Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11418023May 21, 2021
ENGINE
There is a known issue with the GDI engines that is causing an oil consumption issue. Hyundai is aware and is not willing to cover the cost for what they say may fix the issue of the vehicle is out of warranty. It is affecting many vehicles and the dealerships are passing it off to Hyundai and Hyundai is stating it should be covered under engine warranty and it is not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418035May 21, 2021
ENGINE
It's only been less than a month, since I bought this car and I've driven ~500 miles. Now when I was driving the car yesterday it just stopped in the middle of the road all of a sudden for no reason. After getting the car towed to the service center, they are reporting that there is an issue with the car's transmission and they are going to replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417793May 19, 2021
ENGINE, VEHICLE SPEED CONTROL, STEERING
While driving on the interstate, I approached my exit. As I am slowing down, the engine shuts off and steering becomes very hard. I quickly shifted into neutral to restart the car to avoid a crash. There were no warning lights on the dash before shutting down. I immediately took it to a mechanic to see what the problem was. He said he saw none. This has been going on since September 2020 and it is happening more than one time a day. Since then, I have taken it to 4 other mechanics who have all told me that they don't see any problems. I take chances everyday not knowing when the car will shut down on me while driving because this is my only vehicle that I just bought in April of 2020. This is a very serious problem that should've been looked into.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417669May 18, 2021
ENGINE
2012 Hyundai Santa Fe. Consumer writes in regard to NHTSA Safety Recall 20V-746. THE CONSUMER STATED THE VEHICLE SPUTTERED AS IF IT WERE RUNNING OUT OF GAS. THE FAILURE HAS OCCURED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416620May 14, 2021
ENGINE
MY 2014 HYUANDI SANTA FE ENGINE MYSTERIOUSLY BLEW AFTER BURNING ALL MY OIL. NO WARNING SIGNS, LIGHTS, AND 3 MONTHS PRIOR JUST GOT SERVICED AT THE DEALERSHIP. OIL CHANGED. NO MENTION OF MY ENGINE BURNING MY OIL. HOWEVER, ONE MONTH AGO DRIVING DOWN A HIGHWAY. MY CAR MADE A STRANGE PULL. IT DIDNT FEEL GOOD. FOR PRECAUTION I PULLED OVER. MY TIRES WERE STEAMING LOOKING LIKE SMOKE. MY CAR STOPPED RUNNING COMPLETELY AND WOULDNT START AGAIN. MY CAR SHOWED NO PROBLEM, NO SIGN, NO WARNING AND NEVER BEEN LATE ON A SERVICE DUE. THE FEW MILES OVER I WAS ON MY FIRST SERVICE- IS NO EXCUSE FOR MY OIL BEING EMPTY. HAVING BEEN SERVICED JUST 3 MONTHS PRIOR, AND ONLY A FEW MILES OVER MY SERVICE DATE. MY ENGINE BLEW. BURNING ALL MY OIL. AND NO SIGN, AND WARNINGS FROM MY CAR. BESIDES MY ENTIRE CAR SHUTTING DOWN ON A BUSY HIGHWAY. MY ENGINE WAS RECALLED, BUT CASE CLOSED IN 2017. MY DEALERSHIP WONT COVER MY ENGINE. AND IM FURIOUS. WHAT AMOUNT OF MONEY THIS CAR HAS BEEN, ONE MONTH IN THE SHOP, NO RENTAL CAR GIVEN FOR TRANSPORTATION, HYUANDI DO BETTER!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416622May 14, 2021
ENGINE
THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE JERKED ABNORMALLY. THE CONTACT STATED THAT SMOKE STARTED COMING FROM THE PASSENGER’S SIDE TIRE. THE CONTACT STATED THAT THE OIL FROM THE ENGINE WAS LEAKING ONTO THE BRAKES CAUSING THE SMOKE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND UPON EXITING THE VEHICLE, NOTICED THAT THE ENGINE WAS DAMAGED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GOSSETT HYUNDAI SOUTH (2660 MT MORIAH RD, MEMPHIS, TN 38115) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11416636May 14, 2021
FUEL/PROPULSION SYSTEM
THE FUEL GAGE KEEPS MARKING THE WRONG LEVEL OF GAS. FIRST IT WENT CRAZY GOING UP AND DOWN. AFTER SENSORS WERE CHANGED, IT STAYED AT HALF OF TANK EVEN WHEN FULL. NOW THE FUEL SYSTEM WILL NEED TO BE REPLACED AGAIN BECAUSE WHEN IT REACHES A CERTAIN GAS LEVEL, THE CHECK ENGINE SHOWS UP. ITS RANDOM ISSUES AND ALL HAVE TO DO WITH THE PUMP, AND SENSORS. BEEN TRYING TO FIX THIS FOR 2 YEARS AND REPLACING THE SYSTEM SEEMS TO WORK FOR A FEW MONTHS AND THEN THE ISSUES SHOW UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416502May 13, 2021
ENGINE
THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED HIS SON WAS DRIVING 55 MPH WHEN HE HEARD A KNOCKING SOUND COMING FROM THE VEHICLE. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO FINDLAY HYUNDAI ST. GEORGE (1405 SOUTH, SUNLAND DR, ST. GEORGE, UT 84790, (435) 688-7272) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONNECTING ROD FAILURE CAUSED THE ENGINE TO BE DAMAGED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416261May 12, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
NEW 2020 SANTAFE TOOK DELIVERY ON JANUARY 4TH, 2021, WITH LESS THAN 5000 MILES ON MARCH 21ST THE VEHICLE REFUSE TO START AFTER IT WAS STARTED AND SHUT OFF WHILE WE WERE SITTING IN A PARKING LOT. WHILE ATTEMPTING TO START IT GETTING FORWARD COLLUSION WARNING BUT THE ENGINE WOULD NOT CRANK. TOWED TO THE LOCAL DEALER WAS TOLD THEY CANNOT DIAGNOSE THE CAR BECAUSE THEY COULD NOT READ THE ONBOARD COMPUTER, UNABLE TO SAY WHAT'S WRONG. THE CAR WAS TOWED BACK TO THE DEALER WHERE PURCHASE AND WAS TOLD IT WAS A BLOWN FUSE MAYBE LIGHTING STRIKE AND OTHER THEORIES WHAT'S WRONG. THE DEALER WOULD REPLACE THE FUSE AND COMPUTER AFTER 52 DAYS THE CARE IS STILL AT THE DEALER WAITING ON PARTS. TOTAL ELECTRICAL FAILURE WITH NO RECOURSE AT THE MOMENT, HYUNDAI MOTOR OF AMERICA CONSUMER AFFAIRS WANTS US TO SIGN A SETTLEMENT AGREEMENT TO REFUND OUR EXPENSES AND HAVE NOT FIXED OR REPLACED THE CAR. THE MANUFACTURE IS TOTALLY DRAGGING THEIR FEET AND DENYING THE CAR SUFFER A TOTAL ELECTRICAL FAILURE, WHILE THE BATTERY WAS STILL IN WORKING CONDITION ACCORDING TO AAA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416198May 11, 2021
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
THE FUEL GAGE IS BROKEN, IT READS EMPTY WHEN FULL. THE ABS LIGHT CAME ON AND TOOK IT IN TO FIX IT. $400.00 LATER IT WAS FIXED. NOW I HEAR CLINKING SOUND FROM ENGINE. I THINK THE PISTONS RINGS ARE BAD. I'VE READ OTHER SIMILAR COMPLAINTS ABOUT THIS VEHICLE. NHTSA NEEDS TO INVESTIGATE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416214May 11, 2021
ENGINE
I WENT GROCERY SHOPPING ON WED APRIL 21,2021 CAME OUT TRIED STARTING MY 2012 HYUNDAI SANTA FE AND IT WOULDN'T START I PROCEEDED TO TRY AGAIN AND IT STARTED MAKING THIS HIGH PITCHED NOISE ,PEAKED OUT REALLY LOUD A PUFF OF SMOKE CAME OUT FROM UNDERNEATH MY HOOD AND THE CAR WAS COMPLETELY DEAD. I HAD IT TOWED TO MY MECHANIC WHERE HE REPLACED THE STARTER THINKING THAT WAS THE PROBLEM WHICH IT WASN'T HE INFORMED ME THE ENGINE WAS SEIZED UP . I THEN HAD THE SANTA FE TOWED TO THE HYUNDAI DEALERSHIP WHERE IT WAS PURCHASED NEW FROM THE ORIGINAL OWNER ALL SERVICE FROM DAY ONE HAS BEEN DONE AT THIS HYUNDAI DEALERSHIP WE BOUGHT THIS CAR KNOWING THE SERVICE RECORDS AND HISTORY OF CAR WE ALSO KNEW IT CAME WITH A 10 YEAR 100000 MILE DRIVE TRAIN WARRANTY. MOTOR FAILED AT 96128, WOULD OF BEEN COVERED UNDER MANUFACTURES DRIVE TRAIN WARRANTY IF I WAS ORIGINAL OWNER I WAS TOLD. AFTER DOING RESEARCH WE HAVE DISCOVERED THIS IS A COMMON PROBLEM WITH THE HYUNDAI SANTA FE MOTORS LOCKING UP. SERVICE WRITER ADVISED US TO CONTACT HYUNDAI DIRECTLY WHICH I DID MY CASE #18222696 WAS TOLD SOMEONE WOULD CALL ME WITHIN 3-5 BUSINESS DAYS WHICH I HAVEN'T HEARD FROM ANYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416206May 11, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
THE FORWARD COLLISION SYSTEM IS AUTOMATICALLY BEING ACTIVATED WITHOUT ANY CAR OR OBJECT NEAR THE FRONT OF THE VEHICLE. IT HAPPENED 3 TIMES WHILE ON THE FREEWAY AND HIGHWAY. THE SYSTEM AUTOMATICALLY SLAMS ON THE BRAKES, THE VEHICLE SWERVES A LITTLE TO LEFT AND RIGHT DUE TO THE SUDDEN APPLICATION OF THE BRAKES, AND A LARGE RED WARING INDICATOR APPEARS ON THE DASH. WE WERE NEARLY REAR ENDED WHILE TRAVELLING ABOUT 65 MILES/HR BECAUSE OF THIS. WE TURNED OFF THE SYSTEM, BUT EVERY TIME THE CAR IS STARTED, IT AUTOMATICALLY TURNS THIS FEATURE ON!! SO YOU ALWAYS MUST REMEMBER TO TURN IT OFF. WE JUST BOUGHT THE VEHICLE BRAND NEW. IF THIS ISNT FIXED, WE FEAR WE WILL BE REAR ENDED ON THE FREEWAY, OR MAKE TAIL GATERS VERY ANGRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415838May 10, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACTS WIFE STATED WHILE DRIVING AT 55 MPH, WHEN THE VEHICLE STARTED SMOKING AND WAS ACCOMPANIED BY A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS ABLE TO PULL OVER AND POWER OFF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MAJOR HYUNDAI 1534 N 9TH ST, STROUDSBURG, PA 18360 (570) 972-2578) WHERE IT WAS DIAGNOSED WITH NEEDING ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11415953May 10, 2021
ENGINE
DRIVING THE VEHICLE WHEN IT JUST SHUT OFF. TOOK VEHICLE TO A SHOP AND THEY TOLD ME ENGINE HAD A HOLE IN THE BLOCK FROM A CONNECTING ROD. THAT CAME OFF THE CRANKSHAFT .VEHICLE ONLY HAS 104358 MILES ON IT AND HAS ALWAYS BEEN MAINTAINED WITH FREQUENT OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415740May 9, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS CAR HAS STALLED AT LEAST SIX TIMES IN THE PAST SIX MONTHS, USUALLY AS WE ARE DEACCELERATING AND IN A DOWNHILL POSITION (IE: DRIVING SLOWLY DOWN A MOUNTAIN, COMING TO A STOPLIGHT GOING DOWN A HILL, ETC.). IT HAS A NEW ENGINE AS OF SUMMER 2020. WE TOOK IT TO A LOCAL HYUNDAI DEALERSHIP AND THEY RAN A GENERAL DIAGNOSTICS CHECK-UP WITH NO RESULTS. WE HAVE SEARCHED THIS PROBLEM ONLINE FOR A SOLUTION AND SEE MANY OTHERS REPORTING SIMILAR STALLING CONCERNS, BUT WHEN WE PUT OUR VIN INTO THE RECALL SYSTEM, THERE ARE NO RECALLS AFFILIATED WITH THIS CAR. THE CAR DRIVES GREAT OTHERWISE, BUT THE STALLING IS VERY CONCERNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415741May 9, 2021
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE EXPRESSWAY WHEN MY VEHICLE PICKED UP 65 MPH. I WAS PUSHING ON MY BRAKES WHICH DIDN'T DO ANYTHING, AS I WAS APPROACHING MY EXIT I HAD MY FOOT HOLDING THE BRAKES ALL THE WAY WHICH THEN SLOWED THE CAR DOWN ENOUGH. I GOT OFF THE EXIT AND WAS MET WITH A RED LIGHT AND MY CAR ACCELERATED WITHOUT WARNING ALMOST CAUSING ME TO SLAM INTO THE BACK OF ANOTHER VEHICLE. I THREW MY CAR IN PARK AND IT STARTED SMOKING SO I TURNED THE VEHICLE COMPLETELY OFF. FRIGHTENING SITUATION AS I HAD MY INFANT TWINS. MAY 7 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415657May 8, 2021
STRUCTURE:BODY
I WAS DRIVING ON THE FREEWAY WITH THE SUNROOF CLOSED WHEN I HEARD A VERY LOUD BANG. I PULLED OFF TO CHECK THE EXTERIOR BUT SAW NOTHING. I DRIVE FOR ABOUT AN HOUR MORE WHEN IT STARTED SOUNDING LIKE THE SUNROOF WAS OPEN. I PULLED OVER TO CHECK IT, AND IT WAS DESTROYED..SHATTERED WITH A LARGE HOLE IN IT. CALLED HYUNDAI WHO SAID REPORT TO INSURANCE EVEN THOUGH THE CAR IS LESS THAN 1 MONTH OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415375May 6, 2021
EXTERIOR LIGHTING, UNKNOWN OR OTHER
DARK SPOT IN LOW BEAM HEADLIGHT FIELD CAUSES LOSS OF VIEW FOR DRIVER AS THE DARK SPOT PASSES FROM OBJECT TO OBJECT. PEOPLE OR ANIMALS, EVEN SIGNS LOSE ILLUMINATION AS THE DARK SPOT COVERS THEM. REFLECTIVE BARRELS IN CONSTRUCTION AREAS LOSE THEIR REFLECTIVITY AT NIGHT AS THIS SPOT COVERS THEM. THIS OCCURS ON THE LOW BEAM FUNCTION. HYUNDAI DEALER SAID IT IS FACTORY CREATED TO PREVENT NIGHT BLINDING OF ONCOMING VEHICLES. TO ME IT IS A SERIOUS PROBLEM FOR THE DRIVER OF THE HYUNDAI. WHEN DRIVING IN A CURVE THE DARK SPOT MOVES WITH THE SHAPE OF THE ROAD SO THE DRIVER LOSES THE ABILITY TO SEE EVERYTHING IN THE LIGHT FIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415218May 5, 2021
ENGINE
ON A COMMON DAY TWO WEEKS AGO, I WAS DRIVING MY 2013 SANTA FE AND I ACCELERATED TO PASS A VEHICLE WHEN IT INSTANTLY TURNED OFF AND BEGAN TO EMIT SMOKE FROM THE ENGINE. I PARKED AND WAITED FOR THE SMOKE TO FINISH COMING OUT WITH THE SMELL OF BURNING PLASTIC. I PROCEEDED TO CALL A TOW TRUCK AND THEN A MECHANIC. THE MECHANIC CHECKED IT AND TOLD ME THAT THE ENGINE WAS STUCK AND HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415305May 5, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
TOOK THE CAR IN FOR A RECALL AND SERVICE ENGINE SOON LIGHT ON FEBRUARY 4TH. WHEN I GOT ALMOST HOME THERE WERE 4 MORE LIGHTS ON. REAR WHEEL SENSORS, SKID CONTROL, DOWNHILL AND CAR APPROACHING LIGHT. MADE AN APPOINTMENT TO GET THESE FIXED AND I EXPLAINED I HAD CAR SHIELD AND THEY SAID THEY ACCEPTED CAR SHIELD. TODAY, MAY 5TH WHEN I TOOK THE CAR BACK (FIRST APPT. I COULD GET) AFTER I SAT THERE FOR 1-1/2 HOURS THEY CAME BACK AND TOLD ME MORE THINGS WERE WRONG AND INFORMED ME AT THAT TIME THEY NO LONG USE CAR SHIELD. I'M DONE WITH HYUNDAI. THEY RUN YOU IN CIRCLES AND TREAT YOU LIKE [XXX] AND THE TECH HAD THE NERVE TO GET MAD AT ME. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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