Jeep Liberty Complaints

8,882 consumer complaints on file.

#11084868April 13, 2018
AIR BAGS, ELECTRICAL SYSTEM, SUSPENSION
I WAS DRIVING ON A CITY STREET AND HIGHWAY WHEN MY UPPER AND LOWER ARMS AND BALL JOINTS JUST SNAPPED IN HALF ALSO THE WHOLE RIGHT SIDE OF THE VEHICLE HAS NO ELECTRICAL WORKING THE HORN DOESN'T WORK SO THE AIR BAGS DON'T WORK AND THE COMPANY I GOT THE VEHICLE FROM DISABLED MY CHECK ENGINE LIGHT SO I HAVE NO CLUE WHAT ELSE IS WRONG WITH THE VEHICLE THE COMPANIES NAME IS WHEELS OF SUCCESS THE OWNER IS [XXX] SHE REFUSES TO HELP ME I HAVE CALLED SENT EMAILS TEXT ETC NO RESPONSE I GOT THE VEHICLE FROM HER IN NOVEMBER 2016 I HAVEN'T HAD IT A YEAR AND I HAVE PAID FOR REPAIRS THAT SHOULD OF BEEN DONE BEFORE GETTING IT I HAVE PAID OUT MORE THAN THE COST OF VEHICLE THIS HAS HAPPENED TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084721April 12, 2018
ENGINE, ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE CONTACT ALSO MENTIONED THAT THE GEAR SHIFTER WAS ABLE TO SHIFT TO NEUTRAL WITHOUT STARTING THE VEHICLE. THE CONTACT CALLED TYSON CHRYSLER JEEP DODGE (1 SW FRONTAGE RD, SHOREWOOD, IL 60404, (815) 741-5530) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084369April 10, 2018
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MISFIRED, SUDDENLY LOST POWER, DECELERATED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO KLABEN CHRYSLER JEEP DODGE RAM (1106 WEST MAIN ST, KENT, OH) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DAMAGED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE ENGINE LIFTER CAME OUT OF THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083961April 9, 2018
VEHICLE SPEED CONTROL, AIR BAGS, SEAT BELTS
SUDDEN UNINTENDED ACCELERATION, SEATBELTS FAILED ON SECOND IMPACT, AIRBAG DEPLOYED AFTER MY HEAD BROKE WIND SHIELD. CAR ACCELERATED IN ANOTHER MOVING VEHICLE AND ACCELERATED FASTER INTO A CONCRETE WALL. ALL ON CLOSED CIRCUIT VIDEO I AM LEFT WITH A TRAUMATIC BRAIN INJURY, DISABLED *TT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11083332April 4, 2018
SEAT BELTS, SEATS, AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BINGHAMTON CHRYSLER JEEP DODGE (1279 FRONT ST, BINGHAMTON, NY 13901, (607) 771-7100) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED SCOVILLE-MENO CHRYSLER DODGE JEEP, INC. AT (607) 561-7500 AND WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN APRIL OF 2018. IN ADDITION, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083257April 4, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MOON ROOF THAT CAME WITH THE CAR NOT WEATHER RESISTANT. ENTIRE ROOF CAME OFF DURING A DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082635April 3, 2018
AIR BAGS
CAR WAS RECALLED FOR AIR BAG COMPUTER. I TOOK THE CAR IN THEY REPLACED THE PART THEY WERE SUPPOSED TO. WHEN I PICKED UP THE CAR THE AIR BAG LIGHT WAS ON. WHEN I WENT BACK IN THEY TOLD ME THAT THEY ONLY REPLACE THE PART AND DON'T TEST IT WHEN DONE BECAUSE CHRYSLER DOES NOT PAY FOR IT. I VERIFIED THIS WITH CRYSLER THIS IS TRUE. MY SAFTY CONCERN IS THAT THEY PUT CARS BACK ON THE ROAD WHERE THEY MAY NOT BE SAFE. DON'T KNOW IF THE AIR BAGS COULD GO OFF ACCIDENTALLY OR IF THEY WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082694April 3, 2018
VISIBILITY/WIPER
RECALLED 16229 JEEPS FOR FAULTY EQUIPMENT. FOR SOME REASON MY JEEP HAD SAME PROBLEM BUT NOT COVERED?? SAME BAD PARTS USED BUT NOT COVERED!!! SAME SAFETY ISSUE BUT NOT COVERED???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083097April 3, 2018
UNKNOWN OR OTHER
THE FUEL TANK HAS A CHANCE OF EXPERIENCING A FUEL LEAK DURINGCERTAIN TYPES OF REAR END COLLISIONS. THIS COULD RESULT IN A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854712March 29, 2018
AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG WARNING LIGHT ON DASHBOARD NEVER ILLUMINATED UNTIL DEALERSHIP COMPLETED AIR BAG RECALL SERVICE AND THEIR REFUSAL TO DIAGNOSE THE PROBLEM. *M *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081776March 28, 2018
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. DON DAVIS DODGE CHRYSLER JEEP (1901 N COLLINS ST, ARLINGTON TX) WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS), BUT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081791March 28, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIGHT FRONT TURN SIGNAL INOP. REPLACEMENT TIPM HAS CIRCUT SWAP FOR RIGHT FRONT TURN SIGNAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081584March 27, 2018
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK AT GAS STATION GAS SPEWS OUT OF THE GAS TANK, DOWN THE SIDE OF THE CAR AND ONTO THE PAVEMENT WHEN GAS NOZZLE CLICKS INDICATING TANK IS FULL. SOME GAS SPLASHES ON CLOTHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081396March 26, 2018
ELECTRICAL SYSTEM
WHILE CAR WAS PARK .BETWEEN THE DRIVER SIDE AND PASSENGER SIDE WHERE WINDOW CONTROL IS CAUGHT ON FIRE BURNING CAR TO A POINT WHERE FIRE DEPARTMENT OFFICIALS WERE HERE TO SHUT OFF.I HAVE PICTURES TO SHOW U BUT FILE TO BIG.I NEED SOMEONE TO CALL ME ASAP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11081150March 25, 2018
ELECTRICAL SYSTEM
CAR HORN GOES OFF, LOCKS CONTINOUSLY LOCK AND UNLOCK, WINDSHIELD WIPERS GO OFF, WIPER FLUID SPRAYS OUT, LIGHTS BLINK OFF AND ON. ONLY WAY TO STOP IT IS TO UNHOOK THE BATTERY. TO GET THIS TO COMPLETELY STOP IS TO DO A HARD RESET OF THE FUSE BOX AND HOPE IT DOESN'T HAPPEN AGAIN. THIS HAS HAPPENED 6 TIMES STARTING IN 2015. NEVER KNEW WHAT THE PROBLEM WAS UNTIL I GOOGLED THIS. I PURCHASED THIS CAR BRAND NEW, IT DID HAPPEN AFTER THE FIRST 2 YEARS WHILE DRIVING BUT I THOUGHT IT WAS JUST A FLUKE UNTIL IT STARTED HAPPENING MORE AND MORE THEN NEVER STOPPED ON IT'S OWN. CAN'T BELIEVE THERE HAS NEVER BEEN A RECALL ON THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081108March 23, 2018
FUEL/PROPULSION SYSTEM
GASCAP FLASHING AND BINGING. HAVE PURCHASED 2 CAPS FOR LANDERS JEEP RESET THE ENGINE CODE AND IS STILL FLASHING AND BINGING. CAN SEE GAS VAPORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080823March 22, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT WHEEL HUBS DETACHED FROM THE VEHICLE DUE TO THE BALL JOINTS FAILING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE BY HER HUSBAND. THE VEHICLE WAS THEN TOWED TO COURTESY CHRYSLER DODGE JEEP RAM (1890 DOGWOOD DR SE, CONYERS, GA) WHERE IT WAS DIAGNOSED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) WAS NOT PERFORMED PROPERLY AND NEEDED TO BE REDONE. THE VEHICLE WAS REPAIRED, BUT ADDITIONAL DAMAGES FROM THE WHEEL HUBS FAILING WOULD BE AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INITIALLY INFORMED THE CONTACT THAT THE RECALL WAS COMPLETED IN 2010; THEREFORE, NO FURTHER ACTION WOULD BE TAKEN. LATER, THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD COVER THE RECALL REPAIR COST, BUT ADDITIONAL DAMAGES WOULD NOT BE COVERED. CASE NUMBER: 33684169 WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080926March 22, 2018
POWER TRAIN
I HAVE HAD 3 TRANSMISSION BREAKDOWNS IN THE LAST 6 MONTHS.9/23/17, 12/6/17 AND 3/9/18. THE REPAIRS WERE DONE AT THE SAME DEALERSHIP. AUTONATION CHRYSLER DODGE JEEP RAM OF PEMBROKE PINES, 13601 PINES BLVD. PEMBROKE PINES, FL. 33027. IN EACH INCIDENT THE TRANSMISSION CUTOFF AND WOULD NOT ENGAGE ABOVE 2ND GEAR. THIS LAST TIME IN MARCH THE DEALERSHIP HAS HAD MY VEHICLE FOR 2 WEEKS AND JUST STATED THAT IT WAS A FAULTY PART. I DO NOT BELIEVE IT IS THE PART. SOMETHING IN THE TRANSMISSION IS MAKING THE PARTS FAIL. THEY REFUSE TO FIX THE TRANSMISSION AND WANT ME TO RISK DRIVING AGAIN KNOWING THAT THIS PART HAS FAILED 3 TIMES ALREADY IN 6 MONTHS. I AM A 56 YEAR OLD MALE WITH POOR EYESIGHT. THIS PART FAILURE HAS HAPPENED TO ME TWICE WHILE DRIVING ON THE HIGHWAY ALMOST CAUSING AN ACCIDENT BOTH TIME. I HAVE ALSO CONTACTED JEEP AND BEEN ASSIGNED A CASE # 33606208. I HAVE HAD TO RENT A VEHICLE TO CONTINUE TO WORK AND AM ALREADY OUT OF POCKET $468.34 IN THE LAST WEEKS. THE DEALERSHIP REFUSES TO GIVE ME A LOANER. I DO NOT BELIEVE MY CAR IS SAFE TO DRIVE BASED ON THE 3 BREAKDOWNS OF THE SAME PARTS IN THE LAST 6 MONTHS YET THE DEALERSHIP REFUSES TO REPLACE THE TRANSMISSION WHICH IS THE CAUSE OF THE BREAKDOWN. I HAVE UPLOADED THE BILLING FROM THE PREVIOUS 2 BREAKDOWNS. I NEED YOUR HELP TO INVESTIGATE THIS ISSUE FOR ME AS I AM TERRIFIED TO DRIVE THIS VEHICLE WITHOUT THE TRANSMISSION BEING CORRECTED. I FEEL I AM IN DANGER OF AN ACCIDENT.. THIS PART WILL CONTINUE TO BREAKDOWN AS EVIDENCED FROM THE REPEATED REPAIRS. THIS MAY BE SYSTEMIC IN OTHER JEEPS. PLEASE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080800March 22, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS CAR IS NOTHING BUT A PROBLEM. THE ROOF LEAKS CONSTANTLY, SHORTED OUT MY ELETRONICS, THE ODOMETER DOESNT LIGHT UP, ISSUE AFTER ISSUE. TO MANY TO TYPE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080623March 21, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TIPM FAILURE. THE CAR HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING. IT HAS HAPPENED WHILE DRIVING IN CITY STREETS AND ON HIGHWAYS. THE 2010 JEEP LIBERTY LOST ALL POWER HAD TO STEER TO THE SIDE TO AVOID CAUSING ANY ACCIDENTS. PRETTY SCARY EXPERIENCE ESPECIALLY WHEN YOU ARE PREGNANT AND CARES ARE ZOOMING BY 80 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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