Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11521420May 10, 2023
ENGINE
I took my 2012 to Baytown Hyundai for a recall update. MPI Inspection (1) had no problem with the car before taking it in. They did inspection then it started running super slow would not pick up speed. They were going to give me a loner car. The mechanic tried update again then the car drove ok. Didnt even leave the parking lot engine light came on turned around he checked with BDO. Code P200A came up. They are saying it's my responsibility to fix it. There were no codes when I brought my car in. I read I should not drive the car with this code could damage it more . My heart is bad I have to get back and forth t my doctor appointments. How are they not responsible . It's to dangerous to drive it now.Please help.me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521438May 10, 2023
ENGINE
At approximately 127,529 miles, our 2017 Hyundai Santa Fe Ultimate AWD with the 3.3L V6 exhibited ticking sounds from the engine and a loss of power, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local Hyundai dealership, where a diagnostic revealed that a connecting rod had punched a hole through the engine block, necessitating a full engine replacement. Maintenance was regularly performed on the vehicle. Oil changes had been regularly performed with synthetic oil however, it was observed that oil consumption was a major issue with no check oil light being included in the vehicle. Incident has not been resolved by Hyundai as there is a backlog on when they can work on the vehicle and no service car has been provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521291May 10, 2023
ENGINE
I have attached a PDF with all documented information including service records, tow, etc. on December 3, 2022 I was driving home on the highway at approximately 45 mph and the engine started shaking uncontrollably. I barely made it into my driveway as it is directly off the highway. I have proceeded to talk to the dealership and Hyundai Motors without any correspondence of help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521302May 10, 2023
STRUCTURE:BODY
The paint on my vehicle is pealing off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521245May 9, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521248May 9, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
From what I have been told there is no recall on this issue. Purchased a Hyundai Sante Fe Hybrid 2021 brand new in 2021. I live in La Quinta California summers are especially hot. Temps can be anywhere from 105 to 120 . Only had the car for 6months when in light came on saying Inverter needs coolant this has been a problem for the past 2yrs. Checked with Hyundai Service department my coolant is fine air conditioning works well. This not a safety issue but should be fixed and Hyundai is doing nothing about it. Many complaints have been ignored.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521230May 9, 2023
SERVICE BRAKES, POWER TRAIN
Car was purchased January 21st had 3000 mile on it when service was needed for these issues. On march 23rd as I started driving my car wouldn't go above 30 mph, when pressing on the gas pedal the car wouldn't accelerate, the rpm gage would go to 4 but engine wouldn't make noise car wouldn't speed up. I put the car in park and back in drive with no improvement. I pulled off at a gas station restarted the car and it was fine. During this time the auto on off button was orange on the cluster which I had never seen it that color before. Was looked at by the dealer but wasn't reproducible. Not sure the cause, but safety was in jeopardy due to not being able to go with speed of traffic. Also a couple weeks after purchase brakes began to squeal, took car to dealer on march 28th was told brake pads were sanded and cleaned, upon leaving dealer brakes continued to squeal, car is now back at dealer, supposedly needing front rotors and pads replaced. Dealer won't drive car until rotors replaced. Safety was in jeopardy cause of possible brake failure and resulting accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520986May 8, 2023
STEERING
The steering is sticky or notchy, it gets stuck like it moves around grooves instead of being linear. Since its not linear, every notchy movement requires a correction towards the opposite side and that results in over correction and this way the car is zig-zaggy. This becomes very prominent as speeds more than 40 mph, and quite significant on highways. Several time reporting to dealer, over the 6+ years of ownership, they have failed to recognize the issue and provide a fix. Several people have reported the same and can be viewed by searching for sticky steering problem and its not restricted to sante fe models. This is highly dangerous on the highways constantly having to correct and overcorrect and increases driver fatigue. Hyundai fails to recognize this hazardous steering issue and provide a voluntary fix or recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520987May 8, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
2022 Hyundai Santa Fe Hybrid. This incident has occurred twice at the time of this write up. Both incidents have happened on the first start up of the vehicle engine for the day in the early morning (on the way to work). The temperature outside was cool (10-35 degrees, Maine). On at least one occasion it had rained during the night before using the vehicle. It may have been damp on the other occasion as well. After about 3 miles of driving the vehicle it completely loses power. No amount of movement to the accelerator changes the sudden loss of all power. This is a hybrid and the battery gauge below charge/economy/power rpm area of the vehicle starts to completely and instantaneously drain to what would be zero had I not been able to pull the vehicle over and turn the vehicle off. At this point, on both occasions, leaving the vehicle turned off for a minute and then restarting the vehicle seems to alleviate the problem. The incidents have occurred about 2 months apart and since the vehicle turned 20,000 miles. I also feel like it takes more push on the accelerator to get the same response that I got on day 1 when I drove it off of the lot at the dealership. I also notice that the EV indicator light does not come on as frequently as it used to. It would always come on when coasting - and now sometimes it does not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521012May 8, 2023
STEERING
Steering has clicking noise when turning. I believe this is related to The MDPS (motor driven power steering) flexible rubber coupler. Similar issue exists for certain model of Hyundai Sonata and Elantra, which resulted in extended warranty. https://static.nhtsa.gov/odi/tsbs/2017/MC-10110926-9999.pdf I believe the issue is the same part that Hyundai offered extended warranty on. I feel excessive vibration on the steering wheel during 70MPH speed on a highway and going over bumps. I feel unsafe driving my 2014 Hyundai Santa Fe Sport with this issue. Please investigate. Thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520917May 8, 2023
UNKNOWN OR OTHER
While traveling on state highway I heard a sudden, loud pop, similar to a gunshot sound. I looked everywhere and noticed that the sunroof was shattered. It is panoramic and was open. The rear, unopened section was completely shattered. Upon closer inspection there is a jagged hole about 1.5 inches in length in the sunroof. Although the rear part of the sunroof was intact, there were shards of glass scattered throughout the cabin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520741May 6, 2023
ENGINE
This is an ongoing SAFETY ISSUE. We purchased this 2016 Hyundai SantaFe Sport used in July 07, 2022 with 98493 miles on speedometer. 30 days give or take after purchasing I checked the oil and no oil was showing on the dip stick even though the dealer we purchased the car from had changed the oil prior to selling the car. I had to add 3 1/2 quarts of oil to show on the dip stick to the first mark. I then started checking oil frequently and to date am using oil at a rate of approx. 1 quart of oil every 256 miles. On 1/19/2023 I went to my local Hyundai dealer (Jenkins Hyundai) in Bridgeport WV and informed them of the problem. The Service Writer checked the car and offered to run an Oil Consumption Survey for 1,200 to verify oil usages. On 2/23/2023 I checked the oil and found it just touching the dip stick, notified the Dealer and they said to being it in so they could add the oil during the Test. Dealership added 2.06 quarts of oil and INFORMED ME THAT HYUNDAI DENIED PA REQUEST GIVEN THAT THE VEHICLE OUTSIDE OF WARRANTY. Hyundai dealer would not continue with the oil test as Hyundai Corporate wouldn't pay for labor and parts. As reported in social media, TV news, newsprint, etc. Hyundai and Kia have millions of engines with oil consumption safety issues that are catching fire, blowing engines, stranding owner/drivers in the middle of the highway, and the list goes on. The trade-in and resale value of Hyundai/Kia vehicles has diminished/reduced in value to................ I and millions of HYUNDAI/KIA owners/drivers are asking for the NATIONAL HIGHWAY TRAFFIC SAFETY ADM. (NHTSA) to please investigate and issue a RECALL for all HYUNDAI/KIA products with an oil consumption problem. Thank You.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520546May 5, 2023
ENGINE
Purchased with 56k miles. Had oil change at time of purchase. Changed oil at 60k and again at 65k. At 67k with no warning lights, no low engine oil light, no warning of any kind, the engine blew. Seems to be a very common problem and dealership told me not covered under warranty since I’m not original owner. Seems to me to be a manufacturing issue if it’s happening as much as I’m seeing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520592May 5, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11520368May 4, 2023
ENGINE
I was driving on a back road limited cell service with my infant when the engine just cut out while I was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520484May 4, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle experienced phantom braking with the Emergency Braking message displayed. Additionally, the vehicle lost motive power while driving. The manufacturer was made aware of the failure and had the vehicle towed to the dealer; however, no failure was found. The vehicle was not repaired. The failure mileage was approximately 38,955.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520233May 3, 2023
SUSPENSION, UNKNOWN OR OTHER
There was a problem with the steering, so thought may be my wife hit a pothole found out the sub frame was severely corroded rusted and falling apart. My family could seriously got hurt. There was no accident, But there very well could have if she continued to drive ,there has to some form of responsibility of Hyundai add vehicle since it was brand new only 67,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520238May 3, 2023
ENGINE
I was driving my children to school on April 25th. When I heard a knock or clunk sound with the car. Once that happened it also caused a decrease in power to the car, causing those behind me to almost have an accident. After the loud noise there was a continual loud knocking sound. I immediately stopped at the closest auto center. They advised me that I would need a new engine. I had another mechanic look at it as well, and he confirmed needing a new engine. NO warning indicators came on, no oil pressure problem, Nothing! I have always maintained the oil and fluids on the car at regular intervals. I have been told by my mechanic that he had looked at the engine on several occasions for an oil leak because my car was using more oil than he though it should, but there was never any sign of any leaks. This car had about 97,000 miles at the time this happened last week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520065May 2, 2023
VEHICLE SPEED CONTROL
The contact owns a 2008 Hyundai Santa Fe. The contact stated that on several occasions while driving at undisclosed speeds, the brake pedal was depressed; however, the vehicle experienced unintended acceleration. The contact stated that he shifted into neutral(N) to stop the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that two unknown sensors and the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520134May 2, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Excessive oil consumption. Currently uses 1.2 quarts per 1,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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