Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11499720January 2, 2023
ENGINE
I was driving my vehicle on Highway 45 North in Spring Tx and my engine caught on fire while driving, my Tucson was on fire and started smoking i had to pull over and getvhelpp
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11499787January 2, 2023
EXTERIOR LIGHTING
The headlights on the 2022 Hyundai Tucson Hybrid Ltd are a road safety hazard. The dealer says they are not aware of the issue, which makes no sense all you have to do is google it and see others with the same issue. Turning on the headlights creates a dark shadow. I have to drive with my brights on when turning, and most of the time at night. The bottom shadow moves with every movement. You can see the triangles on the road, and again when turning you lose light. If I would have driven this vehicle at night, I would not have purchased it. I have contact Hyundai but so far no response. I purchased this in April and I am ready to sell it. I can't put dates in the date section has this has been from April 2022 until today 1/2/23 and will continue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499576December 30, 2022
ELECTRICAL SYSTEM
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle was shuddering with several unknown warning lights illuminated. Additionally, the speedometer, turn signals, and temperature gauge failed to operate while driving. The vehicle was towed to the dealer, where it was diagnosed with electrical system failure. The dealer replaced the vacuum pump. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to Technical Service Bulletin: 19-01-010H (Tucson Vacuum Pump Sealant Application/Cap Replacement) however, the vehicle was not covered by the TSB. The failure mileage was 78,388. The consumer stated all warning lights illuminated and outside thermostat stopped working for about 20 minutes into the drive. Also, problems with shifting gears and gear shifter was stuck in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499559December 30, 2022
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
ICU Module Failure. Power Steering not as effective, instrument cluster failure, driver warnings like low tire pressure, blind spot detection and others do not work. Speedometer and miles driven stopped working. Advised to not drive the car as power steering could completely fail without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499305December 29, 2022
ENGINE
Engine knocking and loosing power under acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499343December 29, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Hyundai Tucson. The contact stated that while the vehicle was idling at a stop light, the engine shut off. After restarting, the vehicle would operate as normal. The contact indicated that the failure was intermittent, and no warning messages were displayed. Additionally, the contact observed that the vehicle was consuming fuel at a quick pace. The vehicle was taken to an independent mechanic who replaced the fuel pump, but the failure persisted. The vehicle was later taken to the local dealer but was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499162December 28, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while his wife was driving at an undisclosed speed, a knocking sound was heard coming from the engine with the oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The contact made the local dealer aware of the failure and was informed that the VIN was not included in a recall. The manufacturer was made aware of the failure. The approximate failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499193December 28, 2022
ENGINE
The vehicle loses power/decelerates during normal operation regardless of speed. The car does not indicate an error (check engine light) does not illuminate. The vehicle has been at the dealer under warranty since 10/3/2022 with numerous diagnostics performed. The service manager gave us an update; Began diagnosis Had drop in turbo when Acc ordered turbo on 10/7/22 Turbo came in on 10/25/22 installed 10/28 Still same issue but no drop in turbo now 11/4/22 exhaust was removed from cat back and road tested. 11/9/22 They have cleaned all grounds, and checked all connections at the ecm. Completed fuel sample inspection 11/14/22 fuel sample results came back no issue 11/18/22 began flight recording to see if any change between know good car, was unable to see any difference. 11/28/22 removing valve covers for engine inspection of cyclinder walls. Almost completed I shop, hoping to have it completed tomorrow. Let me know if you have any questions According the service manager engine inspection came back with no issues. Hyundai Corporation has been informed and a case was made on 12/28/2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499207December 28, 2022
ENGINE
Engine light was flashing on and off in September 2022 I took it in to a Hyundai dealer in September and was told it was the Catalytic convertor. The catalytic convertor was replaced in October 2022, 2 weeks later the engine light was flashing and the car would not accelerate. I took the care that day to Freehold Hyundai where after keeping it for 3 days they said it was an issue with the oil filter. I have taking the car on a regular basis for all oil changes since in my possession. On December 25th as I was driving to my families house for Christmas the engine light again started flashing and the car would not accelerate. I was able to get the car back to my house. No one was available to call that day due to the holiday. I contacted Freehold Hyundai 12/26/2022 and had the car towed to their facility. On 12/27/2022 I was told the cars engine is failing and that they need to obtain authorization from Hyundai in order to get approval. This is a leased vehicle and does have warranty coverage but they are not able to confirm it can be fixed and cannot offer me a lender car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499276December 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Twice in the past two months, I have been driving down the highway going 70 mph with no car in close proximity to the front of me and the automatic emergency braking has activated, suddenly braking for no reason. In the first instance, there was a car in the lane to the left of me, and the second time cars on both sides of me. But in neither instance was a vehicle close to them front of my vehicle. The second time the car felt like it was going into a skid when the braking activated. I took the car to the dealer (Irwin Hyundai) the first time and they told me the sensors on the car were not properly calibrated when the new car was delivered to me. When I called Irwin’s today after it happened a second time, I was told the car was “functioning as designed” but they would look at it. I am scared to drive the car at this point given that the brakes randomly were activated while at high speeds and without any basis for activation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499261December 28, 2022
SUSPENSION, SERVICE BRAKES, ELECTRICAL SYSTEM
The car has been erratic in its performance since purchase. The car has a continuous issue with the suspension, electronic system, and brakes. I have reached out to Hyundai manufacturer on numerous occasion regarding the car and no one is addressing my concerns. The car drives so erratic and unpredictable that I am fearful that someone will be injured or worst. Attached is a photo of the entire system going offline, which occurs all the time, and because the whole care is computerized this poses a safety risk for me and others on the road. When the car goes offline, I no longer have control of the vehicle and all mechanical systems are down. Please help me to get this issue resolved before someone gets hurt. This is the second submission in regard to this car. 5nmjfcae4nh015882
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499007December 27, 2022
AIR BAGS
The contact owns a 2017 Hyundai Tucson. The contact stated that upon starting the vehicle, the front passenger’s side air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side air bag was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499038December 27, 2022
WHEELS
The contact owns a 2013 Hyundai Tuscan. The contact stated that the air pressure in all four tires had continued to leak causing the tire air pressure warning to display. The vehicle was taken to the local dealer who diagnosed that all four wheel air valves were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499043December 27, 2022
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The windows stop working. Mine has been replaced twice with 15K miles. when you cant roll up your windows it leaves you exposed to be car jacked in a big city, or objects to fly in the car, which could hurt the driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498495December 22, 2022
ENGINE
Engine (1.6-liter turbocharged direct-injection four-cylinder) had a catastrophic failure driving along highway. Engine instantly lost power and stalled. No indicators on instrument cluster prior to engine stall, temperature gauge for coolant indicating nominal conditions. Upon pulling over to the side of the road, check engine & batter indicator lights shown on the instrument cluster. Hyundai's roadside assistance system, Bluelink, did not activate with the engine's stall. It was observed that a mix of antifreeze and oils were dripping behind the engine onto the ground. Dealer later discovered that a piston connection rod had punched through the wall of the engine block. Dealer has submitted issue to Hyundai Corporate. Vehicle is aggressively service with manufacture dealerships according to recommended service intervals with synthetic fluids.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498518December 22, 2022
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
I had taken my car in to the dealership for oil change i was told by the mechanic not to drive my car unless it was absolulute necessary my whole undercarriage has rusted out i am unable to find out if there was ever a recall on this matter but dont understand why this has not been brought to my attention before this last oil change i am a retiree living on a budget and this has been so hard on me i can not afford a new car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498564December 22, 2022
ELECTRICAL SYSTEM
The contact owns a 2023 Hyundai Tucson. The contact stated that while driving from a stationary position, the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 1,789.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498563December 22, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving from a stationary position the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The vehicle was taken to the local dealer on multiple occasions but the failure could not be duplicated. No further information was available. The manufacturer was notified of the failure. The failure mileage was 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498417December 21, 2022
LATCHES/LOCKS/LINKAGES
The contact's husband owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door was unable to open from inside or outside the vehicle. Additionally, the driver's side rear passenger door was also unable to open. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498303December 20, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
When I back up, you cannot see what is behind you. April 2022 I was leaving my rehab building and got into my car in the parking lot and there was no one behind me. I got into the car and made several phone calls before I backed up. I always honk my horn and back up slowly because there is no clear visual of what is behind me. As I backed up my car was unable to move. I got out of the car and someone had come from the wrong way of the parking lot and parked their car behind my car and left it. About 5 minutes or more later the driver appeared and I asked why did she park her car behind my car with multiple parking spaces in the parking lot. I immediately called the police and took pictures all around the spaces and proof of multiple parking spaces and proof the car came in the wrong way in the parking lot and stopped right behind my car , got out of their car and left it parked behind my car. Again my pictures are very clear that this person was in the wrong. I have asked for no fault with my insurance company and they have denied me. I believe because when I first got the insurance they were forcing me to take a product that I had not agreed to and I reported them to the head of their company. The pictures clearly show I was not at fault yet my insurance has denied my appeal of taking “ no fault” off of my insurance record. I would like to challenge this problem because I am truly not treated fairly because of reporting the insurance company of wrongdoing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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