GMC Yukon XL Complaints

683 consumer complaints on file.

#11669610June 26, 2025
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669574June 26, 2025
POWER TRAIN
GMC refusing to provide new engine and repair. GM sent letter with no date for repair. GM will not provide alternate transportation. GM states engine failure could cause loss of power resulting in an accident but will not provide alternate transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669459June 26, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 GMC Yukon XL. The contact stated while driving 55 MPH on the highway, the contact heard an abnormal squeaky sound coming from the engine. The contact pulled to the side of the road, and the engine seized. There was no warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669273June 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669184June 25, 2025
ENGINE
The contact owns a 2021 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine compartment. The contact stated that the vehicle lost motive power, prompting the contact to pull over to the shoulder of the roadway. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the lifter in cylinder #8, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: N212353840. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669148June 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668958June 24, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 GMC Yukon XL. The contact stated that while driving at various speeds, there was a whining sound coming from the transmission. The vehicle was taken to the local dealer, who diagnosed that the transmission pump had failed, causing severe damages to the transmission. The contact was advised that the transmission needed to be replaced. The transmission was replaced but while retrieving the vehicle from the dealer the vehicle failed to start. The vehicle was inspected by the dealer, and it was determined that the engine had seized and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668716June 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing excessive oil consumption, and the engine made an abnormal sound while driving at undisclosed speeds. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668629June 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. Additionally, the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and made an abnormal grinding sound. There was no warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668114June 20, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Yukon XL. The contact stated while his wife was driving 25 MPH and depressing the accelerator pedal, the vehicle failed to respond. The contact pulled over to the side of a parking lot waiting for towing assistance. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668041June 20, 2025
ENGINE
Check engine light on, Abnormal engine noise and very significant loss of power. Info registered in the repair invoice: tech verify customer concern, check for code found code p0300 and looking to the live data found miss fire on cylinder number 6, tech swap the coil and spark plug with wire, miss fire still on the same cylinder, tech inspect the injector no problem found, remove the valve cover for inspection found, that the rocker arms is loose, customer approve tear down, tech remove the head on the right side to inspect the lifter and the camshaft, tech found damage on the camshaft, camshaft replacement and lifter is necessary, customer decline repair, tech assemble the engine back and returned to the customer. Customer decide to replace the engine, tech replace the engine test to verify repair vehicle working as design
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667828June 18, 2025
ENGINE
I recently purchased a used 2022 Yukon XL Denali (with 6.2 Engine). 8 days after purchase, I was pulling a boat trailer, when all of the sudden the vehicle lost power on I-80. The vehicle automatically shifted to Neutral. I was luckily able to get to the left lane and there happened to be an offramp right there that I was able to coast to and be off the freeway. I pushed the Park button and then tried to restart the engine. Then I noticed the check engine light was on. Nothing happened when I pushed the start button. I called a tow truck and could not get the vehicle out of Park. The tow truck operator had to pull the vehicle on to the flatbed with the rear wheels locked in Park. I got the vehicle taken to a dealer and they said the engine needed to be replaced. Luckily, the vehicle has just less than 60,000 miles so it is covered by GM's power train warranty. The is still with a dealer being fixed. Potentially in a week I will get the vehicle back. This is scary that there is NO warning and all of the sudden the engine stops working. GM has a real problem with the 6.2 engine failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667685June 18, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667224June 16, 2025
ENGINE
I am writing to formally file a complaint regarding a serious issue with my 2021 GMC Yukon XL, equipped with the 6.2L V8 gasoline engine and covered under Recall N252494000. The vehicle is experiencing significant power loss while driving, and the engine is making a loud clattering noise, which raises serious concerns about the vehicle’s safety, performance, and long-term durability. These symptoms are ongoing and have severely affected the drivability of the vehicle. Despite these clear issues, the vehicle recently passed a dealership inspection. In an effort to improve performance, a higher viscosity oil change was performed and a new oil cap installed. Unfortunately, these measures have not resolved the problem. The vehicle continues to run poorly and does not perform as expected from a vehicle of this age and mileage. I respectfully request the following: A thorough re-evaluation of the vehicle in relation to Recall N252494000. Immediate corrective action, including repair or replacement of any defective engine components. A detailed explanation of how the vehicle could have passed inspection with such evident performance and mechanical issues. Reimbursement for any out-of-pocket expenses incurred due to this ongoing problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667218June 16, 2025
ENGINE
I am writing to formally file a complaint regarding a serious issue with my 2021 GMC Yukon XL, which is equipped with the 6.2L V8 gasoline engine and falls under Recall N252494000. The vehicle is losing power during operation and the engine is producing a loud clattering noise, raising major concerns about its safety, drivability, and long-term reliability. Despite these issues being clearly present, the vehicle recently passed an inspection, which raises questions about the adequacy of the diagnostic and repair procedures related to this recall. This situation is both frustrating and alarming. I am concerned that either the inspection was insufficient or the recall-related defect has not been properly identified or addressed. I respectfully request the following: A thorough re-inspection and diagnosis of the engine under the scope of Recall N252494000. Immediate repairs or replacement of defective parts at no cost. A clear explanation of why the vehicle passed inspection despite these evident issues. Reimbursement for any costs incurred if the recall defect caused further engine damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667162June 16, 2025
VISIBILITY/WIPER
On two separate occasions the front windshield wipers have stopped functioning while driving in heavy rains. Seemingly the only way to resume the wipers working was to cycle through "rain sense" options in the vehicles settings menu and turn off and on the vehicle several times. Unclear if it was those actions or simply waiting that caused the problem to abate. Discussed the issue with our dealer when in for service but they advised that they have seen that problem before but don't know what causes it. There could be several issues but they cannot address unless they recreate the situation and it is so random that it is hard to do. There are some internet forums (one is linked below) where this problem is discussed so it is clearly not just our vehicle but some sort of design flaw. In any case, it is very, very dangerous. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667051June 15, 2025
ENGINE
While my [XXX] son was driving my 2021 GMC Yukon Denali XL, the engine failed suddenly without warning. The vehicle lost power completely and became inoperable, leaving them stranded far from home. This posed a significant safety risk to my family, especially given the location and time of day. There were no warning lights or messages prior to the failure. The vehicle was towed to a GMC-certified dealership, where the issue was diagnosed as a complete engine failure. The dealer confirmed that internal engine components were damaged and the entire engine required replacement. The dealership performed the repair and confirmed that the issue was consistent with known defects now acknowledged by GM in their 2025 recall affecting vehicles with the 6.2L V8 engine. The problem has been reproduced and confirmed by the dealership. The defective engine is no longer available for inspection, as it was removed and replaced during service. The repair was performed at my personal expense prior to the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666413June 11, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle surged, lost all power while driving, switched to neutral and would not restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666176June 10, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Vehicle was traveling on interstate and lost power/propulsion and automatically shifted to neutral. Grave danger for eminent death/injury as a result of possible accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666126June 10, 2025
POWER TRAIN, ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Yukon XL. The contact stated while driving approximately 45–50 MPH, the engine was making an abnormal sound. The contact stopped and lightly depressed the accelerator pedal and continued driving. The contact stated that the transmission failed to shift gear. The RPM increased to high. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired under warranty, but the failure recurred. The vehicle was taken back to the same dealer who determined that the failure was related to the transmission. The vehicle was repaired but the failure persisted. The vehicle was taken to another local dealer, Hennessy GMC (145 Industrial Blvd, McDonough, GA 30253); where it was diagnosed and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Yukon XL