Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11502116January 17, 2023
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION
2022 Hyundai Tuscon abruptly locks steering wheel while driving to the point you cannot turn the steering wheel. Many different types of warnings appear on the dash from blind spot warning to front end collision. luckily, we were going at a moderate speed, I was driving and forced the wheel to turn enough to get off the road. If this happens to a woman while driving, they will most likely not be able to turn the wheel at all with zero control of the vehicle. Extremely dangerous life-threatening situation, and dealer has been notified. The vehicle has to be towed as it's a major safety risk. This has happened 3 times and the dealer has record of the fault codes but do not know what the problem is at this time. vehicle only has 16,000 miles on it. when this happens, I can turn off the vehicle and let it power down a minute or two and re-start it and all dash lights are gone and the vehicle is fine again. most certainly a faulty very dangerous electrical system problem in my opinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502060January 16, 2023
POWER TRAIN
Put the car in Drive and car failed to move with motor revving. Car finally moved about 20 mph max. Attempted to shift the car in and out of gear as well as shut it off and problem still existed. Got it home and made arrangements for tow truck to haul to dealer. In moving it the next day to prepare for tow truck the transmission worked normally and drove it to the dealer. Dealer could not duplicate the problem so they said there hands were essentially tied. Did and internet search on 2016 Tuscon DCT transmission problems and found the problem is very common. Hyundai attempted to address it with a computer update which this car has had. Many people have been placed in very dangerous situations with this problem. No warning lights were displayed despite the car being essentially undriveable . This is a known safety issue which should be addressed by the manufacturer. A car that suddenly becomes undriveable in traffic or leaving you stranded in the middle of nowhere is definitely a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501904January 15, 2023
ENGINE
At approximately 55,000 miles, the check engine light illuminated. Code P0420 "Catalyst System Efficiency Below Threshold (Bank 1)". When inspected, the car had consumed about 1 quart of oil after driving at highway speeds for approximately 3000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501574January 13, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, SUSPENSION
ESP off ligh comes on and off have to turn suv off to ture light off Had report it to nhtsa twice but no one replied 2/28/22 # 05V119000 2/14/22 #11454471
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501658January 13, 2023
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Three incidents of shifting from park to drive or reverse and car does not move in the drive or reverse. Turning PHEV car off seems to reset it. Third time car had a high pitch whine and trying to move in reverse caused a strong shudder and check engine light to come on. Diagnostic code for power train P072200. Turned car off and drove a few hours later and seemed to be back to normal. DTC cleared after a few days. Dealer unable to check for a month. Have dashcam footage of last incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501391January 12, 2023
ENGINE
2014 Tucson shut down twice while driving on the interstate, loss of power, wouldn't crank., consuming lot of oil constant misfires and has replaced the cat. converters twice. Hyundai has been of no help at this point
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501210January 11, 2023
ENGINE, VEHICLE SPEED CONTROL:CABLES
The contact owns a 2018 Hyundai Tuscan. The contact stated that while her daughter was operating the vehicle, the check engine warning light illuminated, and the vehicle inadvertently decelerated to 30 MPH. The vehicle was taken to the local dealer and the contact was informed that the failure was due to a faulty sensor, which had malfunctioned when the oil change was due. The contact stated that the failure had occurred on several occasions when the oil change was due. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 30,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501214January 11, 2023
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle entered drive-safe mode with the check engine warning light illuminated. Due to the failure, the vehicle was towed to a local dealer where it was discovered that the engine was extremely low on oil. The contact was informed that the knock sensor and spark plugs needed to be replaced. Upon retrieving the vehicle, the contact noticed that the engine was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic for an oil change and the mechanic informed him that the oil consumption issue was related to an unstated TSB. The mechanic referred the contact to the manufacturer to report the failure. The manufacturer was notified of the failure and a case was filed. The manufacturer then referred him to another dealer for an oil consumption test. Once at the dealer, the vehicle did not pass the oil consumption test. The contact was also informed that the pistons were failing; however, the engine could not be replaced under warranty until the engine completely failed. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 72,856.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501230January 11, 2023
VEHICLE SPEED CONTROL
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate while the engine revved loudly. The vehicle then jerked forward while driving. Additionally, there was an abnormal rubber odor detected. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred, and the vehicle was taken back to the dealer, where it remained unrepaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 10,724.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501110January 10, 2023
ENGINE
While driving on the interstate, my Tuscon started flashing a yellow check engine light and lost power. I had previously had it in to question why it would jerk when just starting. Dealer found nothing. We were able to safely get to the safely to the side of the road. It was towed to a dealership. The dealership said I was going to need a new engine. We did put in a good will warranty claim which the company is currently working on needing pictures from all parts of the engine and the dealer is working with them.. The car is a 2017 and only 107,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501143January 10, 2023
ENGINE
While driving on an interstate the engine lost power and I pulled over to the shoulder. Popped the hood and the engine cover was blown back and the engine was on fire! Had 3 passengers, dog, and luggage in the car. Was able to get most out before the fire spread. Left family stranded hours from home on side of interstate. Unsure of exact cause of the engine fire. Fire spread to entire car before fire department came to put it out.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11501146January 10, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501153January 10, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500903January 9, 2023
ENGINE
Engine started to misfire on PA turnpike, causing loss of power. Engine light came on. This was on a stretch of road with downhill s-curves at night. Car has been using a quart of oil every 500 or so miles. Turbo disintegrated at 100,000 miles, this current incident happened at 120.000 miles. I believe they are related. So far, Hyundai say that there is no compression in at least one cylinder and they have to disassemble engine to determine extent of problem. Engine codes stated multiple misfires in cylinders 2 and 4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500958January 9, 2023
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The vechicle was recalled for door locks that failed to work. Within weeks 3 of the automatic windows failed. One of the windows won't stay closed and can be easily opened by anyone simply pressing on the window and pushing it down. Its impossible to lock the vehicle for protection. The other windows won't roll down its impossible to use them to exit the vehicle in an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500673January 8, 2023
ENGINE, UNKNOWN OR OTHER
The oil plug fell out of my Tuscon while I driving on the highway and it burned out my entire engine on January 2, 2023, at approximately 5:40 pm EST. The tech at the dealership found the plug in the tray under the spot where the plug goes. It was inspected by a technician at a Hyundai dealership. The car is a 2018 Tuscon--had less than 55,000 miles on it and is now basically worthless and undrivable, quoted $13,000 to fix it. My entire engine now needs to be replaced. I was within the lifespan of my last oil change when the plug fell out. A red oil light flickered on and then a battery subsequently came on. Within approximately three minutes of the light first flickering on, the car was dead on the side of the highway. The car would not turn over once it was stopped on the side of the highway. The car is still at the dealership and available for inspection as of today, but I am not sure how long it will be there because I am not sure what is the best path forward in terms of repair because of the financial cost. I'm lucky that I was able to navigate my car onto the shoulder of the highway and secure a tow without injury. It was a very foggy day and it was already dark when this occurred and I was afraid I would be struck if I exited my car. My car drifted to a stop at the start of an exit ramp with a highway barrier that prevented me from going farther right onto the shoulder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500580January 7, 2023
ELECTRICAL SYSTEM
While driving, all of the warning lights on the dash came on and the car shut off. After pulling over, the car started again. The car was bought on 10/18/22 and the first incident was 11/7/22. It was taken back to the dealership, the lights were turned off and a few days later it happened again. This happened a total of 4 times. The last time only 3 lights came on. As of this complaint, the car has been in the shop since 12/22/22. There were no warnings before the lights came on. The Hyundai mechanic said that those lights mean there are major issues and it could be a safety hazard. The car was not bought at a Huyndai dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500454January 6, 2023
ENGINE
The contact owns a 2015 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the solenoid was replaced; however, the failure recurred. The vehicle was taken back to the independent mechanic where the knock sensor was replaced. In addition, the vehicle lost motive power, and the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed as needing the knock sensor replaced. The failure recurred. The vehicle was taken back to the same dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500485January 6, 2023
EXTERIOR LIGHTING, POWER TRAIN
When driving at night and low-beams are on, there is a black void (looks like a black bar horizontally across the headlight projected area on roadway). Black void is eye level with driver’s view of the roadway. With the black void present, driver is unable to see the roadway clearly at night, which inhibits the drivers visibility and ability to see road hazards or animals crossing the road. Low-beam and high-beam bulbs have been replaced and checked for any burn spots or malfunction in the bulb itself; with brand new bulbs installed professionally, the black void is still present. Hyundai repair stated it is a known issue that has yet to be addressed by Hyundai Manufacturers. Issue has been present for 2-months now. While driving on interstate, went to pass a vehicle and while accelerating the vehicle would not increase in speed. The RPM needle jumped to 5-6 and a “whiny” noise was coming from engine area. Pressed harder on the accelerator so the car would speed up and with the pedal to the floor, the vehicle speed increased 1 mph in 5-sec intervals. Exited the interstate and was traveling on road with 60mph speed limit. Tried to accelerate again, and the vehicle would make the whiny noise and would not increase speed or shift. Let off of the accelerator and the RPM drops instantly to 2-3. RPM’s need does not smoothly increase or decrease, but instead jumps or drops instantly. When accelerator is pressed or when trying to increase speed, the whiny noise comes from engine. The vehicle sounds and acts like it is not shifting. Took to dealership and they said there are no recalls on transmission, but will not fix my transmission. 10-year/100000 mile warranty is still active, as it is a 2018 w/ 89500 miles. Safety concern as the vehicle will not accelerate or shift when needed and could cause serious accident if in a situation where evasive action is required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500104January 4, 2023
POWER TRAIN
Transmission wants to studder or jump around violently during take off; loss of acceleration at low speeds. Normally have to stop and start again or floor the accelerator to make the vehicle proceed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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