Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#706066April 28, 1999
VEHICLE SPEED CONTROL
WHEN SPEED CONTROL IS ENGAGED, AT ANY SPEED, THROTLE SURGES AHEAD 2-7 MPH. VERY DANGEROUS IN TRAFFIC! CHRYSLER SHOP MANUAL CONFIRMS THIS PROBLEM ON ALL JEEPS. CHRYSLER REFUSES TO FIX PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706069April 28, 1999
UNKNOWN OR OTHER
WHEN TRANSFER CASE IS IN FULL TIME 4WD, NO INDICATOR LIGHT ON INSTRUMENT PANEL. CAUSES UNSAFE HANDLING ON DRY PAVEMENT. JEEP SAYS- PROBLEM ON ALL JEEPS. JEEP WILL NOT CORRECT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545212April 27, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE EXPERIENCES BACKFIRES, JUMPS FORWARD WHEN STOPPING AND RPM'S FLUCTUATE CONTINUALLY, REPLACEMENT OF TRANSMISSION DID NOT RECTIFY PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545162April 26, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ELECTRICAL SYSTEM:IGNITION, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:STABILIZER BAR, STEERING:LINKAGES:DRAG:LINK:CONNECTION, VEHICLE SPEED CONTROL, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING:COOLING SYSTEM
SERPENTINE BELT FAILED TWICE. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705909April 23, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705898April 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE STOPPED WITH THE ENGINE RUNNING, THE TRANSMISSION IN "PARK" THE VEHICLE AUTOMATICALLY WENT INTO REVERSE. NO ONE WAS IN THE AUTOMOBILE AT THE TIME. IT CRASHED INTO A DELLIVERY TRUCK, AND THEN JUMPED INTO "DRIVE" AND FORTUNATELY THE DRIVER WAS ABLE TO REACH INTO THE OPEN DOOR AND TURN OFF THE ENGINEOFF. DAMAGE TO THE VEHICLE EXCEEDED $5,000.00 AND FORTUNATELY NO PERSONS WERE INJURED. WITNESSES REPORTED THAT THE DRIVER WAS OUTSIDE THE VEHICLE FOR 5 MINUTES BEFORE THE VEHICLE TOOK OFF IN REVERSE AND ACCELERATED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#705850April 21, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
MY RESEARCH ON THIS ISSUE SHOWS A RATHER ALARMING RATE OF TRANSMISSION FAILURES ON 1993-1995 JEEP GRAND CHEROKEES. CHRYSLER WITHOUT ANY FIGHT AGREED TO PAY HALF THE COST OF REPAIR. I BELIEVE THEY HAVE BEEN DOING THIS WITH OWNERS WHO CALL THEM TO REPORT THE PROBLEM, IN AN ATTEMPT TO KEEP DEBATE QUIET ABOUT POTENTIAL FOR A RECALL. THE FAILED TRANSMISSION COMPONENT WAS UNAVAILABLE FOR REPLACEMENT FOR 6 MONTHS DUE TO "NATIONAL BACK ORDER". BOTH THE DEALER AND THE TRANSMISSION SHOP WHO PERFORMED THE WORK, INDICATED "...WE SEE MORE OF THESE THAN WE SHOULD."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705855April 21, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAD NO WARNING SIGNS OF FAILURE, FLUID LEVEL AND CONDITION WERE BOTH O.K. TRANSMISSION WOULD SLIP IN FIRST GEAR, DEALER REBUILT TRANSMISSION AND REPLACED OVERDRIVE UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705856April 21, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE CALIPER FAILURE WAS EXPRESSLEY WARRANTED UNDER CHRYSLER'S BUMPER TO BUMPER POLICY, YET SERVICE THREATENED THAT IF I CONTINUED COMPLAINING POLICE WOULD BE CALLED AND I WAS CHARGED $75.00 FOR THE 'SYSTEM' TEST. ASE CERTIFIED MECHANIC INDICATED TO ME THAT LEFT FRONT CALIPER HAD FAILED TO RELEASE, THUS WARPING THE BRAKE DISC. THIS VERY MECHANIC TOLD ME TO GO BACK TO THE DEALER AND GET IT REPAIRED FOR FREE. BUT PASSPORT CHRYSLER DENIED ANY MALFUNCTION, AND POINTED TO DRIVER NEGLIGENCE AS THE REASON FOR THE "STUCK" CALIPER. TRANSMISSION FAILURE OCCURRED AFTER WARRANTY, AND EVEN THOUGH TSB'S WERE ABUNDANT REGARDING DEFECTIVELY DESIGNED TRANSMISSIONS, AGAIN I WAS NOT EVEN OFFERED ANY ASSISTANCE TO REPAIR THE DEFUNCT TRANSMISSION. GEE, I GUESS I'LL BUY A CAR THERE AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836881April 20, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES UNDER REGULAR BRAKING CONDITIONS, NO INCLEMENT WEATHER, THERE IS A LOT OF VIBRATION AND SHAKING. THE ROTORS WERE TURNED AT 30000 MILES BECAUSE THEY WERE REPEATEDLY WARPING. CURRENTLY, AT 40,000 MILES THE CONDITION IS BACK. 8AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705796April 20, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
IF YOUR USING ANY OF THE GEARS TO APPLY ENGINE BRAKING IN A DOWNGRADE ONCE THE TACHOMETER REACHES 2500 OR MORE THE ENGINE ENTERS A FREEWHEELING STATE WHERE THERE IS LITTLE OR NO SLOWING EFFECT. WITH THE USE OF ANY GEAR, AFTER THE INITIAL BRAKING CAUSED BY THE ENGINE REVVING TO MATCH THE GEAR SPEED (FLYWHEEL EFFECT) THE ENGINE GOES INTO A "HIGH IDLE" STATE AND OFFERS NO MORE COMPRESSION BRAKING. THE ONLY WAY TO SLOW IN DOWNGRADES IS EXCESSIVE USE THE BRAKES. USE OF ANY REASONABLE GEAR FOR THE SPEED DOES LITTLE GOOD. MOST STATES HAVE LAWS AGAINST PUTTING YOUR CAR INTO NEUTRAL WHILE MOVING FOR THIS REASON. NO COMPRESSION BRAKING IN MOUNTAINEOUS DRIVING WILL LEAD TO BRAKE LOSS DUE TO OVERHEATING. TOWING A TRAILER WOULD MAKE THINGS WORSE. I BELIEVE NO ENGINE BRAKING IS A SERIOUS SAFETY DEFECT. THIS VEHICLE REQUIRES MORE BRAKE APPLICATION DOWNHILL THAN ANY OTHER VEHICLE I HAVE DRIVEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545024April 16, 1999
VEHICLE SPEED CONTROL
VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN LOSS OF CONTROL AND THE VEHICLE HITTING A STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705633April 14, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WIPER BLADES STIFFEN AND LOSE CONTACT WITH THE WINDSHIELD, EXCEPT AT THE ENDS, AT TEMPERATURES BELOW 30 F. THE BLADES WILL NOT EVEN CLEAR WATER FROM THE WINDSHIELD. STOPPING AND CLEANING THE BLADES ONLY WORKS FOR A FEW MINUTES. IN ORDER TO SEE WHERE YOU ARE GOING, YOU MUST LOOK THROUGH THE BOTTOM OF THE WINDSHIELD. I HAVE BEEN DRIVING IN IDENTICAL WINTER CONDITIONS FOR OVER 20 YEARS WITH SUBARUS AND MY OTHER JEEP AND HAVE ONLY EXPERIENCED THIS TYPE OF PROBLEM UNDER EXTREME CONDITIONS. I FEEL THAT THIS IS A SERIOUS SAFETY PROBLEM THAT JEEP NEEDS TO ADDRESS. THE DEALER SAYS THAT NOTHING CAN BE DONE UNLESS THEY HAVE A TSB. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834328April 13, 1999
ENGINE AND ENGINE COOLING:ENGINE
PULLING OUT FROM A PARKING LOT, VEHICLE HAD NO STEERING AND NO POWER. DRIVER HEARD A BIG BANG AND THE TENSIONER FELL OUT OF THE ENGINE. THE CHEROKEE IS BEING HELD AT DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705508April 11, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE BEGAN MAKING TINNY GROWLING NOISE THAT GOT LOUDER WITH ACCELERATION. BROUGHT TO DEALER. ADVISED FRT DIFFERENTIAL, PINION BEARINGS, SEALS AND AXLE BOOTS FAILED AT 70 MPH. FRT DIFFERENTIAL REBUILT. INCLUDING ALL PINION BEARINGS, SIDE BEARINGS, SEALS AND AXLE BOOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705509April 11, 1999
STEERING: STEERING WHEEL/HANDLE BAR
MULTIPLE COMPLAINTS VEHICLE DOES NOT DRIVE STRAIGHT. STEERING WHEEL IS APPROX 15 DEGREES TO LEFT. ADVISED FRONT END IS IN FACTORY SPECS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705528April 11, 1999
SUSPENSION:REAR
BOTH REAR AXLES ARE SCORED AT THE POINT OF INTERACTION WITH WEEL BEARINGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544959April 9, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TRANSFER CASE MISALIGNED CAUSING VIBRATION AND NOISE. MJS (97V-194)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705446April 9, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTOS WARPED AND REPLACED BY DEALER AT 10000 MILE. THE REAR BRAKE ROTORS HAVE NOW WARPED. AT 22000 MILES, DEALER WILL NOT MAKE REPAIR *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705463April 9, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES PULSATING WHILE STOPPING. ROTORS CUT AT 15K MI. PROBLEM RETURNED. ROTORS/PADS REPLACED AT 22K MI. $625. SUCKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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