Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11542027September 1, 2023
ENGINE
The contact owns a 2013 Hyundai Santa Fe. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542049September 1, 2023
ENGINE
I was driving the car and then all of a sudden I was getting a lot vibrations. It was very hard to control the car. I pulled over and had it tow to the dealer I bought it from, Herb Chambers Honda of Westborough, Massachusetts. They told me it was the fuel injection system. I had replaced, and then the same thing happened again, they sent me to Herb Chambers Hyundai of Auburn. They told me it is the engine. They refused to replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542087September 1, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Santa Fe. The contact received a notification for NHTSA Campaign Number: 23V181000 (Trailer Hitches); however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542181September 1, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2007 Hyundai Santa Fe. The contact stated while driving approximately 65 MPH, the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the vehicle was "running lean on bank 1" and determined that the Engine Control Module needed to be reset. The vehicle had been repaired. Additionally, the contact stated that the check engine warning light was illuminated whenever gasoline gauge was below 1/2 tank full. The contact stated that the check engine warning was light illuminated. The vehicle was diagnosed by the dealer, and it was determined that the timing belt, spark plugs, and fuel injectors needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The vehicle was diagnosed with running lean on bank 1 and 2 and that there was a small leak on the manifold and the manifold needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542203September 1, 2023
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle has been consuming oil between oil changes. Recently the ABS, Down hill assist, and traction control lights came on. We took it to the dealer and were advised it was a wheel speed sensor in the passenger rear, but they wanted over $600 so we did not repair. Two days later all the lights went off and we had no issues. A month later I drove to Florida, checked and filled the oil with a little over one quart. On my way back the RPM shot up to close to 6K, the engine light started flashing, oil and battery light came on, and the car lost all power qnd started shuttering. There was a strong burning smell when we pulled over, that may it hard to breathe. As of writing this we were told it sounds like the engine has seized, but they are 5 months out on looking into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541822August 31, 2023
ENGINE
Car stopped suddenly and when I went to check, the oil had been completely depleted. The shop says the engine failed, most likely because the oil had evaporated. Low mileage, well maintained, so the car has a defect that can be life threatening. Thankfully, for me, it stopped in a quiet road and had to be towed. This could have happened in busy traffic and caused a bad accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541716August 30, 2023
ENGINE
On August 11, the car suddenly lost power/acceleration & the dashboard lit up with engine, battery, and oil lights. I coasted down the hill to our home without any power. On Monday, it started again without lights, but we called the dealer & were told it would be 4.5 weeks before they could see us & there was nothing they could do without lights on the dash. So we took it to a nearby service center. They performed an oil change & compression check & deemed everything fine. The car drove mostly fine, with an intermittent pause/hiccup at stoplights. August 26, at highway speed, the car shuddered loudly, & the engine light flashed. As I coasted to the shoulder, there was a POP sound. I parked, turned off the car, & inspected the tires. The rear passenger tire had a 3-in gash but didn't deflate. I tried turning on the car again & it just ground & jerked with the flashing engine light. I called AAA & towed it to the dealership, where it's waiting to be inspected. This is a Theta II engine & received the KSDS software recall update in 2019. My child was in the car with me. I wonder if the KSDS gave the first warning on Aug. 11 but failed to stay on to pass on the data to the service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541405August 29, 2023
ENGINE
Warning light for catalytic converter came on and said it was knock sensor mechanic said engine problem and Hyundai is aware.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541423August 29, 2023
ENGINE
I've owned my 2017 Hyundai Santa Fe 3.3L V6 since late 2021. I haven't noticed it using oil. Stopped at a traffic light, the engine lost power. It was so scary! No warning lights were on my dash. I was thankful to not be rear-ended...although I could have filed an insurance claim if I had been. As it is, my insurance says it is a 'mechanical failure.' The car would not start but luckily some strangers pushed me out of the highway. I tried two different jumper cables and was able to roll up my windows but not much else. The car was towed back to hometown. At a repair shop, the mechanic told me the engine was locked. It has 97,000 miles on it and I'm the second owner so the 100K warranty doesn't apply to me. I called Hyundai and they instructed me to have the car towed to a Hyundai dealership where they 'might' help. The car sat for 2 weeks before anyone looked at it. This week, I heard from the repair shop that the engine is seized and not repairable. This model has no open engine recalls. I don't understand how this engine isn't being recalled like the other Hyundai models. I have to say that I will no longer purchase Hyundai's or recommend them to anyone else! As I still owe quite a bit on this car, I still don't know what I am going to do. The shop said they would look for an used engine with lower miles. I still haven't heard anything additional. Seems like the hens are guarding the henhouse pretty tight!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541562August 29, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Already reported Engine Failure on August 5, 2023. After 3 weeks, Dealer informs us the engine seized and is defective and was provided oil change records. Engine is approved for replacement under warranty, instead of getting a repaired car back, dealer calls and now informs the car rides "rough" after the engine replacement, and the Knock Sensor is faulty, MAP Sensor is faulty, and Fuel Pump needs to be replaced. We question why none of this showed up on the original inspection and diagnostic, no answer to that. Knock Sensor obviously never worked because the engine seized without any warning, and despite having warranty on the knock sensor we are told none of these items are under warranty. The car never exhibited any symptoms related to fuel pump issues, or knock or MAP sensor issues. When we were driving on August 5th, the car lost power and engine died without any prior warnings that anything was wrong. We never had any rough "ride", never had any problem with fuel or starting the car, the check engine light never came on to warn of any issues at all. If the parts are all bad, either it is related to the engine failure or they are defective. No Sensors worked or gave us any warning. We fear the car will fail again, and it is unknown if Hyundai will cover repairs. We asked for written statement for repairs and received nothing from the dealer, we asked that repairs be submitted to Hyundai to have cost covered and we have had no confirmation if it has been submitted. The car broke down 3+ hours from our home, we can't even go to the dealer to discuss in person. Limited to unanswered calls, voicemail, and emails - no responses insufficient communication. All we want is the car to be repaired properly and Hyundai should cover cost of repairs considering the massive failure we experienced without warning while driving with our children in the car, we could have all died and no well maintained car should fail in every aspect after only 8 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541267August 28, 2023
STRUCTURE:BODY
Car is unsafe to drive due to rusted out frame. The car has less than 100,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541161August 28, 2023
UNKNOWN OR OTHER
I was driving on the freeway when it sounded like an explosion inside the vehicle occurred. I was not sure what it was at first, and then I started to hear glass rattling in the sunroof area. I pulled over and looked on top of the vehicle and the sunroof glass has exploded. Nothing hit the vehicle, so heat must have caused the sunroof to explode. It was approximately 103 degrees outside per the vehicle's thermometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541056August 27, 2023
AIR BAGS
The Dealer at Selma Hyundai (2505 Highland Ave. Selma, Ca. 93662) was unable to complete the the recall. Dealer stated “unable to complete PODS update attempted multiple times. Current Scan tool does not support hook-up to cables and option is to update no present. Air bag light due to PODS (passenger occupant ECU) fault with loss of calibration. Scan tool will not communicate with passenger seat module.” “No repair at this time.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541068August 27, 2023
ENGINE, EXTERIOR LIGHTING
Car engine is over heating car engine locked up care engine manufacturer recall needs to be requested on all 2013 Hyundai Sante Fe 2.0T model vehicles this is a safety risk to all customers driving this model. The car engine was diagnosed and verified by the hyundai dealership service department. There were no warnings prior to failure. The service department notified me on August 10 2023 of the services needed due to auto risk and recall statements on the hyundai model vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540891August 26, 2023
ENGINE
Engine major failure during driving. Engine blew with all manutance on date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540705August 25, 2023
ENGINE
MPM Automotive in Port Charlotte, FL sold me this vehicle with a cracked head gasket after leading us to believe that it was fixed before we signed all documents for ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540719August 25, 2023
UNKNOWN OR OTHER
On August 24, 2023, I was walking to my car, a 2019 Santa Fe in my driveway. The back windshield spontaneously shattered! It was only 70 degrees out and I had my window cracked open a bit. The noise sounded like a gun shot. I was extremely fortunate that I was not behind the windshield or that I was driving. I have no explanation as to what happened. I called my insurance company, and the windshield is being replaced by Safelite on Tuesday, 8/29/23. However, I have to pay for $483 for a new windshield, my deductible is $500. I am more concerned about safety. I have seen other complaints about Hyundai windshields. Please Hyundai address this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540553August 24, 2023
TIRES, TIRES:TREAD/BELT
This tire was observed as defective in an inspection at Holler Hyundai in Winter Park FL. It was supposed to be mailed to Continental Tire for inspection, but the dealership failed to do that. I have photos of the defect (wire protruding for inside side wall). Every effort to discover the tire's location has been frustratingly stonewalled by the folks at the dealership. This tire's lot might be dangerous to other drivers and needs visible inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540580August 24, 2023
ENGINE
The contact owns a 2018 Hyundai Santa Fe. The contact stated while driving 55 MPH, the vehicle made an abnormal rattling sound and there was fire coming from underneath the hood. There was no warning light illuminated. The contact stated that she immediately veered to the side of the road and exited the vehicle with her son. The contact stated that the fire died out before the fire department arrived. A fire department report was filed. There was no police report filed. There was no injury sustained. The vehicle was towed to the dealer, where it was diagnosed that a fractured rod in the engine block had caused the engine to explode, and the engine needed to be replaced. The dealer also informed the contact the fire had burned the electrical wiring. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover half of the repair. The failure mileage was approximately 142,732.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11540656August 24, 2023
ENGINE
My engine blew on the highway almost killed me! It just stopped at 70 mph! No power nothing I had it towed and had to replace my engine! I heard I can file a complaint because of the problem with the engine! I paid $6187.31 for the replacement and took forever to get the engine due to Covid!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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