Honda Passport Complaints

334 consumer complaints on file.

#11741182May 31, 2026
VISIBILITY/WIPER
Windshield cracked and was replaced in early May 2026. Less than 3 weeks later, windshield has cracked again in exact same location. People on forum are starting to report same issues. I feel this is a design flaw in the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740940May 29, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Idle-Stop feature is malfunctioning, the vehicle is equipped with an "Auto Idle Stop" feature that has a dangerous defect. The engine frequently fail to restart after shutting off at stops, unexpectedly leaving the driver stranded or immobile, with the risk of being hit from behind by incoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740569May 28, 2026
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2026 Honda Passport. The contact stated that while driving on several occasions at various speeds, the brake was applied inadvertently without her touching the brake pedal. The contact added that several unknown warning lights appeared: an orange car with a speedometer underneath, an orange circle with an "I" in the middle, an orange circle with a vehicle in the middle, the forward collision light, and the master warning light. The contact also stated that "collision mitigation braking system problem, see dealer immediately" and "adaptive cruise control problem, see dealer" messages appeared. The vehicle was taken to a dealer twice. On the first occasion, the failure could not be replicated, and during the second visit, a diagnosis has yet to be provided. The manufacturer was notified of the failure. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739006May 20, 2026
VISIBILITY/WIPER
While driving on the freeway, somewhere between Battle Creek and Kalamazoo, the sunroof spontaneously exploded. Thankfully, the sunroof liner had been closed so no glass entered the cabin. Had the sunroof liner been opened, shattered glass would have sprayed the entire cabin, driver, and passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738964May 20, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Honda Passport. The contact stated that the idle stop/start feature had failed on multiple occasion while at a complete stop. The contact stated that the feature could be disabled; however, the contact would be burdened with the task of disabling the feature each time after starting the vehicle. Once the failure would occur, the vehicle would remain in neutral(N) and would not restart in neutral. The contact would be forced to place the vehicle into (P) and manually restart the engine; this had been a cause for concern as this failure would cause the contact to hold up traffic. The contact also express concern that the failure may lead to an accident. The vehicle had been taken to the dealer on multiple occasions to address the issue where he had been informed to turn off the feature, replace the battery, and have a battery reset performed on the vehicle. The contact had performed all three recommended remedies; however, the failure had persisted. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738962May 20, 2026
UNKNOWN OR OTHER
Air conditioning not working. 3 years 15,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738692May 19, 2026
SEATS
I am writing to formally complain about the front seats in my 2026 Honda Passport TrailSport Elite. Specifically, the seat cooling/ventilation system appears to create significant discomfort and has caused persistent tailbone pain during normal driving. The issue seems related to the design and operation of the ventilated seats. When the seat cooling system is on, the seat surface becomes unusually firm and uncomfortable, especially in the tailbone and lower back area. Even during relatively short drives, I experience soreness and pressure that I have not experienced in previous vehicles, and I’ve owned a Honda Passport previously. This has become a serious comfort and usability concern. A premium vehicle should provide supportive seating, particularly on longer drives, and instead these seats are causing physical discomfort and pain. I purchased this vehicle expecting a high standard of comfort and ergonomics, especially given the trim level and price point. I would appreciate if Honda would: - Investigate whether this is a known issue with the ventilated seat system or seat cushioning design. - Provide guidance on possible repairs, adjustments, or replacement options. - Consider escalating this concern to engineering and product quality teams. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737955May 14, 2026
UNKNOWN OR OTHER
• Component/system that failed: A/C compressor (shaft seal leak confirmed by Mt. Kisco Honda dealer diagnosis). The vehicle is available for inspection. • Safety risk: No direct crash risk, but loss of A/C in hot weather (NY summers) reduces driver comfort and can cause fatigue or window fogging in certain conditions (e.g., defrost mode struggles when compressor doesn’t engage). No warning lamps or messages appeared. • Problem reproduced/confirmed: Yes — intermittent since the vehicle was new (~2 years). It was noticeable during summer months (works some days, fails others). In March 2026 it became consistent hot air. Dealer performed diagnostic (evacuate/recharge) and confirmed compressor leak. They recommend full compressor replacement (~$1,580). • Inspections: Inspected and diagnosed by Mt. Kisco Honda (Service Advisor [XXX] ). No police, insurance, or other third-party inspections. • Prior symptoms: Intermittent A/C failure (cold some days, warm/hot others, recirculate button resets) since purchase. Progressively worsened. No other warning lights or symptoms. Additional Details: This is a known issue on 2019–2025 Honda Passports, Pilots, and Ridgelines with the 3.5L V6 and R-1234yf refrigerant (oil causes premature shaft seal wear). Honda issued TSB 23-050 and 10-year warranty extensions for the identical problem on CR-V and Civic models. At only 37,000 miles, this appears to be a manufacturing/design-related defect present or developing from new. I have attached the dealer diagnostic paperwork. Please investigate for a potential recall or extended coverage. Case # with Honda Corporate: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736916May 10, 2026
VISIBILITY/WIPER
The rear-view mirror detached from inside the holding area more people are reporting this problem with Hondas that the spring inside is too weak and disengages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736205May 6, 2026
ELECTRICAL SYSTEM, STEERING
On 05/05/2026 I was driving my 2026 Honda Passport, while driving I suddenly had multiple warning lights display. The following alerts popped up on my dash, electric power steering problem, hill start assist problem, road departure mitigation system problem, trailer assist system problem, collision mitigation system problem, hill descent system problem. Once these alerts popped up, I immediately took vehicle to dealership. While in route to dealership, all of the lights reset, and the dealer completed a diagnostic and informed me that they could not find any codes or issues. On 05/06/2026c I was driving this same vehicle, traveling approximately 40 mph. While traveling all of the same lights re-appeared and I lost all steering to the vehicle, I almost crashed the vehicle and was almost hit by other vehicles, while trying to slow the vehicle, due to not having any steering to the vehicle. I was able to get the vehicle to stop, and immediately had it towed to the dealership. This vehicle has approximately 4,632 miles. The dealership has not notified me what the issue is text but this vehicle is dangerous. If this issue is not resolved or a recall conducted for this issue, people are going to get seriously injured or killed. Currently I am employed as a deputy us marshal, and was a prior police officer for 12 years. My only reason in stating this, is I have bared witness to many fatality accidents in my years as a law enforcement officer, and quite frankly I do not feel comfortable in letting my wife drive this vehicle, with my children in it. This issue is going to get people hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736166May 6, 2026
POWER TRAIN
While passing at highway speeds under heavy acceleration, the transmission system on my 2026 Honda Passport with approximately 7,000 miles malfunctioned. Multiple warning messages appeared, including “Transmission system problem. Reverse gear not available. See your dealer,” “Transmission system problem. Avoid heavy acceleration and high speed. See your dealer,” “Transmission system problem. Paddle shifters not available. See your dealer,” and “Emissions system problem. Power may be reduced. See your dealer.” The vehicle then shifted into a middle gear and remained there, reducing normal drivability during a passing maneuver. I was able to pull over safely. After turning the vehicle off and back on, the warnings cleared temporarily, but the failure repeated multiple times. The safety concern is that the malfunction occurred during highway-speed passing and affected propulsion/gear availability. No crash or injury occurred. A Honda dealer pulled diagnostic codes P097F-17 and U3500-16 and stated that the TCM inside the transmission needed replacement. A second Honda dealer later reproduced the problem, consulted Honda technical support, and Honda approved replacement of the full transmission under warranty. The vehicle has been repaired and is available for inspection upon request. The failed transmission was replaced under warranty, so whether the original failed component remains available for inspection is UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736105May 6, 2026
SEATS
The driver's seat has a large bump in the back of it which causes long term pain while sitting in the seat. The passenger seat is too low and has no support so the passenger is extremely uncomfortable, even on short rides. An average person can barely see over the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735989May 6, 2026
ENGINE
My 2021 Honda Passport Elite suffered cataphoric engine failure at 90,000 miles. The 6th cylinder bearing was missing when my vehicle was towed into Honda for diagnosis after my engine shut off while I was traveling 55 mph. I had no warnings for this failure including no engine noises and no check engine lights. I had to have a new engine put in my vehicle and Honda refused to cover the cost at 100% because they stated there were no open recalls at this time. I feel this is a manufacturer engine defect that is the same as the open recall defect Honda has on the 2017, 2018, and 2019 Pilots with the same 3.5-liter V6. The engine failure descriptions are exactly the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735943May 5, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
At red light, foot on break, car in drive. Light turns green, I go to drive off. Car puts itself in neutral, dash says “shift to park”, I try to press to put it in drive, it won’t shift to “D”. I put it in park. Turned the vehicle off, car wouldn’t restart. Kept trying, wouldn’t start. Held my finger on the push to start for ~1 minute, it did not want to start at all. It was spitting trying to start, very very hesitant *car was in accident on 2/26/26 L front (driver side) was damaged Since accident, I have had issues even though car was repaired
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735360May 3, 2026
FUEL/PROPULSION SYSTEM
Fuel Injectors/ Misfires
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735101May 1, 2026
UNKNOWN OR OTHER
The vehicle system keeps throwing code TT04 for a failed over-the-air update. The tech specialist indicated there is no current fix for the issue other than restarting the OTA system, disabling the auto-update function, and not checking for updates. This issue has been going on for over a year. I would like to bring attention to this annoying problem that other customers are experiencing as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734886April 30, 2026
STEERING
The contact owns a 2022 Honda Passport. The contact stated while operating the vehicle stated that the vehicle has stiff steering and a odd noise coming from the steering wheel. The contact referenced NHTSA Campaign Number: 24V184000 (Steering) however, the VIN was not included in the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734873April 30, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The CMBS malfunction lights come on every time I start my car. The only time it went off was when I drove straight for about 15 minutes without stopping at a light It started a few months ago out of nowhere. I thought it was my camera, I took it to a Honda dealer and they said I needed to buy another camera for 2500 dollars. I don't have 2500 dollars they told me I could drive it but I won't have that safety feature. I only had this car 6 months and already the camera is acting up. Another dealer said it could be the battery. I really don't know why at this point that everyone is having these issues with the Honda sensing camera. I think it is a safety issue because it should be working at all times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733550April 24, 2026
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
25 Passport Black edition only 27k miles at a stop my vehicle won’t start back up kicks it from D to N will start flashing to put in P. Vehicle will not start back up until I turn off and back on. The second time it did this it wouldn’t even start back up battery light flashing. I try to remember to turn that stop/start button off. Very dangerous. Went to dealership. Says they can’t do nothing unless warning are on at the time of check. 4/24 was the second time this has happened. When I start the passport it’s like it has troubles and not wanting to start. Lights will start flashing braking system and blind spot all the safety feature lights. Something is wrong with these passports.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733129April 22, 2026
UNKNOWN OR OTHER
My sunroof glass randomly exploded! Yes, my safety and others safety was threatened! Glass shards would have hit my face had my sunshade not been closed! Glass shards flew off the back of my vehicles and there was another vehicle driving in the same lane behind me. The road was smooth and there were no potholes present. My car was driving smoothly, no warnings of any sort alerted me to any issues. As I was driving, I suddenly heard a VERY LOUD “pow!” kind of noise from the top of my car. It was incredibly loud, and sounded like a gunshot or a firework on the roof of my vehicle. I was able to pull over to inspect my car, and I immediately saw the damage to my sunroof. The rest of my car stayed perfectly intact, and there was no rock present, no foreign debris, and no mark on my interior sliding sunshade (indicating nothing hit my sunroof glass to shatter it). My interior sliding sunshade was closed at the time this incident occurred, as I am positive I would have experienced an injury to my face had it been open! The explosion from my glass was violent, as it did not simply crack my glass, but instead it blew up leaving shards of glass on top of the interior sliding sunshade – those shards would have hit my face and body when the explosion happened. I have photos of the damage and I also have two dash cams in my car – one of the cams records video footage of the front view of my vehicle, and the other camera records video footage of the back view from my vehicle. The video footage I have recorded also supports my claim fully, and demonstrates that no objects were “kicked up” and hit my car, and the back view shows the shards of glass flying off of my car during the explosion. You can also hear the loud “POP!” in the video footage I have, and it is very clear when this happened. A certified Honda dealership has my car at their shop right now. Honda Corporate has been slow to respond and they are falsely claiming they have never heard of this happening!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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