Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11667137June 16, 2025
UNKNOWN OR OTHER
The engine auto-off system kicks in too fast after stopping the vehicle creating a hazard that other vehicle may crash with my car as the engine start again is too delayed in my car after releasing the brake pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667129June 16, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, WHEELS
I previously leased my vehicle from Rick Case Hyundai in April 2023, In November i started having issues with my vehicle as i moved to Colorado. My whole vehicle starts to uncontrollably shake going 25 mph and over. Since highway speed limit is 65 that is where i struggle the most with driving and that is the most endangering as well. I have to pump my breaks and hope they don't stop working. I have taken my car to get a diagnostic multiple times at different dealerships and each time i went to another dealership they advised a different problem I can send an email or mail with all attachments of diagnostic reports from Hyundai dealership. Each dealership advised one of these problems, engine, brakes, rotors, tires, etc, although the vehicle was a few months old! I reported lemon l to Hyundai Customer service with 2 different attempts and they denied my lemon law and advised i should pay for anything not under warranty. Although the vehicle has a manufacture defect i will be continuing to attempt different dealerships to help my cause since i am endangering myself and everyone around me. I have done enough research to know i am not the only person with this problem and this should be a recall defect. I need a solution so i can drive in the state i live in ,Colorado, and not be scared for my life that my car will stop working at some point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666669June 13, 2025
AIR BAGS, ELECTRICAL SYSTEM
After an impact with a large buck (deer) on a main highway while traveling 70 miles per hour, the airbags failed to deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11666810June 13, 2025
POWER TRAIN
While driving, the vehicle started knocking and jerking, lost power and began to run roughly. The check engine light initially flashed and then turned solid before the vehicle shut off. The next day, I took the vehicle to the dealership for a diagnostic after experiencing problems with knocking when the check engine light illuminated. The codes were P302 and 304 indicating misfiring. The diagnostic tech wrote the problem up as having oil in the cylinder and suggesting engine/turbo replacement for approximately $15,000.00. The engine has less than 100,000 miles. I asked about the 10/100. After inquiring about the recalls for GDI engines in the 2017 Tucson for rods causing engine fires due to oil leaking into the cylinders, the service agent stated that it was only the 2.0 and not the 1.6 with recalls. I said sir it is the same issue: high oil consumption, sputtering and knocking, check engine light indicating misfire. Now the oil is accumulating in the cylinders. He stated that because I am the secondary owner neither the dealership nor Hyundai will correct the problem. However, if I was the original owner the powertrain warranty would cover the repair. The problem with the 2017 GDI, DCT in the Tucson is a safety issue for all owners. Escalated the issue to Hyundai Motor America, agent Kyrillos, who said that he would contact the dealership to check for prior authorization with the dealership to see if they would cover it under the recall. After numerous calls (on my behalf) and finally speaking with Kyrillos, I was advised that the dealership denied the repair. I requested supervisor contact and have not had any further communication from the company. I did send a follow up email asking when I could expect to hear from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666684June 13, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN
Fuel injectors. It is available for inspection. (Please!)This is the second failing of an engine, fuel or Powertrain issue. The car was in motion and suddenly just lost power. The first time it occurred about a month after purchased brand new in 2022, the car was coming from a stop light into the middle of an intersection. Driver was thankfully able to glide to side of road since it was early morning and had it towed to dealership. Second time it happened approximately 2 1/2 years later May 29, 2025, the car once again lost engine power at an intersection. Driver, again ,was in a fortunate position to glide off road from a right turn lane. If driver had been in left lanes going speed (55) this would not have ended as well. The car would not restart. Car was towed to dealership. The dealership confirmed that this was a known issue and there was a TSB out. However, there are no kits available to fix it at the moment. And we have no time frame for getting our car back and they have not provided a loaner. The vehicle has only been inspected by the Hyundai dealership. There were absolutely NO warnings before either incidents. However, once the car was in possession at the dealership, we received a phone call from Hyundai BlueLink saying we had a Powertrain issue, which did not make sense since our car had been sitting for two weeks unserviced. If this was related to the same issue they were at least two weeks late. Dealership did not confirm Powertrain issue or how anything would be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666457June 12, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
Our Tucson was stolen in Charlotte, NC on [XXX]. The pax rear window was broken and the thieves broke open the steering column to start the car. It appears they used the well-known "Tik-Tok" method. I have record that our Tucson had the "software update" installed, at a local dealership, a year ago. This update (which should've been a recall) was supposed to address this issue. Despite this update, the car was stolen in less than 2 minutes (I have Ring camera pictures with timestamps). I have doubts now that the dealership actually did the update. Part of the update includes a specific window sticker that is to be applied to the driver's door window. That decal is missing. There is no evidence that it was ever there (I have pictures). The car was recovered but cannot be driven. It must be towed due to the damage. Another concern is the engine and drive train. Criminals were out joy riding in our stolen car on an almost full tank of gas. Because the car cannot be driven, I don't know if there is any damage to any part(s) of the drive train. We are now waiting for our insurance company to arrange to have the car repaired. I am very concerned now about the long term viability and reliability of this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666175June 10, 2025
ENGINE
The engine seized will on the highway unexpectedly. While driving on the highway the car suddenly started to slow down and would not pick up speed. I was able to get off on the first exit and make it a close to the right hand land as possible before the car stalled. I was stuck on the feeder road and at risk of being hit from behind. I cranked the car and was unable to move. While calling a tow truck and waiting for it to arrive later I tried to crank the car again and was able to drive it to the nearest safe place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666187June 10, 2025
UNKNOWN OR OTHER
The car has had a check engine light on for a week. It sometimes jolts forward when pressing on the accelerator and it does it all of a sudden. Took it to the Hyundai dealership they say it’s due to the egr valve and sub harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666021June 10, 2025
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 70 MPH and depressing accelerator pedal, the vehicle started to decelerate. The contact pulled over to the right side of the road and turned off the vehicle. The contact waited for two minutes and attempted to restart the vehicle; however, the vehicle failed to respond as needed. The brake warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a misfire in cylinders #1 and #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was notified not notified of the failure. The failure mileage was 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666112June 10, 2025
ENGINE
Component: Engine Vehicle: 2018 Hyundai Tucson VIN: [XXX] Approx. Mileage at Failure: 79,413 miles Incident Date: [XXX] Where It Happened: While driving [XXX] At 79,413 miles, my 2018 Hyundai Tucson (VIN: [XXX}) suffered complete engine failure without warning. The vehicle had been properly maintained (records from Express Oil Change & Tire Engineers), and was operating under normal conditions. The dealership diagnosed total engine failure and quoted $7,723.88 for replacement. They are not replacing the engine with the same type, which may indicate a known issue. There are no active recalls, but similar engines in Hyundai vehicles from this era have been subject to recalls and warranty extensions. I believe this may be due to a manufacturing defect. No injuries occurred, but the failure posed a safety risk while in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665975June 10, 2025
ENGINE
Vehicle has just over 20,000 miles, and all four high-pressure fuel injectors have been diagnosed as “bad”. This is a very common issue reported on the Internet for 2022 Hyundai Tucson vehicles. Vehicle misfires and loses power with check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665840June 9, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Misfire, excessive oil consumption, engine knocking, loss of power/acceleration, gas smell, excessive gas consumption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665875June 9, 2025
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the low oil light illuminated, and the vehicle was shaking abnormally. The contact added oil to the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with oil shavings in the oil pan and engine failure. The contact was informed that the engine needed to be replaced. The dealer was made aware of the failure but provided no assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665720June 9, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Cylinder 2 misfires, engine code P0302. Yes, it is available. Engine loses power during acceleration. Yes, Hyundai of Anderson (South Carolina) No warning or symptoms. Driving great then the engine starting misfiring going down the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665649June 8, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Car cuts off when driving the speed drops down automatically stops the dash lights go out and can’t start it right away
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665575June 8, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Every time there is morning condensation/dew or rain, my front collision warning does not work. A notification pops up, the symbol comes onto the dash and it takes a good 3-5 minutes depending on the severity of the weather to have the symbol and notification go away and work. Also, 98% of the time when my car was preset to turn on, the emergency brake automatically engages every time I get into the drivers seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665437June 7, 2025
ENGINE, POWER TRAIN
On April 12, 2025, my 2018 Hyundai Tuson which only has 99,000 miles started stalling out at random speeds. The vehicle stalled going up a hill and would not accelerate it would also not go past 55-60 miles per hour on the highway. There were no check engine lights or codes on the dashboard. The vehicle is also burning oil on 2 occasions when having the oil changed. I feel like my life and others is in danger because the vehicle is stalling at random speeds which could cause a major accident due to this issue. I could be hit by another vehicle while trying to accelerate or merge on the highway. I reported the oil consumption last November and I contacted Hyundai customer care who issued a case number in May 2025 for the stalling issue, they instructed me to take it to the Hyundai dealership to be diagnosed. There is a recall out, but they said my vehicle is not included in it. I took the vehicle to the dealership, and they confirmed the vehicle was stalling and would not accelerate and were able to reproduce the issue. They informed me the vehicle needed a new transmission, and the vehicle only has 99,000 miles. Hyundai and the dealership declined to add the vehicle to the recall campaign for stalling vehicles. I had to cover the cost of $3,000 for a new transmission. I picked the vehicle up on June 6,2025 with the new transmission installed and it is still stalling and won't accelerate past 45 miles per hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665481June 7, 2025
POWER TRAIN
The safety alert system on the vehicle alerted us five different times that the vehicle needed to be parked and checked immediately due to a Powertrain issue and each time we took it to the dealership because it is still under warranty at 47,984 mi. This last time they have had it for just over 3 weeks and said there are three or four of the same vehicle with the same issue that they are trying to get parts for. This is not coming up as a recall, but it has been an issue with safety because it tells us to immediately Park the vehicle and it loses engine power when accelerating which is very dangerous for navigating traffic. Insurance has not been involved as it is on warranty and there has not been an accident because of this issue yet. Please look into this because we do believe there should be a recall on this model. I know other people who are having the same issue with the same type of vehicle but on the Santa Fe. The issue starts out where they say it's just a gas cap. But then switching out the gas cap doesn't fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665265June 6, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Hyundai Tucson. The contact stated while driving the vehicle failed to exceed 25 MPH and stalled several times. The contact was able to pull over to the side of the road. The contact turned off and restarted the vehicle several times; however, the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with exhaust system failure. The vehicle was then taken to the dealer, where it was diagnosed and a DTC for engine failure was retrieved due to the exhaust system failure. The dealer forwarded diagnostic test report to the manufacturer; however, the manufacturer declined to cover the repair under an unknown Customer Satisfaction Program because the oil change records were not available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665309June 6, 2025
POWER TRAIN
The contact owns a 2013 Hyundai Tucson. The contact stated while driving and exceeding 30 MPH, the transmission was slipping out of gear. There was no warning light illuminated. The vehicle was towed to a dealer located in Canada, where it was diagnosed that the transmission sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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