Ford Freestar Complaints

2,533 consumer complaints on file.

#11163061December 22, 2018
POWER TRAIN
I WAS TO THE ON US HWY 98 IN LAKELAND FL WHEN I APPROACHED THE STREET LIGHT THAT TURNED RED. WHEN I STOPPED THE CARAVAN WOULD NOT GO INTO GEARS TOWARD OR REVERSE WORKED AND I WAS IN THE MIDDLE OF TRAFFIC VERY HEAVY AND DANGEROUS POSSISION. HAD TO PUSH OF THE ROAD AND WAIT FOR SEVERAL HOURS BEFORE HELP ARRIVED. THAN I GOOGLED RECALLS AND I SEEN THAT FORD MADE A RECALL ON THE MAKE MODEL AND YEAR OF THE CARAVAN. I AM NOT SURE OF HOW THIS POSSESS WORKS BUT THE FORD COMPANY SAYS THAT THEY WILL FIX THE ISSUES WITH THE TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163095December 22, 2018
ELECTRICAL SYSTEM
PASSENGER SIDE MIRROR BURNED, SMOLDERED WITH A GREAT DEAL OF SMOKE. COULD SEE ORANGE GLOW BEHIND THE MIRROR. SMELLED LIKE AN ELECTRICAL BURN. CAR WAS PARKED, NO KEY IN IGNITION, HAPPENED RIGHT AFTER UNLOCKING CAR WITH KEY FOB.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11162477December 19, 2018
POWER TRAIN
'TAKATA RECALL' 1)TRANSMISSION/TORQUE CONVERTER OUTPUT SHAFT FAIL. LOSS OF CONTROL OF MY VEHICLE WHILE IN MOTION LEAVING MY HOME IN MY NEIGHBORHOOD. ALMOST CAUSING MY CHILDREN AND I TO WRECK INTO A PARKED CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155303December 1, 2018
POWER TRAIN
I WAS DRIVING HOME AND TRANSMISSION WOULD NOT ENGAGE. I COASTED OUT OF THE HIGHWAY LANE. I HAD IT TOWED. I FOUND OUT ABOUT THE TORQUE CONVERTER PROBLEM LAST NIGHT THIS VAN WAS WELL TAKEN CARE OF AND NO ISSUES UNTIL NOW. IT ONLY HAS 80,000 MILES ON IT. I ALSO OWN A 2005 FREESTAR AND THE TORQUE CONVERTER WAS REPLACED AT THE NEAREST FORD DEALERSHIP DUE TO A RECALL. FORD WAS CURRENTLY IN THE PROCESS OF RECALLING THE 2004 AND 2005 FREESTARS. ITS THE SAME PART IT SEEMS TO ME THAT THE 2006 FREESTAR SHOULD BE INCLUDED IN THIS RECALL, AS WE HAVE FOUND NUMEROUS SIMILAR COMPLAINTS FROM 2006 OWNERS.SECOND CALENDAR QUARTER OF 2012. THE RECALL CAMPAIGN NUMBER IS 11S25 FOR THE 2004 AND 2005. ANYONE KNOW IF A RECALL FOR THE 2006 FREESTAR IS IN PROCESS. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153129November 21, 2018
POWER TRAIN
ON HIGHWAY GOING 60MPH TRANSMISSION STOP WORKING MOTOR RUNNING FINE MILES NOT READABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152041November 16, 2018
POWER TRAIN
TORQUE CONVERTER OUTPUT SHAFT ,,,, NO WAY FOR MOTOR TO ENGAGE THE TRANSMISSION ,, VAN ENGINE RUNS BUT NO POWER TO TRANSMISSION TO MOVE THE DRIVE TRAIN OF VAN ... DRIVING ON THE HIGHWAY ,, TAKE EXIT STOP FOR RED LIGHT , LIGHT TURNS GREEN PRESS GAS PEDAL ENGINE REVS UP BUT NO POWER TO TRANSMISSION TO MOVE FORWARD ... SETTING IN MIDDLE OF TRAFFIC STRANDED ,,, CARS TRUCKS ZOOMING BY ,,, TERRIBLE PREDICAMENT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150241November 9, 2018
ELECTRICAL SYSTEM
THIS IS A BIG, BIG, DEAL RELATED TO DANGEROUS SAFETY ISSUE. REFERENCE BULLETIN:FORD TSB 6-14-10, ISSUED JULY 24, 2006 (SUPERSEDES FORD TSB 5-23-7 ISSUED NOVEMBER 28, 2005) MY CAR SUDDENLY LOST CONTROL SURGING AND UNABLE TO SHIFT AND NO REVERSE GEAR. HAVE HAD OFF AND ON PROBLEMS FOR THE PAST YEAR RESULTING IN ABOUT $2000 OF SERVICE TO FIGURE OUT WHY CAR ACTING UP, SURGING, INABILITY TO SHIFT, AT TIMES NO FORWARD OR REVERSE GEAR. ONE TIME DROVE 25 MPH TO GET HOME 20 MILES AND POLICE STOPPED ME BECAUSE SUSPICIOUS DRIVING. I TOLD HIM I WAS HAVE TRANSMISSION PROBLEMS. TRANSMISSION AS IT TURNS OUT IS PERFECT. PCM IS MALFUNCTIONING INTERMITTENTLY BECAUSE OF ENGINEERING PROBLEM OF PCM SHORTING OUT.TOWED TO FORD DEALER AND SAID NEEDED $2-5000 TRANSMISSION. TOWED HOME AND SUDDENLY STARTED WORKING. INVESTIGATED THIS BULLETIN THAT THE FORD DEALER WAS NOT FAMILIAR WITH AND THEY ACCEPTED MY INFORMATION DESCRIBING THE BULLETIN TO THEM. WHY HAS THIS PROBLEM NOT RISEN TO THE RECALL STATUS GIVEN THE EXTREME DANGER ON THE HIGHWAY DRIVING AND LOOSING ALL CONTROL OF THE CAR CAUSING A VERY DANGEROUS PERILOUS SITUATION TO ME MY FAMILY AND OTHERS ON THE ROAD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142642October 25, 2018
SEATS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE BACK SEAT NEAR THE REAR WHEEL WELL BECAME DETACHED AND THE CONTACT SMELLED AN EXHAUST ODOR. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,867.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141752October 22, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. WHILE IDLING AT A RED LIGHT AND ATTEMPTING TO MAKE A TURN, THE VEHICLE DID NOT ACCELERATE. THE CONTACT TURNED OFF THE VEHICLE AND IT WOULD NOT ENGAGE IN GEAR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141124October 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS SERVICED AT SAM LEMAN FORD (1508 MORRISSEY DR, BLOOMINGTON, IL 61701, 309-938-4596) WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129408September 13, 2018
SEATS, STRUCTURE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE REVERSING INTO THE GARAGE, THE VEHICLE FAILED TO GO FORWARD OR BACKWARD. THE CONTACT NOTICED A PILE OF RUST ON THE GROUND AND REALIZED THAT THE REAR OF THE VEHICLE WAS ENTIRELY CORRODED. THE VEHICLE WAS TAKEN TO LIBERTY FORD OF MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137, (216) 662-3673) WHERE IT WAS DIAGNOSED THAT THE THIRD ROW SEAT LATCH STRIKER MOUNTING BRACKETS WERE CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128758September 11, 2018
SEATS, STRUCTURE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE CLEANING THE VEHICLE, THE CONTACT FOUND THAT THE REAR WHEEL WELL AND THE THIRD ROW SEAT LATCH THAT WAS ATTACHED TO THE VEHICLE'S SUBFRAME WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 142,019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128264September 8, 2018
ENGINE
MY 2004 FREESTAR OVERHEATS AFTER 70 MPH. REPLACED THERMOSTAT AND FANS. DOES THIS WITH AC TURNED OFF. I TURN TO HEAT ON TO COOL IT DONE. I DROVE 2100 MILES WITH WINDOWS DOWN. THIS HAPPENS ON THE HIGHWAY AND GOING UP LONG STEEP GRADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124495September 5, 2018
POWER TRAIN
TORQUE CONVERTER IS SHOWING SIGNS OF FAILURE WITH VAN A LESS THAN 50K MILES. A TRANSMISSION FLUSH AND SERVICE INCLUDING FORD'S FRICTION MODIFIER DID NOT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121829August 23, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 55 MPH, THE GEAR SHIFTER DID NOT RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115445August 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AS THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 89,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113628July 25, 2018
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER SUDDENLY LOST CONTROL OF THE VEHICLE. AFTER COMING TO AN ABRUPT STOP AND INSPECTING THE VEHICLE, THE DRIVER DISCOVERED THAT THE REAR AXLE ASSEMBLY HAD FRACTURED DUE TO SEVERE RUST AND CORROSION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113295July 24, 2018
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE ACCELERATED. THE CONTACT STATED THAT THE BRAKES DID NOT WORK AND THE RPMS INCREASED TO 3,000. THE CONTACT SHIFTED THE GEAR SHIFTER INTO NEUTRAL AND STOPPED THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110650July 10, 2018
POWER TRAIN
HAVE A 2006 FORD FREESTYLE THAT HAS THE WRENCH ICON COMING ON. WHEN THIS HAPPENS THE VEHICLE LOSES ACCELERATION AND I HAVE TO TURN IT OFF THEN TURN IT BACK ON TO GET THE LIGHT TO GO OFF. I HAVE CALLED PRATER FORD IN CALHOUN GA. WHEN THIS STARTED HAPPENING TO SEE IF BY CHANCE THERE WAS A RECALL ON THE DEFECT. THEY TOLD ME NO RECALLS. MY POINT IS IF THIS IS HAPPENING MORE AND MORE ON THIS MODEL SOMEONE NEEDS TO FIX IT. THEY ALSO TOLD ME THAT IT WOULD COST ABOUT 400.00 TO FIX THIS PROBLEM, WHICH IS MONEY I DON'T HAVE. THE PROBLEM HAPPENS WHEN YOU DRIVE IT ON THE ROAD. TOO SCARED TO HIT THE INTERSTATE WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110320July 9, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 30 MPH, THE VEHICLE HESITATED. A WEEK LATER, THE VEHICLE SLIPPED OUT OF GEAR WHILE REVERSING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS SUGGESTED THAT THE TORQUE CONVERTER WAS THE CAUSE OF THE FAILURE. THE DEALER (AUTONATION FORD SOUTH FORT WORTH, 5300 CAMPUS DR., FORT WORTH, TX 76119, (817) 522-3225) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST BECAUSE THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS 167,879.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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