Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#892942July 16, 2001
STRUCTURE:BODY:DOOR
PANELS ON ALL DOORS IS PULLING APART. CONTACT DEALER PLEASE ADD VIN . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748547July 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TRANSMISSION PROBLEM/ THE TRANSMISSION BANGS, AND I DO MEAN BANGS INTO GEAR. CHRYSLER SAID THIS IS NORMAL FOR AN ELECTRONIC TRANSMISSION. THIS DOES NOT HAPPEN ALL THE TIME, BUT IT DOES OCCUR AT ANY SPEED AND IN ANY GEAR EXCEPT 1ST. CHRYSLER DISTRICT REP SAID THIS IS THE ELECTRONIC TRANSMISSION SEARCHING FOR THE NEXT GEAR, HE CALLED IT A BURP. I HAVE FELT WHAT HE IS TALKING ABOUT, I HAVE DRIVEN MANY OTHER VEHICLES WITH ELECTRONIC TRANSMISSIONS, BUT WHAT I AM SAYING IS THIS SUV ACTUALLY BANGS OR KLUNKS INTO GEAR SOMETIMES, ESPECIALLY WHEN I FIRST DRIVE IT FOR THE DAY, IT WILL SLAM, NOT BURP,INTO SECOND GEAR . ALSO IT SEEMS TO OCCUR MORE OFTEN WHEN GOING INTO 4TH GEAR, WHEN MY SPEED IS IN THE 45 TO 50 MILES PER HOUR RANGE. THIS SUV HAS SLAMMED INTO GEAR WHILE UP SHIFTING AND DOWN SHIFTING. THERE IS NO WAY THIS SLAMMING / BANGING / KLUNKING INTO GEAR CAN BE CONSIDERED NORMAL. A/C PROBLEM - THE VEHICLE HAS A MISS IN IT WHEN A/C IS ON. MOST NOTICABLE WHEN ON THE HIGHWAY, OCCURS ABOUT EVERY 10 SECONDS. IT FEELS LIKE THE VEHICLE HAS JUST GONE OVER A BUMP IN THE ROAD. I WAS TOLD THIS IS ALSO NORMAL . THIS IS THE A/C SYSTEM CYCLING. I HAVE DRIVEN WELL OVER A HUNDRED VEHICLES OR MORE, ALL OF THEM AUTOMATICS, ALL OF THEM HAD A/C , NO OTHER CAR ,TRUCK OR SUV I HAVE EVER DRIVEN HAS HAD A MISS OR LURCH EVERY 10 SECONDS WHEN THE A/C IS ON OR SLAMS INTO GEAR. CHRYSLER SAYS THIS IS COMPLETELY NORMAL, I HAVE GONE AND TEST DRIVEN 3 OTHER GRAND CHEROKEE LIMITEDS, I DID NOT NOTICE THESE PROBLEMS WITH THOSE VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748566July 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I PURCHASED THE VEHICLE IN OCT 2000 WITH 28000 MILES. WE HAVE APPROXIMATLY 29500 MILES ON IT NOW. WHEN DRIVING A FREEWAY SPEEDS THE STEERING WHEEL WILL VIBRATE QUITE SEVERLY. TRAVELING DOWN HILL WILL MAKE THIS PROBLEM MORE PRONOUNCED, EG. MORE VIBRATION. I CALLED THE DEALER AND WAS INFORMED THAT THIS IS NOT COVERED BY WARRENTY. I REPLACED THE FRONT DISCS MYSELF AND FOUND THAT THE FRONT DISCS HAD ALLREADY BEEN CUT TO THE WEAR LIMIT STATED ON THE DISCS. LESS MATERIAL LEFT ON DISCS WARPAGE A LOT SOONER. IT APPEARS THAT MANY OTHER OWNERS OF THIS VEHICLE HAVE HAD TO REPALACE DISC FOR THE SAME PROBLEM. IN CONCLUSION VIBRATING STEERING WHEELS TAKE YOUR ATTENTION OFF THE ROAD AND POSE A DANGEROUS SITUATION WHEN IT HAPPENS. I AM SURE YOU WILL FIND A MOUNTAIN OF BRAKE DSICS ATTESTING TO THIS PROBLEM. HOPEFULLY NO ACCIDENT DAMAGED PEOPLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748551July 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CAR WAS LEFT RUNNING WHILE IN PARK. THE VEHICLE EVIDENTLY SHIFTED INTO REVERSE IT THEN ROLLED DOWN AN EMBANKMENT AND HIT A MAIL BOX POST BEFORE SOMEONE WAS ABLE TO GET INTO THE VEHICLE TO GET IST STOPED. THE ONLY DAMAGE TO THE VEHICLE WAS THE LEFT FRONT DOOR HINGE WAS SPRUNG RESULTING IN THE DOOR NOT CLOSING PROPERLY. I HAVE CONTACTED CHRYSLER AND THEY SENT SOMEONE TO INVESTIGATE. THE REPLY I RECEIVED BACK WAS THAT THERE WAS NO PROBLEM AND THEY WOULD NOT BE RESPONSIBLE FOR ANY DAMAGES TO THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892817July 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IDLING IN PARK WHEN IT JUMPED FROM PARK INTO REVERSE, RESULTING IN A COLLISION. DEALER HAS INSPECTED VEHICLE, AND INSTALLED A SAFETY LOCK ON GEAR SHIFTER. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892866July 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE DRIVING AND WHEN GOING AROUND A LEFT HAND CURVE VEHICLE JUMPS FROM DRIVE TO NEUTRAL. CONTACTED DEALER. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892892July 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER PUT VEHICLE IN PARK WHILE STILL RUNNING, CONSUMER WENT INTO HOUSE FOR ABOUT 2 MINUTES/ VEHICLE JUMPED INTO REVERSE/ STARTED TO ROLL BACKWARDS, AND HIT AN OAK TREE. DRIVERS SIDE DOOR CAME OFF. CONSUMER HAS CONTACTED DEALER. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748440July 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR WENT INTO REVERSE HITTING ANOTHER CAR. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748446July 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPED AT 19,000 MILES... NUMEROUS COMPLAINTS ON-LINE FOR REPEAT ROTOR REPLACEMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748455July 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AT THE TIME OF THE ACCIDENT, THE VEHICLE WAS LEFT IDLING IN PARK. IT SLIPPED OUT OF PARK AND ROLLED BACKWARDS DOWN A HILL AND HIT A LIGHT POST. AFTER THE ACCIDENT, THE MECHANICS CHECK THE TRANSMISSION, BUT COULD FIND NOTHING WRONG. TO THIS DAY, THE VEHICLE STILL SLIPS OUT OF PARK AND WE HAVE TO PUSH THE SHIFTER FORWARD BEFORE STARTING THE VEHICLE. THE VEHICLE WILL NOT START IF IT ISN'T IN PARK AND YOU CAN NOT REMOVE THE KEY FROM THE IGNITION UNLESS IT IS IN PARK. WE FEEL VERY UNEASY ABOUT THIS PROBLEM AND SINCE THE INCIDENT WE NEVER LEAVE THE VEHICLE RUNNING UNATTENDED AND WE ALWAYS PUT THE EMERGENCY BRAKE ON WHEN THE VEHICLE IS PARKED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748472July 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER REPLACED FRONT DISC BRAKE ROTORS PER RECALL 97I002000. AFTER 1550 MILES, ROTORS WERE WARPED SO BADLY THEY HAD TO BE REPLACED AGAIN. DEALER MENTIONED PROBLEMS WITH ROTORS SUPPLIED BY DAIMLERCHRYSLER FOR THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748397July 13, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748404July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR WAS IDLING IN PARK. WAS THERE FOR ABOUT 5 MINUTES WHEN I HEARD A CRASH - HAD GONE INTO REVERSE AND CRASHED INTO A LIGHT POLE. DEALER SAID NO WAY COULD THAT HAVE HAPPENED, BUT I SAW YOU WERE INVESTIGATING THIS - I KNOW THAT THE DEALER WON'T INCLUDE THIS IN A REPORT. IT IS VERY DANGEROUS AND NOT MY FAULT! THANKS!*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748408July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
UPON SEEING THE NHTSA IS REVIEWING THE GRAND CHEROKEE FOR TRANSMISSION PROBLEMS I BELIEVE MY JEEP IS EXIBITING SIMILAR PROBLEMS. THE DRIVE STICK HAS ALWAYS BEEN MOVEABLE FROM THE DRIVE OR REVERSE POSTION INTO NEUTRAL WITHOUT DEPRESSING THE BUTTON. I HAVE ALSO EXPRERIANCED THE CAR SLIPPING GEARS WHILE IDLING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748422July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THIS VEHICLE WAS PARKED, ENGINE RUNNING, IN PARK AND IT JUMPED INTO REVERSE GEAR, BACKED DOWN THE MOUNTAIN SIDE, LANDED ON THE ROAD BELOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748431July 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT & REAR ROTORS WARPED (PULSATING SENSATION), REPLACED AT 25K MILES, AGAIN AT 37K MILES. DEALER CLAIMS EXCESSIVE BRAKING!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748436July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE PUT IN PARK, LEFT UNATTENDED FOR 10 SECONDS WITH MOTOR RUNNING. AS I TURNED TO GET BACK INTO THE CAR, THE CAR WAS MOVING BACKWARD, UNDER IT'S OWN POWER ON THE LEVEL STREET. THE REAR END OF THE JEEP STRUCK THE REAR END OF A PARKED CAR IN THE STREET. A MAN WAS UNDER THE FRONT END OF THE PARKED CAR PERFORMING AN OIL CHANGE. THE PARKED CAR PINNED THE MAN WHO SUFFERED INTERNAL INJURIES AND DIED THE NEXT DAY IN THE HOSPITAL. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#892692July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, CAUSING A COLLISION WHICH RESULTED IN INJURY TO OWNER. DEALER HAS BEEN NOTIFIED. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892701July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, AIR BAGS:FRONTAL
VEHICLE WAS PARKED AT CURVE, CONSUMER TURNED ENGINE ON, AND VEHICLE WAS STILL IN PARK. VEHICLE TOOK OFF BACKWARDS, THEN DASHED FORWARD. VEHICLE HIT A TREE ,AND ALMOST A PEDESTRIAN. CONSUMERS LEG WAS INJURED.DEALER WAS CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK UPON IMPACTING THE TREE BOTH THE DRIVER AND PASSENGER AIR BAGS DEPLOYED, THE DRIVER'S SIDE AIR BAG EXPLODED FROM THE FORCE OF THE DRIVER'S IMPACT, THE DRIVER SUSTAINED SERIOUS RIGHT HIP AND RIGHT FEMUR FRACTURES. NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892706July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH IGNITION RUNNING. VEHICLE JUMPED OUT OF PARK INTO REVERSE, AND HIT A FENSE/POLE BEFORE COMING TO A STOP. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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