Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11541524August 29, 2023
ELECTRICAL SYSTEM, ENGINE
Vehicle caught fire damaging wiring harness. engine has hesitation, AC system was damaged by fire. recall shows electrical system/engine and brakes in recall. Hyandai refused to replace citing missed oil changes. oil was changed regularly but not always at the dealer. These particular problems are exactly what the recall was for, problem is design and manufacturing the oil change issue has no effect. I want these fixed as soon as soon as possible
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11541552August 29, 2023
UNKNOWN OR OTHER
The window regulators of this vehicle break down and stop working consistently. The plastic wheel on the inside of the door panel warps and breaks after a few months of use/being replaced. The temperatures this summer have been close to or over 100 degrees on a daily basis. This is what makes this a safety issue. Windows on the vehicle are stuck in a down position and cannot be rolled back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541425August 29, 2023
UNKNOWN OR OTHER
Trunk door opens by itself. This has happened after exiting vehicle at least 3 times when vehicle is parked. Has not happened while moving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541091August 28, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle hesitated, lost motive power, and stalled. The vehicle was towed to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The catalytic converter was replaced but the failure recurred. The catalytic converter was replaced a second time however, the failure returned. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541243August 28, 2023
ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the engine made an abnormal rattling sound. Additionally, the vehicle lost motive power. The contact was able to pull to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed and determined that there was a piston failure in a cylinder which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover 60% of the cost for the repair. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541305August 28, 2023
ENGINE, POWER TRAIN
Excess Oil Consumption, Gear slipping, Dual Clutch, Fly Wheel, Oil found in the Turbo inlet, Clutch dust found in the transmission, Encouraged to just keep adding oil and drive the vehicle. Encouraged to drive the car when there was assumed to have contaminated transmission fluid. Encouraged to keep extra oil in my car since it was consuming oil rapidly but was still considered with in specification from Hyundai. Encouraged to add oil and drive the car after it stalled and quit working. This is a known defect with Hyundai's. Some even catch fire and also stall at high speeds while being driven. This is irresponsible, hazardous, and neglectful behavior that could have hurt or even worse killed someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541137August 28, 2023
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Hyundai Tucson. The contact stated that on several occasions while driving at various speeds, the rough road ahead message was displayed instead of the tachometer. Additionally, the contact stated that there was constant beeping coming from the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 11,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540950August 26, 2023
POWER TRAIN, ENGINE
I have been to multiple Hyundai dealerships, and opened about 3 to 4 Hyundai consumer cases; for WELL known engine problems. My vehicle has failed oil tests and combustion tests done by Hyundai dealers. Springfield Hyundai/ Genesis kept my vehicle for 5 months claiming they found issues with the engine that was consistent with the other vehicles recalled for obsessive oil consumption. After their findings, Hyundai corporate decided not to do any repairs, after 5 months! They claim my vehicle is out of warranty and can not carry through the goodwill repair/replacement. Hyundai corporate and I have proof of my engine complaints and failed oil tests before 100,000mi warranty expired (which is why Hyundai submitted a goodwill repair request on my behalf took the car in the first place). My vehicles VIN is not included in engine recall, nor the theft recall. My car has been driven away from the key fob multiple times through the years; indicating it can be stolen. My last communication with a Hyundai dealership, the service manager informed me that engines that have already failed can be submitted. Basically I and others that are trying to be proactive, will have to wait until the engine fails and possibly cause an accident, injuring or killing people!! Due to this fear myself and others have to check and get more frequent oil changes and travel with oil in the trunk to keep the engine from locking up on the highway. This vehicle continues stalling, hesitating, losing power, and loud knock engine noise. I have been complaining of the bad DCT system since 2017 (2nd complaint written to NHTSA). Before my limited warranty was expired I've been denied by corporate even when the dealership found issues and admitted Hyundai is screwing over thousands of people and I am just another one. I have every work order and oil change from day one, that indicates that I kept up with the maintenance of my vehicle. I believe Hyundai is not including VIN#s that should be included in recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540883August 26, 2023
STRUCTURE:BODY
There are several issues with the rear doors. It started when the rear doors would not respond to being unlocked by the key fob. Then the rear hatch would not open without the back doors being unlocked first, which required (the rear doors) to be opened manually. Finally, the rear driver-side door will not open manually or otherwise; it is stuck shut. All of these issues are grave safety concerns that Hyundai should address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540813August 25, 2023
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle failed to respond upon depressing the accelerator pedal. There was no warning light illuminated. The contact was able to drive to a nearby independent mechanic, and the mechanic determined that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540465August 24, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
When vehicle is just slightly moving and the accelerator is depressed, the vehicle does not respond, zero acceleration. This issue is repeatable and poses a hazard when cross traffic is coming. Wether in Eco, Smart or Sport mode, it has this non-accelerating issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540530August 24, 2023
SERVICE BRAKES, POWER TRAIN
Transmission is jerking when driving. Brakes are squeaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540592August 24, 2023
VEHICLE SPEED CONTROL, ENGINE
I am not a mechanic but when I drive my vehicle, I feel like it doesn't have enough amps to move it along like it's missing something. I have pressed on the accelerator and heard a "winding noise" like the little engine that could but wants to. This is a horrible car!!! I have only had this vehicle for a month and it's a nightmare to drive. It sometimes does not accelerate, and the take-off is unbearable gives me the impression I will be rear ended one day. It even jerks and sputters, even the "rpm" feature shows high acceleration at inopportune times. I had a diagnostic performed and was told the plugs and ignition coils needed to be changed so I did that to the tune of $400 for the parts, and now not even a week later I am being told I need to change them again. How can this situation be rectified? I don't have another $400 every month in addition to the payment and insurance to replace those things every month. I want to know if you all have a fix for this to prevent all this unnecessary money from being spent. I am aware that a tune up is necessary but every month. Please tell me how this can be fixed thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540250August 23, 2023
VISIBILITY/WIPER
Car window regulator failed. window could not be rolled up and occupants subjected to outside weather conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540252August 23, 2023
VISIBILITY/WIPER
Car window regulator failed. window could not be rolled up and occupants subjected to outside weather conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540267August 23, 2023
ENGINE, POWER TRAIN
The affected part is the engine and/or power train, the engine light constantly stays on. The acceleration decreases and unable to drive over 40 mph. These parts were inspected by two different car mechanics at Hyundai Car dealerships, Alexandria, VA (April May 2023) and Waldorf, MD, (June -July 2023) which they say was the gas cap. After getting a diagnostic the reading was P0 301. On August 22,2023 at 9:30am took the car to mechanical service at Hyundai In Waldorf, MD they concluded it was the gas cap, again, today the engine is on again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539987August 22, 2023
ELECTRICAL SYSTEM
The back left driver side door locked and can't be opened by any means. Child lock not on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540092August 22, 2023
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
There is a problem with the dual clutch transmission on this 2017 Hyundai Tucson. There was a class action suit filed 2016 for transmission defects including the hesitation and shuddering issue and also grinding noises. I purchased this vehicle in 2020 with only 6600 (yes, hundred) miles not knowing of any problem or issues. 2023 in Tucson AZ when the weather started getting very warm end May, June I started noticing a bit of hesitation, sometimes like a grinding noise. This was not happening all of the time but from the reviews it happens when it gets warm. The shaking or shuddering as they call it and hesitation is very prominent and continuous now. When I had my car in for oil change in Tucson at the Hyundai dealer the service manager even drove it and said it was the dual clutch transmission. I asked about replacing the transmission then and he said that I did not have a warranty. That was another issue as I was told by Hyundai corporate before buying the vehicle that the 100,000 warranty would transfer to me. I found out in July it did not. I opened a case with Hyundai service who contacted Eastside Hyundai and I even got a call from the svc mngr who drove the vehicle. He said that Hyundai would not end up covering it all even if they said they would, they may have to have car for awhile and I would need a rental, and anything else negative about the situation. That manager never called back so caseworker called another dealer numerous times and said that they could check out my car in November. This vehicle is getting worse and possibly a danger. Hyndai take is November, take it or leave it and thats all they can do. This can cause long term damage to the engine and other parts. I need some help with this if possible before resulting in litigation. Are you able to advise on this issue and if you have even heard about. No accident has occured with this vehicle YET. I have approximately 21,000 mile on my vehicle now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539926August 21, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM
The right driver side door does not open from the outside after the car has been locked then unlocked using the key fob. Removing the key manually from the fob does not get the door to open. The only way to open the door from the outside is to leave the vehicle unlocked or to open it from the inside after going through another door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539537August 19, 2023
SERVICE BRAKES, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Constantly having warning lights on, car jerking into other lanes, emergency braking randomly, brakes went to the floor and car propelled through an intersection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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