Infiniti Q60 Service Bulletins
326 manufacturer communications on file.
- August 7, 2019•Document ID: 10164638Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB17-004b
- Date Added:
- September 10, 2019
- Manufacturer:
- INFINITI
SummaryACCESSORY DRIVE BELT NOISY OR HAS COME OFF This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (3)Associated Documents - July 26, 2019•Document ID: 10163939Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- ITB19-002a
- Date Added:
- August 19, 2019
- Manufacturer:
- INFINITI
Summary2018-2019 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (13)Associated Documents - July 26, 2019•Document ID: 10163937Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB13-026J
- Date Added:
- August 19, 2019
- Manufacturer:
- INFINITI
Summary2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (7)Associated Documents - June 25, 2019•Document ID: 10162970Service Bulletin/Repair InstructionsVISIBILITY:SUN/MOON ROOF ASSEMBLY
- Mfr Comm. #:
- ITB14-010c
- Date Added:
- July 22, 2019
- Manufacturer:
- INFINITI
SummaryG37 AND Q60 CONVERTIBLES; CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on this page. Discard all previous versions of this bulletin.
Associated Products (7)Associated Documents - June 24, 2019•Document ID: 10162969Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB12-011n
- Date Added:
- July 22, 2019
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (35)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q50+ 15 moreAssociated Documents - April 4, 2019•Document ID: 10160177Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- ITB19-009
- Date Added:
- May 20, 2019
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY DOES NOT WORK AFTER BATTERY REPLACEMENT SERVICE INFORMATION If the Intelligent Key of an APPLIED VEHICLE does not work after replacing the battery, inspect the positive (+) terminals. If the battery side of the Intelligent Key is held by pinching down on the terminals while removing the battery, it is possible to bend the terminals down far enough that they will not touch the contacts on the other half of the Intelligent Key. If the terminals are found to be bent down, pry them back up so that they will come in contact with the other half of the Intelligent Key?s contacts. - Refer to the photos on the following pages.
Associated Products (4)Associated Documents - April 2, 2019•Document ID: 10160176Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB19-008
- Date Added:
- May 20, 2019
- Manufacturer:
- INFINITI
SummaryEXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on paint and trim when not used as directed. - Some commercial car washes use cleaners with a high pH value. - When using cleaners that meet the conditions defined in the Appearance and care section, be sure to carefully follow the cleaner?s directions. - When finished cleaning/washing, rinse thoroughly with clean water. IMPORTANT: Damage to paint, glass, bright metal, or any other exterior surface caused by using improper cleaning products is not covered under warranty. Always refer to the Paint Incident Identification Manual (PIIM) and Assurance Products Reference Manual (APRM). Follow the guidelines in the PIIM and APRM for non-warrantable exterior body, glass, or painted surface quality issues. To access the PIIM and APRM, login to nnanet.com: - For the PIIM, select: MY LINKS > Warranty > Paint Incident Identification Manual - For the APRM, select: MY DOCUMENTS > Warranty > APRM See further information in this bulletin.
Associated Products (221)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 201 moreAssociated Documents - March 19, 2019•Document ID: 10158421Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- ITB18-040b
- Date Added:
- April 15, 2019
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.
Associated Products (11)Associated Documents - March 5, 2019•Document ID: 10158424Service Bulletin/Repair InstructionsEQUIPMENT; FUEL SYSTEM, OTHER
- Mfr Comm. #:
- ITB19-007
- Date Added:
- April 15, 2019
- Manufacturer:
- INFINITI
SummaryINFINITI; P0171 AND P0174 SERVICE INFORMATION SERVICE INFORMATION Diagnosis for DTCs P0171 (FUEL SYS LEAN B1) and P0174 (FUEL SYS LEAN B2) have been revised for the APPLIED VEHICLES listed above. When performing diagnosis for either of these DTCs, start by using the SERVICE PROCEDURE section of this bulletin. NOTE: The related Electronic Service Manuals (ESM) will be revised in the future to include these diagnostic steps.
Associated Products (12)Associated Documents - February 28, 2019•Document ID: 10155156Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB19-005
- Date Added:
- March 25, 2019
- Manufacturer:
- INFINITI
SummaryCLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles with INFINITI InTouch?, has the abillity to trigger specific customized settings for the radio, clock, heating and air conditioning (HVAC) and navigation that are unique to that key, and each Intelligent Key for a specific vehicle may have different settings stored. EXAMPLE: The vehicle may be driven by more than one person, and each driver has a personal Intelligent Key. Each driver may adjust their preferred vehicle settings differently. If two or more Intelligent Keys with different stored settings are unintentionally interchanged, one or more of the following perceived issues might be reported by the customer(s). - Radio ? Presets are lost or change - Clock ? Settings are not showing the correct time due to day-light savings or the selected region (time zone) - HVAC ? Controls are set differently - Navigation ? Settings suddenly altered If any of these perceived issues are present: - Confirm if there are multiple Intelligent Keys being used by the customer(s) interchangeably, and if so, verify that each key?s settings are different. NOTE: Customer may not recognize that different Intelligent Keys are linked differently.
Associated Products (20)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX602016 Infiniti Q502015 Infiniti Q502014 Infiniti Q50Associated Documents - February 28, 2019•Document ID: 10155153Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB17-017a
- Date Added:
- March 25, 2019
- Manufacturer:
- INFINITI
SummaryMIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (5)Associated Documents - February 4, 2019•Document ID: 10155152Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; EQUIPMENT
- Mfr Comm. #:
- ITB16-012b
- Date Added:
- March 25, 2019
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (15)Associated Documents - January 29, 2019•Document ID: 10152991Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB17-042b
- Date Added:
- February 19, 2019
- Manufacturer:
- INFINITI
SummaryINFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
Associated Products (76)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 56 moreAssociated Documents - January 29, 2019•Document ID: 10152989Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB13-044g
- Date Added:
- February 19, 2019
- Manufacturer:
- INFINITI
SummaryALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
Associated Products (71)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 51 moreAssociated Documents - January 24, 2019•Document ID: 10152987Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB12-011m
- Date Added:
- February 19, 2019
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (35)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q50+ 15 moreAssociated Documents - January 15, 2019•Document ID: 10152993Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- ITB19-002
- Date Added:
- February 19, 2019
- Manufacturer:
- INFINITI
Summary2018-2019 INFINITI VEHICLES; DISPLAY CONTROL UNIT SERVICE INFORMATION SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an APPLIED VEHICLE for any reason, follow the steps in the Service Procedure to: - Confirm proper diagnosis and repair with TECH LINE to obtain DCU order approval, then place the order with DENSO. NOTE: The DCU order approval process does not apply to 2017 model year and earlier models. TECH LINE authorization is not needed for 2017 model year and earlier models. - Configure the Multi AV system. - 2018-2019 QX30 vehicles only: Register the replacement DCU. DCU registration is necessary whether or not the vehicle has an active Infiniti InTouch Apps subscription. NOTE: The original DCU must be installed in the vehicle while performing part of this procedure. DO NOT remove the original DCU until instructed.
Associated Products (13)Associated Documents - January 15, 2019•Document ID: 10152988Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- ITB13-026i
- Date Added:
- February 19, 2019
- Manufacturer:
- INFINITI
Summary2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Associated Products (7)Associated Documents - January 11, 2019•Document ID: 10152992Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-001
- Date Added:
- February 19, 2019
- Manufacturer:
- INFINITI
SummaryCHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAKE CONTROL SYSTEM) - C1B93-00 - (ENGINE/HEV SYSTEM) - C1B94-00 - (TRANSMISSION SYSTEM) And One or more additional DTCs, other than those above, are also stored in a control unit other than the Chassis Control Module. - Perform the diagnostic/repair procedures for the additional DTCs of the other control unit FIRST. - Refer to the Electronic Service Manual (ESM) for DTC specific diagnostic information. Do not replace the CHASSIS CONTROL MODULE (CONTROLLER ASSY-IDM) if additional DTCs are present.
Associated Products (9)Associated Documents - December 19, 2018•Document ID: 10153546Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
- Mfr Comm. #:
- ITB18-040a
- Date Added:
- February 25, 2019
- Manufacturer:
- INFINITI
SummaryINFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.
Associated Products (11)Associated Documents - December 2, 2018•Document ID: 10153545Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
- Mfr Comm. #:
- ITB18-040
- Date Added:
- February 25, 2019
- Manufacturer:
- INFINITI
SummaryINFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when in Drive (vehicles manufactured before May 1, 2018) - Average fuel economy displays 99.9 MPG - Display screen flickers at higher ambient interior temperatures - SXM Info Apps (Weather, Stocks, Fuel Prices) inoperative ACTION 1. Refer to page 4, step 8 in the SERVICE PROCEDURE to confirm an update applies to the Display Control Unit (DCU) of the vehicle being worked on. - Confirmation is determined by comparing the DCU part number with those listed in Table on page 5. 2. If this bulletin applies, update the DCU software. - See REQUIRED SPECIAL TOOL on page 2. NOTE: The updated software resolves the items above along with improving software stability.
Associated Products (11)Associated Documents