Ford Transit Service Bulletins

611 manufacturer communications on file.

• January 20, 2021•Document ID: 10185993

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  20B53

  Date Added:

  February 4, 2021

  Manufacturer:

  FORD

  Summary

  In some of the affected vehicles, the fuel pump control module that powers the fuel pump may fail prematurely. This would most likely occur at engine start, resulting in a malfunction indicator light illumination and an engine no-start symptom.

  Associated Products (1)

  2015 Ford Transit
  Associated Documents

  • DownloadMC-10185993-0001.pdf↗
• January 7, 2021•Document ID: 10186677

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 49432

  Date Added:

  February 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles may exhibit an open master fuse in the high current battery junction box. The master fuses are now available as a separate service part and can be replaced without replacing the high current battery junction box or wiring harness. For master fuses F9 (500A), F10 (300A), F11 (250A), and F12 (150A), use service part number LJ8Z-14526-C. For master fuses F1 (125A), F2 (80A), F3 (150A), and F6 (150A), use service part number LJ8Z-14526-D. Tighten M8 nuts to 12 +/- 1.8 Nm (106 +/- 16 lb-in). Tighten M5 nuts to 5.4 +/- 0.9 Nm (48 +/- 8 lb-in).

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10186677-0001.pdf↗
• January 5, 2021•Document ID: 10186563

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 49426

  Date Added:

  February 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly. If all other Ford Pass/Lincoln Way features work correctly except for the vehicle location, open the customer connectivity settings on the SYNC display and verify that the location setting is enabled. If the setting is currently enabled, disable and then re-enable the feature. If the vehicle location is still displayed incorrectly in the app, follow Workshop Manual section 415-00 for further diagnosis.

  Associated Products (20)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator
  Associated Documents

  • DownloadMC-10186563-0001.pdf↗
• December 16, 2020•Document ID: 10184640

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SSM 49406

  Date Added:

  January 5, 2021

  Manufacturer:

  FORD

  Summary

  Some 2018 Focus, 2019 Fiesta, 2019-2020 Transit, 2019-2020 Transit Connect, and 2020 EcoSport vehicles may exhibit a concern where the radio randomly seeks through FM stations when a Bluetooth device is connected and streaming audio. Engineering is currently working on a solution for this condition. Inform customers that Ford is developing a software fix that is expected in February 2021. In the interim, let the customer know that the radio will still function without Bluetooth and schedule a follow-up appointment with the customer for late February. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

  Associated Products (7)

  2020 Ford Ecosport2020 Ford Transit2020 Ford Transit Connect2019 Ford Fiesta2019 Ford Transit2019 Ford Transit Connect2018 Ford Focus
  Associated Documents

  • DownloadMC-10184640-0001.pdf↗
• November 6, 2020•Document ID: 10183564

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49314

  Date Added:

  December 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles built on 31-Jul-2020 and through 14-Aug-2020 may experience a forward collision warning light with diagnostic trouble codes (DTC) B1433:54 and U2100:00 set in the cruise control module (CCM) due to being improperly equipped with a CCM. To verify, electrically disconnect the CCM. Once disconnected, perform a self-test on all other equipped modules. After a self test, start the vehicle to determine if the warning light is present. If other modules do not set loss of communication DTCs with the CCM and the warning light is no longer present, remove the CCM and seal/tape the connector to prevent water intrusion and relocate the harness to prevent rattles.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10183564-0001.pdf↗
• November 6, 2020•Document ID: 10183405

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR

  Mfr Comm. #:

  20B39

  Date Added:

  December 5, 2020

  Manufacturer:

  FORD

  Summary

  Certain 2020 Model Year Multiple Vehicle Lines Front View and Center High Mount Stop Lamp Camera Improper Function In some of the affected vehicles, insufficient electrical conductivity within the Printed Circuit Board (PCB) internal to the camera may lead to intermittent front view or Center High Mount Stop Lamp (CHMSL) camera operation. This could result in a blank or distorted image from the front of the vehicle or of the truck bed Dealers are to replace the front view camera or the CHMSL camera following the dealer bulletin technical information. This service must be performed on all affected vehicles at no charge to the vehicle owner.

  Associated Products (9)

  2020 Ford Edge2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Transit2020 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10183405-0001.pdf↗
• October 27, 2020•Document ID: 10181938

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  SSM 49285

  Date Added:

  November 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles equipped with a 3.5L Duratec and built on or before 22-Sep-2020 may exhibit an illuminated malfunction indicator lamp with any combination of the following diagnostic trouble codes (DTCs): P02EE, P02EF, P02F0, P02F1, P02F2, and/or P02F3. This may be due to the PCM strategy. Perform a keep alive memory (KAM) reset prior any diagnostics or repairs. The KAM reset clears the KAM to a default setting rather than zero. For claiming, use causal part 12A650 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10181938-0001.pdf↗
• October 26, 2020•Document ID: 10181913

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 49284

  Date Added:

  November 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

  Associated Products (71)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 51 more
  Associated Documents

  • DownloadMC-10181913-0001.pdf↗
• October 26, 2020•Document ID: 10181912

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SSM 49283

  Date Added:

  November 4, 2020

  Manufacturer:

  LINCOLN

  Summary

  Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

  Associated Products (19)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator
  Associated Documents

  • DownloadMC-10181912-0001.pdf↗
• October 14, 2020•Document ID: 10181914

  Service Bulletin/Repair Instructions
  EQUIPMENT; POWER TRAIN

  Mfr Comm. #:

  TSB 20-2214

  Date Added:

  November 5, 2020

  Manufacturer:

  FORD

  Summary

  Some 2015-2020 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (SRW) and a U-joint at the transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds (112-121 km/h 70-75 mph for 4.10 axle ratio, 121-128 km/h75-80 mph for 3.73 axle ratio, and 136-145 km/h 85-90 mph for 3.31 axle ratio) and may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear drive shaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.

  Associated Products (6)

  2020 Ford Transit2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford Transit2015 Ford Transit
  Associated Documents

  • DownloadMC-10181914-0001.pdf↗
• October 9, 2020•Document ID: 10181987

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE; POWER TRAIN

  Mfr Comm. #:

  20B35

  Date Added:

  November 4, 2020

  Manufacturer:

  FORD

  Summary

  Some of the affected all-wheel driver (AWD) vehicles were assembled with mismatched front to rear final drive gear ratios. AWD vehicles with mismatched gear ratios may exhibit front end shudder upon acceleration and/or the Traction Control System (TCS) may activate. If the TCS activates, an icon on the cluster advising the driver that the TCS is active may illuminate, leading to engine torque reduction to slow the vehicle. The transfer case clutch will continue to wear until AWD function becomes unavailable. Some of the affected rear wheel drive (RWD) vehicles were assembled with incorrect rear final drive gear ratios. Drive characteristics are not noticeably changed.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10181987-0001.pdf↗
• October 7, 2020•Document ID: 10181905

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SSM 49242

  Date Added:

  November 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with all of the following diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM): P2804, P2803, P0713, P0710, P0709, and P0708. This article only applies if all of these DTCs are present. Prior to any diagnosis, inspect connectors C1551, C1280, C1281, and C1520 for partial connections, damage, or pushed out pins and repair as necessary. If a fault is not identified during the inspections of the connectors, continue diagnosis using the appropriate WSM Sections.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10181905-0001.pdf↗
• September 30, 2020•Document ID: 10180681

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  TSB 20-2341

  Date Added:

  October 5, 2020

  Manufacturer:

  FORD

  Summary

  Some 2015-2020 Transit high roof bus/passenger wagon vehicles may experience a loose or unseated headliner at the C and/or C 1/2 pillar(s) causing visible gaps. This may be due to a lack of retention capability of the headliner locator tabs to the pillar block pins. To correct the condition, install repair coupons to the headliner and replace the headliner air conditioning (A/C) vent foam gaskets.

  Associated Products (6)

  2020 Ford Transit2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford Transit2015 Ford Transit
  Associated Documents

  • DownloadMC-10180681-0001.pdf↗
• September 25, 2020•Document ID: 10180428

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 49210

  Date Added:

  October 6, 2020

  Manufacturer:

  FORD

  Summary

  Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (150)

  2020 Ford Edge2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Navigator2019 Ford Edge2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-150+ 130 more
  Associated Documents

  • DownloadMC-10180428-0001.pdf↗
• September 17, 2020•Document ID: 10180375

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  20B21-S1

  Date Added:

  October 1, 2020

  Manufacturer:

  FORD

  Summary

  Certain 2020 Model Year Transit vehicles with 3.5L engines and F-150 / Police Interceptor Utility vehicles with 3.3L engines - Cylinder Head Replacement

  Associated Products (3)

  2020 Ford Explorer2020 Ford F-1502020 Ford Transit
  Associated Documents

  • DownloadMC-10180375-0001.pdf↗
• September 7, 2020•Document ID: 10180389

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SSM 49167

  Date Added:

  October 6, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles may exhibit an open master fuse in the high current battery junction box. The master fuses are now available as a separate service part and can be replaced without replacing the high current battery junction box or wiring harness. Tighten M8 nuts to 12 +/- 1.8 Nm (106 +/- 16 lb-in). Tighten M5 nuts to 5.4 +/- .9 Nm (48 +/- 8 lb-in).

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10180389-0001.pdf↗
• August 26, 2020•Document ID: 10179184

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT; EQUIPMENT

  Mfr Comm. #:

  SSM 49129

  Date Added:

  September 2, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Transit vehicles built on or before 12-Feb-2020 may exhibit a transmission fluid leak at the transmission fluid cooler. When replacing the transmission fluid cooler, also replace the transmission fluid cooler bracket. Perform the adjustment procedure when reattaching the selector lever cable. Refer to Workshop Manual (WSM), Section 307-05. Clear the transmission adaptive tables and perform an Adaptive Learning Drive Cycle using the appropriate scan tool. Refer to WSM, Section 307-01. Advise the customer that this vehicle is equipped with an adaptive transmission shift strategy. When the adaptive strategy is reset, the computer will begin a relearning process. This process may result in firmer than normal upshifts and downshifts for several days and will improve over time.

  Associated Products (1)

  2020 Ford Transit
  Associated Documents

  • DownloadMC-10179184-0001.pdf↗
• August 19, 2020•Document ID: 10179149

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB 20-2272

  Date Added:

  September 2, 2020

  Manufacturer:

  FORD

  Summary

  Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.

  Associated Products (24)

  2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Transit2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford Transit2017 Ford F-2502017 Ford F-3502017 Ford F-450+ 4 more
  Associated Documents

  • DownloadMC-10179149-0001.pdf↗
• August 12, 2020•Document ID: 10179344

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE; EQUIPMENT

  Mfr Comm. #:

  SSM 49085

  Date Added:

  September 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) are turned on in the SYNC system. If the concerns persist after CCS is turned on, turn CCS OFF, perform an ignition cycle, and turn CCS settings back on. After any CCS changes, force-close and relaunch the FordPass/ LincolnWay app on the customers phone. Once CCS is turned on, program the TCU to the latest IDS/FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.

  Associated Products (20)

  2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator
  Associated Documents

  • DownloadMC-10179344-0001.pdf↗
• August 11, 2020•Document ID: 10179325

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49065

  Date Added:

  September 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.

  Associated Products (58)

  2021 Ford F-6502021 Ford F-7502020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Transit2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-550+ 38 more
  Associated Documents

  • DownloadMC-10179325-0001.pdf↗