Kia Sedona Complaints

2,536 consumer complaints on file.

#11773343October 23, 2026
ENGINE
Oil consumption is an abnormal rate. Oil needs to be refilled almost every week, and the leak has caused deterioration of spark plugs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771551October 16, 2026
ENGINE, POWER TRAIN
I was driving, my car just stopped, couldn’t start, started smoking and started on fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11771065October 14, 2026
ENGINE
This vehicle has been consuming oil at a fast rate. We have had them do oil consumption tests multiple times and each time they tell us it’s considered normal. They have also told us that an oil warning light would come on if it’s too low, but that has never happened. We have had zero warning lights and have had to constantly monitor the oil level and top it off. We have it serviced regularly by the same place. Now, the oil is burning at a faster rate, after driving 700-800 miles round trip, with full oil, it was on the lowest line on the dipstick and we noticed black marks on the garage floor near the exhaust and have heard sounds. Still no warning lights on. We topped the oil off again and have taken it back to the dealership to assess the problem. I have read online that different Kia models have been recalled for this exact same issue. I have been worried that we would end up with major engine problems because of what’s happening and now that could be the case, or worse, having a fire or something when my kids are in the car. This seems to be an issue for multiple Kia vehicles and I’m not sure why the 2019 Sedona hasn’t been included but that is why I’m making this report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771182October 14, 2026
ENGINE
This vehicle is burning oil at an alarming rate. Between oil changes it has lost 4 quarts before. I constantly have to check and add oil and have experienced stuck pistons and rough idle due to the oil not being at a safe level. Kia service advisors have admitted there have been reports of this happening with this engine, but no recall or inspection has been initiated to my knowledge. They did just issue an optional emission campaign that I completed, but it is unrelated to the oil burn issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769783October 8, 2026
ENGINE
In January 2026, I brought my vehicle to a Kia dealership specifically complaining that it was "burning oil." The dealership documented this exact complaint on the invoice, but only repaired external leaks. They failed to perform an oil consumption test, failed to diagnose the internal burning issue, and failed to warn me of any ongoing risk. Approximately four months later, while 400 miles from home en route to vacation and with no warning lights appearing, the engine suffered catastrophic oil starvation and seized. Forced to pay out of pocket for towing, emergency logistics, and an immediate replacement vehicle to continue the trip. An out-of-pocket engine teardown confirmed the internal failure, and my extended warranty denied coverage due to the low oil condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768509October 2, 2026
POWER TRAIN
The gear shifter is very difficult to move from Park to Reverse to Neutral to Drive. It's very difficult to press in the lever to move in between the gears. I almost had to have to car towed because I was unable to put the car into Park into Reverse and then into Drive. There is something wrong with the gear shifter in the automatic transmission van. I took the car to my independent mechanic and he agreed that the car is very difficult to move through the gears. He suggested I call KIA to see if it was under a recall. I did call KIA and there in no recall for this issue. My mechanic tells me it will cost around $1300 to fix this issue. I feel the car isn't safe because I cannot get it easily into PARK, REVERSE, DRIVE of NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768029September 30, 2026
UNKNOWN OR OTHER
Vehicle was stolen by hotwiring without alarm or security system triggered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767032September 25, 2026
ENGINE
In XXX, my 2004 Kia Sedona caught fire shortly after I arrived at work in [XXX]. My [XXX] daughter was with me because she was sick. After parking, I removed her from the back seat and went inside the salon. Minutes later, I returned and saw smoke coming from the engine. Within seconds, the front of the vehicle caught fire. The vehicle was parked near a building, and the fire and smoke spread toward the building. The fire department responded and made a report. The vehicle was completely disabled and later sold to a salvage yard because I could not drive or transport it. My insurance did not cover the fire because I did not have fire coverage. I am especially concerned because my daughter had been inside the vehicle moments before the fire. Fortunately, I removed her before the fire started. I later contacted Kia America, which opened Case No. XXX and requested the vehicle's location for investigation. Kia also requested preservation of the vehicle, but it had already been destroyed by the fire and sold to salvage. I am requesting that NHTSA review this incident for possible safety defects, recalls, investigations, or similar fire complaints involving the 2004 Kia Sedona or its components. I can provide the fire report, Kia correspondence, and other supporting records. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11766747September 24, 2026
ENGINE
While driving my van I had stopped to put car in reverse to park and as I was putting van back into drive to finish parking the engine quit, I was unable to restart the vehicle, just a click sound. All the lights doors everything electric worked, still purchased a new battery in case that was the issue. There were no service engine lights, oil lights or any other warning signal on the dash. My brother assisted me and checked my oil which was depleted and gummy on the tip. I reached out to a mechanic to see about an engine replacement and after telling him the issue stated I should check with Kia because there has been some issues noted with that particular engine, I have reached out to my local Kia dealership Dutch Miller in barboursville WV, however there is no answer and I’ve left two voicemails and still have heard nothing back from them. From my research for engines it stated there was issue with the oil leaking into the coolant without any indications or lights warning due to head bolts loosening over time which was a manufactured part issue, I saw also there was a campaign concerning this and wanted to include my problems with your agency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766468September 23, 2026
ENGINE
In 2025 I had my camshaft replaced by Fox Valley VW of [XXX]. They completed work on my camshaft with a misfire notification of cylinders 2, 4 and 6. Most recently, our sedona had a head gasket blow resulting in it needing a full replacement of the long block assembly. This was determined by the Kia Service Center of McGraf Kia on [XXX]. My vehicle has the 3.3L Lambda engine in which Kia extended the warranty on the head bolts and head gaskets. (Kia Campaign WTY035 and [XXX]). During our ownership, my husband and I kept up with all regular maintenance; oil changes with the proper oil, measuring our fluid levels, changing brakes etc. Our coolant never needed to be topped off until our engine stalled and died on a regular drive home. Our engines internal temperature never increased beyond reasonable/expected levels even in the heat of the summer. Our check engine light came on twice during our ownership, during the initial cam shaft repair and now, the blown gasket. My husband was driving the car home from work, as normal, on Wednesday XXX. He came to a full stop, accelerated and heard a pop and the vehicle couldn’t accelerate to full speed. He was able to safely make it home, where it promptly died in our drive when he shifted to “Park”. The camshaft repair is important context because it was a warranty job, so it had to be approved by an insurance agent. The agent deemed our vehicle and engine well maintained and approved the warranty coverage. Our vehicle is now sitting at Kia in [XXX] with a $7600 repair that we, the owners, feel was no fault of our own. Please consider the current extended warranties WTY035 and WTY039 as evidence of the history of this issue and I have attached the past and current invoice and quote, including the detailed notes from the mechanics. Thank you for your consideration at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765891September 21, 2026
STRUCTURE:BODY
White paint is peeling off and flaking away, far more than I would expect from normal wear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762840September 8, 2026
STRUCTURE:BODY
Dear NHTSA Customer Service Representative, I am writing to file a safety complaint regarding the sliding side doors of a 2019 Kia Sedona operated by our church. Currently, neither side door closes properly, creating a serious safety concern while the vehicle is being driven. Because this vehicle is used for church-related transportation, the safety and proper operation of its doors are especially important. I contacted both an authorized Kia dealership and Kia Customer Care regarding this issue. However, I was informed that the applicable recall covers only vehicles manufactured through the 2018 model year and that my 2019 model is therefore excluded. The problem initially developed in one of the sliding doors approximately three years ago. At that time, I took the vehicle to an authorized Kia dealership, but I was not informed of any recall involving this type of door malfunction. The dealership performed only a routine repair or adjustment. Afterward, we used the vehicle cautiously and avoided using the affected door whenever possible. The same problem has now affected both sliding doors. Although our vehicle is one model year newer, it appears to have the same type of sliding-door system, and the malfunction is identical to the problem addressed by the recall. Therefore, I believe this vehicle may have the same safety-related defect. I respectfully request that NHTSA investigate this matter and consider whether the existing recall should be expanded to include affected 2019 Kia Sedona vehicles. Thank you for your attention to this serious safety concern. I would appreciate your review and guidance regarding the appropriate next steps. Sincerely,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762875September 8, 2026
ENGINE
Total engine failure at 120k miles, no warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762919September 8, 2026
UNKNOWN OR OTHER, STRUCTURE:BODY, ELECTRICAL SYSTEM
Both Sliding door on left and right side wouldn’t close and stayed open for a short period of time. Now the door can’t be opened because it doesn’t latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762031September 3, 2026
AIR BAGS, SEATS
I purchased the minivan as a used car last year and I noticed that the airbag light turned on when a passenger would sit on the front passenger seat. I tried to get a diagnosis ever since but many shops that I brought my minivan to didn’t work with airbags. So I eventually brought my minivan to a Kia dealership, Luther Bloomington Kia in Bloomington, Minnesota, and got 2 diagnostics: the first one was on 7/9/26, and the second one was on 8/26/26. Both diagnostics found and confirmed that there is an issue with the occupant seat detector or ocs mat defect, code B149000 dtc (occupant classification system). This matches the Kia recall SC175. This issue is a serious safety concern because the airbag system might not work as it should in the event of a crash. The problem is that the dealership would not repair the issue after diagnosing it without me having to pay for the repairs at my own expense, which by the way I was charged by the dealership for the initial diagnosis. The reason they gave me for that decision is that the issue was already allegedly fixed before I took ownership of the vehicle. They advised me to contact Kia America or Kia Customer Care and ask them to consider authorizing the repair. When I contacted Kia Customer Care, they said that they would not authorize the repairs because my vehicle is out of warranty and that the cost of repairs would be on myself. I asked to speak with a supervisor and they said that there was another way to request a consideration. I later learned that the consideration is called something goodwill. After Kia’s review, I was recently informed that they denied me assistance through goodwill. I requested a denial letter from both the dealership and Kia Customer Care. I have not heard from the dealership at this moment and Kia Customer Care answered my request with an email that said that I would need to get the letter through the dealer, that they don’t give out denial letters. So I decided to escalate this issue to NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760312August 28, 2026
ENGINE
In XXX, my 2014 Kia Sedona suffered a catastrophic internal engine failure matching the known 3.3L Lambda V6 factory defect. The engine block threads stripped out, destroying the head gasket and causing extreme, immediate loss of radiator fluid and over-pressurization of the coolant expansion tank. A professional mechanic provided an engine replacement estimate of $16,000, which exceeded the vehicle value. To mitigate damages, the vehicle was salvaged at [XXX] on XXX. On XX, Kia America Customer Care (Case #XXX) formally issued a written denial of warranty coverage, claiming my VIN is excluded from Campaign [XXX] despite the vehicle experiencing the exact failure parameters covered under the factory extended engine warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759647August 26, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Vehicle was stolen. Inspection has been completed by police & insurance. Vehicle is currently being repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758955August 23, 2026
ELECTRICAL SYSTEM
The transmission doesnt know what gear it it in. Code p0705
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758359August 20, 2026
ENGINE
The vehicle radiator exploded while driving on the freeway. Towed to mechanic radiator replaced and housing. Problem persosted. With a simple pressure test the coolant in the reservoir began to boil immediately meaning there's a cracked engine block.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11757573August 17, 2026
ENGINE, UNKNOWN OR OTHER
on 8/6/26 my wife was driving home when the Sedona Van began emitting white smoke and started making a whining noise. Little did we know the head bolts had pulled out of the engine causing the head gasket to blow and coolant to leak and total engine failure. Safety risk was engine could have seized in the middle of my wife driving home which could have caused a sudden crash. Vehicle was taken to dealership which confirmed total engine failure due to the well-documented engine failures of the 3.3L V6 Lamda - II engines. Dealership stated my VIN # was NOT included in the extended warranty that the NHTSA mandated KIA provide due to this well-documented problem. I was told the extended warranty covered vehicles through 2016 model years, my Sedona is a 2017. Therefore, there was NOTHING they could do. However, this is the SAME issue that has been documented over and over with this engine. But because mine is a 2017 I am being told it is not covered for the total engine replacement by KIA. I was told to call the KIA customer care line which I did. They confirmed my vehicle is NOT covered, but agreed it is the same engine issue that has been seen in the 2013-2016. I was told that I could file a Goodwill case that will be escalated to KIA corporate to see if there is anything they can do to help me. I am now waiting for them to get back to me. I was quoted $13,206 for the engine replacement and likely may need radiator replaced too so probably closer to $15,000 when all done. I am told this is purely mechanical failure and a manufacturer defect. I am waiting for KIA's response but want to file this complaint to see what help is available if they come back and deny covering my engine replacement. simply because it is a 2017. This vehicle has been great so far, has 157,000 well cared for miles until this issue erupted without warning. Dealership said have not seen this on a 2017 Sedona, but it happened, my van is currently dead and will there be more 2017's w/ this issu
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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