GMC Envoy Complaints

3,582 consumer complaints on file.

#10162272July 12, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE
GAS TANK BACK SPITS WHEN FILLING AT STATION...GOES ALL OVER GROUND REAR ACCESS WINDOW POPS OPEN WHEN DRIVING PASSENGER WINDOW MECHANISM BROKEN AND GLASS PIECES FORMED IN DOOR. MECHANISM FAILED TO RAISE AND LOWER THE WINDOW...CAUSING A GRINDING SOUND. REPLACEMENT WAS COSTLY AND UNECESSARY FOR ME THE CAR OWNER. SHOULD WORK FOR YEARS WITHOUT FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162068July 11, 2006
SERVICE BRAKES, HYDRAULIC
MY 2004 GMC ENVOY XUV HAD AT LEAST 12 FAILURES TO STOP. THIS ISSUE BEGAN OCCURRING AS SOON AS I BOUGHT IT NEW IN 2005. DESCRIPTION OF THE ISSUE: 1. WHILE APPLYING BRAKES, BRAKE PEDAL BECOMES SOFT FOR A PERIOD OF TIME (SHORTEST 1 SECOND, LONGEST 3-4 SECONDS) CAUSING FAILURE TO STOP. 2. ISSUE IS VERY INTERMITTENT AND OCCURS AT ANY TRAVELING SPEEDS (EXAMPLE: 75 MPH, 15 MPH)... WHAT WAS DONE: 1. FIRST COMPLAINT TO SERVICE DEPARTMENT IN 2005: NO ISSUES FOUND. 2ND COMPLAINT AT 2005: DEALER REPLACED BRAKE BOOSTER. 3RD COMPLAINT IN JUN 2006: DEALER REPLACED BRAKE BOOSTER AGAIN. CONCLUSION: SINCE THIS ISSUE IS VERY INTERMITTENT AND I DO NOT DRIVE THIS VEHICLE VERY OFTEN, IT MAY TAKE SOME TIME TO VERIFY THE FIX. I DO NOT FEEL SAFE TO DRIVE THIS SUV. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162081July 11, 2006
FUEL SYSTEM, GASOLINE:STORAGE
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH THE VEHICLE STALLED AND WAS MANEUVERED OFF THE ROAD. WHEN THE VEHICLE WAS BEING PREPARED TO BE TOWED THE TOWMAN NOTICED GAS LEAKING. THE DEALER CONFIRMED THE LEAK AND DETERMINED THE TANK SHIFTED CAUSING THE GAS LINE TO CRACK. THE DEALER REPLACED THE ENTIRE GAS TANK WHICH CORRECTED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162144July 11, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THE VEHICLE'S AIRBAGS DEPLOYED WITHOUT AN ACCIDENT. THERE WAS NO BRAKING PRIOR TO THE AIR BAG DEPLOYMENT. THE VEHICLE DID NOT HIT ANY POTHOLES OR OTHER OBJECTS. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE DEPLOYMENT, HOWEVER IT DID ILLUMINATE AFTER THE DEPLOYMENT. A POLICE REPORT WAS NOT FILED. UPDATED 7/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161961July 10, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHILE DRIVING DOWN THE HIGHWAY, MY GMC ENVOY XL SHUDDERED THEN STALLED. THE SES LIGHT AND REDUCED POWER LIGHT CAME ON CAUSING AN EXTREME SAFETY HAZARD AS WE WERE ON A HIGHWAY (SPEED LIMIT 65 MPH). THE DEALER, REGAL AUTOMOTIVE IN LAKELAND STATED THAT THE COMPUTER THAT CONTROLS THE DRIVE TRAIN LOST CONTACT WITH THE VEHICLE. THEY INFORMED US THAT THIS IS A COMMON PROBLEM WITH THE ENVOY AND THAT THEY HAVE A SERVICE BULLETIN FOR A PROGRAM UPDATE. HOWEVER, NO RECALL HAVE BEEN ISSUED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161785July 7, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
DT*: THE CONTACT STATED THE VEHICLE HAD A PREMATURE FAILURE OF THE FUEL TANK ASSEMBLY. THE TOP OF THE GAS TANK ASSEMBLY RUSTED OUT CAUSING A FUEL LEAK WHICH INCREASED THE PROBABILITY OF A FIRE. UPDATED 9/15/2006 - THE CONSUMER SAW THE FUEL LEAKING FROM THE VEHICLE AT A RATE OF 1-3 DROPS PER SECOND. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE FUEL SENDING UNIT HARDWARE WAS SEVERELY RUSTED AND CORRODED. THE ENTIRE ASSEMBLY HAD TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161615July 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
PARKED 2003 GMC ENVOY AT WORK. LEFT WORK, UNABLE TO START TRUCK. STARTER DID NOT ENGAGE. UNABLE TO MOVE TRANSMISSION FROM PARK TO NEUTRAL WITH KEY IN ON POSITION AND FOOT ON BRAKE. TRUCK IS STUCK IN PARK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161631July 6, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
DT*: THE CONTACT STATED, THERE HAVE BEEN FOUR FAILURES TO THE EXTERIOR TURN SIGNALS AS WELL AS THE BRAKE LIGHTS. THE VEHICLE WAS TAKEN TO A DEALER FOR A RECALL NOTICE WHERE THE EXTERIOR LIGHTS WERE REPLACED, BUT THE PROBLEM CONTINUED. WHILE DRIVING AT 35 MPH, THE LEFT TURN SIGNAL WAS ENGAGED BEFORE MAKING A LEFT HAND TURN BUT THE EXTERIOR LIGHT WOULD NOT ILLUMINATE. THE FAILURE OF THE EXTERIOR LIGHTS RESULTED IN THE CONTACT'S VEHICLE BEING STRUCK ON THE DRIVERS SIDE DOORS CAUSING MINOR DAMAGE. NO POLICE REPORT WAS FILED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10161726July 6, 2006
SERVICE BRAKES, HYDRAULIC
IN AUGUST 2005 ON A TRIP, EXITING OFF RAMP BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, WAS ABLE TO "PUMP" IT AND GET RESPONSE. AFTER SHUTTING VEHICLE OFF, SETTING & RESTART BRAKE PEDAL AGAIN GOES ALL THE WAY TO FLOOR. UPON RETURN TO DEALERSHIP MASTER CYLINDER WAS REPLACED. A FEW MONTHS LATER BRAKE PEDAL BECOMES EXTREMELY "SPONGY" WITH NO STOPPING POWER. DEALERSHIP BLED BRAKES AND SAID PROBLEM WAS AIR IN SYSTEM. STILL NO IMPROVEMENT, EXTREMELY SOFT PEDAL AND UNIT WILL NOT PANIC STOP. TOOK BACK TO DEALERSHIP END OF JUNE 2006 AND THEY REPLACED MASTER CYLINDER A SECOND TIME. UNIT IS STILL NO BETTER AND IN MY OPINION UNSAFE TO DRIVE IF IT WILL NOT PANIC STOP. DEALERSHIP SAYS GM HAS TOLD THEM TO ORDER MORE PARTS, BUT DO NOT KNOW WHAT THE PROBLEM IS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161473July 5, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE 2ND TIME. THE VEHICLE WILL NOT SHIFT OUT OF FIRST GEAR. THEN YOU COULD NOT PUT THE CAR IN PARK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161336July 3, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I NOTICED RESIDUE ON ROTORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160452June 22, 2006
ENGINE AND ENGINE COOLING
MY 2002 ENVOY HAS STALLED 3 TIMES NOW WHILE TRAVELING ON THE HIGHWAY. EACH TIME THE ENGINE QUITS AND WILL NOT RESTART UNTIL DISCONNECTING AND RE-CONNECTING THE BATTERY. SINCE THIS LAST TIME THE CAR DISPLAYS ABS LIGHT AND SPEEDOMETER DOES NOT WORK EVEN AFTER DISCONNECTING BATTERY. DEALER SAYS I HAVE TO REPLACE A COMPUTER NOW. SOUNDS LIKE RECALL 04V289000 BUT MY VIN IS NOT INCLUDED IN THAT RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160462June 22, 2006
SEATS:FRONT ASSEMBLY:POWER ADJUST
DT*: THE CONTACT STATED WHILE DRIVING AT ANY GIVEN SPEED ON NORMAL ROAD CONDITIONS, THE CONTACT'S POWER SEAT MOVED BY ITSELF. BECAUSE IT HAPPENED UNEXPECTEDLY, IT CREATED UNSAFE DRIVING CONDITIONS. THE SEAT CAN BE MANUALLY RESET HOWEVER RESETTING THE SEAT WOULD NOT PREVENT THE MALFUNCTIONING FROM RECURRING. WHEN THE INCIDENTS FIRST OCCURRED, THE VEHICLE WAS UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER ON 5/12/06 AND HAS BEEN THERE FOR 37 DAYS SO FAR WITH NO REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160182June 19, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160113June 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
HAVE A 2002 GMC ENVOY, BOUGHT NEW. 8 RECALLS, BALL JOINT AND SPEAKER FAILURES. AT 32000. MILES, THE TRANSMISSION FAILED. DEALER DIAGNOSED WITH SUN-SHELL GEAR PROBLEM, THAT WAS ADDRESSED BY A GM REPAIR BULLETIN. AT 37000. TRANSMISSION FAILED AGAIN. DEALER ADVISED THE ENTIRE TRANSMISSION NEEDED REPLACEMENT, BUT IT WAS NOT RELATED TO HIS OCT. 05 REPAIR. CONTACTED GM CUSTOMER SERVICE, HAVE A FILE NUMBER, BUT HAVE NOT HEARD FROM ANYONE IN 2 WEEKS. THEY ADVISE THAT THE GM AREA REPRESENTATIVE HAS NOT CALLED ANYONE BACK, EITHER THE DEALER OR GM CS. ?? ASKED TO CONTACT HIM MYSELF AND WAS TOLD I COULD NOT DO THAT. ASKED WHERE I COULD CONTACT CEO RICK WAGONER AND WAS TOLD THAT NO ONE CAN GIVE OUT THAT INFO. A BUNKER IN COLARADO MAYBE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159632June 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH, THE SUN SHELL GEAR FRACTURED INSIDE THE TRANSMISSION SUDDENLY, CAUSING THE TRANSMISSION TO LOSE REVERSE, SECOND AND FOURTH GEARS. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALERSHIP. REPAIRS HAVE BEEN MADE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158830June 2, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHEN FILLING MY GAS TANK, I HAVE HAD A FEW ISSUES WITH THE PUMP SHUTTING OFF TOO QUICKLY AS IF THE TANK IS FULL. HOWEVER, I HAVE ALSO HAD THE OPPOSITE AT ONE PARTICULAR GAS STATION. EACH TIME I GOT TO THIS PARTICULAR STATION, THE GAS PUMP CLICKS OFF, BUT GAS CONTINUES TO FLOW AND SPILLS INTO THE TANK AND ALL OVER THE VEHICLE. THIS ONLY HAPPENS WITH MY GMC ENVOY AND NOT ANY OTHER FAMILY OR FRIENDS' VEHICLES AT THE SAME GAS STATION. IT HAPPENS EACH AND EVERY TIME WITH THE ENVOY SO WE HAVE HAD TO STOP USING THAT STATION FOR THE ENVOY FILL-UPS. AFTER SEEING THE MANY COMPLAINTS ABOUT THE CRACKED GAS HOSE AND ISSUES WITH LEAKS, I WANTED TO MAKE SURE THAT SOMEONE KNOWS THERE ARE A LOT OF PROBLEMS WITH THE GAS TANKS ON THE ENVOYS. I AM VERY CONCERNED THAT THE DESIGN OF THE GAS TANK AND ASSEMBLY IS A FAULTY DESIGN AND WILL RESULT IN INJURIES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158541May 30, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
I OPENED UP MY HATCHBACK AND HEARD A NOISE LIKE SOMETHING IS BREAKING. I CLOSED THE HATCHBACK AND LOOKED ABOVE TO SEE IF THERE WAS SOMETHING STUCK ABOVE IN THE HATCHBACK DOOR. THERE WAS NOTHING THERE AND NOTHING FOUND TO BE BROKEN. I AGAIN TRIED TO OPEN IT AND AGAIN HEARD A CLICKING, CRACKING, BREAKING TYPE NOISE. I CALLED THE DEALER AND THEY SAID THEY WOULD LOOK AT IT. ALTHOUGH I HAD JUST BOUGHT MY CAR THEY REFUSED TO REPAIR THIS BECAUSE THEY SAID IT WAS NOT COVERED BY MY WARRANTY BECAUSE IT IS CONSIDERED "COSMETIC". I WAS TOLD THERE IS SOMETHING WRONG WITH THE HINGES THAT HOLD THE DOOR. THAT DOES NOT SOUND COSMETIC. I WAS ALSO TOLD THAT THE DOOR COULD FALL OFF AT ANYTIME (NOT SURE IF THIS IS TRUE OR A SCARE TACTIC TO GET ME TO SPEND BIG BUCKS TO GET IT FIXED) BUT THAT ALSO DOES NOT SOUND LIKE SOMETHING COSMETIC. IT SOUNDS MUCH MORE SERIOUS TO ME AND I AM PRETTY UPSET THAT THEY ARE NOT RECALLING THIS SINCE IT SEEMS LIKE A SERIOUS ISSUE THAT I WAS TOLD IS A COMMON OCCURRENCE IN MY TYPE OF VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159441May 30, 2006
SEAT BELTS:FRONT:RETRACTOR
2004 ENVOY SEAT BELT DOES NOT LOOSEN WHEN IT RETRACTS. *TS THE DEALER REPLACED THE SEAT BELT RETRACTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157966May 21, 2006
STEERING
MAKING A U TURN IN AN "03 GMC ENVOY. POWER STEERING WENT OUT AND ALMOST LOST CONTROL OF AUTOMOBILE. THE VEHICLE HAS ONLY 39,00 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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