GMC Envoy Complaints

3,582 consumer complaints on file.

#10044388November 19, 2003
SEAT BELTS:FRONT
THE DRIVER'S SIDE SEAT BELT WAS INOPERATIVE. THE BELT CONTINUOUSLY STUCK IN THE HOLSTER. THE DEALERSHIP REPLACED THE ENTIRE SEAT BELT SYSTEM, BUT THE PROBLEM REMAINED. *AK THE SEAT BELT LOCKED INTO PLACE WHEN THE VEHICLE WAS IN THE PARK POSITION. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047860November 12, 2003
STEERING
WHILE DRIVING AT 65 MPH, THE STEERING WHEEL JERKED HARD TO LEFT. THE VEHICLE THEN SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE DRIVER WAS ABLE TO CONTROL THE VEHICLE AND PULL OVER TO THE SHOULDER. THE VEHICLE WAS TOWED. THE MECHANIC NOTICED THAT THE REAR PASSENGER WHEEL HAD FOLDED UNDERNEATH THE VEHICLE. THE AXLE HAD SHEARED OFF AND NEEDED REPLACING. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045942November 11, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING DOWN FREEWAY MY CHECK 4WD LIGHT CAME ON. SO NOW IT IS IN THE DEALERSHIP FOR 2 DAYS, WITH ONLY 1600 MILES ON THE VEHICLE... NO 4 WHEEL DRIVE EVER USED YET...IT NOT GOING THE WAY I EXPECTED FOR THE PRICE OF THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045737November 8, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
ELECTRONIC SIDE MIRRORS KEEP MOVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046604November 7, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE 4-WHEEL DRIVE INTERMITTENTLY MALFUNCTIONED. DEALER INDICATED TO THE CONSUMER THAT THE MANUFACTURER WAS AWARE OF THE PROBLEM, BUT HAD NO REMEDY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046500November 6, 2003
CHILD SEAT
THE OWNER'S MANUAL STATES A CHILD'S SEAT CAN BE INSTALLED IN THE FRONT SEAT OF THE VEHICLE. CONSUMER CALLED THE DEALER, AND THE DEALER DID NOT RECOMMEND SITTING A CHILD IN FRONT OF AN AIR BAG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043692October 27, 2003
ENGINE AND ENGINE COOLING, STRUCTURE:BODY:DOOR
OIL LEAK IS FOUND ON ALL GMC ENVOYS, COST FOR REPLACE IN SEALS, $300. ALSO BUSHINGS ON DOORS GO BAD CAUSING DOORS TO FAIL TO CLOSE. COST TO REPLACE BUSHINGS $125 PLUS LABOR. WHICH CAN BE A SAFETY PROBLEM. I HAVE 30,000 MILES WITH OIL LEAK AND BOTH DOOR BUSHINGS GONE BAD ON THE DRIVER AND PASSENGER DOOR. TIME OF PROBLEM IS WHEN DEALERSHIP NOTIFIED ME OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043293October 21, 2003
SUSPENSION:REAR
COMPRESSOR FOR AUTOMATIC LOAD-LEVELING REAR SUSPENSION CYCLES ON AND OFF INTERMITTENTLY WHILE THE VEHICLE IS OFF. THIS HAPPENS EVEN AFTER THE VEHICLE HAS BEEN TURNED OFF FOR SEVERAL HOURS. IF NOT NOTICED, COMPRESSOR WILL CONTINUE TO CYCLE ON AND OFF AND RUN DOWN THE BATTERY. USUALLY CAN HEAR A "PUFF" OF AIR BEING RELEASED FROM THE SYSTEM RIGHT BEFORE THE COMPRESSOR CYCLES ON. THE COMPRESSOR CAN STAY ON FOR AS LITTLE AS SEVERAL SECONDS OR FOR UP TO A FEW MINUTES. THE CYCLE CAN LAST FOR WHAT SEEMS TO BE AS LITTLE AS 5 MINUTES OR UP TO A FEW DAYS SO THAT THE BATTERY RUNS DOWN IF LEFT AT AN AIRPORT WHILE ON VACATION, FOR EXAMPLE. THE ONLY WAY TO "BREAK" THE CYCLE IS TO DRIVE THE VEHICLE OR TURN THE CAR ON AND THEN TURN IT OFF AFTER SEVERAL SECONDS. TURNING THE CAR ON AND OFF DOESN'T ALWAYS WORK. BUT, WHEN OPERATING THE VEHICLE, THE COMPRESSOR SEEMS TO WORK NORMALLY. THIS PROBLEM HAS BEEN HAPPENING FOR MONTHS, I HAVE 5,000 MILES ON THE VEHICLE WHICH WAS PURCHASED 2/2003. IT HAS BEEN IN THE SHOP FOR THIS PROBLEM 3 TIMES. I TOOK IT IN FOR SERVICE AT FARRISH GMC / PONTIAC YESTERDAY (3RD TIME) AND IT IS STILL THERE TODAY. AS OF YET, THEY HAVE BEEN UNABLE TO FIX THIS PROBLEM BECAUSE NO TECHNICAL SERVICE BULLETIN EXISTS TO GUIDE THEM. THE DEALERSHIP HAS NOT CONDUCTED A VISUAL INSPECTION OF THE SYSTEM OR ITS COMPONENTS TO LOOK FOR LEAKS OR BROKEN PARTS. THEY'VE ONLY DONE A COMPUTER DIAGNOSTIC, WHICH FOUND NOTHING WRONG. HOWEVER, SERVICE CONSULTANTS AT THE DEALERSHIP HAVE WITNESSED THE EVENT HAPPENING AND THE COMPRESSOR TURNING ON AND OFF...WHILE THE VEHICLE IS OFF. AGAIN, I NEED TO STRESS THAT THE PROBLEM IS HAPPENING WHEN THE VEHICLE IS TURNED OFF AND NOT IN USE. THE COMPRESSOR SHOULD NOT EVEN BE ABLE TO TURN ITSELF ON IF THE CAR IS TURNED OFF. FIRST TIME I BROUGHT THE VEHICLE IN FOR SERVICE WAS 7/12/2003, THE SECOND TIME ON 8/29/2003 AND THEN AGAIN FOR A THIRD TIME ON 10/20/2003. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039721October 21, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES
WHILE DRIVING DRIVER CANNOT ADJUST THE TWO SIDE MIRRORS. *AK CONSUMER LEARNED THE SIDE MIRRORS COULDN'T BE ADJUSTED BY MANUAL MOVEMENT NOR POWER. HE ASSUMED THIS WAS A PART OF THE VEHICLE. HE FELT THIS WAS A SAFETY ISSUE-DRIVING AND ADJUSTING THE MIRRORS WITH HIS HANDS. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042803October 14, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES
VEHICLE COMES EQUIPPED WITH AN AUTOMATIC REAR VIEW MIRROR ADJUSTING SYSTEM. WHILE DRIVING THE MIRROR GOES OUT OF ITS SETTING AND READJUSTS ITSELF. THIS CAUSES POOR VISIBILITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041528October 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A GMC ENVOY XL. THE TRANSMISSION WILL NOT HOLD THE CAR ON AN INCLINE. IN DRIVE, THE CAR WILL ACCELERATE BACKWARDS DOWN A HILL. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10042199October 2, 2003
SUSPENSION
WHILE DRIVING AT 55/60 MPH UNDER NORMAL DRIVING CONDITIONS AND UPON DEPRESSING OF BRAKE PEDAL TO SLOW DOWN VEHICLE SUDDENLY SWERVED AND FISHTAILED. THIS RESULTED IN LOSS OF CONTROL, AND VEHICLE CRASHED INTO THE MEDIUM. VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10042025October 1, 2003
SUSPENSION
WHILE TOWING A 18 FOOT TRAILER AT 60 MPH DRIVER HAD A HARD TIME CONTROLLING THE VEHICLE WHEN OTHER VEHICLES WERE PASSING ON THE HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040912September 29, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY 2003 GMC ENVOY HAS A DEFECTIVE FUEL TANK. ACCORDING TO THE DEALER THE TANK HAS A SMALL CRACK IN THE VAPOR RECOVERY LINE. DEALER AND GMC CLAIMS THAT IT IS NOT A HAZZARD BUT THERE IS A VERY STRONG GASOLINE ODER WHEN THE VEHICLE IS STARTED OR STOPED AND IT CONTINUES FOR SOME TIME UNTIL THE ENGINE IS WARM. DEALER CLAIMS THE TANK IS BEING REDESIGNED GMC WILL NOT CONFIRM OR DENY. WHAT I KNOW IS THE PART HAS AN EXPECTED BUT NOT DEFINET 4 TO 6 WEEK DELIVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040929September 29, 2003
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD MULTIPLE ELECTRICAL AND TRANSMISSION PROBLEMS WITH MY 2002 GMC ENVOY. YESTERDAY MY FAMILY AND I WERE DRIVING ON INTERSTATE 80, WHILE ON CRUISE CONTROL, THE SUV SHUT OFF. I BARELY WAS ABLE TO GET TO THE SIDE OF THE ROAD. I ALMOST HIT A VEHICLE GETTING OFF THE HIGHWAY SINCE I LOST POWER STEERING. AFTER 15 MINUTES OF NOT STARTING, IT FINALLY STARTED. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY COULDNT FIND ANYTHING. I HAVE WRITTEN MANY LETTERS AND TRIED TO CONVINCE GMC THAT THIS SUV IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039583September 26, 2003
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
MY 2002 GMC ENVOY LOST ALL POWER THREE TIMES AT HIGH RATES OF SPEED. THE FIRST TIME WE HAD IT SERVICED AND I WAS TOLD A MODULE NEEDED REPLACED. THE SECOND TIME, THE CAR SHUT DOWN AT HIGHWAY SPEEDS BUT RESTARTED APPROXIMATELY 15 MINUTES LATER BUT THEN THE SAME THING HAPPENED AGAIN THE NEXT DAY WHILE MY WIFE WAS DRIVING HOME FROM WORK TRAVELING AT 65 MPH DOWN A HIGHWAY. WE HAD IT SERVICED AGAIN AND THIS TIME I WAS TOLD IT WAS DUE TO A LOOSE WIRING HARNASS. CAR HAS HAD NUMEROUS PROBLEMS SINCE AND IT IS AN UNSAFE VEHICLE FOR MY FAMILY TO BE TRANSPORTED IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039455September 24, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
MY HUSBAND AND I PURCHASED A 2030 ENVOY SLT IN MAY 2003. THE 4 WHEEL SERVICE LIGHT HAS COME ON TWICE. THE FIRST TIME, IT WAS REPAIRED. THE 2ND TIME IT CAME ON, WE WERE TOLD WE HAVE NO 4 WHEEL DRIVE. WE HAVE BEEN IN CONTACT WITH GMC CUSTOMER SERVICE DEPT (1-866-996-9463, OUR REPRESENTATIVE IS BRANDY JOHNSON AND OUR REF $ IS 1-127444813). THE RESOLUTION; WE NEED TO WAIT UNTIL THE SERVICE 4 WHEEL DRIVE LIGHT COMES ON AGAIN SO WE CAN TAKE IT INTO THE DEALER (IF THEY ARE OPEN) SO A "CODE" CAN BE READ. I FEEL WITH WINTER COMING, THIS ISSUE HAS NOW TURNED INTO A SAFETY ISSUE AS WE WILL USE THIS VEHICLE DAILY TO TAKE OUR SON TO DAYCARE AND GO TO WORK. I WOULD APPRECIATE ANY INPUT YOU COULD ASSIST ME WITH AS I STRONGLY FEEL THIS VEHICLE SHOULD BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039239September 21, 2003
ELECTRICAL SYSTEM:IGNITION, STRUCTURE:BODY, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
ENGINE NON-START PROBLEMS -- WAITING 15-20 MINUTES SEEMS TO CORRECT. WANDERING SIDE VIEW MIRRORS. RUBBING NOISE WHEN TURNING TIGHTLY. DRIVER'S SIDE DOOR MOVEMENT NOISE WHEN TURNING OVER BUMPS. SIDE MIRROR AIR NOISE. THE 1ST. TWO (2) PROBLEMS HAVE BEEN ONGOING, AND THE MOST CONCERNING, SINCE THE VEHICLE WAS PURCHASED NEW IN 2001. IT HAS BEEN IN FOR REPAIRS TO TWO (2) GMC DEALERS NUMEROUS TIMES, AND AN IGNITION RECALL REPAIR WAS DONE AND THE DEALER ASSUMED IT WOULD CORRECT THE NON-START PROBLEM. IT DID UNTIL YESTERDAY. MORE IMPORTANTLY HOWEVER, SHORTLY AFTER THIS VEHICLE WAS PURCHASED, GMC'S OWNER ASSISTANCE HELP HAS BEEN SOUGHT FOR THESE (2) PROBLEMS ASSUMING THEY MAY INFORM THE DEALER OF ENGINEERING FIXES, BUT TO NO AVAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039935September 15, 2003
ENGINE AND ENGINE COOLING
WHEN REACHING 70 MPH VEHICLE SHUT DOWN WITHOUT ANY WARNING. VEHICLE HAD BEEN REAPIRED THREE TIMES; HOWEVER PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040140September 12, 2003
SEAT BELTS:FRONT:RETRACTOR
PROBLEMS WITH VEHICLE'S SEATBELTS.*MR SEATBELT TIGHTENS WHEN MOVING MAKING IT UNCOMFORTABLE.*TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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