Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11505093February 2, 2023
ENGINE
My used 2016 Hyundai Tucson Eco, 1.6 Turbo, currently with 118,000 miles has been consuming 1 quart of oil every 500 miles. Unfortunately, my 5 year warranty by mileage has passed. Since the vehicle warning system doesn't have a low oil light; if you don't stay vigilant checking the oil level dipstick, the engine could fail and seize up during usage without warning, not ideal while driving the vehicle on the highway, which this vehicle does frequently. The vehicle was inspected by a Hyundai dealership service department and Hyundai indicated we do not qualify for engine replacement because the mileage is too high. Nothing in written was provided, just verbal notification. About $1,000 was spent on "cleaning" the engine and replacing the spark plugs and other effected components, with no improvement on oil consumption. After researching on-line, several sites indicate this type of engine failure for our model is common for the type of engine and Hyundai is well aware of it. Why no recall then? Also saw a few articles that Canada has recently recalled several Hyundai motors for similar issues for replacement. A rebuilt engine is around $5,000; not an option for us at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505094February 2, 2023
ENGINE
Engine started Knocking, check engine light came on and car went in to “limp mode”. Car needs new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504894February 1, 2023
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact took the vehicle to the local dealer and had the recall remedy completed. The contact stated that on July 21, 2022, while driving at an unknown speed, the check engine and oil warning lights illuminated. The contact took the vehicle back to the local dealer, but the mechanic was unable to determine the cause of the failure. The mechanic turned off the check engine and oil warning lights. The contact stated that the failure recurred. The contact took the vehicle back to the local dealer and had an oil consumption test at 1,000 miles. The failure persisted. The contact took the vehicle back to the local dealer and completed TSB: 21EM003H on the vehicle. The TSB was completed but the failure recurred. The contact took the vehicle back to the local dealer where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 76,489.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504900February 1, 2023
ENGINE
CONSTANTLY JERKING, HESITATING OR STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504902February 1, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER SIDE DOOR WILL NOT UNLOCK FROM THE OUTSIDE WITHOUT PULLING THE HANDLE A FEW TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505024February 1, 2023
ENGINE
The car is consuming oil at an excessive rate. Oil needs to be added every 2000 miles. The car will start to run loud and struggle but no leaks can be found and the low oil light is not turning on to warn of low oil. This started about 8 months ago and now I have to frequently add oil every 2000 miles which should not be necessary. There is currently a class action lawsuit pending regarding this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505063February 1, 2023
ELECTRICAL SYSTEM, ENGINE
This car accelerates while unattended. Most likely due to an ECM malfunction and unable to properly respond/send signals to the motor. On 4 occasions, the car has accelerated, even if in park. It will go 25mph on its own and to stop I had to put it in neutral. I’ve seen that my car isn’t the only one experiencing this. Considering it’s an ECM issue there should be a recall because that is not a part you change during the life of a car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504838February 1, 2023
POWER TRAIN
My car has 7000 miles on it. Three times now when trying to accelerate the RPM went up to 3000 RPM and the engine acted as if it was hitting a Rev limiter. The car slowed down to approximately 10 mph. One was pulling out of my driveway interning a intersection and the others was when I was merging onto a major highway. All three times I was barely able to make it to the side of the road. I shut the car off and restarted it and everything was OK. The incidents happened a couple weeks apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504754January 31, 2023
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated that while accelerating, the vehicle started to lose motive power. The check engine warning light was intermittently illuminated. The vehicle was taken to an independent mechanic to be diagnosed and the mechanic retrieved fault code: P1326 (KSDS). The vehicle was taken to the dealer where it was diagnosed that the knock sensor detection system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that she needed to provide proof of ownership. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504785January 31, 2023
UNKNOWN OR OTHER
I was driving down the interstate going highway speed approx 65-70mph when car began decelerating to a stop. No warning light ever came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504819January 31, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
2016 Hyundai Tucson Front Right Passenger door latch does not allow door to be opened from the outside. No warning. Research shows this as a definite safety issue on several Hyundai models and has been for years but see no recall. Doors can be impacted from both inside and outside with no warning. Crawling over the seats from the inside to open the door or being trapped in vehicle are a real possibility. I have a scheduled appointment but understand it could be a costly repair that should be considered a replaceable manufacturer’s defects AND A SAFETY HAZARD!!!! Car only has 66,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504824January 31, 2023
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Rear liftgate did not latch on three occasions this winter when temperatures were below freezing down to -4 degrees. The liftgate would lower but not latch properly. Dash would indicate that lift gate was not latched. Attempts to latch manually were unable. During the drive home, the lift gate would moved freely. In order to not risk spilling cargo, we moved everything out of the trunk area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504822January 31, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES
I leased this SUV 12/22/2023,upon driving it on 12/26 as i exited a major highway,leaving highway amd entering exit ramp the SUV lost brake funcrion as well as transmission function,absolute total loss of both brake and transmission systems,miraculously I was able to coast to safty with assistance from another motorist holding the car from rolling furthermore,needless to say this was a harrowing and dangerously close to a tragic accident due to this compmete failure of brake and transmission simultaneously failing,i had to incur a costly towing fee and also completely uninformed as to what the root/cause of problem was as well as any timeframe of repair,as of the time of myself writing this message and thirty plus days later ,I have recieved ZERO cooperation and even outwardly standoffish behavior towards myself,my hisband and my personal leasing agent,I am very concerned of the loaner car becoming a financial burden as my husband was forced to basically suffer rentL vetting and credit card deposit protocols upon paying for and delivering the damaged SUV,we have for weeks tried to ascertain any information on the extent and cause of damage to leased SUV as we are NOT INTRESTED in recieving original damaged because we are FEARFUL of our safety as we are STILL uninformed as of 1/31/2023 PLEASE NOTE LOCAL POLICE WERE ON THE SCENE AND CONFIRMED TOTAL BREAKDOWN STATUs/TOW NEEDED STATUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504521January 30, 2023
FUEL/PROPULSION SYSTEM
The car completely stalled while in the middle of driving. I was on the interstate and was unable to go at appropriate speed, making it dangerous for other drivers. This is the second time that this has happened. The first time, the dealerships said that it was a faulty fuel injector, and replaced it. However, 2 months later, the same problem occurred again. Because I wasn't in an accident, the car was not inspected by anyone other than the dealer. I did not receive any warning lights or symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504267January 29, 2023
LATCHES/LOCKS/LINKAGES
Rear door on the driver's side will not open from the outside or the inside. This is a known problem but there is no recall. I called my local dealership and they won't guarantee that this is under warranty, and they won't give me an appointment for 6 weeks. Hyundai and it's Service Reps are clearly not concerned with their customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504180January 28, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Vehicle is showing transmission issues that match recall issued for same vehicle and model, problems accelerating and misfiring which appears to be dangerous too drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504184January 28, 2023
POWER TRAIN
Has been happening for the last few years, but recently got worse: very difficult to get car to move forward from a dead stop, car would shudder like it was going to stall out. Took car to a Hyundai dealership on October 4, 2022, who were able to replicate the problem. Issue was for transmission to be replaced under drivetrain warranty. Once transmission had been replaced, there were no more problems with moving into first gear from a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504186January 28, 2023
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Unable to roll passenger window down using the power control on the driver's door. Took it to a Hyundai dealership for diagnosis and repair. It cost $506.67 to fix, driver front main window switch was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504187January 28, 2023
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
Driver's side passenger door sounds like it is unlocking when I use the key fob or the interior power lock on the driver's door, but the passenger door can only be opened if I reach from the driver's seat across the center console to manually open the door using the handle. No way to open the door from the outside using the outer handle, even if it looks like the lock is fully open from the inside. No dashboard warning symbols. This appears to be the subject of a technical service bulletin, Hyundai TSB 21-BD-006H, so I will be contacting my local Hyundai dealer next week to set up an appointment for diagnostics and repair, hopefully covered under the extended warranty described in the TSB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503996January 27, 2023
ENGINE, VEHICLE SPEED CONTROL
the car was unresponsiveness when pushing the gas pedal, delay when accelerating, shaking, and the gears do not seem to change. this causes problems when trying to merge into traffic, make turns and anytime when acceleration is needed. We took it to the dealership said we needed a Dual Clutch kit however the vin does not have a recall therefore want to charge $2264.00. to fix the problem. it is obviously a manufacture defect. the car has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. this problem has been going on for 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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