Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#705065March 29, 1999
VEHICLE SPEED CONTROL
WHEN SHIFTING FROM REVERSE TO DRIVE THE VEHICLE WILL LUNGE FORWARD AND WILL ONLY STOP WHEN YOU PRESS ON THE BRAKES SO HARD AS TO STALL ENGINE. IT SEEM THAT THE VEHICLE "DROPS THE CLUTCH" INTO 2ND GEAR WHEN THIS HAPPENS. DEALER NOT ABLE TO DUPLICATE PROBLEM. CHRYSLER REFERS CONSUMER TO DEALER. HAS HAPPENED TO CUNSUMER MANY TIMES, BUT CONSUMER HAS NOT PURSUED ISSUE FURTHER WITH DEALER AS THEY CHARGE FOR EACH EVALUATION/COMPLAINT. CONSUMER IS AFRAID THAT AN ACCIDENT WILL OCCUR IF THIS CONTINUES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705074March 29, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BOTH FRONT ROTORS FAILED, HUB SEPARATED FROM ROTORS ON LEFT AND RIGHT SIDES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544643March 26, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP FAILED/REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836175March 26, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRIVING AT APPROXIMATELY 10 MPH ON FLAT SURFACE ABS BRAKES FAILED AND VEHICLE SLID WHICH RESULTED IN AN ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#836157March 25, 1999
UNKNOWN OR OTHER
ENGINE CHECK LIGHT STAYS ON WHILE DRIVING, WHICH INDICATES THERE IS A PROBLEM WITH THE VEHICLE WHICH MAY RESULT IN AN ACCIDENT. DEALER REPLACED PARTS, BUT CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836067March 24, 1999
STEERING:RACK AND PINION, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:HYDRAULIC POWER ASSIST:PUMP
CONSUMER PURCHASED VEHICLE IN NOVEMBER 98, AND HAS TAKEN VEHICLE TO DEALERSHIP FOUR TIMES IN FOUR MONTHS FOR STEERING NOISE DUE TO RACK AND PINION STEERING FAILURE. DEALERSHIP REPLACED STEERING PUMP/GEAR BOX, AND RACK AND PINION. VEHICLE HAS BEEN AT DEALERSHIP FOR ONE MONTH FOR REPAIRS. JEEP MANUFACTURER IS AWARE OF THE PROBLEMS, AND SENT A REPRESENTATIVE TO NEW JERSEY TO LOOK AT VEHICLE . REPRESENTATIVE HAS NOT FOUND A REMEDY FOR THIS DEFECT. JEEP-800-334-9200----REFERENCE #5514019. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836045March 23, 1999
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
SWITCH WHICH CONTROLS THE REAR WINDSHIELD WIPERS AND TAILGATE MALFUCTIONED, CAUSING THE LIGHTS TO GO UNEXPECTEDLY WHICH MAY CAUSE ACCIDENT. DEALER REPLACED THE SWITCH, BUT PROBLEM REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836058March 23, 1999
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL
VEHICLE SUDDENLY ACCELERATED AND WAS UNABLE TO STOP BY APPLYING THE BRAKES, EVENTUALY CAUSING THE CONSUMER TO HAVE A REAR END ACCIDENT. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALER HAS NOT BEEN CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#834894March 22, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE AUTOMOBILE WAS AT DEALER FOR REPAIRS , CONSUMER WAS GIVEN A CALL BY THE DEALER, STATING THAT DOOR LATCH ASSEMBLY HAD FALLEN INTO THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835974March 18, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CONSUMER WAS MAKING A LEFT TURN AND ANOTHER CAR RAN A RED LIGHT HITTING CONSUMER ON THE LEFT FRONT. A FEW MOMENTS AFTERWARD THE JEEP BURST INTO FLAMES. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#835855March 15, 1999
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
SEAT WARMER, WHEN ON, GETS EXTREMELY HOT, APPROXIMATELY 214 DEGREES. DEALER CONTACTED, AND CANNOT REMEDY THE PROBLEM. PROBLEM OCCURRED THREE TIMES. ALSO, STEERING GEAR BOX LOCKED UP AND WAS REPLACED/TRANSFER CASE WAS MAKING NOISE AND WAS REPLACED. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704437March 15, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILS TO STAY IN PARK, CAUSING VEHICLE TO GO TO REVERSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#704480March 15, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SAG/HESITATE, ATTEMPT TO STALL UPON ACCELERATION,DEALER DUPLICATED PROBLEM ON TEST DRIVE, BUT UNABLE TO FIX. NOTED TRANSMISSION FLUID WAS ALSO 1 QUART LOW, UNUSUAL FOR NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835774March 12, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DEFECTIVE ABS HYDRAULIC CONTROL UNIT CAUSED THE ABS BRAKES TO BECOME INOPERATIVE, WHICH ALMOST RESULTED IN AN ACCIDENT. DEALER IS REPLACING THE ABS HYDRAULIC CONTROL UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607572March 12, 1999
ENGINE AND ENGINE COOLING:ENGINE
TRANSMITTER FAILED CAUSING SERVICE ENGINE LIGHT SOON LIGHT TO ILLUMINATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607580March 12, 1999
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CD PLAYER SWITCH FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704279March 11, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I AM A FRIEND WHO WILL DESCRIBE THE PROBLEMS THAT CELENA HAS ENCOUNTERED WITH HER GRAND CHEROKEE LAREDO. THE FIRST, SHE NOTICED A SPRAYING OF OILY FLUID NEAR THE TOP OF THE RADIATOR MORE TOWARDS THE AREA NEAR THE BATTERY. AT THAT POINT, SHE NOTICED THAT THE INTERIOR PORTION OF THE HOOD HAD SOME DARK OILY SPOT. I HAS SUSPICION THAT IT HAD ORIGINATED FROM A LEAKING 3/8 -1/2" FITTING ATTACHED TO THE SIDE OF THE RADIATOR AND LEADING TOWARDS THE BOTTOM OF THE TRANSMISSION. SHE BROUGHT IT IN THE DEALERSHIP FOR AN INSPECTION. MASTER MECHANIC INSPECTED THE SUSPECTED AREA. DUE TO THE FACT THAT THE TRANSMISSION FLUID LINE CONNECTS TO THE RADIATOR TO ALLOW THE OIL TO COOL OR SOMETHING LIKE THAT. ANYWAYS, THEY WENT AHEAD AND PLACED TEFLON TAPE AT THE AREA. PROBLEM #2, I NOTICE SOME OIL ON THE FRONT DRIVER SIDE FLOOR MAT. THE LOCATION OF THE SPILL HAD OCCURRED UNDERNEATH, TO THE LEFT, OF THE STEERING WHEEL COLUMN OR UNDERNEATH WHERE THEY WOULD PLACE THE CONNECTOR TO PERFORM THE COMPUTER DIAGNOSTIC . THE AREA WOULD BE WHERE THE LEFT FOOT WOULD NORMAL REST ON THE MAT. THE AREA OF THE SPILL WAS ABOUT 8" IN LENGTH AND 3" IN WIDTH. THE VISCOSITY WOULD BE OF A DIRTY BRAKE FLUID OIL, HYDRAULIC, OR POWER STEERING FLUID. THE AMOUNT WOULD BE ABOUT 1 - 1 1/2 TABLESPOON FULL. I AM CONCERNED THAT IT COULD BE DAMAGING SOMETHING IF THE OIL VACATED A RESERVOIR/FLUID LINE OR THE RISK THAT THE BRAKES CAN FAIL IF IT IS BRAKE FLUID. PROBLEM #3 - RIGHT REAR PASSENGER WINDOW INTERMITTENTLY DOES NOT MOVE UP OR DOWN WHEN IT IS OPENED OR CLOSED. THXS IN ADVANCE...PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704296March 11, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE STALLS INTERMITTENTLY BOTH IN DRIVE AND REVERSE. JEEP STATED THAT THIS IS A SOFTWARE PROBLEM BUT HAS BEEN UNABLE TO CORRECT IT. ON SEVERAL OCCASIONS THE VEHICLE WAS ALMOST STRUCK BY ANOTHER VEHICLE WHEN IT STALLED. THE MOST DANGEROUS SITUATIONS HAVE OCCURRED IN INTERSECTIONS AND WHEN DRIVING ON A HILL. FOR EXAMPLE, WHEN ENTERING A BUSY ROAD FROM A SIDE ROAD WITH POOR VISIBILITY, THE VEHICLE STALLED WHEN ATTEMPTING TO BACK UP FROM THE INTERSECTION WHEN IT BECAME APPARENT THAT THE VEHICLE WAS ENTERING THE LINE OF TRAFFIC (IT WAS NECESSARY TO ACTUALLY PARTIALLY ENTER THE INTERSECTION TO SEE TRAFFIC COMING FROM THE LEFT. ANOTHER DANGEROUS SITUATION OCCURRED WHEN THE VEHICLE STALLED ON A HILL AND THE DRIVER, WHO WAS INEXPERIENCED, FOUND THE CAR ROLLING BACKWARDS WHEN STEPPING ON THE ACCELERATOR BECAUSE THE VEHICLE HAD STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704305March 11, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#704299March 11, 1999
ELECTRICAL SYSTEM:HORN
HORN HAS NEVER CONSISTENTLY WORKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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