Jeep Commander Complaints

3,362 consumer complaints on file.

• #10148480January 24, 2006
  ELECTRICAL SYSTEM

  I WAS DRIVING MY NEW 2006 JEEP COMMANDER LIMITED HOME FROM A CHILDREN'S PARTY AT APPROXIMATELY 8:30 PM ON CHRISTMAS EVE AND WAS TRAVELING NORTHBOUND ON THE TACONIC STATE PARKWAY AT 54 MPH WITH THE CRUISE CONTROL ACTIVATED. THE VEHICLE CUT OUT COMPLETELY(STALL), IT LOST ALL ELECTRICAL POWER, THE HEADLIGHTS AND ALL INTERIOR LIGHTING WENT OUT, THE ENGINE SHUT OFF. FORTUNATELY I WAS TRAVELING AT THE TIME ON A STRAIGHT SECTION OF ROAD AND THERE WERE NO OTHER CARS ON THE ROAD. I WENT DOWN AND SWITCHED THE IGNITION KEY TO THE OFF POSITION AND IMMEDIATELY BACK TO THE ON POSITION AND THE VEHICLE RESTARTED AND ALL THE LIGHTS CAME BACK ON. MY WIFE WAS SITTING IN THE SECOND ROW OF SEATS WITH OUR 10 MONTH OLD BABY AND SHE WITNESSED EVERYTHING AND CONFIRMS WHAT I EXPERIENCED. A WEEK AGO THE VEHICLE DID THE SAME THING , BUT THIS TIME I WAS STATIONARY IN A LOCAL SHOPPING MALL PARKING LOT, ENGINE CUT OUT AND THE LIGHTS WENT OFF, AND THE VEHICLE IMMEDIATELY RESTARTED WHEN I TURNED THE KEY. THE VEHICLE SHUT OFF AGAIN TODAY WITH MY WIFE DRIVING IT, SHE HAD STOPPED AND LEFT THE ENGINE RUNNING TO RETRIEVE SOMETHING FROM THE FLOOR, AND WHEN SHE WENT TO PULL AWAY THE VEHICLE WAS SHUTDOWN THE DEALERSHIP HAS ORDERED A NEW FRONT POWER TRAIN MODULE FOR THIS VEHICLE, AND THAT WILL BE FITTED TOMORROW MORNING AT 10:30 AM .THIS NOW REPRESENTS THE THIRD SEPARATE CHRYSLER VEHICLE AND SIXTH POWER TRAIN COMPUTER. CHRYSLER DID A BUY BACK' FROM ME IN DECEMEBER 2005 ON MY 2005 DURANGO, WHICH AFTER 6 MONTHS OF OWNERSHIP, FROM NEW HAD CUT OUT APPROXIMATELY 7 TIMES . MY PREVIOUS DODGE VEHICLE WAS A 2003, RAM PICKUP WITH THE 5.7 LITER WHICH EXHIBITED ALL THE SAME PROBLEMS , BUT ALMOST CAUSED ME TO HAVE A VERY SERIOUS ACCIDENT WHEN IT SHUTOFF PULLING ON O A LOCAL PARKWAY. FORTUNATELY, I PULLED THE SHIFTER INTO NEUTRAL AND STEERING ON TO THE SHOULDER, BUT WE WERE ALMOST HIT BY ANOTHER CAR THAT WAS TRAVELING UP THE PARKWAY.*AK

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  No

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  0

  Deaths:

  0

• #10145501December 16, 2005
  ELECTRICAL SYSTEM:IGNITION:SWITCH

  I WAS DRIVING MY NEW 2006 JEEP COMMANDER, AUTOMATIC TRANSMISSION 6 CYL ENGINE. I AM 6'4.25" TALL AND WEIGH 205 LBS. I HAVE PROPORTIONATELY SIZED LIMBS AND APPENDAGES. I WAS DRIVING AT ABOUT 35 MPH ON A ROAD NEAR MY HOUSE AND ALL OF THE SUDDEN THE CAR TURNED OFF. THE KEY WAS BRUSHED BY MY KNEE AND THE VEHICLE ABRUPTLY QUIT. THERE IS NO WAY FOR ME TO FIT IN THE SEAT AND PUT THE SEAT FAR ENOUGH BACK THAT THERE IS NO RISK OF THE KEY TURNING OFF WHILE STILL LETTING MY ARMS REACH THE WHEEL. THE KEY PROTRUDES DIRECTLY PERPENDICULARLY OUT OF THE DASH, INTERCEPTING MY KNEE DEAD ON FROM THE FRONT. I HAD DRIVEN THE CAR FOR OVER 100 MILES BEFORE THIS EVER HAPPENED. THEN IT HAPPENED AGAIN THIS MORNING. COME TO THINK OF IT, THE NEW JEEP GRAND CHEROKEE THAT MY FRIEND HAS, THIS HAS HAPPENED TOO. THE PLACEMENT OF THE IGNITION SWITCH, COMBINED WITH ITS ANGLE ON THE DASHBOARD AND THE SLIGHTLY LARGE SIZE OF THE KEY FOB MAKE THIS A BIG RISK FOR TALLER DRIVERS LIKE MYSELF. THE KEY ONLY BARELY HAS TO BE GRAZED (I COULD NOT FEEL IT HAPPENING) AND THE VEHICLE SHUTS OFF (WHILE IN MOTION!) AND HAS TO BE PUT INTO PARK IN ORDER TO BE RESTARTED. I THINK THAT EVENTUALLY SOMEONE WILL HAVE AN ACCIDENT KEEPING CONTROL OF THEIR CAR WHEN IT UNITENTIONALLY SHUTS OFF ON THEM, NOW IT HAS HAPPENED TO ME 3 TIMES WITHIN ABOUT 200 MILES, AND LIKE I SAID, THERE IS NO PHYSICALLY POSSIBLE WAY FOR ME TO ADJUST THE SEAT SO THAT MY ARMS REACH THE WHEEL AND ME KNEE DOES NOT REACH THE KEY. THIS SEEMS DANGEROUS AND I WANTED TO BRING IT TO YOUR ATTENTION IMMEDIATELY SO THAT CHRYSLER CAN MODIFY THE DESIGN OF EITHER THE KEY FOB OR THE IGNITION SWITCH IN ORDER TO PREVENT PEOPLE FROM CAUSING DAMAGE TO THEMSELVES OR THEIR VEHICLE. THANKS, RYAN WEATHERBY. *NM

  Crash:

  No

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  No

  Injuries:

  0

  Deaths:

  0