kia dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530922July 7, 2023
EXTERIOR LIGHTING
The component that is failing in the Kia is the headlighs. It has been inspected by Kia of Orange Park and is determined to need replacement of left and right headlight assemblies. It is available for further inspection but Kia wants more money than I can afford to fix it, so I will be finding another mechanic soon. While traveling home with five others after dark the headlights just went out on a very dark highway. Before we could safely pull over they came back on. We proceeded to continue home and the lights randomly went completely out and back on again for the entire journey. I have not driven the Kia at night since. With the grace of God there was no accident so the police and insurance agency were not involved; only the Kia dealer thus far has inspected the kia. There is an attached report. There were no warning lights, lamps or messages, or symptoms prior to this headlight failure. This happened on Mother's Day 2023. I have no assessment of the cause, with the exception of a full diagnostic of the vehicle which I have paid Kia of Orange Park for, in full. A report is attached or available from the dealership. I am adamant that this issue is a serious, life threatening issue that left six people in terrorized silence for a shaky forty five minute ride home. I am grateful that none of the passengers or anybody in any other vehicle were hurt or injured and I will not stop until a full national recall is made on this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530206July 3, 2023
SUSPENSION
Right lower control arm broke while I was driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529921July 1, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Had anti-theft software installed. Campaign cs2308a by dealership. After install, console buttons for power sliding rear doors don't work. Dealership had vehicle for 5 days and couldn't find fix. Recall campaign is a joke. Causes more problems than fixing issue of thief.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528678June 24, 2023
UNKNOWN OR OTHER
Paint peeling off the vehicle from areas under the rear and side windows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528614June 23, 2023
ELECTRICAL SYSTEM, ENGINE, STRUCTURE:BODY
Our Kia Sedona had the cooling fan harness negative Cable melt and caused making our engine overheat. When we took our vehicle to get serviced they told us that the cooling fan harness melted and then it's a common problem with kias. They fixed the pigtail cooling fan harness but are cooling fan does not turn on anymore and they said that it is now an electrical issue and this was from a Kia dealership in Dodge City Kansas. They recently did a recall on sliding doors because they weren't shutting all the way and it worked for exactly one day after the recall and now it's back to not shutting and making a really loud noise when it attempts to shut. When this happens we can't lock our doors because the doors won't lock when doors open and we have to constantly shut off our interior lights so that they don't stay on because the doors don't shut. We've notified the Kia dealership that have done our recall on it and told them that it didn't fix it but they refuse to make it right. We only have 106,000 MI I've got a new cooling fan resistor and put it in and a new pigtail harness and put it in but the cooling fan is still not turning on the low speed and the air conditioner doesn't work either. Our engine constantly smells very hot but it doesn't indicate that it's overheating. We haven't had this vehicle for very long and because of all the problems we've had with it are considering on getting another vehicle and we're considering a carnival but are afraid to because of the way Kia handles their issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528185June 21, 2023
AIR BAGS
Hello NHTSA representative, The dealership Lupient KIA in Glendale, WI closed the recall campaign SC175 and the action required was not performed. The KIA customer care closed the case 15510583 without explanation and when contacted opening a different one 15502908 mentioned that the car is out of warranty and they do not care any more. I am looking for your support to get KIA reviewed this anomaly in this dealership and obviously leave a precedent ahead of repairing the vehicle as the diagnosis of the failure cost 295usd plus the repair. According to the safety recall campaign under number SC175 (REV 1 03/20/2019) for KIA SEdona, that can be consulted in https://static.nhtsa.gov/odi/rcl/2019/RCRIT-19V109-3930.pdf, the clip should have been cut during the recall but the clip is still present and there is an error and a broken harness in my vehicle. See picture as evidence that the clip was not removed according to the instructions at the KIA dealership. The safety recall states on step 3 to "Carefully detach the ODS connector retaining clip (B) closest to the ODS connector." and on step 4 to "Carefully cut the retaining clip between the wiring harness and the clip head (C) using side-cutter pliers and discard the clip head. Allow the wiring harness to move freely. Do not replace the retaining clip or secure the harness." as you can see in the attached picture the clip is uncut. In case during the previous safety recall the seat was changed, the statement for the clip is equivalent that it should not be present per the same safety recall. Regards,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527550June 17, 2023
ENGINE
My 2017 Kia Sedona LX engine is faulty, and the head gasket has blown. My car has less than 100,000 miles (95,560). I have gone online and learned that many Kia Sedona owners have reported faulty engine complaints regarding Kia Sedona. I’m asking that an investigation be conducted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527560June 17, 2023
EXTERIOR LIGHTING
While driving at night the HEADLIGHTS TURN OFF without cause or warning spotaneiusly. This is a great safety risk to all, lights turning off while driving on a dark road puts me and those around me in danger. This issue has not been confirmed but i did notice on the web that this is not an isolated incident others have experienced lights turning off at night as well. Vehicle is still in my possession.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527363June 16, 2023
ELECTRICAL SYSTEM
Both automatic passenger sliding doors do not shut completely after last recall was completed to fix them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526801June 13, 2023
ENGINE
The engine failed. It burned through all of the oil, didn't give any warnings or light and just died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526455June 11, 2023
ENGINE
While driving engine started making a rattling noise and then died. Checked and there was no oil. No warning lights came on at all. No oil light, no check engine light; nothing. Van only has 96,000 miles. Service is performed regularly on van. Was 2 hours away from home and had to have vehicle towed. After researching I found that the 3.3 liter engines on some Kias are failing due to oil starvation caused by the oil light sensor not coming on. Kia has addressed this issue in some of their other vehicles but have yet to add the Sedonas to the engine recall. Now I’m stuck with a vehicle that more than likely needs a new engine and a company that will not take responsibility for their failure to include the Sedonas in the engine recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525832June 7, 2023
AIR BAGS, ELECTRICAL SYSTEM, SEATS
I have the air bag indicator light and the diagnostic codes consistent with NHTSA Campaign Number 19V109, Kia Recall Number SC175. The recall mentions the wiring harness being damaged and my harness is damaged, with two wires severed. However, because my vehicle was manufactured 2 months after the recall cutoff date, Kia believes this recall does not pertain to my vehicle. I believe otherwise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525663June 6, 2023
ENGINE
The engine oil leaking for any anywhere, first look like transmission fluid leaking, but clear it didn't find any leaking, and check engine oil tank didn't find any leaking, find from recall have same problem but not my Vin number, and in my car didn't show warning light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524771June 1, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Kia Sedona. The contact stated that while driving approximately 35 MPH, the passenger’s side sliding door failed to lock and opened. The door ajar warning light was illuminated. The contact had to manually close the door. The vehicle was taken to the local dealer where an unknown diagnosis was provided. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523524May 23, 2023
ENGINE
Was driving down the highway on a road trip and the Sedona developed an engine rattle. Pulled over into the nearest gas station to inspect. I checked the oil and the oil was 3 quarts low -- even though my vehicle received regular oil changes/maintenance! I filled up but the damage was too far gone; motor had a clanking noise and would not stay started. Had vehicle towed to my dealership where it still is awaiting a motor swap. Dealership confirmed engine damage and recommended the full swap. It's been 3 weeks. Kia has no open recall for this even though a growing number of Sedona owners are experienced the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523295May 22, 2023
EXTERIOR LIGHTING
The contact owns a 2010 Kia Sedona. The contact stated while driving approximately 75 MPH with the cruise control engaged, the contact observed that the cruise control independently ceased functioning. The contact stated that the "ESC" light was illuminated. The contact stated that he was able to continue driving but had to manually accelerate due to the failure. The contact stated that the cruise control switch was illuminated, but the cruise function would not engage. The contact stated that when he had pulled into a rest stop, he became aware that the rear brake lights were still illuminated even though he had turned the vehicle off and shifted to park(P). The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake stop, and brake stop lamp switch needed to be replaced. The contact stated that he related the failure to a previously repaired recall of NHTSA Campaign Number: 13V114000 (Exterior Lighting). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 115,000. The contact stated that brake switch was replaced by the dealer at no charge the first time. The second replacement was at the owner's expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523023May 20, 2023
AIR BAGS
* The red airbag dash light comes on only when there is a passenger in the front passenger seat. The "OFF" light by the passenger air bag sign goes off like it should, symbolizing the airbag is turned in. However, the light on the dash coming on has me worried it is defective. *If the passenger airbag does not deploy if needed, that could risk serious injury or death. *This van was sold to us two day ago by a Kia dealership who said it passed all safety inspections. However, since the light only comes on when there is a front passenger, I'm sure it was overlooked. *I am in contact with the dealership we purchased it from. I have not heard back yet. *The warning light came on the first time I had a passenger in the vehicle after purchasing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522468May 17, 2023
UNKNOWN OR OTHER
Backdoor paint around the rear glass is peeling off. It seems may be an indication of a bigger issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522286May 16, 2023
UNKNOWN OR OTHER
I was shutting the door and my hand was still in the door way. Sensor failed and closed my hand into the door and latched. I had to press the open door button to get it to release my finer. I had to go to ER and orthopedic doctor, resulting in a break in two parts of my finger. If it would have been one of my small children instead of me, it would have been much worse. The only issue we have had was a failed motor in the door but it was fixed and inspected months ago by the Kia dealer.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Kia Sedona