Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#875239November 20, 2000
TIRES
WHILE DRIVING ABOUT 70 MPH LEFT REAR GOODYEAR WRANGLER ST (P22575R16) TIRE HAD A BLOWOUT, AND KEPT CONTROL OF VEHICLE. DROVE OFF ROAD WHERE A TECHNICIAN TOLD CONSUMER THAT HE WAS DRIVING ON LOW AIR. 225/75 R16, JEEP, GRAND CHEROKEE, 2000. *AK DOT #M671EKWR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736569November 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD TO REPLACE MY ROTORS 3 TIMES IN 2 YEARS ON MY JEEP, GRAND CHEROKEE. THERE IS A PULSATING EFFECT WHEN I ATTEMPT TO STOP.. I FEEL THAT THIS A VERY SEVERE SAFTEY PROBLEM AND I THINK THAT CHRYSLER SHOULD OWN UP TO THERE PROBLEMS WITH THE ROTORS AND HAVE AN ACROSS THE BOARD RECALL OR THEY COULD END UP IN THE SAME BOAT AS FIRESTONE / FORD. I FEAR FOR THE SAFTEY OF THE OCCUPANTS OF MINE AND OTHER PEOPLES VEHICLES WHEN THEY ARE FORCE TO DRIVE A JEEP WITH FAULTY ROTORS AND BRAKING SYSTEMS. MUST SOMEONE DIE BEFORE SOMETHING IS DONE??? I THINK THAT A RECALL SHOULD START NOW. I SHOULD NOT HAVE TO PAY FOR SOMETHING THAT IS A MAJOR SAFTEY PROBLEM. CHRYSLER IS MAKING US PAY BECAUSE THEY SAY THAT THE VEHICLE HAS OVER 12000 MILES ON IT. THIS IS A TRAVESTY OF JUSTICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736464November 17, 2000
TIRES
LEFT REAR TIRE HAD TREAD SEPARATION AND SIDEWALL CIRCUMFERENTIAL DISINTEGRATION, WITH LOSS OF CONTROL OF THE SUV. IT WAS DRY ROAD, DAYTIME, OUTSIDE TEMP ABOUT 55F, SPEED ABOUT 42 MPH, AND CAR HAD BEEN MOVING FOR ABOUT 10 MINUTES FROM COLD START. CAR CAREENED SIDE TO SIDE OF 2 LANE MEDIUM SPEED HIGHWAY, FINALLY STOPPING IN ABOUT 1/4-1/3 MILE. REQUIRED EXTREMELY VIGOROUS MUSCLE TO LIMIT LATERAL TRAVEL AND TORQUE ROLL OF VEHICLE. THE SOUND WAS LIKE A HELICOPTER ROTOR CHOP THAT BECAME RAPIDLY LOUDER OVER 5-10 SEC, FOLLOWED BY LOSS OF CONTROL. TIRE INSPECTED BY INSURANCE WHO CERTIFIED THERE WAS NO ROAD HAZARD CAUSE, AND 'HAD NEVER SEEN A TIRE DISINTEGRATE LIKE THIS BEFORE'. TIRES ARE OEM, ORIGINAL, ROTATED PER SCHEDULE, MAINTAINED PRESSURE PER LABELLING. VEHICLE HAD TWO PERSONS, NO TOWING OR LOADS MORE THAN 1-2 ADDITONAL PASSENGERS AT ANY TIME. *AK (TIRESIZE: 245-70-16)( DOT NUMBER: TIRE SIZE: 245-70-16 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#736439November 17, 2000
SUSPENSION
VEHICLE HAS ALWAYS PULLED TO THE RIGHT. CASTER/CAMBER ARE OUT OF FACTORY SPECS, BUT THE DEALER SAYS THERE IS NO WAY TO CORRECT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875061November 16, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE IS HAVING MANY PROBLEMS WITH ABS AND BRAKES, ON ONE OCCASION, FRONT BRAKES LOCKED UP, CAUSING SKIDDING AND SHAKING THROUGHOUT STEERING WHEEL, TSB 879 HAS BEEN COMPLETE, ROTORS HAVE BEEN FOUND WARPED SEVERAL TIMES AND HAVE BEEN REPLACED, BRAKE PADS HAVE BEEN REPLACED, PULSATION AND VIBRATION ARE FELT DUE TO FAULTY BRAKES, HOWEVER DEALER CAN NOT REMEDY PROBLEM. TORQUE CONVERTER WAS REPLACED, CONSUMER STATES THAT A NOISE IS IN THE TRANSMISSION AFTER DRIVING A WHILE. ENGINE SURGES WHILE DRIVING AT 55 MPH AND ABOVE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875028November 15, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER HEARD A LOUD RATTLING NOISE COMING FROM VEHCILE. IT WAS TAKEN TO DEALER ON 07-AUG-2000 AND CATALYTIC CONVERTER WAS REPLACED. ON 11-NOV-2000, IT CAME APART & SHATTERED IN EXHAUST. TAILPIPE, MUFFLER, EXHAUST HANGER & GASKET WERE REPLACED. DEALER SAID THEY HAVE SEEN THIS HAPPENING A FEW TIMES, BUT IT SEEMED EARLY FOR IT TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875033November 15, 2000
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION WHEN APPLYING BRAKES, INTERMITTENTLY. DEALER NOTIFIED, AND MADE SOME REPAIRS, BUT PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874995November 15, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ONGOING PROBLEM, WHEN BRAKING STEERING WHEEL VIBRATED. DEALER HAD TURNED BOTH FRONT ROTORS ON TWO OCCASIONS, AND REPLACED PADS ON ONE OCCASION. CURRENTLY,DEALER INFORMED CONSUMER THAT BOTH FRONT ROTORS AND PADS NEEDED TO BE REPLACED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557312November 14, 2000
TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
GOODYEAR WRANGLER TIRE (P225 75 R16 ST) EXPERIENCED BLOWOUT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736268November 14, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
KNOWN PROBLEM STATED BY DEALER CONCERNING "WARPED BRAKE ROTORS. "*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#736309November 14, 2000
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN RUNNNING IT RUNS NORMALLY AND THEN WHEN YOU SHUT IT OFF IT WILL NOT START UP WE HAVE CHANGED THE FUEL FILTER AND THE PLUG WIRES ALSO NEW BATTERY AND CAP AND ROTOR AND PUT A NEW FUEL PUMP RELAY SWITCH AND ALSO 20.00 OF GAS AND SOME INJECTOR CLEANER AND STILL WILL NOT START AFTER SHUTTING OFF . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874890November 14, 2000
VEHICLE SPEED CONTROL
WHEN SLOWING DOWN AT A RED LIGHT WITH FOOT APPLIED TO BRAKE PEDAL VEHICLE SUDDENLY ACCELERATED, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBELM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557588November 13, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS VEHICLE IS EXPERIENCING STALLING PROBLEMS, IT STALLS WHILE IN PARKING LOTS OR WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SAID TO BE FIXED, HOWEVER THE PROBLEM OCCURRED AGAIN, THE CONSUMER WAS TOLD THAT THE PROBLEM IS KNOWN, BUT THERE IS NO FIX FOR IT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557454November 13, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS FAILED PRIOR TO RECALL NOTICE, CONSUMER REQUESTED REIMBURSEMENT BUT WAS ONLY REFUNDED FOR PARTS NOT LABOR, CONSUMER WANTS REIMBURSEMENT FOR LABOR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557463November 13, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ON TWO OCCASIONS THE VEHICLE DEVELOPED SEVERE VIBRATION IN THE FRONT END WHEN BRAKING, IT WAS DETERMINED THAT THE ROTOR ON THE FRONT WHEEL WAS WARPED AND WERE REPLACED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736243November 13, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
CASE AND ALL INTERNAL PARTS; SEALS AND GASKETS ARE COVERED HAVE A ADDED CARE SERVICE CONTRACT 7/100 . UNDER TRANSMISSION IT IS CLEARLY WRITTEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874801November 13, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER IS HAVING THE SAME PROBLEM AS MENTIONED IN RECALL 97V194V002. CONSUMER STATES THAT TANK READS MORE GAS THAN WHAT IS ACTUALLY IN TANK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736189November 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS RECALLED AND REPLACED BY JEEP, REPLACED ROTORS WARPED AFTER ABOUT 6 MONTHS AND 5,000 MILES. DEALER SAYS ROTORS WARPED AND REQUIRE RESURFACING. CHRYSLER REFUSES TO ACKNOWLEDGE ANY WARRANTY OF THEIR OWN REPLACEMENT PARTS AFTER THIS SHORT PERIOD, CLAIMING THAT THE VEHICLE IS OUT OF WARRANTY. I BELIEVE CHRYSLER SHOULD WARRANTY THEIR REPLACEMNT PARTS ON A RECALL OF A FAILED BRAKE COMPONENT, AT LEAST FOR 12 MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736134November 11, 2000
TIRES
ALL FOUR OF THESE TIRES ARE SEPARATING AT TREAD AND SIDEWALL. A FIRESTONE DEALER INSPECTED THEM (YUDDY'S IN PORTSMOUTH, NH) AND TOLD ME THEY WERE ALL SPLITTING. HOWEVER, THEY DON'T WANT TO HELP ME AND GET IN THE MIDDLE. MAYBE BECAUSE I ALREADY BOUGHT FOUR TIRES ELSEWHERE. I STILL HAVE THE TIRES, AND NEED TO TURN THEM IN SOMEWHERE AND GET RE-IMBURSEMENT. THESE TIRES NEED TO BE ADDED TO YOUR LIST AS WELL. *AK (DOT NUMBER: VDHL HLA TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736126November 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT END SHIMMY, BRAKE PEDAL PULSATION WHILE SLOWING. DEALER CLAIMS DRIVER HABITS WARPED ROTORS. CURRENT TSB RECOGNIZES PROBLEM. ON WHEEL TURNING OF ROTOR AND RETROFIT KIT FOR CALIPER TO PULL PADS OFF ROTOR TO ALLOW COOLING. HAD TO FIGHT WITH DEALER TO GET ANY TYPE OF SERVICE WITHOUT PAYING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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