Jeep Liberty Complaints

8,882 consumer complaints on file.

#11093784May 14, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE CONTACT WAS INFORMED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093531May 13, 2018
POWER TRAIN
ON JANUARY 2, 2018, I SUBMITTED A REPORT DETAILING THE DEFECTS FOR AN EMISSIONS CONTROL SYSTEM TO THE U.S. ATTORNEY'S OFFICE FOR THE EASTERN DISTRICT OF MICHIGAN. THAT REPORT ALSO DETAILED SAFETY DEFECTS. THAT WAS FOR VEHICLES MANUFACTURED BY WHAT IS NOW FIAT CHRYSLER AUTOMOBILES. CIRCUMSTANCES RELATED TO THE SYSTEM ALLEGEDLY BEING PUT INTO PRODUCTION WERE ALSO EXPLAINED TO THE AFOREMENTIONED OFFICE. HAVE THEY CONTACTED YOUR OFFICE? PLEASE LET ME KNOW. I HAVE NOT HEARD FROM THEM AND THUS DO NOT KNOW IF ANY ACTIONS HAVE BEEN TAKEN. I AM THE ENGINEER WHO DID THE ANALYSIS ON THE EMISSIONS CONTROL SYSTEM AND PREPARED THE REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093477May 12, 2018
UNKNOWN OR OTHER
TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093484May 12, 2018
STEERING
WHILE DRIVING, IT WOULD FEEL AS IF THE REAR OF THE VEHICLE WAS GOING SIDE TO SIDE. WHEN ACCELERATING, THE CAR WOULD FEEL AS IF IT WAS TORQUING IN ONE DIRECTION AND THEN WHEN I WOULD BRAKE IT WOULD FEEL AS IF IT WOULD PULL THE OTHER DIRECTION. I HAD NOTICED THIS FEELING FOR A WHILE BUT IT WAS WORSE ON WET OR SNOWY ROADS AND ALSO WHILE GOING AT HIGHER RATES OF SPEED (OVER 50 MPH). I WAS UNABLE TO DETECT WHAT EXACTLY WAS HAPPENING BECAUSE IT HAD DEVELOPED SO GRADUALLY AND I REGULARLY DRIVE THIS VEHICLE. I THOUGHT WHEN I WAS DRIVING IT WAS EITHER WINDY OR THAT THE VEHICLE WAS SLIDING DUE TO WET ROADS. THIS CAUSED AN ISSUE WHEN DRIVING IN THE WINTER AND CAUSED ME TO HIT A GUARDRAIL. I WAS DRIVING MY DAUGHTER BACK TO COLLEGE. WHILE ACCELERATING, THE CAR LUNGED TO THE LEFT, I THEN THOUGHT I WAS SLIDING AND PROCEEDED TO PUMP THE BRAKES TO SLOW DOWN WHICH THEN CAUSED THE VEHICLE TO PULL TO THE RIGHT, SLAMMING THE VEHICLE INTO THE GUARDRAIL. ABOUT 8 MONTHS AFTER THE ACCIDENT, MY HUSBAND WAS DRIVING THE VEHICLE WHEN HE NOTICED THIS PULLING AND WAS ABLE TO DESCRIBE IT. I TOOK IT IN AND BOTH REAR CONTROL ARMS HAD TO BE REPLACED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11093293May 11, 2018
SUSPENSION, WHEELS
THE DRIVER SIDE BALL JOINT HAS BROKEN 7 TIMES IN 1 YEAR AND HAS BEEN REPLACED. USING 4 DIFFERENT MECHANICS ASSUMING IT WAS THE MECHANIC. THIS HAS HAPPENED EACH TIME WHILE DRIVING. THE LAST MECHANIC PUT AN ADDITIONAL NUT AND HAS ASSUMED TO WORK. HE ALSO INDICATED THAT HE HAS REPAIRED OTHER JEEP LIBERTY'S WITH SAME PROBLEM IN ONE CASE HE WELDED IT ON, I HAVE SEEN 3 OTHERS IN MY SMALL TOWN THAT YOU CAN SEE THEY ALSO HAVE A DRIVER FENDER THAT IS DAMAGED AS MINE IS WHEN THE BALL JOINT BREAKS AND TIRES PUSHES WHEEL FENDER OFF. THIS IS NOT AN ISOLATED PROBLEM AND CAN NOT BELIEVE THIS ISSUE HAS NOT BEEN ADDRESSED IN A RECALL, IT ASKS FOR A DATE, WELL THE FIRST TIME WAS SPRING OF 2017 SINCE THEN IT HAS HAPPENED 6 ADDITONAL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093224May 10, 2018
SERVICE BRAKES
DRIVING MY VEHICLE TODAY AND STARTED SHAKING IN FRONT PASSENGER SIDE. I PULLED OVER THINKING A FLAT TIRE. NOTHING AND CONTINUED. I THEN BEGAN SMELLING BURNING AND MORE SHAKING AND SMOKE. I PULLED OVER AGAIN AT THIS POINT . MY FRONT BRAKES LOCKED UP. ONE MONTH AGO I HAD SIMILAR SITUATION WITH BACK BRAKES AND HAD TO HAVE BOTH CALIBERS AND ROTERS AND PADS REPLACED. ALL FOUR CALIBERS WILL NOW HAVE BEEN REPLACED ON THIS VEHICLE AND ROTERS DUE TO CALIBERS FREEZING . VEHICLE WAS TOWED AND UNDRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092094May 6, 2018
AIR BAGS
AIR BAG LIGHT IS ON. IT WILL NOT GO OUT. I DID THE SELF DIAGNOSIS TEST WITH THE IGNITION BUT IT SAID WAS DONE AND DID NOT FLASH ANY CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092105May 6, 2018
SUSPENSION
WHILE DRIVING ON A1A IN COCOA BEACH- BALL JOINT COMPLETELY CAME OUT ON DRIVERS SIDE TIRE- UNDRIVABLE AND TOWED TO MY BUSINESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092034May 5, 2018
SEAT BELTS
DRIVER'S SEATBELT LATCH WON'T ENGAGE/RESET/CLICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091565May 3, 2018
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE SHIELD UNDER THE DRIVER'S SIDE DOOR DETACHED FROM THE VEHICLE. ADDITIONALLY, THE UNDERCARRIAGE WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,668.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091037April 30, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND A GRINDING SOUND WAS HEARD. IN ADDITION, THE ABS, ESP, AND ANTI-SKID WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (LAKESHORE CHRYSLER DODGE JEEP RAM FIAT, 330 E HOWZE BEACH RD, SLIDELL, LA 70461), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090899April 29, 2018
ENGINE
THE ROCKER ARM OF MY JEEP BECAME ATTACHED FROM THE ENGINE BECAUSE THERE IS A FLAW ON THE PASSENGER'S SIDE OF THE ENGINE. THE WAY THE CAM TURNS MAKES IT A VERY REAL POSSIBILITY THAT THE ROCKER ARMS ON THAT SIDE CAN DETACH. APPARENTLY THIS IS A VERY COMMON PROBLEM AND VERY WELL KNOWN AMONG MECHANICS FOR THE COMPANY AS WELL AS THIRD-PARTY MECHANICS, BUT THE COMPANY THEMSELVES CLAIMED THEY'VE NEVER HEARD ANY ISSUES ON THE MATTER. I ACTUALLY HAVE HAD A FRIEND HAVE THE SAME ISSUE WITH HER VEHICLE A COUPLE YEARS BACK, AND SHE WROTE AND THEY STONEWALLED HER AS WELL. I REALLY THINK THIS IS A DANGEROUS ISSUE THAT SHOULD BE EXAMINED MORE SERIOUSLY. THERE'S TONS OF PEOPLE WHO HAVE WRITTEN ONLINE WHO HAVE HAD THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090528April 28, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
I AM FILING THIS TO GET SOME SORT OF HELP AND DIRECTION TO TAKE CARE OF THESE RECALLS ON THIS VEHICLE NHTSA NUMBER 13V-252.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090356April 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
WHEN THE THERMOSTAT GETS TO THE MIDDLE INDICATOR WHICH IS IN THE NORMAL ZONE WHEN YOU STOP THE VEHICLE SHUTS DOWN UNTIL IT COOLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089449April 25, 2018
FUEL SYSTEM, GASOLINE
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO BROKEN FUEL STRAPS. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089799April 24, 2018
UNKNOWN OR OTHER
OIL PAN AND TRANSMISSION PAN HAVE RUSTED OUT AND STARTED LEAKING. I FEEL THE CAR IS NOT OLD ENOUGH TO HAVE THIS PROBLEM AND IT IS AN ISSUE WITH THE MANUFACTURER PARTS. WE DIDN'T NOTICE THE PROBLEM UNTIL WE WERE GETTING AN OIL CHANGE BUT THE GENTLEMAN TOOK A VIDEO OF THE LEAK FOR US AND WHEN WE GOT HOME WE NOTICED THE ENORMOUS PUDDLE IN OUR DRIVEWAY WE HAD SOMEHOW MISSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089151April 20, 2018
AIR BAGS
I WAS INVOLVED IN A CRASH AND ALMOST DIED MY AIR BAGS DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11088995April 19, 2018
FUEL/PROPULSION SYSTEM
FUEL SPILLS OUT OF THE FILLER NECK WHEN FILLING THE TANK. FILLER NECK IS LOOSE AND WOBBLY SEVERAL TSB'S OUTLINE THIS ISSUE BUT ACCORDING TO FCA CUSTOMER CARE, MY CAR IS NOT INCLUDED IN ANY RECALLS BASED ON THE VIN. ROLLOVER VALVE INSIDE FUEL TANK IS MOST LIKELY STUCK AND COULD CAUSE FUEL SPILLAGE, DEATH AND DESTRUCTION IF THE VEHICLE IS INVOLVED IN A ROLLOVER ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088668April 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE, VISIBILITY/WIPER, AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT ALSO MENTIONED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WHEN ACTIVATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO RESPOND RIGHT AWAY, BUT LATER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO NOTIFY HER OF WHEN THE VEHICLE WOULD BE INSPECTED. THREE WEEKS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED THE MANUFACTURER AGAIN AND WAS INFORMED THAT THE RECALL REPAIRS WOULD BE FREE OF CHARGE. THE VEHICLE WAS TAKEN TO THE DEALER (CLEAR LAKE CHRYSLER JEEP DODGE (15711 GULF FWY, WEBSTER, TX 77598, 281-481-1000) FOR THE RECALL REPAIRS PER THE MANUFACTURER'S RECOMMENDATION. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11088739April 17, 2018
ELECTRICAL SYSTEM, SEATS, VISIBILITY:SUN/MOON ROOF ASSEMBLY
A PIECE FELL FROM UNDER THE SEAT WHICH MAKES THE SEAT FEEL LOOSE. THE SIDE CONTROL PANEL FOR MOVING THE SEAT BACK AND FORTH DOES NOT GIVE FULL CONTROL OF ADJUSTING THE SEAT. THE KEY LESS REMOTE WILL NOT LOCK AND UNLOCK MY DOORS. I HAVE TO USE MANUAL LOCKS. I TOOK IT TO BE LOOKED AT, I WAS ADVISED GROUND WIRES WERE CROSSING AND BLOWING OUT A FUSE/RELAY. THE MOPHAR SKYLINER SUNROOF IS OFF TRACK. THERE IS A MANUFACTURER DEFECT IN THE SUNROOF. CHRYSLER HAS NOT ISSUED A RECALL YET SEVERAL JEEPS ARE HAVING AND HAVE HAD THIS ISSUE. IT IS $300 FOR A NEW ROOF WHICH WILL BREAK/GO OFF TRACK WITHIN 2 YEARS. OR $6000 TO REPAIR THE ROOF I HAVE WHICH STILL DOES NOT GUARANTEE IT WILL BREAK/GO OFF TRACK AGAIN. THE ROOF OPENS ON IT'S OWN WHILE I AM DRIVING CAUSING EXPOSURE TO OUTSIDE WEATHER. I HAVE READ FROM OTHER CUSTOMERS THAT THE ROOF HAS FLOWN OFF WHILE DRIVING WHICH CAN CAUSE INJURIES TO THE PASSENGERS IN VEHICLE AND/OR DRIVING AROUND THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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