Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11537616August 10, 2023
ENGINE
The contact owns a 2022 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, an unknown warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537426August 9, 2023
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Both my front window (driver and passenger side) regulator and motor failed and needed to be replaced within the past 6 months. With both windows, I lowered and then they wouldn't close. Two separate occasions. First was December 2022, and second was July 2023. This is an expensive repair and for a vehicle with only 50,000 miles, I find this unacceptable. I have read multiple complaints for this same issue. Hyundai needs to make this right and reimburse for repair(s). Thank you, Barbara Miller
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537430August 9, 2023
POWER TRAIN
When coming from a stop and trying to accelerate the transmission slips and makes a strange noise. After a few seconds of releasing the gas pedal, it will drive again normally. It is intermittent and happens from either a full stop to first or first to second (while stuck in traffic). My vehicle should be included in the dual clutch transmission recall that is available for other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537432August 9, 2023
ENGINE
Oil drain plug fell out while driving down the highway and oil drained from engine causing internal engine damage. Low oil light came on and engine stalled within seconds. No warnings or lights were on before this happened. Stuck on the side of road for an hour with my family. Had it towed to Hyundai. Tech said drain plug was laying in the skid plate. No oil left in engine. They replaced filter and filled with oil the idled the car for some time and test drove. Tech said no power and there is internal engine damage. Service rep told me to call oil change facility where serviced last. They said cause was human error so warranty will not cover repairs. My car is still sitting at the dealership. Valvoline express care last serviced 22 days and 1336 miles before the drain plug fell out. Valvoline directed me to NHTSA investigation for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537491August 9, 2023
ENGINE
Engine began ticking and knocking and needs complete replacement confirmed by independent service center. No warning lights came on, regular maintenance has been performed, including oil changes at dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537545August 9, 2023
UNKNOWN OR OTHER
The right rear passenger door would not open from the inside or outside. The child safety lock was not engaged. If there had been an accident, fire or any other incident requiring a quick exit, exit through that door for my 96 year old mother, or any other passenger, would not be possible. I have heard of numerous complaints about this problem. I have not had an inspection of this problem by an outside source. There are no warning lights associated with this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537212August 8, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front ,behind ,and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong . that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537302August 8, 2023
ENGINE, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536939August 7, 2023
ENGINE, STRUCTURE:BODY
1.6 Turbo engine failure while on freeway. Towed to mechanic, then informed needs new engine. This vehicle seized on the freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536961August 7, 2023
ENGINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and brake functionality. The contact stated that the instrument panel went blank. The contact was able to restart the vehicle. The contact stated that the failure recurred. Additionally, the vehicle was hesitating and jerking while driving at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine knock sensor software needed to be updated. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536814August 6, 2023
ENGINE
In May 2023 while on family vacation my tucson oil light came on and went what I believe in limp mode. Oil has always been changed on time, checking oil, was full and clean. Had to tow back from TN to PA. Called hyundai and they stated that the engine has a known problem and a campaign is on them. I then had it towed to a hyundai dealership for a June 9th 2023 appointment. The dealership didn't even know why they let me make it. They had 9 tucsons with same problem in front of me. Now Aug 6th 2023 still waiting at dealership to be even looked at. Unreal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536810August 6, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536694August 5, 2023
ENGINE
At about 60k miles I noticed the check engine light would come on and so I checked the oil only to see it completely empty. I get regular oil changes and have documentation. I took into Hyundai to get recalls fixed and mentioned the excessive oil consumption to them and the service manager stated that it was not enough oil consumption and I would have to pay to diagnose further. Well I have contacted Hyundai corporate and they denied looking any further at my vehicle. So I have been goin to my oil change place about every 2-3 weeks and I have records that after about 1,000 miles I am having to put two quarts of oil in. Current mileage now is 100k and the value of my car is like $5-8 dollars. I owe 23k on this vehicle! I was also not told it was in a n accident when I purchased it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536468August 4, 2023
ENGINE
My engine light began blinking and the engine went into emergency mode on 3 separate occasions, and would not go over 40 mph; there was no prior warning. The first incident was in February of this year; the second was in April of this year, and the third occurrence was on 7/28. I purchased my car on 10/8/19 from Fred Beans Hyundai of Doylestown used, with about 12,000 miles on it. It now has 34,426 miles on it. I don't know what's causing the problem, and there haven't been any engine recalls. All the open recalls on it were serviced. When all the traffic around me is doing 60mph or better, this is hazardous stuff! My car has been towed to Fred Beans Hyundai of Langhorne for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536472August 4, 2023
POWER TRAIN, ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle failed to reverse. After several attempts, the vehicle worked as designed. While approaching a stop, the vehicle was jerking. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536516August 4, 2023
VISIBILITY/WIPER
The front windshield starting cracking from the bottom left corner ( driver's side) upto the middle of the windshield and continuing to the right going upward. There is no visible signs of and rock damage. Also the wipers blades (when turned on wiping) don't cover the windshield completely. It leaves open s o aces when in the wiping mode. This is a brand new car we bought. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536404August 3, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
I was driving the cars lights went off it started knocking then a scraping noise I looked under car the plastic cover was half off so I took off to see what the problem was 2 pieces of broken metal were on plastic cover and oil was coming out had to tow it took to dealership in Odessa where I bought to car still had packaging in it … dealership says my car is not one of the Tucson that has a recall on it…why?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536256August 3, 2023
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I have a 2022 Hyundai Tucson with about 15k miles on it. I have had it serviced twice for oil changes and the recommended manufacture recommended maintenance. However, I have noticed a SIGNIFICANT loss in power upon acceleration with this vehicle. My new car drives very rough and this is a safety issue due to the fact when entering the interstate, the car will not increase speed as requested putting myself and others on the road in danger. Additionally, simple maneuvers like turning into cross traffic are of concern because the vehicle doesn't respond to acceleration when accelerating from 0mph as well as in stop and go traffic. There are no engine lights or codes that I can visibly notice but even in sport mode the acceleration of the vehicle is not responsive. This is a KNOWN issue at Hyundai as one local dealership offered me a service visit 6 months out because they are so overbooked with these issues. A quick Google search also brought up numerous owners experiencing similar and and escalated issues to include complete engine failure and vehicle overheating. This vehicle needs to be recalled immediately! I experience this loss of power EVERY SINGLE TIME I DRIVE and I don't feel safe driving my new car anymore. I have mentioned this to my dealership and they are going to take a look at it today. Occasionally, the car will also indicate to me that I should keep my hands on the steering wheel when I typically drive with BOTH hands on the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536007August 2, 2023
STRUCTURE:BODY
The passenger doors have an issue where the door CANNOT be opened from the inside (or outside). This seems to be a common problem with this car since it can be found very easily on the internet. I was traveling with visitors from overseas and sometimes I was unable to open the door from the outside for them. I was lucky that only one door was affected. I think this matter should be considered a very serious defect as persons needing to exit the vehicle in an emergency would be trapped. Please consider a recall for this issue since there are many Hyundai's with this problem. Thank you for your consideration. John Sommo, Jr.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536095August 2, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40% . The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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