Jeep Liberty Complaints

8,882 consumer complaints on file.

#10903452September 3, 2016
UNKNOWN OR OTHER
STARTED CAR, STOPPED AT LIGHT, MADE A TURN. HORN STARTED BLARING, FRONT AND REAR WIPERS WENT ON WITH SPRAY IN REAR, DASHBOARD LIGHTS WENT CRAZY. PULLED INTO "GREASE MONKEY" PUT IT IN PARK, WOULDN'T TURN OFF, TOOK OUT KEY, STILL RUNNING. GREASE MONKEY EMPLOYEE REMOVED FUSE TO STOP HORN, BUT EVERYTHING ELSE WAS STILL GOING, EVEN AFTER DISCONNECTING BATTERY. AFTER ABOUT 15 MINUTES (WHILE WAITING FOR AAA), ENGINE STARTING SMOKING. NOT SURE WHAT HE DID, BUT EMPLOYEE FINALLY GOT IT TO TURN OFF. THERE WAS ALSO SOMETHING DRIPPING UNDER THE CAR. AAA TOWED IT TO THE CLOSEST AAA-APPROVED MECHANIC. DIAGNOSIS: TOTALLY INTEGRATED POWER MODULE NEEDS TO BE REPLACED TO THE TUNE O $1400.00. I FEEL THIS DEFINITELY CREATED AN UNSAFE CONDITION, ESPECIALLY IF IT WOULD HAVE HAPPENED ON THE HIGHWAY WHERE I WOULD NOT HAVE HAD IMMEDIATE HELP. WHO KNOWS WHAT COULD HAVE HAPPENED -- AN ACCIDENT, A FIRE?? SINCE IT IS A HOLIDAY WEEKEND AND THE PART HAD TO BE ORDERED, MY CAR WON'T BE WORKED ON UNTIL TUESDAY, 9/6; THEREFORE, I DO NOT HAVE AN INVOICE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903347September 2, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD FROM THE ROOF OF THE VEHICLE. THE CONTACT MENTIONED THAT THE SUN ROOF WAS STUCK OPEN AND THE SWITCH FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER ROOF WAS FRACTURED AND THE ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903008September 1, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 5 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY STOP THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE LOWER BALL JOINT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE LOWER BALL JOINT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899759August 31, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING, THE HEADLIGHTS FAILED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899534August 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2015. THE DEALER ADVISED THE CONTACT THAT THEY WERE STILL AWAITING PARTS. THE CONTACT WAS PLACED ON A WAITING LIST. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899535August 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899195August 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902069August 28, 2016
FUEL/PROPULSION SYSTEM
NHTSA RECALL NUMBER 13V-252. CHRYSLER/JEEP HAS NEVER CONTACTED ME IN REFERENCE TO THIS RECALL. WHICH SEEMS TO BE VERY SERIOUS SINCE IT APPEARS PASSENGERS IN MY VEHICLE AND MYSELF COULD BE KILLED DUE TO THIS DEFECT. ANOTHER EXAMPLE OF JEEP NOT CARING ABOUT THEIR CUSTOMERS. ONCE THEY GET THEIR MONEY THEY DON'T KNOW YOU. I AM THE ONLY OWNER OF THE VEHICLE AND I HAVE NOT MOVED SO THERE IS NO EXCUSE FOR NOT CONTACTING ME. I AM SURE THEY WILL LIE AND SAY THEY DID. IF THEY HAD I WOULD HAVE HAD THE WORK DONE SINCE IT INVOLVES LIFE AND DEATH. ALL ABOUT THE BOTTOM LINE AND NOT CARING ABOUT PEOPLE. I WOULD PREFER THEY SEND ME THE MATERIALS TO REPAIR THE PROBLEM AND I WILL HAVE MY MECHANIC TAKE CARE OF THE ISSUE. WHEN I HAD JEEP REPAIR A DEFECTIVE WINDOW REGULATOR NOW THAT DOOR DOES NOT WORK. I WANT IT DONE RIGHT SO HAVE THEM SEND ME THE PARTS NEEDED TO: 115 AVENUE C, SCH. HAVEN, PA 17972.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902072August 28, 2016
POWER TRAIN
TRANSMISSION FAILED WHICH RUINED THE TRANSFER CASE. JEEP ALSO RECOMMENDS INSTALLING A TRANSMISSION COOLER. SO, WHY IS 2005 NOT COVERED? THEY TELL ME THE PARTS ARE OVER $4,600 NOT INCLUDING LABOR. IF IT WAS ONE YEAR NEWER IT WOULD ALL BE FREE. EXPLAIN THAT TO MYSELF AND THE OTHER OWNERS. 'Q1: HOW DO I KNOW IF I'M COVERED BY THE NEW CHRYSLER LIFETIME POWERTRAIN WARRANTY? 'A1: YOU'RE COVERED IF YOU'RE THE FIRST REGISTERED VEHICLE OWNER ' RETAIL OR LEASE ' IN U.S., PUERTO RICO AND THE VIRGIN ISLANDS. THIS APPLIES TO 2009 MODEL YEAR VEHICLES. AS WELL AS 2006, 2007 AND 2008 MODEL YEAR VEHICLES. 'Q2: WHAT DOES THE NEW POWERTRAIN LIMITED WARRANTY INCLUDE? 'A2: THE CHRYSLER LIFETIME POWERTRAIN WARRANTY COVERS THE COST OF ALL PARTS AND LABOR NEEDED TO REPAIR COVERED POWERTRAIN COMPONENTS ' ENGINE, TRANSMISSION AND DRIVE SYSTEM ' ON MOST NEW CHRYSLER, JEEP AND DODGE VEHICLES. 'Q3: WHAT POWERTRAIN PARTS AND COMPONENTS ARE COVERED? 'A3: GASOLINE ENGINE, TRANSMISSION AND DRIVE SYSTEMS (FWD, AWD, RWD OR 4WD). 'Q6: WHY DID CHRYSLER CHANGE ITS WARRANTY COVERAGE? 'A6: OUR CONFIDENCE LEVEL IN OUR VEHICLES IS VERY HIGH. OUR DEALERS ARE TELLING US THAT OUR PRODUCTS ARE THE BEST QUALITY THEY'VE SEEN IN A VERY, VERY LONG TIME ' MAYBE EVER. SO, WE'D LIKE TO TAKE THIS LEVEL OF CONFIDENCE AND SHARE IT WITH YOU, OUR CUSTOMERS. THIS NEW POWERTRAIN WARRANTY DEMONSTRATES OUR COMMITMENT TO YOU AS A CHRYSLER, JEEP OR DODGE CUSTOMER AND THE CONFIDENCE WE HAVE IN OUR ABILITY TO PRODUCE QUALITY, RELIABLE AND DURABLE VEHICLES. WE WANT YOU TO FEEL THAT SAME CONFIDENCE. IS THAT WHY YOU FIRED THE EXECUTIVE DEALING WITH QUALITY? 'Q15: WHAT DOES 'LIFETIME' MEAN? 'A15: LIFETIME MEANS LIFETIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902074August 28, 2016
UNKNOWN OR OTHER
EVERY 2002-2007 JEEP LIBERTY HAS DEFECTIVE WINDOW REGULATORS. WHEN THEY BREAK, THEY ARE REPLACED WITH ANOTHER DEFECTIVE WINDOW REGULATOR AGAIN AND AGAIN. THE DEALERS MAKE $400 A POP TO DO THIS AND CHRYSLER THINKS IT IS OK. THEY FINALLY RECALLED 2006-2007 WHAT ABOUT THE REST? I MISSED THE RECALL BY ONE YEAR AND MY WINDOW REGULATORS JUST CONTINUE TO BREAK. IT IS DISCRIMINATION. YOUR CAR CAN BE PARKED AND YOU WALK OUT AND SEE THE WINDOW DOWN. YOU CAN BE DRIVING WHEN IT HAPPENS. YOUR CAR IS NEVER SECURE. YOU CAN BE ROB OR WORSE KILLED SINCE ANYONE CAN GET IN WHEN IT IS DOWN. ALSO, RAIN, SNOW, INSECTS OR ANIMALS CAN ALL ENTER YOUR CAR BUT THAT IS NOT A DEFECT TO CHRYSLER. IT IS TIME FOR A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898687August 26, 2016
ENGINE, STEERING, SUSPENSION, UNKNOWN OR OTHER
WELL WHERE DO I START. SINCE I HAVE PURCHASED THIS VEHICLE IN MAY OF 2016 I HAVE REPLACE MULTIPLE PARTS ,BUT THEY WEREN'T PART OF ANY RECALLS. BUT NOW MY CONCERN REVIEWING RECALLS FOR THIS VEHICLE AND TRYING TO ADDRESS THESE NUMEROUS DEFECTS . I'M ALMOST FED UP. MY MAIN COVER IS THE J17 RECALL FOR THE UPPER CONTROL ARM BALL JOINT OF WHICH A CHRYSLER REPRESENTATIVE ADVIDEO MY MY VEHICLE WAS PART OF ,WHICH I CLUELESS ON HOW AS THE RECALL DOESN'T SPECIFY OTHER THAN 2002 TO 2003 LIBERTY VWHILES . NOW I SHOW THAT THEY WERE REPLACED IN THE PAST AND NOW THEY SINCE ARE WORN IN THE SAME DESCRIPTION THEY WERE RECALLED IN . AND CHRYSLER DENIES RESPONSIBILITY (?) .. ALSO OTHER CONCERNS WITH THE CATYLIC CONVERTER CAUSING A SULFUR SMELL WHEN THE VEHICLE IS GOING UP HILL ASO WELL AS TOWING . ONE MORE THING IS NUMEROUS ONLINE FORUM ABOUT THE ENGINE TICKING BEING NORMAL AND UNFIXABLE OTHER THEN TO REPLACE THE ENGINE . NOW ALL THIS PLUS THE MULTIPLE PARTS I HAVE ALREADY REPLACED A VEHICLE LESS THEN 15 YEARS ON THE MARKET NEEDED A IN OTHER WORDS FULLY RESTORATION IS UNACCEPTABLE. ESPECIALLY WHEN I HAVE STOCK 1948 JEEP THAT NEED LESS REPAIRS THAN THIS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898724August 26, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE SPEEDOMETER FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INPUT AND OUTPUT SPEED CONTROL SENSORS FAILED AND NEEDED TO BE REPLACED HOWEVER, IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898939August 26, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER SIDE WINDOW FELL INTO THE DOOR PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898396August 24, 2016
ELECTRICAL SYSTEM
*SAFETY* MY WIFE WAS DRIVING OUR 2009 JEEP LIBERTY WHEN IT COMPLETELY SHUT DOWN. THE STEERING WHEEL LOCKED, NO BRAKES, AND NO POWER. SHE WAS MAKING A LEFT HAND TURN WITH TRAFFIC COMING ON HER RIGHT. WIFE AND 6 YEAR OLD SON WERE IN THE JEEP. SHE FELT LIKE HER LIFE WAS THREATENED! COME TO FIND OUT CHRYSLER HAS A WELL KNOWN TIPM ISSUE. THE JEEP ONLY HAS 63,000 MILES ON THE ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898003August 23, 2016
AIR BAGS, ELECTRICAL SYSTEM
SINCE I BROUGHT THE CAR IN 2008 AT TIMES THE INTERIOR DASH LIGHT AND HEAD LIGHTS FLICKER ALSO THE AIR BAG LIGHT ALL THE SUDDEN STAYS ON. I HAVE INTERMEDIATE NO START AT THIS TIME SO I CAN'T REALLY USE THE CAR. I BELIEVE THIS MIGHT BE AN ELECTRONIC ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897558August 22, 2016
UNKNOWN OR OTHER
WE CANNOT GET ANY COOPERATION GETTING THESE RECALLS CORRECTED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897601August 22, 2016
AIR BAGS
AIR BAG SENSOR HARNESS UNDER SEAT IS EXPOSED AND PRONE TO BREAK WHEN REAR SEATED PASSENGER(S) ARE IN VEHICLE. I HAVE REPLACED THE WIRING CONNECTORS/WIRING HARNESS 3 TIMES. ONE ON DRIVERS SIDE AND TWICE ON PASSENGER SIDE. THIS HAS HAPPENED ON THE ROAD WHILE MOVING. IF CRUISE CONTROL IS ON IT WILL STOP FUNCTIONING UNTIL THE CAR HAS BEEN SHUT OFF AND RESTARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897623August 22, 2016
FUEL/PROPULSION SYSTEM
FUEL OVERFLOWS FROM FILLER AFTER AUTO-SHUTOFF OF PUMP OCCURS. OCCURS EVERY TIME FUELING OPERATIONS OCCURS REGARDLESS OF FUEL STATION. NUMEROUS COMPLAINTS ISSUE BUT NO SERVICE BULLETINS OR RECALLS. POTENTIAL FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897627August 22, 2016
POWER TRAIN
VEHICLE ABRUPTLY DISENGAGES FROM 1ST GEAR (6 SPEED MANUAL TRANSMISSION). OCCURS AT ANY SPEED IN FIRST GEAR AND IS UNPREDICTABLE. ALSO HAS POPPED OUT OF FIRST GEAR AFTER SHUTOFF AND STATIONARY. NO RECALLS OR SERVICE BULLETINS RELATING TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897630August 22, 2016
SERVICE BRAKES
PARKING/EMERGENCY BRAKE DOES NOT HOLD THE VEHICLE. BRAKES HAVE BEEN REPLACED AND INSPECTED IN GOOD CONDITION. THIS MODEL IS EQUIPPED WITH AN AUTO-ADJUSTING SYSTEM THAT DOES NOT AUTO ADJUST AS STATED IN THE SERVICE MANUAL. VEHICLE HAS POPPED OUT OF GEAR AND COASTED FROM ITS PARKING SPOT WITH PARKING BRAKE FULLY APPLIED. (SEE COMPLAINT 10897627 FOR MANUAL TRANSMISSION COMPLAINT). NO RECALLS OR SERVICE BULLETIN RELATING TO THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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