Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11413093April 20, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT TOOK THE VEHICLE TO BROWN HYUNDAI OF LAREDO (2420 JACAMAN RD, LAREDO, TX 78041) FOR THE RECALL REPAIR. UPON RETRIEVING THE VEHICLE, THERE WAS A LEAK UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS LATER DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE MAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 60,519.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412784April 19, 2021
ENGINE
OUR VEHICLE HAS NEVER HAD ANY ISSUES, NO CHECK ENGINE LIGHT, NOTHING. WE WERE DRIVING ON THE HIGHWAY AT APPROXIMATELY 60MPH WHEN THERE BEGAN TO HAVE A KNOCKING, RATTLING NOISE FROM THE ENGINE. WE PULLED OVER TO CHECK IT, NO CHECK ENGINE LIGHT OR ANYTHING STILL. DROVE THE VEHICLE TO OUR REPAIR SHOP, AND ON THE WAY THERE, OUR ENGINE BLEW. STILL NO CHECK ENGINE LIGHT CAME ON. OUR VEHICLE ONLY HAD 133,000 MILES ON IT, SO OF COURSE IT'S OUT OF WARRANTY. SUCH A HUGE BURDEN. WE ARE NOW STUCK HAVING TO REPLACE THE ENGINE, WHILE OWING A CRAP TON OF MONEY ON THIS SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412882April 19, 2021
ENGINE
VEHICLE IS 2016 HYUNDAI SANTA FE SPORT WITH 133,000 MILES. I HAVE DOCUMENTED PROOF OF REGULAR MAINTENANCE. VEHICLE WAS GETTING 32-33 MPG. ENGINE SUDDENLY STARTED KNOCKING AND DIED WITHIN A FEW MILES. REPAIR SHOP SAID HYUNDAI EXTENDED WARRANTY FROM 100,000 TO 120,000 FOR THIS ISSUE. MY CAR HAS 133,000 AND IS NOT INCLUDED IN THE 2011 TO 2014 RECALLS. ENGINE WAS REPLACED WITH REBUILT HYANDAI ENGINE. IMMEDIATELY ISSUES STARTING OCCURRING SUCH AS UNEXPECTED ACCELERATION, AND NOW IT WON'T ACCELERATE TO 55 MPH. THERE IS NO POWER AND THE NEW ENGINE IS KNOCKING. AT NEARLY $8,000 OUT OF MY POCKET I AM AGAIN WITHOUT A VEHICLE FOR WEEKS ON END. I AM AN ESSENTIAL WORKER WITH A NEWBORN CHILD AND I CANNOT RISK A BREAK DOWN WHILE ENROUTE THE 37 MILES ONE WAY TO WORK OR AT ANY OTHER LOCATION. ANOTHER ACQUAINTANCE HAS A 2016 SONATA AND HER ENGINE IS ALSO MAKING A KNOCKING SOUND. PLEASE INCLUDE THE NEWER MODELS ON THE ENGINE RECALL AS THEY ARE DOING THE SAME. PLEASE ADVISE WHAT RECOURSE I HAVE FOR A RELIABLE VEHICLE. I SHOULD HAVE BEEN ABLE TO GET ANOTHER 150,000 MILES AT LEAST OUT OF MY SANTA FE AND IT COULD DIE A NORMAL DEATH AS OPPOSED TO A QUICK DEATH DUE TO ENGINE FAILURE. THE VEHICLE WAS OPERATING ON THE HIGHWAY WHEN THE ENGINE FAILURE AND OTHER ENGINE ISSUES HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408483April 16, 2021
STEERING
MY 2014 HYUNDAI SANTA FE SPORT ,I THINK IT IS CALLED COLUMN FLEXIBLE COUPLER. IT MAKES A CLICKING NOISE WHEN TURNING THE STEERING WHEEL.THIS HAPPENS WHEN STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408491April 16, 2021
ELECTRICAL SYSTEM, ENGINE
MULTIPLE COMPLAINTS ABOUT THE ENGINE STALLING WHILE DRIVING AT DIFFERENT SPEEDS CAUSING VERY DANGEROUS SITUATIONS THE VEHICLE LOOSES POWER STEERING AND PROPER BRAKING MINE HAS DONE THIS ONCE SO FAR AND I HAVE SEEN MULTIPLE COMPLAINTS ONLINE OF THE SAME THIS HAPPENING TO OTHERS WHO OWN THE SAME YEAR MAKE MODEL OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408357April 16, 2021
FUEL/PROPULSION SYSTEM
FUEL GAGE DOES NOT WORK. FILL UP CAR WITH GAS AND THE TANK SHOWS EMPTY FOR DAYS AND THE CHECK ENGINE LIGHT COMES ON. GETTING NEW SYSTEM DOES NOT FIX THIS ISSUE. EACH DAY YOU GET IN THE CAR IT WILL SHOW A DIFFERENT AND INACCURATE READYING. I HAVE SEEN MANY OTHER ONLINE COMPLAINING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408173April 15, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS INTENDED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PARKWAY HYUNDAI LOCATED AT 5920 MARKET ST A, WILMINGTON, NC 28405 BUT THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408198April 15, 2021
ENGINE
I WAS DRIVING ON THE INTERSTATE AND THE CAR JUST SHUT DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408003April 14, 2021
STEERING
WHEN TURNING THE WHEEL, IT MAKES A LOUD CLICKING NOISE AND MOVES TOO MUCH. THE STEERING WHEEL IS VERY LOOSE.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408102April 14, 2021
ENGINE
I WAS DRIVING DOWN THE INTERSTATE AND THE ENGINE SHUT OFF. MY LUCK AFTER LOOKING INTO THIS MY VIN DOES NOT MEET THE RECALL FOR THE 2013 HYUNDAI SANTA FE 2.0T. BUT THE DEALER WHO SOLD ME THE CAR WILL GLADLY TAKE MY MONEY FOR AN ENGINE REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408122April 14, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO THE ENGINE AND REFERRED CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TOWED TO ROSEN HYUNDAI OF ALGONQUIN (771 S RANDALL RD, ALGONQUIN, IL 60102, (847) 854-6700) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407847April 13, 2021
ENGINE
I WAS DRIVING MY CAR 45 MILES AN HOUR ON SATURDAY APRIL 10TH, AROUND 5:40PM IN THE CURB LANE. THE CAR COMPLETELY DIED UNEXPECTEDLY. I MANAGED TO COAST TO A SMALL PARKING LOT OFF OF A BUSY STREET. I HAD THE CAR TOWED AND ASSESSED BY INDEPENDENT MECHANIC ON THE FOLLOWING MONDAY. THEY DETERMINED THAT THE ENGINE HAD BEEN COMPLETELY SEIZED, BUT THEY PERFORMED NO REPAIR. THE NEXT SCHEDULED CAR SERVICE WAS 86600 MILES, AND AT THE TIME OF THE INCIDENT, THE CAR HAD ~84K MILES NOT LONG AFTER ITS SERVICE AT ~83K MILES. PLEASE NOTE THAT DURING THE LAST 12 MONTHS OF PANDEMIC, THE CAR GETS TAKEN OUT TO THE GROCERY STORE, A MILE A WAY, ONCE A WEEK OR TO A LOCAL BUSINESS NO MORE THE 8 MILES FROM THE HOUSE VERY OCCASIONALLY. SO THIS VEHICLE DOES NOT SEE HEAVY USAGE. HYUNDAI USA INDICATED THAT I SHOULD HAVE THIS CAR TOWED TO ONE OF THE DEALERSHIPS FOR ASSESSMENT, BUT HAVE ALSO DETERMINED THAT THIS VEHICLE IS COVERED BY AN EXTENDED WARRANTY OF 10 YEARS/120,000 MILES FROM ORIGINAL FIRST USE. THE CASE NUMBER WITH HYUNDAI USA IS 18154048.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407963April 13, 2021
STEERING
THE MDPS (MOTOR DRIVEN POWER STEERING) ASSEMBLY CONTAINS A FLEXIBLE RUBBER COUPLING THAT WEARS OUT OVER TIME RESULTING IN A 'CLICKING' OR 'THUD' TYPE NOISE WHEN TURNING THE STEERING WHEEL. IT FEELS VERY UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407495April 11, 2021
ENGINE, POWER TRAIN
BOUGHT HYUNDAI SANTE FE SPORT 2017 36,871 MILES ON 09-23-2019 DEALERSHIP OIL CHANGE 03-06-20 MILES 41104 DEALERSHIP OIL CHANGE, 03-03-21 MILES 47409 OIL VERY LOW AND DARK IN COLOR. DEALERSHIP REQUESTING OIL CONSUMPTION TEST EVERY 1000 MILES, 04-01-21 1.5 QUARTS LOW. I HAVE TO DO 2 MORE TEST, THIS IS A SKIRT AROUND THE PROBLEM, AND AN ENGINE FLUSH FOR SLUDGE, MORE SKIRTING THE PROBLEM. MY WARRANTY EXPIRES IN 6 WEEKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407344April 10, 2021
ENGINE
OK FROM THE START FIRST LET ME STATE IVE NEVER HAD ANY PROBLEMS WHAT SO EVER WITH MY 2017 HYUNDAI SANTA FE LIMITED ULTIMATE 3.3L AWD NONE NOTHING SO THIS WAS VERY STRANGE BECAUSE IVE ALWAYS MAINTAINED THE VEHICLE OIL CHANGES EVERY 3000 MILES EVERYTHING. SO HERE WE GO ONE AFTERNOON ABOUT A MONTH AGO I JUST HAPPENED TO START MY HYUNDAI WITH THE DOOR OPEN AND WHEN I STARTED IT I HEARD A SOUND FOR LIKE 2 SECONDS. THE SOUND OF AN ENGINE THAT WAS LOW OF OIL THAT TAP TAP TAP I REALLY COULD NOT BELIEVE THAT I JUST HEARD THAT I MEAN REALLY COULD NOT BELIEVE IT, IT DOESN'T LEAK ANYTHING ITS NEVER DID THAT BEFORE. WHEN I GET THE OIL CHANGED THEY DON'T SAY IT WAS LOW ON OIL SO I'M VERY DUMBFOUNDED AT THIS POINT THEIRS NO OIL ON THE GROUND WERE IT GETS PARKED SO I DON'T KNOW WHY IT DID THAT. SO I CHECK THE OIL AND SURE ENOUGH IT'S LOW SO I FIND OUT WHAT KIND OF OIL IT TAKES AND PUT 1 AND THEN 2 AND FINALLY 3 KINDA WOUNDERING AND KINDA IN SHOCK SO TO SPEAK. WELL THE NEXT DAY I CHECKED THE OIL AND IT WAS STILL WERE ITVSHOULD BE AND HAD TO DRIVE TO SAN DIEGO FROM LONG BEACH WERE I LIVE AND IT'S NOT THE FIRST TIME I'VE MADE THIS DRIVE MIND YOU. SO IM OFF NO LIGHTS ON DASH NO SMELLS NO NOISES O SMOKE THINKING COOL SO AFTER PASSING THROU OCEANSIDE I THOUGHT I'D GET SOMETHING TO EAT SO I DECIDED TO TAKE THE FIRST EXIT AFTER OCEANSIDE CAMP PENDLETON SO I GET OFF AND BEFORE I STOP FOR THE LIGHT THE VEHICLE STALLS WHAT THE THIS HAS NEVER HAPPENED BEFORE NOT THINKING ANYTHING BAD BECAUSE AGAIN NO LIGHTS ON DASH NO NOSES NO SMELLS NO SMOKE NO NOTHING. SO I TRIED TO START IT AND NOTHING TRY AGAIN AND NOTHING LIGHTS ON BUT DOES NOT WANT TURN OVER. I HAVE NO IDEA WHAT'S GOING ON BECAUSE NO LIGHTS ON THE DASH CAME ON THEIRS NO SMOKE NO LOUD NOISES OR ANYTHING BEFORE IT STALLS JUST NICE AND QUIET NO SMELLS NOTHING JUST THE CAR GETTING REAL QUIET. WELL I TRIED A COUPLE MORE TIMES BEST REGARDS ERIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406937April 7, 2021
FUEL/PROPULSION SYSTEM
VEHICLE ACCELERATES VERY SLUGGISHLY ON TAKE OFF & IS VERY UNRESPONSIVE UNDER LOAD LIKE GOING UP A HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406623April 6, 2021
STEERING, SUSPENSION
WHILE DRIVING UP A STEEP WINDING ROAD MY CAR BEGAN MAKING A FLUTTERING NOISE LIKE A PADDLEBOAT. THERE WAS A LOT OF PLAY IN THE STEERING WHEEL WITH A SMALL SQUEAK TO ONLY THE LEFT, IN THE PLAY OF THE STEERING WHEEL. THE DEALERSHIP HAS LET ME KNOW I NEED TO REPLACE THE STEERING SHAFT. WHAT ACTUALLY MAKES THE STEERING SHAFT GO OUT, ISN'T THAT A COMPONENT THAT HAS A LONG LIFE? THE NOISE WAS MORE INTENSE DRIVING UP THE ROAD THAN GOING DOWN. AS REACHED A CITY LEVEL THE DRUMMING NOISE WAS STILL HAPPENING, BUT INCONSISTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406596April 6, 2021
ENGINE
2012 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ENGINE MALFUNCTION. *AS THE CONSUMER STATED THE ENGINE FAILED WHILE DRIVING. THE CONSUMER WERE STRANDED OUT OF STATE. THE MANUFACTURER WAS CONTACTED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406718April 6, 2021
ENGINE
MY DAUGHTER WAS TRAVELING ON THE FREEWAY I-80 AND 60 MILES OUTSIDE OF LARAMIE WYOMING, THE ENGINE MADE CLUNKING NOISES THE THE CAR SLOWED DOWN AND SHE PULLED OVER TO SIDE OF I 80 THIS WAS 18 FEB 2021. SHE WAS TOWED TO LARAMIE TIRE AND AUTO REPAIR. THEY LET US KNOW THEY FOUND METAL SHAVING IN THE OIL AND OIL FILTER AND THOUGHT IT WAS THE LOWER ENGINE BERRING THAT FAILED. AND THE ENGINE WOULD NEED TO REPLACED OR REBUILT AT A COST OF $5500 TO $45000. WE HAD THE OIL CHANGED BEFORE SHE LEFT ON THE TRIP TO CA. AFTER I COMPLAINED TO HYUNDAI BY EMAIL THEN THEY SENT ME A NOTICE OF SAFETY RECALL FOR HER CAR. WHICH I GOT ON THE 3 APRIL 2021. WE OWNED THE CAR SINCE MAY OF 2019 AND DID NOT GET THIS NOTICE IN THE 2 YEARS WE OWNED IT. NOW AFTER A TOTAL LOSS OF THE CAR WE PAID 7,000.00 IN MAY 2019, SHE TRADED IT IN, THEY WOULD ONLY GIVE HER $65.00 TRADE IN TO GET ANOTHER USED CAR. IF WE WOULD HAVE HAD THIS SAFETY RECALL BEFORE THE ENGINE FAILED ALL THIS COULD HAVE BEEN AVOIDED. I AM VERY DISAPOINTED IN HYUNDAI AND THEIR NOTIFICATION OF THE SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406796April 6, 2021
ENGINE, POWER TRAIN
FEELS LIKE THE ACCELERATION SLIPS & CAN QUIT SUPPLYING GAS TO ENGINE FOR FEW SECONDS, ENGINE IS KNOCKING, AND TURBO REVS BUT DOESN'T ENGAGE. CAR CAN LOSE POWER AT FULL SPEED RANDOMLY. BROUGHT TO MECHANIC AND THEY READ KNOCK SENSOR ISSUE, ECT NEEDS REPROGRAMMING, & ADD'L ISSUES SO RECOMMENDED I TAKE IT TO THE DEALERSHIP SINCE IT MAY FALL UNDER AN EXTENDED WARRANTY. NO RECALLS ON VIN. NEXT MORNING MECHANIC SAW FLASHING ENGINE LIGHT. I HAD IT TOWED TO DEALERSHIP. THEY TOLD ME IT NEEDED A CPU UPDATE / RESET & BATTERY (WHICH WAS RECENTLY TESTED AT MECHANICS TO SHOW GOOD). I PICKED IT UP & IT WAS STILL IN THE BAY. I DROVE IT ABOUT A QUARTER OF A MILE & HEARD RATTLING. ROADS AREN'T GREAT IN THE AREA SO THOUGHT I SHOULD GET IT ON THE MAIN ROAD. IMMEDIATE HAD SLIPPING WHEN ACCELERATING ONTO THE HIGHWAY. DROVE ABOUT HALF A MILE & IMMEDIATELY KNEW THE ENGINE WAS IN DISTRESS SO TURNED AROUND. GOT BACK TO DEALERSHIP, TURNED IT OFF. STAFF GOT IN THE CAR AT MY REQUEST OF A TEST DRIVE & CHECK ENGINE LIGHT CAME ON FLASHING. NO REPORT SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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