Infiniti Q60 Service Bulletins
326 manufacturer communications on file.
- April 20, 2018•Document ID: 10138254Service Bulletin/Repair InstructionsSUSPENSION; WHEELS
- Mfr Comm. #:
- ITB16-046a
- Date Added:
- May 21, 2018
- Manufacturer:
- INFINITI
SummaryREVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin.
Associated Products (14)Associated Documents - April 4, 2018•Document ID: 10144484Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB01-024e
- Date Added:
- September 17, 2018
- Manufacturer:
- INFINITI
SummaryNEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (219)2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 moreAssociated Documents - March 28, 2018•Document ID: 10136205Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ENGINE
- Mfr Comm. #:
- ITB17-004a
- Date Added:
- May 7, 2018
- Manufacturer:
- INFINITI
Summary2016-2017 Q50 AND 2017 Q60; ACCESSORY DRIVE BELT NOISY OR HAS COME OFF This bulletin applies only to vehicles equipped with a V6 Twin Turbo engine. This bulletin has been amended to add 2017 Q50 to the Title, Applied Vehicles, and Applied VIN and Date. No other changes have been made. Please discard previous version of this bulletin.
Associated Products (3)Associated Documents - March 26, 2018•Document ID: 10136211Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB18-010a
- Date Added:
- May 7, 2018
- Manufacturer:
- INFINITI
SummaryINFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made. Discard all previous versions of this bulletin.
Associated Products (11)Associated Documents - March 26, 2018•Document ID: 10136209Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT; SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT; VEHICLE SPEED CONTROL:CRUISE CONTROL
- Mfr Comm. #:
- ITB18-005a
- Date Added:
- May 7, 2018
- Manufacturer:
- INFINITI
SummaryADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (15)Associated Documents - March 26, 2018•Document ID: 10136202Service Bulletin/Repair InstructionsENGINE; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB13-052b
- Date Added:
- May 7, 2018
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
Associated Products (39)2019 Infiniti QX502018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q70+ 19 moreAssociated Documents - March 23, 2018•Document ID: 10136642Service Bulletin/Repair InstructionsWHEELS; ELECTRONIC STABILITY CONTROL (ESC)
- Mfr Comm. #:
- ITB11-005d
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryWHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (76)2019 Infiniti QX502018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q70+ 56 moreAssociated Documents - March 19, 2018•Document ID: 10136638Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- ITB03-051L
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryHEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (66)2019 Infiniti QX502018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q70+ 46 moreAssociated Documents - March 19, 2018•Document ID: 10136637Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- ITB00-024h
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryBRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (8)Associated Documents - March 7, 2018•Document ID: 10136647Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- ITB12-011k
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bulletin.
Associated Products (29)2019 Infiniti QX502018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX60+ 9 moreAssociated Documents - March 7, 2018•Document ID: 10136636Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- IPSB17-130
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryDBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN list loaded into DBS for INFINITI and Nissan vehicles. The following personnel will have access to this tool: - Retailer: Executive Managers, Service Managers, and/or Service Directors - Regions: Regional Aftersales Manager (RAM), Area General Manager (AGM), Fixed Operations Manager (FOM), Regional Service Operation Managers (RSOM), and Retailer Technical Specialist (DTS) The VINS can be loaded individually or up to 10,000 VINs at a time. If you have more than 10,000 VINs, each incremental VIN file of 10,000 or less VINs will need to be loaded prior to selecting the Check For Open Campaigns option. The report can be viewed on screen or exported to Microsoft Excel and will identify the following for each VIN loaded into the tool: - Open Campaigns (ID and description) - Model Code, Model, and Model Year - Current Repair Status Blank: Repair order (RO) has not been opened yet Unrepaired: RO has been opened for the campaign, but not closed or submitted o Repaired: RO for the campaign has been closed and a warranty claim has been submitted - Current Claim Status o Blank: RO still open o Unsubmitted: A warranty claim for the campaign repair has not been submitted o Submitted: A RO has been closed and a campaign warranty claim has been submitted for payment o Suspended: The campaign warranty claim has suspended for one or more errors o Rejected: The campaign warranty claim has been denied for some reason (by retailer or NNA) o Paid: A campaign warranty claim has been submitted and paid by NNA, but the vehicle has not yet been removed from the NNA open campaign vehicle table - Stop Sale Applicability - Parts Restriction Applicability (If restricted, SVC order must be used to acquire parts)
Associated Products (219)2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 moreAssociated Documents - March 7, 2018•Document ID: 10136635Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- IPSB15-286a
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryDBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifying stop sales and parts restrictions for vehicles in dealer inventory 2. RDR warning messages when vehicles affected by a stop sale are submitted for retail delivery
Associated Products (17)Associated Documents - February 27, 2018•Document ID: 10130487Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB18-010
- Date Added:
- March 26, 2018
- Manufacturer:
- INFINITI
SummaryINFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be missing or incorrect: -B2EF0 ? INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD) -B130C ? TCU (Telematics Control Unit) PAIRING ERROR If one of these DTCs is stored, follow the steps listed below along with the Electronic Service Manual (ESM) to compete the required repairs. DTC B2FE0 ? INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD): 1. Start the engine and let it idle for 30 minutes (to allow charging of the TCU internal battery). 2. Verify the DTC can be erased. 3. If the DTC will not erase, replace the TCU. DTC B130C: 1. Collect all keys, and then re-register them to the vehicle. 2. Verify the DTC can be erased. 3. If the DTC will not erase, replace the TCU. NOTE: The related Electronic Service Manuals (ESM) will be updated at a later date. CLAIMS INFORMATION Refer to the current Infiniti Warranty Flat Rate Manual and submit a claim for the repairs performed.
Associated Products (11)Associated Documents - February 22, 2018•Document ID: 10130479Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB13-026h
- Date Added:
- March 26, 2018
- Manufacturer:
- INFINITI
SummaryDISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (14)Associated Documents - February 1, 2018•Document ID: 10130481Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB18-005
- Date Added:
- March 26, 2018
- Manufacturer:
- INFINITI
SummaryADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any parts. C1A03 ? VEHICLE SPEED SENSOR -The diagnostic procedure in the ESM includes check and, if needed, repair for ABS DTCs before replacing ADAS components. -If repairs are performed for the ABS system; when compete, perform DTC Confirmation Procedure again before doing any additional repairs. C1A04 ? ABS/TCS/VDC SYSTEM -The diagnostic procedure in the ESM includes check and, if needed, repair for ABS DTCs before replacing ADAS components. -If repairs are performed for the ABS system; when compete, perform DTC Confirmation Procedure again before doing any additional repairs. C1B01 CAM AIMING INCMP -The diagnostic procedure in the ESM includes check and, if needed, repair for LANE CAMERA DTCs before replacing ADAS components. -LANE CAMERA DTC may require adjustment of the lane camera. -If repairs/adjustments are performed for the Lane Camera; when compete, perform DTC Confirmation Procedure again before doing any additional repairs.
Associated Products (15)Associated Documents - January 26, 2018•Document ID: 10129118Service Bulletin/Repair InstructionsWHEELS; POWER TRAIN; STEERING
- Mfr Comm. #:
- REVISION 1 - P83
- Date Added:
- February 21, 2018
- Manufacturer:
- INFINITI
SummaryElectronic Power Steering (EPS) Voluntary Service Campaign This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive) and EPS (Electronic Power Steering). UPDATE January 26, 2018 Please discard earlier versions of this bulletin The announcement from January 20, 2018 has been revised to include: - 205 retailed vehicles are being added to the previously announced quality action
Associated Products (1)Associated Documents - January 25, 2018•Document ID: 10129112Service Bulletin/Repair InstructionsSTEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- ITB18-004
- Date Added:
- February 21, 2018
- Manufacturer:
- INFINITI
SummaryVOLUNTARY SERVICE CAMPAIGN 2018 Q60 SPORT; POWER STEERING CONTROL MODULE REPROGRAMMING This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive). INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific model year 2018 Q60 Sport and 2018 Q60 Red Sport vehicles equipped with Rear Wheel Drive (RWD) to reprogram the power steering control module. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number P8301 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Retailers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a Retailer?s inventory.
Associated Products (1)Associated Documents - January 23, 2018•Document ID: 10129111Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:LABELS
- Mfr Comm. #:
- ITB18-003
- Date Added:
- February 21, 2018
- Manufacturer:
- INFINITI
SummaryREDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA) requires that any automobile dealer that installs accessories on a vehicle prior to first retail sale must install a special label (?reduced capacity label?) on that vehicle if the total weight of all accessories on that vehicle exceeds 1.5 percent of the vehicle?s gross vehicle weight rating (GVWR) or 100 pounds, whichever is less. This includes accessories that the dealer installs (dealer installed factory accessories and dealer installed aftermarket accessories), and accessories installed at the Vehicle Processing Center (VPC) prior to the vehicle being delivered to the dealer. IMPORTANT: Failure to comply with this requirement may result in penalties imposed by NHTSA. Follow the instructions in this bulletin to help meet these requirements.
Associated Products (213)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX60+ 193 moreAssociated Documents - January 20, 2018•Document ID: 10129113Service Bulletin/Repair InstructionsSTEERING; POWER TRAIN; WHEELS
- Mfr Comm. #:
- P8301 2018 Q60
- Date Added:
- February 21, 2018
- Manufacturer:
- INFINITI
SummaryElectronic Power Steering (EPS) Retailer Inventor This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive) and EPS (Electronic Power Steering). ***** Retailer Announcement *****INFINITI is updating the previously announced quality hold (PC609) from January 11, 2018 and is now instructing retailers to reprogram Electronic Power Steering (EPS) software to the most current production level on 514 specific 2018 Q60 RWD Sport and RWD Red Sport vehicles equipped with EPS. A new campaign ID (P8301) has been assigned to differentiate which vehicles have received updated software. This campaign ID will replace PC609 in Service Comm and DBS National Service History on January 20, 2018.***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History ? Open Campaign I.D. P8301 - New vehicles in retailer inventory can also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for quality action applicability. 2. Please do not drive, sell, or trade the specific 2018 Q60 vehicles in retailer inventory subject to this quality action until the updated software has been installed. 3. Use the attached procedure to install the updated software. 4. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Retailer Responsibility ***** It is the retailer?s responsibility to check Service Comm or DBS National Service History ? Open Campaigns using the appropriate campaign I.D for the quality action status on each affected vehicle currently in new vehicle inventory. INFINITI requires retailers to perform this repair on applicable new vehicles in inventory prior to being retailed to ensure client satisfaction.
Associated Products (1)Associated Documents - January 11, 2018•Document ID: 10129116Service Bulletin/Repair InstructionsSTEERING; POWER TRAIN
- Mfr Comm. #:
- PC609 2018 Q60 E
- Date Added:
- February 21, 2018
- Manufacturer:
- INFINITI
SummaryElectronic Power Steering (EPS) Quality Assurance Hold This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive) and EPS (Electronic Power Steering). ***** Retailer Announcement ***** Effective immediately, INFINITI is placing a temporary retailer inventory quality hold on 504 specific 2018 Q60 RWD Sport and RWD Red Sport vehicles equipped with EPS and identified in Service Comm. INFINITI has learned the software for the electronic power steering system may not be at the current production level. INFINITI is investigating this and anticipates having revised software available by the week of January 15, 2018. Further instructions will be sent when the software is available. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this quality hold using Service Comm I.D. PC609 - New vehicles in retailer inventory can also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for quality hold applicability. 2. Please do not drive, sell, or trade the specific 2018 Q60 vehicles in retailer inventory subject to this quality hold. ***** Retailer Responsibility ***** It is the retailer?s responsibility to check Service Comm or DBS National Service History - Open Campaigns using the appropriate campaign I.D for the hold status on each affected vehicle currently in new vehicle inventory.
Associated Products (1)Associated Documents