Jeep Liberty Complaints

8,882 consumer complaints on file.

#10907237September 16, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 35 MPH, THERE WAS A LOUD CREAKING NOISE COMING FROM THE VEHICLE. THE DEALER REPAIRED THE UPPER AND LOWER BALL JOINTS ON THE VEHICLE. THE CONTACT STATED THAT HE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907251September 16, 2016
AIR BAGS, STEERING, SUSPENSION
LOW SPEED HEAD ON COLLISION WITH JEEP LIBERTY 2011 NO AIRBAG DEPLOYMENT, ALL FORCES CAME THRU STEERING COLUMN RESULTING IN PARTIAL INTERNAL AMPUTATION OF RIGHT HAND, BREKING OF LEFT HAND...NO RECALL REPAIRS EVER DONE, AM 3RD OWNER OF VEHICLE,,,RECALLS SPECIFIED IN 2011,2013,AND AFTER CRASH IN 2016
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10907246September 16, 2016
SUSPENSION
REAR LOWER CONTROL ARM ON DRIVERS SIDE BROKE WHILE TRAVELING DOWN HIGHWAY #81 OUTSIDE OF COLUMBUS, NE. TOTAL STEERING CONTROL WAS LOST NEARLY CAUSING A PROBABLE SEVERE ACCIDENT. MY LOCAL REPAIR SHOP CHECKED AND FOUND A RECALL FOR THIS, (RECALL # L27120613-010) CALLED CHRYSLER AND WAS INFORMED THAT THE RECALL DID NOT INCLUDE NEBRASKA. DOES NOT THE LIVES AND WELLFARE OF US HERE IN NEBRASK DESERVE THE SAME PROTECTIONS AS DO OTHER STATES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907295September 16, 2016
FUEL/PROPULSION SYSTEM
MY GAS OVERFLOW EVERY TIME I FILL UP MY TANK. THIS HAS BEEN HAPPENING FOR A FEW YEARS AND I CONTACTED JEEP AND WAS TOLD THEY WOULD NOT DO ANYTHING. THIS IS A SAFETY HAZARD AND COULD CAUSE A FIRE AND SOMETHING SHOULD BE DONE I HAVE SPOKEN TO SEVERAL JEEP OWNERS WITH THIS MODEL AND THEY ARE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906803September 15, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I BOUGHT THIS VEHICLE ON NOVEMBER 29,2014 A YEAR LATER THE JEEP START BREAKING DOWN SUCH AS OVERHEATED AND WATERPUMP ENGINE LIGHT ELECTRICAL KEEP GOING OFF POWER WINDOWS SEEM OFF TRACK ALL FOUR WINDOWS .PRESSURE TO DRIVE IT NOT PICK UP SPEED LIMIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906028September 13, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE SUN ROOF FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER BUT HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905930September 12, 2016
ELECTRICAL SYSTEM, STEERING, WHEELS
"TAKATA RECALL" I HAD THIS VEHICLE FOR OVER A YEAR. ABOUT TWO MONTHS IN IT STARTED SHUTTING OFF, ALL THE LIGHTS ON THE DASHBOARD LIGHTS UP FOR NO REASON. SOMETIME WHEN I DRIVE THE HEADLIGHTS SHUT OF AND THE VEHICLE STARTS SHAKING TREMENDOUSLY. THE VEHICLE OCCASIONALLY STOPS WHEN I AM DRIVING ON THE INTERSTATE OR WHEREVER. I HAVE TAKEN IT IN ON NUMEROUS OCCASIONS BUT THE DEALER CANNOT SEEM TO FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905184September 10, 2016
SERVICE BRAKES
GOES IN REVERSE BUT WHEN PUTTING IT INTO DRIVE GOES A FOOT AND THE BREAKS COME ON BY THEMSELVES. LOCKS UP AND CANT MOVE. DOES THIS IN MY DRIVEWAY AND ON THE ROAD, NOT DRIVABLE. I ALMOST GOT KILLED WHEN THE BREAKS LOCKED UP AND A VEHICLE BEHIND ME HAD TO AVOID HITTING ME. THIS IS A MANUFACTURE DEFECT AND SHOULD BE RECALLED BEFORE SOMEONE DOES GET KILLED. THERE ARE NO PICTURES TO UPLOAD YOU CANT SEE INSIDE THE BREAK SYSTEM OR WHAT EVER IT IS THAT IS CAUSING THIS HORRIBLE WAITING TO BE FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904975September 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905090September 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER RECALL CONCERNING THE AIR BAGS; HOWEVER, THE REMEDY DID NOT PREVENT A FAILURE. THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905098September 9, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. AFTER THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE, A BURNING FUEL ODOR EMITTED FROM THE REAR PASSENGER TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED; HOWEVER, THE TECHNICIAN STATED THAT THERE WAS A FUEL LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS REPAIRED PER THE RECALL, BUT THE FAILURE RECURRED. WHILE THE AIR CONDITIONER WAS OPERATED, THE FUEL ODOR STILL ENTERED THE VEHICLE. THE CONTACT NOTICED WHITE SMOKE COMING FROM THE DASHBOARD AND THIN GRAY SMOKE COMING FROM THE REAR PASSENGER TIRE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10905114September 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAG AND ABS INDICATORS ILLUMINATED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP AND LATER TAKEN TO A LOCAL DEALER. THE AIR BAGS COULD NOT BE REPAIRED BECAUSE THE PART WAS NO LONGER MANUFACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO GUARANTEE THAT THE AIR BAG WOULD BE REPAIRED DUE TO THE PART UNAVAILABILITY. THE FAILURE MILEAGE WAS 108,450.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10904835September 8, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WITH KEY IN ON POSITION IT TRIES AND WILL CRANK BY ITSELF. ALSO NOT GETTING POWER TO SOME OF THE FUSE BOX AND THE PART TIME LIGHT STAYS ON WHEN IN 2WD. WHEN ASKED JEEP DEALER I WAS TOLD THEY NEVER HEAR OF THIS AND WHEN RESEARCHING THE PROBLEM THERE WERE TONS OF PEOPLE WITH THE SAME PROBLEM AND NO RESULT OF WHAT TO DO. ALL ISSUES THEY JUST WANT TO CHARGE THOUSANDS OF DOLLARS TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904310September 7, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE REVERSING THE VEHICLE, THE UPPER LOWER BALL JOINT DETACHED AND CAUSED THE WHEEL TO BECOME LOOSE. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS ON THE FRONT PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A SAFETY COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 70,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904331September 7, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL BANGING NOISE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT LOWER BALL JOINTS FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 11/01/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904332September 7, 2016
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG WARNING LIGHT APPEARED ON THE DASH AND REMAINED LIT WHILE DRIVING. THE VEHICLE WAS TAKEN TO A CHRYSLER JEEP DODGE DEALER WHERE THE N38 RECALL TO REPAIR THE ACTIVE HEAD RESTRAINTS WAS COMPLETED. AFTER WHICH THE AIRBAG WARNING LIGHT REMAINED LIT. AFTER DIAGNOSING THE PROBLEM, IT WAS DETERMINED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE IS OUT OF WARRANTY AND THERE IS NO CURRENT RECALL ON THE ORC MODULE HOWEVER, THIS IS A SAFETY ISSUE WHICH SHOULD BE COVERED BY THE MANUFACTURER. FCA USA LLC WAS CONTACTED REGARDING THE ISSUE AND REPORTED THAT UNLESS THE VEHICLE WAS UNDER A THIRD PARTY SERVICE CONTRACT, CHRYSLER COULD PROVIDE NO COVERAGE ON THIS SAFETY MATTER. IN ADDITION TO THE TWO MOST RECENT SAFETY ISSUES (THE N38 RECALL AND THE ORC MODULE), THIS VEHICLE ALSO HAD AN ADDITIONAL SAFETY PROBLEM IN MARCH 2014. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE COMPLETELY SHUT OFF. AFTER TOWING THE VEHICLE TO A CHRYSLER JEEP DEALER IT WAS DETERMINED THAT THE PCM (THE CARS COMPUTER) HAD GONE BAD AND NEEDED TO BE REPLACED. ALTHOUGH THE CAR WAS UNDER WARRANTY AT THE TIME, THIS WAS STILL AN ADDITIONAL SAFETY ISSUE. THIS CAR WAS PURCHASED NEW FROM A CERTIFIED CHRYSLER JEEP DEALER AND HAS HAD NO MAJOR ACCIDENTS OR WATER DAMAGE AND HAS BEEN WELL KEPT WITH REGULAR SCHEDULED MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904403September 7, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (AIR BAGS) AND 15V046000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903848September 6, 2016
AIR BAGS
BOTH AIRBAGS ON 2003 JEEP LIBERTY DEPLOYED FOR NO REASON. THERE WAS NO ACCIDENT. I WAS PULLING OUT OF THE DRIVEWAY. THERE WERE NO PASSENGERS IN THE VEHICLE, ONLY THE DRIVER. JEEP HAS DENIED RESPONSIBILITY FOR THIS CLAIM INDICATING THAT THERE WAS AMPLE TIME TO HAVE THE RECALL REPAIRED. HOWEVER, I DID NOT RECEIVE ANY RECALL NOTICES. JEEP HAD AND CONTINUES TO HAVE THE WRONG ADDRESS ON FILE. MY ADDRESS UPON MOVING IS PROMPTLY CHANGED, YET JEEP CONTINUES TO HAVE THE WRONG ADDRESS ON FILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903865September 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904227September 6, 2016
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER SIDE TIRE DEFLATED AND CAUSED THE LOWER BALL JOINT TO SNAP IN HALF. AS A RESULT, THE CONTROL ARM FELL AND CUT INTO THE WHEEL RIM, WHICH MADE IT IMPOSSIBLE FOR THE OTHER WHEELS TO TURN OR MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO A LOCAL DEALER. THE DEALER STATED THAT THE FAILURE WAS CRASH RELATED AND NOT A RECALL ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. UPDATED 10/21/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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