Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11534666July 26, 2023
ENGINE
Entering on the 65 mph interstate. Tucson would not accelerate past 60 mph. When it reached 60 mph it rapidly lost power and speed. Air conditioner was on also. When accelerating while at a stop light or making a turn vehicle hesitates to accelerate. All occurrences of this happening A/c was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534024July 24, 2023
ENGINE
On Sunday July 16 while driving home from Cape Cod to my home in Walpole, my engine stopped working while on the highway in Plymouth, ma. I promptly turned on my hazards and had to get over to the travel lane as I was in the passing lane when this occurs.The oil light was flashing as was the engine light and I had to coast to a gas station. Thankfully the exit was a downhill one
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534155July 24, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door was stuck closed and was unable to be opened from inside or outside the vehicle. The contact stated that the door had been stuck closed for a month. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534156July 24, 2023
ENGINE AND ENGINE COOLING
The contact called on behalf of his mother who owns a 2011 Hyundai Tucson. The contact stated that his mother received notification of the NHTSA Campaign Number: 19V063000 (Engine and Engine cooling). The vehicle was taken to the dealer where the oil pressure switch was replaced; however, the contact stated that upon having the vehicle inspected, the vehicle failed the inspection. The contact was informed by the technician that the oil pan was leaking and needed to be replaced. The manufacturer was notified of the failure and the contact was provided a case number. The contact stated that the case was denied and informed that the vehicle was not covered under warranty due to the age of the vehicle. The failure mileage was approximately 79,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533919July 23, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and melted. 4.) The Knock Sensor (if it is bad), which is installed on my vehicle, could fail and not warn me about any engine problems. On 7/3/23, my vehicle was having a difficult time accelerating up a mountain. My brother and I also heard a rattling noise, so my brother drove to a safe place. I had my vehicle towed to a local auto service garage, where I was told the catalytic converter melted due to misfiring and that I needed to replace it. On 7/5/23, I had my vehicle towed to the closest Hyundai Dealership, where they confirmed that the vehicle's catalytic converter was melted due to misfiring. After researching the causes catalytic converters misfiring, I read several complaints about the said vehicle's oil consumption and poor acceleration. I suspect there might be a connection to the catalytic converter misfiring and melting. Incidentally, I have had two other incidents where my vehicle lacked acceleration and started shaking. One occurred on 12/28/22, while I was entering an intersection. The other happened on 4/1/23, while I was attempting to pass another vehicle. All three incidents could've ended tragically. The Check Engine light did illuminate during two of the incidents, but not the incident that occurred on 7/3/23. Additionally, the catalytic converter was previously tested on 12/31/22 and it didn't have any bad codes. Sparkplugs were also replaced on 12/31/22, and a 3-Step Fuel System Cleaning was done on 6/12/23. The Check Oil light only illuminated once since I have owned the vehicle, but failed to illuminate when my oil was getting low in between oil changes. My SUV is still in service waiting for a Catalytic Converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533635July 21, 2023
AIR BAGS, SERVICE BRAKES, WHEELS
#1. The airbag light comes on saying the passenger airbag is not connected (something like that). #2. Braking lights did stop working and stayed on while the car was turned off. I never received any recall notice of this and we fixed it ourselves. #3. And most important and dangerous! The back driver's side wheel froze up and started to catch on fire. We had the Caliper, and several other surrounding parts changed and the master cylinder when it almost caught fire again. A mechanic could not figure it out. I did a lot of research and discovered the problems with the ABS, which I strongly believe this is the problem. I cannot drive it at all. The emergency brake is like mush and does not work at all. I have now read of these cars catching fire from the ABS and people have died! My car is a 2008 and not the year of the car that has been recalled. But my 2008 is doing the same thing. My special needs son and I could have been killed! Flaming red inside the tire area. We threw bottles of water on it so it wouldn't catch on fire and catch all the other cars and buildings on fire. Please help! Also, the ECS light comes on for no reason. I'm afraid of this car and I'm afraid to sell it to someone who may be killed by it. We thought we fixed this problem in 2020 but it started catching on fire again in 2022 and had not been driven since Aug. 2022 since the last fire flames and stinky smoke that comes out from the back tire area.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11533470July 20, 2023
ENGINE
The engine of my car is consuming several quarts of oil between oil changes. I have read that this is a common problem with some models of Hyundia vehicles. I have also read that this defect has led to engine failures and possibly fires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533488July 20, 2023
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533559July 20, 2023
ENGINE, UNKNOWN OR OTHER
My 2015 Hyundai Tucson (62,000 mi) has been having issues of late, I’ve been to my mechanic several times and the last 2 times my car was completely out of oil. There weren’t any warning lights and I just felt it was running “weird.” Now I’m told there us a risk of the engine seizing, catching fire, etc. and I have to constantly check the oil. I’m a senior citizen, so this isn’t easy for me. There is an engine defect causing the cars to need excessive amounts of oil and as more damage occurs, the engine eventually fails. What if I’m on a highway and that happens? Please make Hyundai fix these engines or give us new cars or enough money to buy a new one. They are stalling and putting us all at increased risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533210July 19, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
The vehicle was serviced not long after I got it as a certified pre-owned vehicle for reprogramming of the transmission, which I told it was a just a reprogramming to make it more reactive. The vehicle would fail to accelerate, or have delayed acceleration. I was not aware at the time that these vehicles were known to have faulty transmissions and if I known this at purchase I would have spent my money on a more reliable vehicle. The vehicles transmission is having issues again, not reversing, not accelerating, etc. The Hyundai dealership I got it from told me that they won't even get me into the dealership for a diagnostic until January 6th,,, which is a huge safety issue. Furthermore, apparently Hyundai is well away of the fact that they have allowed Hyundai owners to drive vehicles with faulty transmission and will not help with extended the warranty on their vehicles. I am 477 miles over 100,00. It seems as though they do not even want to help with repairs, even if they are out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533224July 19, 2023
AIR BAGS
The contact owns a 2005 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front passenger side air bag wiring harness; however, the part was discontinued. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 75,880.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533320July 19, 2023
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11533363July 19, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sudden braking / collision warning. Approximately 10 times in reverse at a very low speed. 2 times in forward Drive (once at a very low speed & once at approximately 30 mph). Dash constantly alternates between warnings for Uneven Roads Ahead and Slippery Roads Ahead. I took it to Brookshire Hyundai service on 7/19/23. I was told that Hyundai is aware of the problem but doesn’t know how to fix it so just take my car home and check back to see if they have a fix in a month or so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533223July 19, 2023
FUEL/PROPULSION SYSTEM
Without any warning indicator my 2022 Hyundai Tucson (11850 miles on car) stalled on the road. I received an alert on my phone from Hyundai, after the car shut down that there was a system failure. Car was towed to Pugi Hyundai dealership (where I purchased in new in Jan. 2022) and after several days I was advised the following: Cause: P0303 Cylinder #3 misfire active. Hyundai technical service Bulletin 23-FL-002H-1 addressed concern. 20DA14R1 Replace 1 GDI fuel injector which includes ((1) injector assey-fuel, (3) combustion seal ring, (1) pipe-high pressure, (4 ) k-Bolt. The dealership and Hyundai Corp. state that until the vehicle breaks down they aren't able to replace the KNOWN defective parts. Therefore, I am left driving a vehicle that WITHOUT warning can stall on the road which is a MAJOR safety risk!!!! This is absolutely not acceptable. This should be a recall! The dealership stated they can replace the remailing 3 fuel injectors for $799.00 pre-tax. I asked what batch of fuel injectors are they using and the Service Manager stated the new and improved. The old batch was discarded!!!! How is this legal??????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532975July 18, 2023
ENGINE
On April 30th my cars check engine lite came on while driving on I84 with multiple people in the car, the car slowly started to lose momentum and could no longer accelerate. The next available appointment at the local dealership (MotorWorld, Wilkes-Barre PA) was on May 22nd. It was then confirmed that my knock sensor detection was faulty. It was recently recalled or something along those lines. It was then fixed on May 22nd then returned to me. On May 23rd less than 24hrs later my car was being towed back to the dealership as the check engine light had come back on, code P1326, after having fuel injectors 2 and 3 replaced and the engine cleaned, Hyundai tech line declared my engine needed to be replaced. However, Hyundai is refusing to replace the engine even though it is code P1326 (knock sensor detection) that has called my engine to now become faulty. Replacing the knock sensor has not fixed the problem. It is now July 18th and I still do not have my car back as it is sitting at the dealership, undriveable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532928July 18, 2023
SERVICE BRAKES, STEERING
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 20 MPH and depressing the brake pedal, the brakes and power steering malfunctioned, causing the contact to momentarily lose control of the vehicle and the vehicle drove into the middle of a busy intersection. The contact stated that the failure had occurred on two previous occasions and the vehicle was taken to the local dealer, but no cause for the failure was found. The manufacturer was not notified of the failure. The failure mileage was 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532690July 17, 2023
ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 75 MPH, the vehicle shut off with the check engine, oil, and additional unknown warning lights illuminated. The contact called his brother for a jumpstart, but the vehicle failed to restart. The vehicle was towed to a friend's residence where his brother inspected the vehicle and discovered a hole in the engine block. The vehicle was then towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 123,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532800July 17, 2023
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532676July 17, 2023
FUEL/PROPULSION SYSTEM
Vehicle stops changing gears, fuel pressure dropped while driving on highway. Vehicle does pickup speed over 40mph. No check engine light warnings. Vehicle can only change gears using manual mode and still does not pick up speed and fuel pressure is not sensed as pedal to the floor doesn’t make the engine move faster but makes the engine sound like a transmission issue is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532438July 15, 2023
ENGINE
i was driving on the freeway on Nov 22, 2022 when without warning my car went into limp mode. the engine warning light flashed. this puts the driver (and any passengers) at great risk, as the engine is severely limited in its power output. the car will move, but very slowly and acceleration is weak to non-existent. at highway speeds, this situation could have also impacted anyone behind me who came upon my limp vehicle and could not react in time to my slow speed. it has 60,250 miles on it. i drove home, had an initial diagnosis at a local auto repair shop as follows, "removed the (spark) plug and it is badly damaged with oil in cylinder indicating an internal engine problem". i had the car towed on Dec 7, 2022 to the dealer where i purchased the vehicle. the dealer could not look at the vehicle until Feb 17, 2023 when they diagnosed a burnt valve and the engine would have to be replaced. on Feb 21, 2023 i was told that the replacement was awaiting approval and should only take a day or two. it took until May 19, 2023 to approve the engine replacement under warranty. as of this writing (July15, 2023), i am still waiting my turn at the dealership for the engine to be replaced. it appears that i am not alone in this situation of Hyundai/Kia producing bad engines that prematurely fail and then have to fight for a warranty replacement. i have been almost 8 months without my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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