Kia Sedona Complaints

2,536 consumer complaints on file.

#11562085December 27, 2023
ENGINE
While my husband was driving the engine failed. The oil pan was filled with metal. The fuel injectors were not pumping oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561531December 22, 2023
ENGINE
Engine light came on solid and dealer says it needs to be replaced for $11,000. Not under warranty and no recalls, but KIA has replaced at no charge in other situations for cars older and with higher mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560833December 19, 2023
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Valve cover is cracked, loosing coolant and oil, ruining alternator, smoking, smells like it’s burning. Runs rough, dash lights up. Dies while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560835December 19, 2023
ENGINE AND ENGINE COOLING
Coolant all over everything! Mechanics will not touch it. Constantly adding coolant. Can’t drive far. Without overheating. Cracked heater core less then 90,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560860December 19, 2023
EXTERIOR LIGHTING
The contact owns a 2016 Kia Sedona. The contact stated that while a State Inspection was being performed on the vehicle, it was discovered that water and condensation were present inside the driver's and passenger’s side rear brake light housing. The contact stated that the vehicle failed the safety inspection due to the failure. The water and condensation were removed from the housing and the light bulbs were replaced but the failure reoccurred during the next rainstorm. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560293December 15, 2023
ENGINE
The contact owns a 2016 Kia Sedona. The contact became aware that the radiator was overheating while driving. There was no warning light illuminated. The contact replaced the thermostat, the radiator cap, and flushed the coolant and radiator system. While driving at an undisclosed speed, the contact noticed that the temperature gauge was indicating that the vehicle had started overheating. Due to the failure, the vehicle was towed to the dealer. Upon inspection of the vehicle, the mechanic discovered that the head bolts on the cylinder heads had been stretched, causing coolant to leak into the engine cylinders. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558424December 4, 2023
AIR BAGS
Driver's airbag deployed prematurely. What should I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557807December 1, 2023
ENGINE
Engine failed at 93k miles. Engine burnt off all oil, even though it had engine oil changed 1,000 miles ago. Sensors did not activate to display error engine codes on the dash. Verified by independent mechanic. Kia Dealership said it was owners failure for not keeping oil in engine. Refused to replace engine. Powertrain is not under warranty as second owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557550November 29, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
the slide door of my van (kia Sedona 2017 has been having issues when it is closing it does not close priority , the brakes as well has a strange movement when i release the brake . and it is making the car shake when i drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556841November 26, 2023
STRUCTURE:BODY
The driver side sliding door will not open all the way and gets stuck even when the power door is not engaged. The passenger side sliding door often gets stuck and will not release when the power door button is pushed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556486November 22, 2023
ENGINE
While driving on the highway, the engine stopped working; smoke, metal fragments and oil came out of the front of the car leading to zero visibility. We were extremely lucky that we were able to quickly navigate out of traffic, stop the car on the side of the highway and get all kids out safely. The police and fire department came immediately to help. We had the vehicle towed and examined. The car had an internal engine break down. The connecting rod and the engine block were torn off and the oil pan was heavily damaged. It is deformed to the outside. The vehicle needs a new engine.
Crash:
No
Fire:
Yes
Injuries:
4
Deaths:
0
#11556038November 20, 2023
UNKNOWN OR OTHER
Vehicle was parked in garage and caught on fire. Garage, vehicle, and all contents were a complete loss. Total loss of garage and property excluding the vehicle is around $75,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11555387November 16, 2023
ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
No warning lights ever came on. We took the vehicle to the KIA dealer because the fan stayed on when we shut off the engine and the heat stopped working. The KIA dealer said the vehicle needs a new engine due to head gasket leakage. This vehicle clearly has a major engine defect that could cause the vehicle to breakdown at any time with a failed engine. How does an engine fail without the engine light ever coming on? The vehicle has been properly maintained with timely oil changes and fluid checks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553613November 4, 2023
SERVICE BRAKES
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A:Brake shift lock. Yes, available for inspection upon request. Q: How was your safety or the safety of others put at risk? A: Rolled backwards in driveway, injured foot and brake trying to stop vehicle from passenger side; vehicle rolled into neighbor's driveway before rolling forward to complete halt in the middle of the street. Incident on video occurred Sun 11/4 @ 9:51pm CDT. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: No. Not as of yet on Sun 11/4 @ ~11pm CDT. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No. Not as of yet on Sun 11/4 @ ~11pm CDT. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11553333November 3, 2023
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I was unaware of these recalls but have had issues with the air bag sensor in the passenger seat, the automatic doors and with the turn signals switching the way they respond.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552507October 29, 2023
ELECTRICAL SYSTEM, ENGINE
Unknown. I've replaced the alternator and battery. The alternator many times and still having lights come on. Mostly the "brake and battery " lights. It's sitting till further notice. Not drive able.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550771October 19, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES
The contact owns a 2006 Kia Sedona LX. The contact received notification of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) and stated that while powered off, he observed smoke emanating from the engine compartment. The contact stated that when the hood was opened, fire erupted from the engine compartment. The contact extinguished the fire. No police report or fire report was made available. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11550504October 17, 2023
ENGINE
Engine failed without warning on a trip to urgent care with our daughter. Was running normally, then started losing some acceleration and knocking loudly. Further inspection showed almost no oil in car, with no evidence of a leak. Car is parked in same spot on driveway daily and there isn’t even a drop of leaked oil. Both the loss of power on the freeway and failure with no warning during an emergency left us and others at risk. Our son, a certified mechanic, has confirmed a thrown rod bearing. It failed October 6, Kia can’t even look at it until the 26th. I’m currently incurring the cost of a rental vehicle in addition to the cost of replacing the engine. No warning lights were illuminated before the failure, and none are illuminated after the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550031October 15, 2023
ELECTRICAL SYSTEM
TWO ISSUES: 1. Latch on rear hatch back 2. Buttons on ceiling for side doors became inoperative Problems started after my first recall, but these were sporadic, so it was easy to dismiss it because the dealer was cooperative and professional. But now, I noticed there are no recalls other than complaints about the same issues. I suspect that there is a "switch" or command in the program that reverses, but I don't have a clue, other than it is irritating that I have to wait for some upgrade but it does not seem to be listed in order to resolve these issues that are not my fault, but have something to do with the original side door issue, and then a software security upgrade that I am supposed to wait and get before these are fixed. Who contacts us, in writing about these issues?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548542October 5, 2023
ENGINE
We were driving with FIVE kids and my 2016 Sedona lost power while driving & wouldn't accelerate over 30mph. Drove home couldn't go over 30 mph even with the pedal to the floor. Got home, checked oil and it was bone dry. Check engine light NEVER came on and the oil light NEVER came on. The check engine light only came on AFTER it lost power and went into limp mode. Oil was not leaking as I park on a concrete driveway and would have seen any leaks immediately. $2,000 later at the mechanic (they replaced value covers and sensors) and the check engine light still wouldn't go off and the car continued to lose power after driving for about 20-30 minutes. I can turn the car off, wait a few minutes, turn it back on and it runs FINE for a while (20 mins. max). Also, the car runs absolutely fine until it loses power. No noises, no knocking, nothing to indicate there is an engine issue. The mechanic who couldn't fix it recommended; I take it to the dealer for a complete diagnostic workup. After a week at the Kia dealer with little to no feedback / info as to what was going on, I was finally given an estimate for $7,800 worth of repairs and told that still may not fix the issue as there could be internal engine failure because it ran out of oil. After a cursory google search, this appears to be a common problem with the Kia 3.3 GDI engines like mine. There were recalls and Kia extended the engine warranties on various other models with the same engines due to the exact same issue, but they have not extended the same benefits to Kia Sedona owners. There was even a class action lawsuit regarding this issue but again, not with the Sedona. My concern is this is a MAJOR safety issue. FIVE kids in the car on a normally busy highway (it was early so there weren't many people on the road). Had it been as busy as it normally is, we would have been rear-ended which could lead to MUCH worse on a busy highway. Please investigate this before someone is seriously hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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