Ford Transit Service Bulletins

611 manufacturer communications on file.

• April 28, 2021•Document ID: 10191521

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  SSM 49756

  Date Added:

  May 3, 2021

  Manufacturer:

  FORD

  Summary

  Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle > OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid.

  Associated Products (57)

  2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Ford Transit2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape+ 37 more
  Associated Documents

  • DownloadMC-10191521-0001.pdf↗
• April 22, 2021•Document ID: 10191099

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 49747

  Date Added:

  May 3, 2021

  Manufacturer:

  FORD

  Summary

  Some 2018 Focus, 2019 Fiesta, 2019-2020 Transit and 2019-2020 Transit Connect vehicles may exhibit a concern where the radio randomly seeks through FM stations when a Bluetooth device is connected and streaming audio. Engineering is currently working on a solution for this condition. Inform customers that Ford is developing a software fix that is expected in May 2021. In the interim, let the customer know that the radio will still function without Bluetooth and schedule a follow-up appointment with the customer for late February. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

  Associated Products (6)

  2020 Ford Transit2020 Ford Transit Connect2019 Ford Fiesta2019 Ford Transit2019 Ford Transit Connect2018 Ford Focus
  Associated Documents

  • DownloadMC-10191099-0001.pdf↗
• April 14, 2021•Document ID: 10191171

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  TSB 21-2102

  Date Added:

  May 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2015-2021 Transit vehicles built with manual sliding door(s) may have an incorrectly adjusted ajar switch. To correct this condition, follow the service procedure to readjust the ajar switch.

  Associated Products (7)

  2021 Ford Transit2020 Ford Transit2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford Transit2015 Ford Transit
  Associated Documents

  • DownloadMC-10191171-0001.pdf↗
• April 12, 2021•Document ID: 10191175

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  TSB 21-2109

  Date Added:

  May 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles may experience a pop/sizzle/crack noise from the exhaust. This may be due to water dripping on the exhaust from the evaporator drain tube. To correct the condition, follow the Service Procedure to extend the the length of the evaporator drain tube.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10191175-0001.pdf↗
• April 8, 2021•Document ID: 10191172

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR

  Mfr Comm. #:

  TSB 21-2106

  Date Added:

  May 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2017-2021 Transit vehicles built on or before 30-Nov-2020 may experience a slow fill condition and/or illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0171, P0174, P0451, P0455, P0456, P0496 and/or P1450. This may be due to a kinked evaporator emissions fresh air vent line. To correct this condition, follow the Service Procedure to attach a zip tie to the fresh air vent line.

  Associated Products (5)

  2021 Ford Transit2020 Ford Transit2019 Ford Transit2018 Ford Transit2017 Ford Transit
  Associated Documents

  • DownloadMC-10191172-0001.pdf↗
• March 31, 2021•Document ID: 10189867

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 21-2044

  Date Added:

  April 5, 2021

  Manufacturer:

  FORD

  Summary

  Some 2020-2021 Transit vehicles equipped with a gas engine may exhibit a harsh engagement into drive with or without an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0772 and/or P2704 in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. Most vehicles will improve and no longer exhibit the condition after the first 8,000 km (5,000 mi) of driving. To correct the condition, follow the Service Procedure steps to perform the transmission accelerated main control break-in routine and/or overhaul the main control valve body.

  Associated Products (2)

  2021 Ford Transit2020 Ford Transit
  Associated Documents

  • DownloadMC-10189867-0001.pdf↗
• March 29, 2021•Document ID: 10189610

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49708

  Date Added:

  March 31, 2021

  Manufacturer:

  FORD

  Summary

  Some 2018-2019 F-150/F-Super Duty/Expedition/Navigator and 2020 Explorer/Aviator vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To address this condition, reprogram the trailer module (TRM) using the appropriate Ford diagnostic scan tool. For claiming use causal part 19H332 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (24)

  2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Transit2020 Lincoln Aviator2020 Lincoln Navigator2019 Ford Expedition2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Lincoln Navigator2018 Ford Expedition2018 Ford F-1502018 Ford F-250+ 4 more
  Associated Documents

  • DownloadMC-10189610-0001.pdf↗
• March 25, 2021•Document ID: 10189581

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49690

  Date Added:

  March 31, 2021

  Manufacturer:

  LINCOLN

  Summary

  For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a module on vehicles that use Ford Diagnosis and Repair System (FDRS). First, an FDRS session must be created on the vehicle prior to removing the faulted module. Once the session is started, run the Programmable Module Installation and replace the module only when instructed by FDRS. Installing a new module prior to starting a scan tool session may result in incomplete module configuration with DTCs U2100, U2101 and/or U2200. Once a session has been started, continue to follow normal WSM procedures to repair the vehicle.

  Associated Products (40)

  2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Escape+ 20 more
  Associated Documents

  • DownloadMC-10189581-0001.pdf↗
• March 17, 2021•Document ID: 10189759

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  21N06

  Date Added:

  April 3, 2021

  Manufacturer:

  FORD

  Summary

  Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles Selective Catalyst Reduction System Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the SCR. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this SCR fault previously masked by the software error and can light the MIL if faults are found to be present

  Associated Products (21)

  2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford F-2502016 Ford F-3502016 Ford F-4502016 Ford F-5502016 Ford Transit2015 Ford F-2502015 Ford F-3502015 Ford F-4502015 Ford F-5502015 Ford Transit2014 Ford F-2502014 Ford F-3502014 Ford F-4502014 Ford F-5502013 Ford F-2502013 Ford F-3502013 Ford F-450+ 1 more
  Associated Documents

  • DownloadMC-10189759-0001.pdf↗
• March 17, 2021•Document ID: 10189758

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  21N05

  Date Added:

  April 3, 2021

  Manufacturer:

  FORD

  Summary

  Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles – Rear NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front or rear nitrogen oxide (NOx) sensor or in the Selective Catalyst Reduction (SCR) system. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present

  Associated Products (21)

  2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford F-2502016 Ford F-3502016 Ford F-4502016 Ford F-5502016 Ford Transit2015 Ford F-2502015 Ford F-3502015 Ford F-4502015 Ford F-5502015 Ford Transit2014 Ford F-2502014 Ford F-3502014 Ford F-4502014 Ford F-5502013 Ford F-2502013 Ford F-3502013 Ford F-450+ 1 more
  Associated Documents

  • DownloadMC-10189758-0001.pdf↗
• March 17, 2021•Document ID: 10189757

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  21N02

  Date Added:

  April 3, 2021

  Manufacturer:

  FORD

  Summary

  Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles – Front NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front NOx sensor. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present

  Associated Products (21)

  2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford F-2502016 Ford F-3502016 Ford F-4502016 Ford F-5502016 Ford Transit2015 Ford F-2502015 Ford F-3502015 Ford F-4502015 Ford F-5502015 Ford Transit2014 Ford F-2502014 Ford F-3502014 Ford F-4502014 Ford F-5502013 Ford F-2502013 Ford F-3502013 Ford F-450+ 1 more
  Associated Documents

  • DownloadMC-10189757-0001.pdf↗
• March 15, 2021•Document ID: 10189768

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  TSB 21-2038

  Date Added:

  April 3, 2021

  Manufacturer:

  FORD

  Summary

  Some 2015-2019 Transit vehicles built on or before 31-Dec-2018 and some 2017-2018 E-Series vehicles equipped with a 6.8L engine built on or before 16-Jul-2018 using the Motorcraft Orange coolant may exhibit an engine or transmission overheat concern. This condition may be due to deposits from the engine coolant becoming trapped in the radiator preventing coolant flow. To correct the condition, flush the cooling system, replace the radiator and fill with Motocraft Yellow coolant.

  Associated Products (5)

  2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford Transit2015 Ford Transit
  Associated Documents

  • DownloadMC-10189768-0001.pdf↗
• March 15, 2021•Document ID: 10189565

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  SSM 49665

  Date Added:

  March 31, 2021

  Manufacturer:

  FORD

  Summary

  Some 2015-2021 Transit vehicles may experience difficulty opening and/or closing the manual sliding door that will require sliding door adjustment. When performing the sliding door adjustment procedure in Workshop Manual (WSM), Section 501-03, use the following updated torque specs. Step 12 = 70 Nm (52 ft-lb). Step 27 = 40 Nm (30 ft-lb). In step 18, apply Motorcraft Threadlock 262 (TA-26) to the nut before torqueing. The WSM is in the process of being updated to include these revisions.

  Associated Products (7)

  2021 Ford Transit2020 Ford Transit2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford Transit2015 Ford Transit
  Associated Documents

  • DownloadMC-10189565-0001.pdf↗
• March 10, 2021•Document ID: 10189781

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 21-2064

  Date Added:

  April 3, 2021

  Manufacturer:

  FORD

  Summary

  Some 2015-2021 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (SRW), and a U-joint at the transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds (112-121 km/h 7075 mph for 4.10 axle ratio, 121-128 km/h 75-80 mph for 3.73 axle ratio, and 136-145 km/h 85-90 mph for 3.31 axle ratio) and may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear drive shaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.

  Associated Products (7)

  2021 Ford Transit2020 Ford Transit2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford Transit2015 Ford Transit
  Associated Documents

  • DownloadMC-10189781-0001.pdf↗
• February 23, 2021•Document ID: 10188010

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  SSM 49618

  Date Added:

  March 3, 2021

  Manufacturer:

  FORD

  Summary

  Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs or loose/corroded grounds. Inspect FPCM connector, applicable grounds(F-150- G401, Expedition/Navigator- G403, Transit- G401, 2018-2019 Explorer G302, 2020-2021 Explorer/Aviator- G407) and confirm FPCM connector (F-150- C4336, Expedition/Navigator- C433, Transit- C433, 2018-2019 Explorer C3239, 2020-2021 Explorer/Aviator- C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.

  Associated Products (21)

  2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Lincoln Aviator2021 Lincoln Navigator2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Transit2020 Lincoln Aviator2020 Lincoln Navigator2019 Ford Expedition2019 Ford Explorer2019 Ford F-1502019 Ford Transit2019 Lincoln Navigator2018 Ford Expedition2018 Ford Explorer2018 Ford F-1502018 Ford Transit+ 1 more
  Associated Documents

  • DownloadMC-10188010-0001.pdf↗
• February 4, 2021•Document ID: 10187936

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49546

  Date Added:

  March 3, 2021

  Manufacturer:

  FORD

  Summary

  Some 2020-2021 Transit vehicles equipped with a 3.5L Duratec and built on or before 29-Jan-2021 may exhibit an illuminated malfunction indicator lamp (MIL) with any combination of the following diagnostic trouble codes (DTCs): P02EE, P02EF, P02F0, P02F1, P02F2, and/or P02F3. This may be due to the PCM strategy. Perform a keep alive memory (KAM) reset prior any diagnostics or repairs. The KAM reset clears the KAM to a default setting rather than zero. For claiming, use causal part 12A650 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10187936-0001.pdf↗
• February 3, 2021•Document ID: 10187930

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 49541

  Date Added:

  March 3, 2021

  Manufacturer:

  FORD

  Summary

  Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.

  Associated Products (69)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus+ 49 more
  Associated Documents

  • DownloadMC-10187930-0001.pdf↗
• February 2, 2021•Document ID: 10187918

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  SSM 49528

  Date Added:

  March 3, 2021

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles built on 12-Aug-2019 and through 17-Jul-2020 may exhibit a lack of power steering assist on initial engine start-up with DTC U2016:47 stored in the power steering control module (PSCM). If the DTC is present, verify the current software level using the appropriate Ford diagnostic scan tool by opening log viewer for the PSCM and reading the part number listed next to "(PSCM)_FILENAME =". If the current software level is KK21-14D003-AF, update to the latest software level. If DTC U2016:47 returns, continue with diagnostics and repair direction from Workshop Manual, Section 211-02. For claiming, use causal part 3504 and applicable labor operations in Sections 03 and 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10187918-0001.pdf↗
• January 29, 2021•Document ID: 10186651

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49510

  Date Added:

  February 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2020-2021 Transit vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with all of the following diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM): P2804, P2803, P0713, P0710, P0709, and P0708. This article only applies if all of these DTCs are present. Prior to any diagnosis, inspect connectors C1551, C1280, C1281, and C1520 for partial connections, damage, or pushed out pins and repair as necessary. If a fault is not identified during the inspections of the connectors, continue diagnosis using the appropriate WSM Sections.

  Associated Products (2)

  2021 Ford Transit2020 Ford Transit
  Associated Documents

  • DownloadMC-10186651-0001.pdf↗
• January 21, 2021•Document ID: 10186621

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 49483

  Date Added:

  February 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2017-2021 F-Super Duty and 2016-2021 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.

  Associated Products (40)

  2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford F-6502021 Ford F-7502020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6502020 Ford F-7502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-650+ 20 more
  Associated Documents

  • DownloadMC-10186621-0001.pdf↗