Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#710181August 18, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I WAS DRIVING HOME FROM WORK ON A PLEASANT SUMMER AFTERNOON. WHEN I WENT TO STOP IN TRAFFIC MY BRAKES FAILED. I PULLED THE EMERGENCY BRAKE SO THAT I COULD STOP BUT I STILL TAPPED THE VEHICLE IN FRONT OF ME. I HAD THE CAR TOWED TO MY GARAGE WHERE THEY CHECKED THE BRAKES. THEY FOUND THAT BOTH FRONT ROTORS HAD BROKE LOOSE FROM THE DISC GIVING ME NO BRAKES WHATSOEVER. I HAD THE BRAKES CHECKED ONLY TWO WEEKS PRIOR FOR WEAR AND WAS TOLD THAT THEY WERE GOOD. WE CHECKED WITH TARBOX MOTORS TO SEE IF THERE WAS A RECALL ON THESE BRAKES BUT WAS TOLD THAT THE RECALL ONLY APPLIED TO THE 1993 JEEP GRAND CHEROKEE. I FEEL THAT SOMETHING SHOULD BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE IS KILLED INSTEAD OF BEING LUCKY LIKE ME AND BE DOING ONLY 20 WHEN IT HAPPENED. I
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#710184August 18, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VECHILE JUMPED FROM PARK TO REVERSE WHEN TIME OF STARTING
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#845233August 17, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
WHENEVER MAKING RIGHT HAND TURNS WOULD GET A CLICKING NOISE IN CV JOINT. VEHICLE WOULD CUTOFF WITHOUT WARNING. SPEED NOT A FACTOR. WHEN IN REVERSE, THE VEHICLE WOULD CUT OFF. HAD BEEN TO DEALER 15 TIMES FOR PROBLEM & NOTHING WAS FOUND WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710095August 17, 1999
POWER TRAIN:DRIVELINE:DRIVESHAFT
CAUGHT FIRE AFTER REPLACING, CONTACTED EVERYONE, NO ONE HELPING, I HAVE A LETTER AND A DESCRIPTION IN FORMAT WRITTEN TO DEALERSHIP, THEY HAVE PROVIDED A VEHICLE FOR ME TO DRIVE, BUT IT HAS BEEN 7 WEEKS TODAY AND I STILL DO NOT HAVE A VEHICLE TO DRIVE, CAN NOT STOP PAYMENT ON JEEP BECAUSE CAN NOT AFFORD TO RUIN CREDIT. I NEED SOME HELP. NO ONE FROM FRANK SHOOP HAS CALLED AND I NEED SOME ACTION TAKEN... THANKS AMY, THE VEHICLE IS LISTED IN JEFF AND AMY SANDEFUR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#710099August 17, 1999
WHEELS
ALUMN. WHEEL BROKE IN 2 PIECES WHILE DRIVING-RUBBER STAYED ON WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845107August 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AUTOMATIC TRANSMISSION MALFUNCTIONED, CAUSING IT TO JUMP OUT OF GEARS AND COULD RESULT IN A CRASH. ALSO VEHICLE WAS ON AND IN "PARK" POSITION AND THE OCCUPANT WAS STANDING OUTSIDE OF THE VEHICLE WHEN IT JUMPED OUT OF GEAR AND ACCELERATED. OCCUPANT HAD TO JUMP INTO THE VEHICLE AND STOP IT. DEALER WILL REPLACE THE TRANSMISSON SYSTEM. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710002August 15, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
GAS TANK WAS REPLACED MID JULY OF 1999. AFTER THAT DATE, THE "CHECK ENGINE" LIGHT APPEARED. SERVICE DEPARTMENT CLAIMED THAT THE OXYGEN SENSOR WAS BAD AND REPLACING THE PART WOULD FIX THE PROBLEM. THE FOLLOWING DAY, THE "CHECK ENGINE" LIGHT APPEARED AGAIN. DEALERSHIP WAS NOTIFIED, BUT THE SERVICE DEPARTMENT WAS TOO BUSY TO SERVICE US IN THE NEXT FEW DAYS. WE WENT DOWN TO ORLANDO FL, WHERE WE PURCHASED THE VEHICLE, AND THEY SAW THE CAR IMMEDIATELY. THE SERVICE DEPARTMENT'S DIAGNOSIS WAS THE SAME AS THE DEALERSHIP IN JACKSONVILLE, FL. OXYGEN SENSOR WAS REPORTED AS BAD AND REPLACED A SECOND TIME IN LESS THAN A WEEK'S PERIOD. THE FOLLOWING DAY, ON THE WAY BACK TO JACKSONVILLE FROM ORLANDO, THE "CHECK ENGINE" LIGHT APPEARED AGAIN AND THE DEALERSHIP WAS NOTIFIED IN JACKSONVILLE. WE ARE SCHEDULED TO HAVE THE CAR SERVICE AGAIN TO CORRECT THE PROBLEM. FURTHERMORE, THE CAR IS NOW RUNNING ROUGH; INDICATING THAT THE LIGHT IS NOT JUST A MALFUNCTION, PUT A POTENTIONALLY SERIOUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710003August 15, 1999
FUEL SYSTEM, OTHER
AFTER HAVING THE GAS TANK REPLACED IN MID JULY OF 1999, I NOTICED AFTER DRIVING FOR OVER 100 MILES, THE GAS NEEDLE ON THE DASH WOULD NOT MOVE OFF OF FULL. WHEN I CHECKED THE OVERHEAD COMPUTER TO DETERMINE HOW MANY MILES I HAD UNTIL EMPTY, IT STILL SHOWED THE MAXIMUM. THE PROBLEM WAS REPORTED TO THE DEALERSHIP IN JACKSONVILLE AND WAS SUPPOSEDLY TAKEN CARE OF. LAST NIGHT, MY WIFE AND 14 MONTH OLD CHILD WERE DRIVING DOWN I-10 AND WITH A 1/4 TANK STILL SHOWING, THE CAR JUST QUIT. IT HAD APPARENTLY RAN OUT OF GAS. MY WIFE HAD TO GET SOMEONE TO TAKE HER TO A GAS STATION AND GET SOME GAS. AFTER FILLING UP, THE SAME PROBLEM APPEARED AS BEFORE. MY WIFE WAS ABLE TO DRIVE OVER 100 MILES AGAIN WITHOUT THE GAS NEEDLE MOVING OFF OF THE FULL POSITION. THE DAY BEFORE, MY WIFE HAD ONLY DRIVEN ABOUT 150 MILES BEFORE THE CAR NEEDED TO BE FILLED UP AGAIN. I BELIEVE THE PROBLEM IS DIRECTLY RELATED TO THE "CHECK ENGINE" LIGHT THAT IS BEING SERVICED FOR THE 3RD TIME NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710013August 15, 1999
STEERING:LINKAGES
WLEELS LOCK WHEN IN REVERSE, UNALBE TO STEER VEHICLE TO GO FOWARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710015August 15, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
EXCESSIVE GEAR WHINE/NOISE FROM DIFFERENTIALS. FRONT REBUILT TWICE, REAR REBUILT ONCE. DEALER ORDERED NEW FRONT TRANSAXIAL UNIT ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709946August 13, 1999
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547936August 12, 1999
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE WIND DRAG IS NOT DEFLECTEED PROPERLY ,DUE TO DESIGN, WHEN THE SUNROOF IS OPEN CAUSING ROOF VIBRATIONS AND ALOT OF NOISE INSIDE THE CABIN OF THE VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844808August 11, 1999
SUSPENSION
WHILE DRIVING OVER 30 MPH VEHICLE SEVERELY VIBRATED WHICH COULD CAUSE LOSS OF VEHICLE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844836August 11, 1999
FUEL SYSTEM, OTHER
GAS GAUGE INDICATED THAT THERE WAS QUARTER OF A TANK OF GAS. HOWEVER, THERE WAS NO GAS AT ALL IN THE TANK WHICH CAUSED VEHICLE TO STALL AND HAD A CRASH. VEHICLE WAS TOTALED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#844864August 11, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
REAR WINDSHIELD WIPERS FUSE KEEP BLOWING OUT, WHICH CAUSES THE WINDSHIELD WIPERS TO WORK INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709855August 11, 1999
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY, POWER TRAIN:AUTOMATIC TRANSMISSION
[email protected] : PROBLEMS=STEERING, FUELING, TRAN. SLIPS 2ND-3RD,WON'T START, BRAKE PULSATION,SHIFT TO REVERSE LOUD CLUNK NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709859August 11, 1999
STEERING:RACK AND PINION
STEERING STIFF, PULLS HARD RIGHT, THEN LEFT, WON'T TRACK STRAIGHT ON FLAT ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709863August 11, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS SPILLS / OVERFLOWS ON PERSON AT FUELING, PUMP SHUTS OFF, WITH TANK NEAR EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709864August 11, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS OUT OF GEAR WHILE UP-SHIFTING FROM 2ND TO 3RD GEAR (AUTOMATIC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709866August 11, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
WON'T START. BAD FUEL PUMP, NATIONAL BACK ORDER. STILL HARD STARTING AFTER REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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