Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#558483December 12, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING, THE FAN BLOWER FOR THE DEFROSTER/HEATER QUIT, LATER CONSUMER NOTICED THERE WAS NO CHANGE IN AIR CIRCULATION FROM THE FAN WHEN CHANGED FROM LOW TO HIGH, CONSUMER REMOVED THE DASH COVER AND HEATER CONTROL ASSEMBLY AND SAW WHERE THE SWITCH/CONNECTOR AND ADJACENT WIRING HAD MELTED, DEALER ORDERED A REPLACEMENT SWITCH AND CONNECTOR AND THE CONSUMER FOUND A WIRING HARNESS AT A SALVAGE YARD FROM ANOTHER JEEP CHEROKEE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737696December 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737651December 11, 2000
TIRES
CUPS AND FLAT SPOTS FOUND FROM PROFESSIONAL INSPECTION. TIRES HAVE FLAT SPOTS MAKING NOISE. TIRES ALSO CAUSING VIBRATION. SIDEWALLS HAVE VISIBLE DIPS. EXTREMELY RAPID WEAR ALSO NOTED. *AK (TIRESIZE: P225/75R16)( DOT NUMBER: TIRE SIZE: P225/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876248December 11, 2000
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
GAS GAUGE DID NOT SHOW CORRECT AMOUNT OF GAS THAT WAS IN VEHICLE. CONSUMER INDICATED THERE WAS RECALL 97V194002 FOR SENDING UNIT. BUT THIS VEHICLE WAS NOT INCLUDED RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737621December 10, 2000
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
SINCE THE BRAKE DISC ROTOR WAS RECALLED ON MY CAR I WONDERED WHETHER ANY OTHER OWNERS HAD A PROBLEM WITH THE RUSTING OF FRONT AXLE JOINTS AND CALIPERS HANGING UP. THANK YOU!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876194December 8, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THERE'S A SHUTTER WHEN BRAKING AT HIGHWAY SPEEDS.IT STARTS TO GET HARDER TO STEER, AND IN EMERGENCY IT COULD BE WORSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876116December 7, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS CONTROLLER FAILED, CAUSING ABS SYSTEM TO MALFUNCTION. DEALER HAS INSPECTED VEHICLE, AND MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737396December 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
FRONT ROTORS CONTINUALLY WARP AND TRANSMISSION SHIFTING DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737404December 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
HARD PULSATION WHEN APPLYING BRAKES MOST NOTICEABLE AT HIGHER SPEEDS. TWO IDENTICAL DEFECTS IN ABOUT FIVE MONTHS. TWO DIFFERENT SERVICE CENTERS REPAIRED SAME BY RE-FACING ROTORS. ONE IN FL AND THE OTHER IN NJ. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876054December 6, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DUE TO DEFECTIVE FUEL PUMP VEHICLE STALLS UNEXPECTEDLY WHICH MAY CAUSE A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737320December 5, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737323December 5, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:FRAME AND MEMBERS
THIS VEHICLE HAS COST US OVER $3,000 IN THE FIRST 1 YEAR AND HALF WE HAVE OWNED IT. I HAVE NEVER OWNED A VEHICLE WITH THIS LITTLE OF MILEAGE AND HAD EVERYTHING GO UP. WE FEEL THIS AUTO IS A TOTAL LEMON AND PEOPLE SHOULD BE MADE AWARE OF THE PROBLEMS OF THIS PARTICULAR VEHICLE. WE HAVE NEVER TOWED ANYTHING NOR HAD IT ON ANYTHING OTHER SURFACE OTHER THAN A PAVED ROAD. I'M NOT SURE WHAT IF ANYTHING YOU CAN DO FOR US, BUT LETTING THE NHTSA KNOW ABOUT THIS VEHICLE IS SOME REASSURANCE. WHAT REALLY UPSETS ME IS THAT WE BOUGHT THIS VEHICLE FROM A SUPPOSED REPUTABLE DEALER. THANK YOU FOR YOUR TIME. I'D APPRECIATE ANY INFORMATION YOU CAN PROVIDE ME ON THIS PARTICULAR VEHICLE AS FAR AS ANY OTHER OWNER COMPLAINTS ETC. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS MATTER. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737331December 5, 2000
SEAT BELTS:FRONT:WEBBING
I WAS STOPPED AT A RED LIGHT WAN ABOUT ONE MINUTE LATER I WAS REAR-ENDED BY A CHEVY BLAZER. I HAD MY SEAT BELT AND SHOULDER HARNESS ON BUT THE TOP ROLLER ON THE SHOULDER HARNESS DID NOT GRAB. FOR THAT REASON MY HEAD HIT FIRST THE STEERING WHEEL AND THEN THE WINDSHIELD, LEAVING ME WITH A FRACTURED NOSE AND CONTUSION ON MY FOREHEAD. I BELIEVE THE BLAZER MUST HAVE BEEN TRAVELING AROUND 45 MPH BECAUSE THAT IS THE SPEED LIMIT ON THAT ROAD AND HE DID NOT TRY AND STOP AT ALL (COMPLETE INATTENTION): THERE WERE NO SKID MARKS UNTIL AFTER WHERE HE HIT US. WE WERE SENT CLEAR THROUGHT THE INTERSECTION AND UP THE SIDEWALK. LUCKILY THERE WAS NO CROSS TRAFFIC OR PEDESTRIANS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#737366December 5, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
HAD PROBLEM WITH FUEL PUMP FAILING DUE TO FAULTY FUEL TANK...BECAUSE OF THIS FAILURE VEHCILES LOSE FUEL TO ENGINE AND VEHICLE SHUTS DOWN(OFF) NO POWER...IF ON A HIGHWAY VEHICLE COULD SHUT DOWN AND DRIVER AND PASSENGERS ARE IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558265December 4, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING, THE VEHICLE STALLED DUE TO A FAULTY FUEL PUMP. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737300December 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAVE BEEN REPLACED THREE TIMES THIS YEAR, APRIL, AUGUST AND DECEMBER. EACH TIME BRAKES STARTED PULSATING. SECOND INCIDENT THE BRAKES ACTUALLY STARTED SEIZING UP WHILE DRIVING ON HIGHWAY. WHEN THE VEHICLE WAS STOPPED AND TURNED OFF, THE BRAKE LIGHTS WERE STILL ON, INDICATING THAT THE BRAKES WERE STILL ENGAGED. DEALER NEVER QUESTIONS REPLACING ROTORS EACH TIME AND EACH TIME THEY ARE UNDER WARRANTY AND AT NO COST TO CONSUMER. I WORRY ABOUT THE SAFETY FACTOR OF WILL THESE BRAKES BE AT PEAK EFFICIENCY WHEN I REALLY NEED THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737306December 4, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
AFTER THE VEHICLE HAS BEEN DRIVEN FOR AT LEAST AN HOUR, EITHER FROM A DEAD STOP OR A VERY SLOW SPEED, WHEN I TURN A SHARP RIGHT CORNER, THE STEERING MECHANISM IN THE TRANSFER CASE LOCKES UP AND THE VEHICLE 'HOPS' INTO THE REST OF THE TURN. THIS HAPPENS MOSTLY WHEN I AM MAKING A SHARP TURN INTO A PARKING SPACE. THERE HAVE BEEN ONLY SEVERAL TIMES WHEN STEERING WHILE TURNING A CORNER HAS SEEMED TO 'GRAB'. IT IS THE DISC COUPLER GEAR IN THE TRANSFER CASE.THE REPAIR WILL COST ABOUT $1200. I ALREADY HAVE HAD THE AUTOMATIC TRANSMISSION REBUILT BY THE DEALERSHIP, WHICH IS KEMPTHORN'S IN CANTON, OHIO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875919December 4, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER FEELS IF MANUFACTURER RECALLS BRAKES, THEY SHOULD ALSO RECALL ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737226December 3, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING HOME FROM LOCAL STORE, MY WIFE HAD THE DRIVER SIDE DOOR UNEXPECTEDLY FLING OPEN AS SHE WAS MAKING A RIGHT HAND TURN. SHE WAS ABLE TO STOP AND SECURE THE DOOR BY HOLDING IT FOR THE SHORT ONE TO TWO MILE TRIP HOME. AFTER MAKING IT HOME, I INSPECTED THE DOOR AND LOCKING MECHANISM, AND DISCOVERED THAT THE METAL OF THE DOOR SKIN AS WELL AS THE METAL WHERE THE LOCK MECHANISM IS HELD TO THE DOOR WAS CRACKED IN SEVERAL PLACES . THIS MAKES THE DOOR UNABLE TO ALIGN WITH THE LOCKING MECHANISM ON THE CAR. THIS IS A POTENTIALY VERY DANGEROUS OCCURANCE ESPECIALLY IF IT HAD OCCURED ON A HIGHWAY OR EXPRESSWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737224December 3, 2000
TIRES
I CALLED PITRE CHRYSLER/JEEP SERVICE DIRECTOR FOLLOWING THE BLOWOUT OF MY RIGHT REAR TIRE AND ASKED IF HE ANY KNOWLEDGE OF TIRE FAILURES OF THIS GOODYEAR TIRE. HE SAID HE HAD NO KNOWLEDGE OF BLOWOUTS WITH GOODYEAR WRANGLER. I TOLD HIM I READ AN ARTICLE ABOUT WRANGLER TIRE FAILURES A FEW MONTHS AGO. HE SAID I WAS MISTAKEN AND THAT EVEN THOUGH THE 2000 JEEP IS UNDER WARRANTY THERE WAS NOTHING HE COULD DO FOR ME. I FIND THIS SUSPECT, ESPECIALLY COMING FROM A PERSON OF HIS POSITION AT PITRE CHRYSLER/JEEP. PLEASE FEEL FREE TO E-MAIL ME OR CALL IF YOU HAVE ANY INFORMATION TO THE CONTRARY. THANK YOU, ROB PETERSEN (TIRESIZE: P225/75R16)( DOT NUMBER: TIRE SIZE: P225/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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