GMC Envoy Complaints
3,582 consumer complaints on file.
- #10026736July 3, 2003SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
PROBLEMS WITH BRAKES ON THE 2003 ENVOY. *MR THE CONSUMER APPLIED THE BRAKES BUT THEY DID NOT RESPOND. THE CONSUMER WAS ABLE TO AVOID AN ACCIDENT AND PLACED THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. WHEN THE VEHICLE WAS RESTARTED THE BRAKE DID NOT HOLD AND THE VEHICLE HIT A CAR IN FRONT OF HIS. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY DETERMINED THAT THE PROBLEM WAS IN THE CONTROL MODULE BUT IT COULD NOT BE REPROGRAMMED. THE TECHNICIAN WENT ON TO SAY THAT THE EXTENDED STOPPING DISTANCE WAS A DESIGN OF THE VEHICLE AND THAT THEY OPERATED WITHIN THE PARAMETERS OF THE MANUFACTURERS SPECIFICATIONS. *SCC *NLM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10020463July 3, 2003SUSPENSION
WHILE DRIVING 70 MPH VEHICLE BEGAN TO WOBBLE AND PULLED HARD TO THE LEFT. THE CONSUMER TOOK THE CAR BACK TO THE DEALERSHIP TO BE FIXED BUT NO WORK WAS DONE. THE CONSUMER WROTE LETTERS MADE COMPLAINTS. EVEN SUGGESTED TO BE FULLY REFUNDED FOR THE VEHICLE. DEALERSHIP LACK OF CONCERN CAUSED THE CONSUMER TO GO TO ANOTHER SERVICE DEALER AND PAID $63.15 FOR REPAIRS. *NLM *CB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10026494July 2, 2003ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE INSTRUMENT PANEL SPEEDOMETER LIGHT CAME ON AND OFF WITHOUT PRIOR WARNING. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10026433July 2, 2003VISIBILITY:GLASS, SIDE/REAR
CONSUMER STATED THAT REAR WINDOW SHATTERED WHEN TRYING TO OPEN IT. DEALER NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10025207June 30, 2003POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), POWER TRAIN
WITH ABOUT 1100 MILES ON MY BRAND NEW CAR , THE 4WD LIGHT CAME ON. NOT HAPPY ABOUT THIS PURCHASE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10026342June 27, 2003AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE, ELECTRICAL SYSTEM:IGNITION:SWITCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE'S AIR BAG LIGHT KEEP FLASHING/ VEHICLE RUNNING ON HIGH RPM'S. *MR AIR BAG SENSOR REPLACED AND CALIBRATIONS HAD TO BE UPDATED. ADDITIONAL PROBLEMS INCLUDED FADED WINDOW MOLDINGS, LOSS OF POWER AND STEERING. IGNITION SWITCH AND FUSE BLOCK WAS REPLACED. INOPERATIVE POWER MIRRORS. PARTS HAD TO BE ORDERED. CONSUMER WAS UPSET WITH THE NUMBER OF PROBLEMS EXPERIENCED WITH VEHICLE AND THE NUMBER OF RECALLS ON THIS NEW SUV. *TT *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10021607June 23, 2003SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED AND CAUSED EXTENDED STOPPING DISTANCE. *NLM. *AK PH *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023349June 18, 2003ELECTRICAL SYSTEM:IGNITION:MODULE, ENGINE AND ENGINE COOLING:ENGINE
02/11/02 4,667 MILES EVERYTHING SHUT OFF. ENGINE STOPPED WHILE DRIVING. RESTARTED AT 2000 RPM WITH LOTS OF NOISE. 05/29/02 7,463 MILES VEHICLE DIED AND WOULD NOT RESTART UNTIL AFTER 15-20 MINUTES 06/05/02 7,664 MILES VEHICLE DIED WHILE DRIVING AND WOULD NOT RESTART UNTIL AFTER 15-20 MINUTES 11/13/02 11,528 MILES BACKING OUT OF DRIVEWAY ENGINE DIED. WOULD NOT RESTART. TOWED IN. 06/10/03 17,865 MILES DIED WHILE DRIVING. DEALER DID NOT EVEN LOOK INTO THIS. 06/14 TO 06/18/03 18,000 TO 18,214 MILES CAR OFF ROAD FOR 5 DAYS DUE TO ENGINE DIED WHILE DRIVING. I REFERENCED ECAS AND PCM PROBLEM NHTSA DEFECT SUMMARY EA03007. DEALER TELLS US NO-ONE ELSE HAS HAD THIS PROBLEM. SUGGESTS DRIVING ROUND DEALERSHIP UNTIL PROBLEM OCCURS, AND THEN CALLING THEM. DON'T TRY TO START UNTIL THEY COME OUT (NEVER MIND WE'RE IN THE MIDDLE OF A BUSY ROAD AND IN THE EVENING TIME WHEN THEY ARE CLOSED). WE ARE LUCKY WE WERE NOT REAR-ENDED THIS LAST TIME. GMC REFUSE TO REPLACE ECAS WIRING BUNDLE AND PCM SOLUTION PER EA03007. HELP!!! HELP!!! PLEASE HELP!!! *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024221June 17, 2003ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
CONSUMER RECEIVE RECALL NOTICE # 03V075000 SUBJECT: FMVSS 114 MECHANICAL OVERRIDE. ON 6/12/2003 CONSUMER CONTACTED THE DEALER, WHOSTATED THAT CONSUMER COULD COME ANYTIME WITHIN WORKING HOURS. CONSUMER TOOK THE VEHICLE TO THE DEALER ON 6/13/2003 AND THE PARTS WERE NOT AVAILABLE. CONSUMER CONTACTED THE DEALER AGAIN ON 6/17/2003 AND THE PARTS WERE STILL NOT AVAILABLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023231June 17, 2003VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WIND NOISE COMING THROUGH DRIVER AND PASSENGER WINDOWS. MOLDING WAS REPLACED AND NOISE WASN'T REDUCED. DEALER STATED, GM KNOWS ABOUT THE PROBLEM AND SEEM TO BELIEVE THAT THE MIRRORS ARE CAUSING WIND TO BE REDIRECTED TO THE WINDOW. THEREFORE WIND IS COMING THROUGH WHERE THE GLASS GOES INSIDE THE DOOR. NOT SATISFIED WITH THIS CAR, CAN'T EVEN DRIVE WITH THE RADIO TURNED DOWN. ALSO THE LOW-PRESSURE SENSOR IN THE AIR CONDITIONER UNIT WAS REPLACED, AFTER A HALF-POUND OF FREON WAS REQUIRED. THIS VEHICLE HAS BEEN IN THE SHOP FOUR TIMES!!! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023274June 17, 2003ENGINE AND ENGINE COOLING:ENGINE
FEBRUARY 2003 ENGINE FAILED AT ONLY 8,000 MILES. DRIVING AT 45 MILES AN HOUR, WITHOUT WARNING ENGINE STOP AND CAR SHUT DOWN. DEALERSHIP HAD TO REPLACE ENGINE. I HAVE HAD SEVERAL PROBLEMS SINCE AND NOTHING CORRECTED. DASH BOARD LIGHTS/COMPUTER DOES NOT WORK AT TIMES. VERY LOUD WIND NOISE WHILE DRIVING. NOW LOUD NOISE COMING FROM ENGINE AND DEALERSHIP CANNOT FIX 100%. THIS IS THE FIRST TIME I HAVE EVER FELT THIS UNSAFE IN ANY VEHICLE. MANUFACTURER GAVE AND EXTENSION ON THE REPLACED ENGINE BUT THAT DOES NOT MAKE ME FEEL SAFER. I HAVE CONTACTED MANUFACTURER ON SEVERAL OCCASIONS. WHEN THEY DO NOT DO ANYTHING ABOUT ALL THE PROBLEMS, YOU CANNOT COMPLAIN OR GO ANY FURTHER THAN CLERK WORKING ON YOUR CASE. EVEN IF YOU MAIL IN A COMPLAINT ABOUT THE CLERK, YOUR COMPLAINT WILL ONLY GO AS FAR AS THAT CLERK ASSIGNED TO YOUR CASE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024553June 16, 2003SERVICE BRAKES, HYDRAULIC
PROBLEMS WITH BRAKE EQUIPMENT ON 2003 ENVOY. *MR WHILE DRIVING AT 15 MPH CONSUMER PUT FOOT ON BRAKES AND VEHICLE WOULD NOT STOP CAUSE VEHICLE TO HIT ANOTHER VEHICLE IN FRONT. *CB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023157June 16, 2003STRUCTURE:BODY:DOOR
WIND NOISE COMING FROM AROUND THE DRIVERS DOOR,HAS BEEN INTO THE SERVICE SHOP ON 2 OCCASIONS AND THIS IS AS GOOD AS IT GETS ACCORDING TO THE DEALER,I AM NOT SATISFIED WITH THE RESULTS A NEW VEHICLE SHOULD NOT HAVE NOISE LIKE THIS PLEASE INVESTIGATE. GM SHOULD COME OUT WITH AN OVER SIZE SEAL OR BETTER ADJUSTMENTS ON THEIR DOORS. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023198June 16, 2003VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
MY 2003 GMC ENVOY WINDSHIELD WIPERS DON'T WORK AT ALL. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023015June 13, 2003POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 ENVOY EXHIBITS THE SAME SYMPTOMS AS MY PREVIOUS GMC JIMMY. IT HAS A HESITATION ON ACCELERATION THAT FAILS TO SHIFT FROM 1-2 PROPERLY. THIS ONLY OCCURS WHEN THE CAR IS COLD AND ONLY FOR A MILE OR TWO. HOWEVER , IT CAUSES SEVERE LOSS OF POWER AND ACCELERATION CAPABILITY. OBVIOUSLY OTHER PEOPLE HAVE THIS PROBLEM BUT IT DOES NOT APPEAR THAT THERE IS A SOLUTION. IT ALWAYS WORKS BY THE TIME IT GETS TO THE DEALER, OF COURSE. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10021368June 10, 2003VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
OUTSIDE MIRRORS DO NOT RETURN TO THE PRE-SELECTED POSITION SET BY THE MEMORY WHEN DOORS ARE UNLOCKED WITH THE REMOTE CONTROL KEY FOB.THEY CONSTANTLY SEARCHE FOR THE CORRECT POSITION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10021377June 10, 2003POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHEN MY VEHICLE HAD LESS THAN 200 MILES ON IT THE CHECK FOUR WHEEL DRIVE LIGHT CAME ON. WHE HAD ONLY HAD THE CAR FOR LESS THAN A WEEK. I ASKED THE DEALER AND THEY SAID THAT AS LONG AS IT WAS RUNNING FINE THE WOULD PUT IT ON THE COMPUTER AT MY 3,000 MILE CHECKUP. A FEW WEEKS LATER I STARTED HEARING A RUBBING NOISE. I BROUGHT IT IN AND THEY TOOK IT FOR A TEST DRIVE. THEY TOLD ME THAT THEY HAD SWICHED IT FROM 2 WD TO 4WD HIGH AND THE NOISE WAS GONE. IT WAS NOT. THE NEXT DAY I SWITCHED IT INTO AWD AND THERE WAS NO NOISE. THAT AFTERNOON THE FRONT WHEELS LOCKED UP ON ME WHEN I WAS GOING ABOUT 30 MPH. WE HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP. THEY TOLD US THAT THE FRONT DIFFERENTAL WAS LITTERALY FALLING APART AND HAVE NOW SAID THEY ARE GOING TO REPLACE THE TRANSFER CASE. THE MILAGE ON OUR ENVOY IS 1263. NEEDLESS TO SAY, I AM NOT HAPPY. I PURCHASED A NEW VEHICLE SO I WOULD NOT HAVE PROBLEMS. I HAVE ONLY HAD IT FOR A MONTH. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10022617June 9, 2003ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
VEHICLE WAS VANDALIZED AND BROKEN INTO, BUT SECURITY SYSTEM DID NOT ENGAGE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10021282June 9, 2003ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE
ONE WEEK AGO I PURCHASED A 2003 ENVOY SLE 4WD, IT HAS 200 MILES ON IT CURRENTLY AND NOTICED UPON DELIVERY THAT A MOLDING AROUND THE DRIVERS SIDE DOOR IS CROOKED. AND 2 DAYS AGO I NOTICED A LARGE PUDDLE OF FRESH OIL UNDER MY VEHICLE, AND MY OIL LIGHT WENT ON THIS MORNING. I HAVEN'T EVEN HAD THIS VEHICLE FOR ONE WEEK AND I HAVE TO TAKE IT IN FOR REPAIRS. THIS DOES NOT MAKE ME FEEL OVERLY COMFORTABLE ABOUT MY PURCHASE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10022664June 9, 2003ELECTRICAL SYSTEM:IGNITION
THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM. VEHICLE SHUTS OFF INTERMITTENTLY. VEHICLE HAS EXPERIENCED THIS PROBLEM FIVE TIMES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0