Jeep Liberty Complaints

8,882 consumer complaints on file.

#10893689August 6, 2016
FUEL/PROPULSION SYSTEM
I OWN A 2006 JEEP LIBERTY MADE FOR EXPORT. I LIVE IN MEXICO. I PURCHASED THIS CAR IN MEXICO. I HAVE READ ABOUT THE RECALL FOR THIS MODEL YEAR BECAUSE OF THE FUEL TANK PROBLEMS. I NEED THE NAME AND ADDRESS OF A JEEP DEALER IN GUADALAJARA, MEXICO WHERE THEY CAN PUT THE TRAILER HITCH ON AT NO COST FOR PARTS AND LABOR. MY E-MAIL IS: [XXX] I WOULD APPRECIATE ANY HELP YOU CAN GIVE ME. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893763August 6, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
FRONT PASSENGER SIDE WHEEL IS MAKING A VERY LOUD NOISE EVERYTIME I TURN THE WHEEL,BROUGHT IT TO 3 DIFFERENT MECHANIC COULD NOT FIGURE IT OUT, MY ENGINE LIGHT WAS ON BECAUSE OF THE FUEL TANK AS WELL AS AIR BAG SIGN.. CALLED THE CHRYSLER DEALER THEY GAVE ME A 2 MONTHS WAITING PERIOD. ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893036August 4, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT LOCKING RECEPTACLE WOULD NOT ATTACH AND LOCK TO THE SEAT BELT BUCKLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893000August 3, 2016
SEAT BELTS
DRIVER SEATBELT WILL NOT LATCH, VEHICLE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892430August 2, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL LIGHTS (AVS, ESP, VAS, SERVICE FOUR WHEEL DRIVE) REMAINED ILLUMINATED. ALL OF THE WHEEL SENSORS WERE REPLACED, THE SYSTEM WAS CLEANED, AND THE BRAKE PADS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE DEALER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892257August 1, 2016
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE OCCUPANT RESTRAINT MODULE (ORC) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 10/28/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892317August 1, 2016
ENGINE, POWER TRAIN, STEERING
ON TWO DIFFERENT OCCASIONS WHILE DRIVING ON THE HIGHWAY AT 60 MPH TO 70 MPH, THE ENGINE OF THE VEHICLE SHUT DOWN COMPLETELY, WITHOUT WARNING, WITH THE LOSS OF ALL STEERING OR CONTROL OVER THE VEHICLE. ON TWO OTHER OCCASIONS, THE ENGINE SHUT DOWN COMPLETELY, WITHOUT WARNING, WITH THE LOSS OF ANY STEERING OR CONTROL OVER THE VEHICLE, AFTER EXITING THE HIGHWAY AND ENTERING CITY TRAFFIC. THAT IS A TOTAL OF FOUR ENGINE SHUT DOWNS OR STALLS WHILE DRIVING THE VEHICLE. THE DEALER CAN FIND NOTHING WRONG WITH THE VEHICLE. WE JUST BOUGHT THE VEHICLE, AND THIS IS NERVE-WRECKING AND DANGEROUS TO SAY THE LEAST. THE ENGINE SHUTS DOWN AFTER DRIVING LONG DISTANCES, AND HAS HAPPENED FROM DRIVING DISTANCES OF APPROXIMATELY 90 MILES TO 160 MILES. IF YOU WAIT APPROXIMATELY ONE HOUR, THE VEHICLE WILL THEN START UP AGAIN AND RUN. BUT IT WILL STALL AGAIN WITH COMPLETE LOSS OF POWER. OTHERS ON THE INTERNET HAVE ALSO EXPERIENCE THIS PROBLEM WITH JEEP 3.7 AND 4.7 POWERTECH JEEP MOTORS. OUR JEEP IS A 3.7 MOTOR. THIS APPEARS TO BE THE SAME PROBLEM AS JEEP EXPERIENCED WITH JEEP COMMANDER AND JEEP GRAND CHEROKEE MODELS, WHICH WERE RECALLED. THIS SITUATION CAN OBVIOUSLY BE LIFE THREATENING. CHRYSLER JEEP SHOULD NOT BE ALLOWED TO PUT LIFE TREATING VEHICLES ON THE MARKET AND THESE JEEPS MUST BE RECALLED. WE ASK FOR YOUR HELP IN THIS MATTER BEFORE SOMEONE IS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891765July 30, 2016
FUEL/PROPULSION SYSTEM
IT WILL BURP GAS BACK OF THE FILLER NOZZLE. TRIED DIFFERENT GAS STATIONS. TRIED DIFFERENT TYPES OF PUMPS. ON AUTOMATIC FILL-UP IT WILL CUT OFF, THEN A BIG BURP OF GAS SPEWS OUT OF THE FILLER NOZZLE. HAPPENS MOSTLY IN THE COOL WEATHER, RANDOMLY IN HIGH TEMPS (80F+). DEALER INSPECTED SAID THEY COULD FIND NO PROBLEM... TOLD ME THE ONLY OPTION WOULD BE A FUEL TANK REPLACEMENT FOR AROUND 1500 DOLLARS. IT IS THE SAME SYMPTOM THE RECALL/WARRANTY EXTENSION FOR 2008 JEEP LIBERTY'S COVERED IN THE X46 LIFETIME WARRANTY EXTENSION; HOWEVER, THIS DOES NOT COVER ANY OTHER MODEL YEARS AND THIS IS HAPPENING IN OTHER MODEL YEARS. THANK YOU FOR YOUR TIME LOOKING INTO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891607July 29, 2016
ELECTRICAL SYSTEM, STEERING
VEHICLE WAS PARKED IN PARKING LOT AND WOULD NOT START WHEN TURNING KEY. NO SOUND OR MOVEMENT. MECHANIC NOTED BROKEN ROD IN STEERING COLUMN. JEEP WOULD NOT REPLACE INEXPENSIVE ROD AND ONLY SOLD ENTIRE $700 STEERING COLUMN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889395July 28, 2016
ELECTRICAL SYSTEM
MY REAR PASSENGER SIDE WINDOW WILL NOT CLOSE. I HAVE HAD ONGOING PROBLEMS WITH MY DRIVER SIDE WINDOW FOR YEARS. THE COMPANY CLAIMS THE WARRANTY IS EXPIRED. I HAVE SEEN THOUSANDS OF COMPLAINTS ONLINE ABOUT JEEP WINDOWS MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889084July 27, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL ILLUMINATED AND THE GAUGES BECAME INOPERATIVE. IN ADDITION, THE WINDSHIELD WIPERS, HEADLIGHTS, AND TURN SIGNALS ILLUMINATED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE WIRING CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888289July 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ORC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888324July 25, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE TECHNICIAN RE-FLASHED THE TIPM; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/19/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888473July 25, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE HEADLINER BECAME COMPLETELY WET DUE TO RAINY CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE REPAIRS WERE MADE TO THE SEALS. THE CONTACT STATED THAT A WHISTLING NOISE WAS HEARD FROM THE SKY SLIDER ROOF AFTER THE REPAIR WAS DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887723July 22, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE PARK SAFETY CABLE WOULD NOT ALLOW THE KEY TO BE REMOVED FROM THE IGNITION WITHOUT WARNING. ALSO, THE CONTACT HAD TO PLACE HER FINGER UNDER THE CONSOLE TO PUSH THE SWITCH THAT ALLOWED THE KEY TO BE RELEASED. THE CONTACT ALSO MENTIONED THAT THE GEAR EASILY SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 10/26/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887727July 22, 2016
AIR BAGS
ORC MODULE NEEDS REPLACING PASSANGER AIR BAG LIGHT STAYS ON ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887741July 22, 2016
AIR BAGS
I HAVE HAD A COUPLE OF PRETTY BAD ACCIDENTS TO FRONT END OF MY JEEP LIBERTY AND THE AIR BAGS NEVER DEPLOYED. LAST ACCIDENT WAS PRETTY BAD. VEHICLE PULLED OUT IN FROM OF ME AND I T-BONED THEM, I TRIED TO STOP BUT DIDN'T HAVE ENOUGH TIME. EVERY AIRBAG IN THEIR VEHICLE DEPLOYED. I WAS DRIVING DOWN A STATE HIGHWAY WHEN VEHICLE PULLED OUT IN FRONT OF ME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10887372July 21, 2016
FUEL/PROPULSION SYSTEM
I WAS APPROACHING THE ONRAMP,& AS I TURNED ON I HEARD A NOISE. THINKING I HAD A FLAT I IMMEDIATELY PULLED OFF TO CHECK MY TIRES UPON ROUNDING THE REAR OF MY VEHICLE I SAW LIQUID ON THE GROUND UPON BACKING UP A STEP I COULD SEE IT WAS MY GAS TANK WITH THE BROKEN BRACKETS. I THANK GOD THERE WERE NO SPARKS & THAT I WAS NOT YET @ SPEED ON THE INTERSTATE. I WAS TERRIFIED AS TO HOW CLOSE TO DEATH I POSSIBLY WAS. THEN I FIND OUT HERE THAT IT HAD HAPPENED 1 OTHER TIME (THAT'S REPORTED HERE) BUT NOT TO THE MANUFACTURER. NOW I'M OUT OF MY VEHICLE WHILE BEING REPAIRED AND OUT OF WORK TILL IT'S FIXED. THIS SHOULD NEVER HAVE TO COME OUT OF MY POCKET BUT WILL BECAUSE OF NEGLIGENCE. I ONLY WISH I HAD THOUGH TO TAKE PICTURES BEFORE IT WAS LOADED & TOWED TO THE GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887404July 21, 2016
SUSPENSION
RECALL REGARDING FRONT LOWER BALL JOINT; 06V288000. WHILE AT FIRESTONE DURING A ROUTINE OIL CHANGE AND CHECK UP, I RECEIVED NOTICE OF A RECALL ON MY CAR - I WAS I WENT TO THE NEARBY JEEP DEALERSHIP AND THEY TOLD ME IT WAS NOT APPLICABLE FOR MY CAR EVEN THOUGH I SHOWED THEM THE PAPERWORK FROM FIRESTONE DIRECTLY. JEEP DID NOT FIX MY LOWER BALL JOINT AND THEN APPROXIMATELY TWO WEEKS LATER, I WAS DRIVING TO SCHOOL AND MY CAR JOLTED AS IF I HIT A POT-HOLE BUT THE ROAD WAS CLEAR. I TURNED ON MY HAZARD LIGHTS AND PULLED OVER TO INSPECT. MY TIRES WERE NOT LOW ON AIR THERE WAS NOTHING ABNORMAL UNDER THE HOOD. I PARKED MY CAR AND LOOKED UNDERNEATH TO FIND A VERY OBVIOUS DISLOCATION. I CALLED A FRIEND WHO COULD IDENTIFY WHAT PART IT WAS EXACTLY AND HE SAID IT WAS MY LOWER BALL JOINT. MY CAR WAS A SAFETY HAZARD AND HAS BECOME A HUGE HASSLE TO DEAL WITH AND JEEP IS REFUSING TO TAKE RESPONSIBILITY. IT IS BEING REPAIRED IN A SHOP NOW AND I AM SEEKING REIMBURSEMENT FROM JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887530July 21, 2016
SEATS
RIGHT REAR DRIVER'S SEAT BRACKET BROKE LOOSE FROM FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty