Jeep Commander Complaints

3,362 consumer complaints on file.

#10215096January 16, 2008
VISIBILITY:WINDSHIELD
WHILE DRIVING DOWN AN EMPTY ROAD, ABSOLUTELY NO CARS, THERE WAS A LOUD POP. AFTER A FEW SECONDS WE NOTICE THERE IS A SMALL "SPOT" ON THE BOTTOM OF THE DRIVER'S SIDE WINDSHIELD. WE DIDN'T SEE A PEBBLE NOR HEAR WHAT WOULD SOUND LIKE A PEBBLE HITTING THE WINDSHIELD. IF I LOOK CLOSELY AT THE CRACK, IT APPEARS AS IS SOMETHING IS ACTUALLY PUSHING ON IT FROM THE INSIDE. THERE IS ALSO A LOUD ROARING NOISE FROM THE WINDSHIELD ARE WHILE DRIVING AT HIGHER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214823January 14, 2008
ENGINE AND ENGINE COOLING
SEVERAL TIME OUR 2006 JEEP COMMANDER HAS SHUT OFF FOR NO REASON. 4 TIMES WHILE TURNING INTO ONCOMING TRAFFIC. THIS ISSUE CAN KILL SOMEBODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214278January 9, 2008
ENGINE AND ENGINE COOLING
MY JEEP STALLS WITHOUT WARNING - LOSS OF POWER STEERING AND OTHER POWER. THIS TENDS TO HAPPEN MID-TURN AND HAS HAPPENED SEVERAL TIMES SINCE I PURCHASED THE VEHICLE. ALTHOUGH WE HAVE COMPLAINED TO TECHNICIANS/SERVICE MANAGERS AT DEALERSHIP, NO CORRECTIVE ACTION HAS BEEN TAKEN AS THEY SAY THE "COMPUTERS DON'T INDICATE A STALL." MOST RECENT INCIDENT DATE REPORTED BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214246January 8, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2006 JEEP COMMANDER ENGINE DIES SUDDENLY. TWO DIFFERENT DEALERS COULD FIND NOTHING WRONG. PROBLEMS OCCURRED AT LEAST 14 TIMES AND 7 TIMES IN THE LAST 90 DAYS. FIRST OCCURRED AT 2500 MILES AND DEALER SAID NOTHING WRONG. OCCURRED AT 8000, 9000, 12000, 15100, 15500, 17500, 18600, 18700, 19000 AND 19406. AT 17500 TOOK TO DIFFERENT DEALER WHO REPLACED THE BATTERY AFTER TOWING IT IN AND KEPT CAR FOR 4 DAYS TO TRY AND DIAGNOSE ISSUE. ON 12/8, WE SMELLED GAS AND WE COULD NOT RESTART IT FOR 30 SECONDS. ON 12/21 IT DIED ON A RAILROAD CROSSING. MY WIFE CROSSES 6 TRACKS A DAY AND IT HAS DIED ONE OTHER TIME ON THE TRACKS, AND ONE TIME WHILE MERGING INTO 65 MPH TRAFFIC. HAVE SPENT 1 HOUR ON PHONE WITH CHRYSLER CUSTOMER SERVICE SO FAR BECAUSE I TOLD THEM WE ONLY DRIVE IT TO WORK AND WE WANT A LOANER OR NEW VEHICLE IMMEDIATELY. AM ALSO PROCEEDING WITH TEXAN LEMON LAW FILING. THIS LOOKS LIKE NHTSA#EA07007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214250January 8, 2008
ENGINE AND ENGINE COOLING
AT LOW SPEEDS MY 2006 JEEP COMMANDER STALLS, STEERING IS LOST AND ON INCLINES EVEN ROLLS BACKWARDS. THIS BEGAN HAPPENING IN JULY 2007 WITH APPROXIMATELY 30,000 MILES. IT HAS HAPPENED NO LESS THAN 20 TIMES SINCE. THE DEALERSHIP CAN NOT REPLICATE THE PROBLEM AND NO CODES ARE PRESENT TO DETECT THE ISSUE. TO RECTIFY THE STALLING, I MUST TURN OFF THE CAR AND TURN IT BACK ON. IT RESTARTS IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214109January 7, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT HE HEARD A LOUD SCREAMING SOUND. UPON INSPECTION, HE CONCLUDED THAT THE TIMING BELTS CAUSED THAT FAILURE. HE TOOK THE VEHICLE TO THE DEALER AND THEY REROUTED THE TIMING BELTS AND THE BLOWER MOTOR. APPROXIMATELY TWO DAYS WHILE DRIVING 60 MPH, THE VEHICLE VIBRATED EXCESSIVELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY PERFORMED A WHEEL ALIGNMENT. ONE WEEK LATER HE HEARD THE SCREAMING NOISE AGAIN. THE DEALER REPAIRED THE SERPENTINE BELT HOWEVER TWO WEEKS LATER HE HEARD A LOUD NOISE COMING FROM THE ENGINE. THE DEALER STATED THE COMPRESSOR CAUSED THE FAILURE. AS OF JANUARY 7, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 35,121 AND CURRENT MILEAGE WAS 36,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214140January 7, 2008
STRUCTURE:BODY:ROOF AND PILLARS
WE PURCHASED A 2007 JEEP COMMANDER LIMITED IN SEPTEMBER, 2007. AFTER THE FIRST RAINS IN OCTOBER, 2007 THE JEEP CABIN WAS FLOODED WITH RAIN WATER ENTERING THE CABIN VIA THE FRONT DRIVER AND PASSENGER FRONT PILLARS. THE DEALER CLAIMED THEY COULD NOT REPRODUCE THE LEAKING AND SENT US AWAY. THE CABIN FLOODED AGAIN FOLLOWING THE NEXT RAIN STORM. THIS TIME DEALER REPLACED MOON ROOF GUTTER/DRAIN ON PASSENGER SIDE. NEXT RAIN STORM FLOODING AGAIN AND DEALER REPLACED MOON ROOF GUTTER/DRAIN ON THE DRIVER SIDE. UPON RETURN FROM THE DEALER ELECTRONIC COMPONENTS BEGAN MALFUNCTIONING SUCH AS INTERIOR DOME LIGHTS, AUTOMATIC HEADLAMPS, INTERMITTENT WIPER FUNCTIONS, ETC. I SUSPECT THE DELUGE OF WATER FROM THE CABIN FLOODING IS NOW AFFECTING THE ELECTRONICS IN THE DASH, HEADLINER, CENTER CONSOLE AND DOORS. WE HAVE PETITIONED DAIMLERCHRYSLER CORPORATION UNDER THE CALIFORNIA LEMON LAWS, BUT WE NO HAVE NO RESPONSE AS OF YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213986January 6, 2008
ENGINE AND ENGINE COOLING
THE TOTAL OCCURRENCES INCLUDE SEVEN INCIDENTS OF ENGINE STALLING TO DATE, THE MOST RECENT INCIDENT ON OR AROUND DECEMBER 26TH, 2007. FIVE INCIDENTS OCCURRED WHILE MY LEASED 2007 JEEP COMMANDER WAS IDLING IN PARK. TWO OF THE ENGINE STALLS OCCURRED WHILE ACTUALLY DRIVING MY VEHICLE, THE DECEMBER 17TH, 2007 INCIDENT WHILE DRIVING UPWARDS OF 50MPH. I WAS FORCED TO PUT MY EMERGENCY BRAKES ON, CHANGE TO NEUTRAL, AND RESTART THE ENGINE WHILE MY CAR WAS MOVING AT A HIGH SPEED ON JUST ITS MOMENTUM. THERE WAS A RISK OF A NEAR ACCIDENT WITH BOTH THE CAR TO MY SIDE AND BEHIND ME. I ATTEMPTED TO CORRECT THIS INSTABILITY BY TAKING THE CAR TO THE SERVICE DEPARTMENT OF THE DEALERSHIP I LEASED IT FROM. I WAS GIVEN TWO UNREASONABLE OPTIONS BY THE SERVICE DEPARTMENT AFTER HAVING LEFT MY VEHICLE THERE UNTIL THE CLOSE OF BUSINESS THAT DAY: EITHER LEAVE MY VEHICLE AT THE SERVICE DEPARTMENT, WITHOUT BEING GIVEN A LOANER, UNTIL ANOTHER INCIDENT OCCURS WHILE THE CAR WAS HOOKED UP TO A DIAGNOSTIC MACHINE AND ONLY UNTIL THEN WOULD THEY EVEN RECOGNIZE THAT THERE WAS PROBLEM (NOT AN OPTION BECAUSE THAT COULD POTENTIALLY TAKE WEEKS AND I CAN'T DO WITHOUT A CAR FOR THAT TIME) OR TAKE MY CAR BACK AND RISK HAVING IT HAPPEN AGAIN WITH MORE SERIOUS CONSEQUENCES. SO, IN SHORT, SINCE I WAS SENT OFF WITHOUT RECOGNITION BY THE SERVICE DEPARTMENT THAT A PROBLEM EXISTED I WAS LEFT WITHOUT ANY POSSIBLE CORRECTIVE MEASURES I COULD THINK OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213662January 4, 2008
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED MY 2007 JEEP COMMANDER N AUGUEST OF 2007. EVERY SINCE OCTOBER, MY TRUCK WILL SOMETIMES STALL OUT ON MY WHEN I'M AT A RED LIGHT OR WHEN I IN IDLE WITH THE CAR RUNNING. I THEN HAVE TO PUT THE CAR IN PARK, TURN CAR OFF, AND THEN RE START CAR. THIS HAS HAPPENED NUMEROUS TIMES, AND I HAVE NEARLY AVOIDED BEING IN AN ACCIDENTS. I HAVE WENT TO THE DEALERSHIP TWICE TO REPORT THE PROBLME, THEY CLAIM THEY CAN NOT FIND THE PROBLEM AND THEY HAVE NOT HAVE ANY COMPLAINTS. HOWEVER, THIS IS NOT TRUE BECAUSE NUMEROUS JEEP OWNERS HAVE EXPERIENCED THIS PROBLEM AS WELL. PLEASE HELP BEFORE SOMEONE IS SERIUSLY INJURIED OR KILLED. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213678January 4, 2008
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
TOOK CAR TO DEALER TO HAVE RECALL #07V434000 -SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS--COULD CAUSE CRASH! WHEN THE DEALER CORRECTED THE RECALL ISSUE, THE ABS MODULE FAILED--THIS WAS IN NORTH CAROLINA WHERE CAR WAS BOUGHT INITIALLY. TOOK CAR TO PENNSYLVANIA DEALER TO HAVE THE ABS MODULE INSTALLED. WAITED FOR NEW MODULE WHEN IT ARRIVED 2 WEEKS LATER, DEALER SAID THAT NEW MODULES WERE FAILING AND COULD NOT BE FIXED AND THAT DETROIT WAS SAYING THEY KNEW THEY HAD A PROBLEM AND WERE ATTEMPTING TO CORRECT. I CALLED JEEP CUSTOMER SERVICE AND THEY SAID ALL THEY COULD DO WAS TELL ME WHAT ALREADY HAD BEEN TOLD BY DEALER THAT THEY WERE WAITING FOR A FIX/NEW COMPONENTS FROM JEEP. CUSTOMER SERVICE CHECKED WITH BOTH DEALERSHIPS AND AGAIN REITERATED THAT DETROIT WAS ATTEMPTING TO FIX THE PROBLEM AND AS SOON AS THEY DID THEY WOULD SEND NEW MODULE. THE JEEP IS NOW BEING DRIVEN W/O ABS OR THE ESP MODULES, BOTH LIGHTS ARE ON AND CAR KEEPS ALERTING TO GET SERVICE. MY INSURANCE GIVES ME A DISCOUNT FOR HAVING ABS BUT NOW I AM DRIVING W/O THEM. I AM AFRAID TO DRIVE THE CAR SINCE THE INITIAL RECALL SAID THAT A CRASH COULD OCCUR. DURING WINTER DRIVING HAVING TO STOP QUICKLY CAN OCCUR FROM OUT OF NOWHERE, NOW I DO NOT HAVE ABS OR ESP. THIS IS AN ACCIDENT WAITING TO HAPPEN. JEEP DOES NOT SEEM TO CARE. THEIR CUSTOMER SERVICE REP SUGGESTED THAT THE ONLY THING THEY COULD TELL ME WAS TO CONTACT MY STATE ATTORNEY GENERAL AND FILE A COMPLAINT--WHICH I HAVE DONE. THERE WAS ANOTHER CAR IN THE PA DEALERSHIP WITH THE SAME PROBLEM AS MINE--NO ABS OR EPS AFTER ATTEMPTING TO FIX THE INITIAL RECALL PROBLEM. HOW MANY MORE CARS ARE HAVING THIS PROBLEM? PLEASE INVESTIGATE BEFORE THERE IS A DEATH. THANK YOU. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213720January 4, 2008
ENGINE AND ENGINE COOLING:ENGINE
WE HAVE AN 07 JEEP COMMANDER THAT HAS STALLED WHILE DRIVING ON TWO DIFFERENT OCCASIONS. ON THE FIRST OCCASION THE COMMANDER HAD BEEN DRIVEN FOR 20 - 30 MINUTES WHEN MAKING A RIGHT TURN THE IT JUST STALLED. THE SECOND TIME THE CAR HAD BEEN DRIVEN FOR OVER 45 MINUTES WHEN PULLING INTO A PARKING LOT THE CALLED STALLED. AFTER BOTH INCIDENTS THE COMANDER WOULD NOT START BACK UP IMMEDIATELY. IN BOTH CASES WE NARROWLY MISSED GETTING INTO AN ACCIDENT FROM THE CARS BEHIND US. MY WIFE IS THE PRIMARY DRIVER - WE HAVE A 4 MONTH OLD AND THIS IS NOT A SAFE VEHICLE FOR THEM TO BE IN. WE TOOK THE VEHICLE TO TWO DIFFERENT DEALERSHIPS BOTH SAID THE COULD NOT REPLICATE THE INCIDENT SO THERE IS NOTHING THEY COULD DO. THE VEHICLE HAS BEEN TO 2 DIFFERENT CHRYSLER DEALERSHIPS BOTH SAID THAT NO CODES WERE THROWN SO THEY DON'T KNOW WHAT TO DO. THE SECOND TIME IT HAPPENED THE DEALERSHIP KEPT THE CAR FOR SEVERAL DAYS PUTTING 100 MILES ON IT AND NOTHING CAME OF IT. SOMEONE NEEDS TO FIGURE THIS OUT BEFORE SOMEONE IS KILLED. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213432January 2, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING 35-45 MPH, THE VEHICLE CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. A POLICE REPORT WAS FILED. THE FRONT END OF THE VEHICLE WAS DAMAGED AND HAD TO BE REPLACED. THE REASON WHY THE AIR BAGS FAILED HAS NOT BEEN DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 7,000. UPDATED 01/24/08 *BF ILLINOIS POLICE REPORT. UPDATED 01/24/08 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10213137December 29, 2007
STRUCTURE, STEERING
WE HAVE MAJOR LEAKS IN BOTH SIDE RAILS RIGHT ABOVE THE DASH BOARD. WE NOTICED THE LEAKS A COUPLE OF DAYS AFTER OUR CAR WAS DELIVERED. IT RAINS A LOT IN ALASKA, SO BASICALLY OUR CAR LEAKS ABOUT EVERYDAY! WE HAD TAKEN OUR VEHICLE INTO TWO DIFFERENT DEALERS AND ONE DEALER SAID HE COULD NOT FIND WHERE THE LEAK IS COMING FROM AND THE OTHER DEALER SAID TO BRING IT BACK IN THE SUMMER BECAUSE IT IS FROZEN OUTSIDE, SINCE WE TOOK THE VEHICLE IN AROUND OCTOBER! I CAN'T BELIEVE A CAR THAT IS BRAND NEW HAS LEAKS! I AM GLAD TO SEE THAT ANOTHER PERSON HAS COMPLAINED ABOUT THE SIDE RAIL LEAKS, I THOUGHT IT WAS JUST MY CAR! MAYBE IT SHOULD BE RECALLED. I HAVE OTHER COMPLAINTS ABOUT THE VEHICLE REGARDING THE STEERING WHEEL, WHICH I HAVE ALREADY COMPLAINED ABOUT. BUT, MY CAR HAS BEEN AT THE DEALER FOR TWO WEEKS NOW AND THEY STILL CAN'T FIGURE OUT THE PROBLEM. THEY FIRST TOLD ME IT WAS THE STEERING WHEEL PUMP. NOW THEY ARE TELLING ME IT'S THE STEERING WHEEL RACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213148December 29, 2007
ENGINE AND ENGINE COOLING
STALLING WHILE DRIVING; LOSS OF ALL LIGHTING SYSTEMS AND POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213124December 28, 2007
ENGINE AND ENGINE COOLING
CRUISING AT HIGHWAY SPEEDS JEEP COMMANDER SHUTS OFF COMPLETELY. LUCKILY DRIVERS HAVE BEEN ABLE TO STEER OUT OF TRAFFIC. THIS HAS ALSO BEEN OBSERVED AT LOWER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212957December 27, 2007
ENGINE AND ENGINE COOLING
MY HUSBAND AND MYSELF OWN A 2006 JEEP COMMANDER. WE HAVE BEEN EXPERIANCING SHIFTING PROBLEMS WHICH PROGRESSED TO ELECTRICAL PROBLEMS WHICH HAVE UNFORTUNATELY PROGRESSED TO ONE, COMPLETE ENGINE OR SYSTEM FAILURE. I LOST ALL ELECTRICAL, MY ENGINE, EVERYTHING!!!! IT WAS A COMPLETE STALL OUT THAT TOOK 4 TIMES OF TRYING TO START IT BEFORE IT WORKED AGAIN. I HAVE HAD IT INTO THE DEALER REPEATEDLY WITH DIFFERENT PARTS REPLACED EACH TIME, BUT IT'S STILL A MYSTERY AS TO WHAT IS CAUSING THIS DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212655December 24, 2007
SEATS
FABRIC IS DEFECTIVE. SEATS STAIN BY JUST PLAIN WATER. LOOKS DISGUSTING AND MANUFACTURER WONT DO ANYTHING ABOUT IT. THEY SAY I HAVE TO BRING IN AND HAVE IT SHAMPOOED. I'VE DONE THAT AND IT DOESN'T FIX THE PROBLEM. THEY SAY SINCE THERE ARE NO RECALLS THEY CAN'T REPLACE FABRIC UNTIL THERE IS A RECALL ISSUED BY NHTSA. I THOUGHT MY CAR WAS UNDER WARRANTY. THERE ARE TONS OF COMPLAINTS BY OTHER JEEP OWNERS WITH THE SAME PROBLEM. WE ARE ALL BEING TOLD THERE IS NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212427December 20, 2007
VISIBILITY:WINDSHIELD
WINDSHIELD OF 2008 JEEP COMMANDER HAS CRACKED TWICE IN LESS THAN THE FIRST 1,000 MILES. BOTH TIMES WERE VERY SMALL AND SLOW ROCKS THAT WOULD NEVER DO ANY DAMAGE TO ANY OTHER WINDSHIELD I HAVE EVER OWNED. THIS IS AN EPIDEMIC! I AM CONCERNED THAT THIS COULD LEAD TO A FUTURE SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212232December 18, 2007
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING BETWEEN 50-60 MPH, THE HEADLIGHTS WOULD DIM INTERMITTENTLY AND ILLUMINATE AGAIN AFTER APPROXIMATELY ONE MINUTE. THE INTERIOR LIGHTS COMPLETELY FAILED AND WOULD FLASH WHEN THE DOOR WAS AJAR. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 40,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212028December 16, 2007
ENGINE AND ENGINE COOLING
MY 2006 JEEP COMMANDER STALLS FOR NO REASON. SOME TIMES LOW IDLE OTHER TIMES AND 60 MPH. THREE TIMES MY WIFE HAS RUN OFF THE ROAD BECAUSE OF THE STALLING AND ONCE IT DIED WHILE CROSSING TRAFFIC. IT HAS STALLED OVER FIFTY TIMES, DEALER CANNOT REPRODUCE THE EVENT AND THE COMPUTER RECORDS NO CODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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