Ford Focus Complaints

22,326 consumer complaints on file.

#10128682July 13, 2005
ENGINE AND ENGINE COOLING
CAR REV'S UP WHEN COMING TO A STOP AND ALSO WILL KEEP REPEATING THAT FOR ABOUT 2-3 MINS. SO FAR I HAVE ALMOST DROVE THRU 3 INTERSECTIONS AND RAN INTO MULTIPLE CARS AND WHEN I TAKE IT TO THE DEALERS ALL THEY HAVE TO SAY IS THEY CANT FIND ANYTHING WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128397July 12, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000-2001 FORD FOCUS WAGON - IGNITION CYLINDER FAILURE. WAS IN A VERY HOT PARKING LOT AND KEY WOULD GO IN BUT NOT TURN. THIS IS A REOCCURING PROBLEM WITH ALL FOCUS MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128398July 12, 2005
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I WAS AT THE STORE AND GOT INTO THE CAR AND WENT TO STICK THE KEY IN THE IGNITION AND IT WOULD NOT TURN. IT WOULD DING BUT WOULD NOT ALLOW ME TO DO ANYTHING. I ASSUMED IT WAS MAYBE THE FACT THAT I NEEDED A NEW KEY. I HAD IT TOWED TO A FORD DEALERSHIP AND THEN I WAS TOLD THAT I NEEDED A NEW IGNITION LOCK AND CYLINDER. I HAD TO GET THE CAR TOWED BACK TO MY HOUSE BECAUSE I AM A SINGLE MOTHER AND CANNOT AFFORD TO GET THE PROBLEM FIXED. I LIVE PAYCHECK TO PAYCHECK AND TO FIND OUT ABOUT THIS PROBLEM IS A BUNCH OF '!@#$%. I BOUGHT THIS CAR BECAUSE I ASSUMED IT WAS RELIABLE. I WAS WRONG. I TALKED TALKED TO A LOT OF PEOPLE RECENTLY THAT TOLD ME ABOUT THE SAME PROBLEM WITH THERE FOCUS'S. WHAT IS GOING TO BE DONE FOR PEOPLE ABOUT THESE PROBLEMS. I KNOW THIS IS NOT THE FIRST COMPLAINT OR THE LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128409July 12, 2005
ELECTRICAL SYSTEM
DT: ON SUNDAY THE OWNER'S WIFE MADE A RIGHT HAND TURN OFF OF MENTOR ONTO HART STREET. THE ENGINE SHUT OFF LIKE THE KEY HAD BEEN TURNED OFF AND THE ENGINE BURST INTO FLAMES. THE VEHICLE WAS TOWED TO CLASSIC FORD BUT HAS NOT BEEN LOOKED AT BY THE INSURANCE COMPANY YET. THE CAUSE OF THE FIRE HAS NOT BEEN DETERMINED. BOTH THE FIRE AND POLICE DEPARTMENTS WERE AT THE SCENE. THE ENTIRE FRONT OF THE VEHICLE HAS COMPLETE FIRE DAMAGE. THERE WERE NO OTHER VEHICLES INVOLVED. PRIOR TO THE FIRE THERE WERE NO PROBLEMS WITH THE VEHICLE. THE VEHICLE OWNER FEELS THE FIRE WAS THE RESULT OF A FAULTY ELECTRICAL SYSTEM. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10128255July 11, 2005
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:SWITCH
I ARRIVED HOME ON SATURDAY MORNING, PARKED IN THE DRIVE MIDWAY, TOOK THE KEY OUT AND WENT INTO THE HOUSE. LATER IN THE AFTERNOON, I TRIED WITH NO SUCCESS TO MOVE THE CAR ALL THE WAY UP INTO THE DRIVE. THE IGNITION WOULD NOT TURN. I MOVED THE WHEEL, WHICH WAS LOCK, BACK AND FORTH AND EVEN TRIED YANKING IT. IT WOULD NOT MOVE. I CALLED MY FRIEND TO COME AND LOOK AT IT. HE WAS UNABLE TO MOVE IT AND COULDN'T FIGURE OUT WHY IT HAD LOCKED. THERE IS NO RELEASE ON THE VEHICLE, SO I COULDN'T EVEN MOVE THE STEERING WHEEL. EVERY THING IS LOCKED IN PLACE. WE PUSHED THE CAR MANUALLY UP INTO THE DRIVEWAY WHERE IT HAS BEEN SITTING WITH THE WINDOWS DOWN FOR 3 DAYS. I LOOKED INTO GETTING IT FIXED AND FOUND SEVERAL WEBSITES WITH HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM. THE DEALERSHIP I CALLED FOR SERVICE SAID IT WOULD BE ROUGHLY AROUND $280 TO FIX BUT COULDN'T QUOTE UNTIL THE CAR HAD BEEN IN FOR INSPECTION. I AM REALLY UPSET WITH FORD FOR NOT RECALLING THIS ITEM YEARS AGO. IT IS SUCH A SMALL FIX FOR THEM BUT COSTS US ALOT. THEN WHEN YOU GET THE REIMBURSEMENT FOR YOU RECALL, THEY TRY TO ELIMINATE THE LABOR COSTS, BUT ISN'T THAT PART OF THE RECALL. MY LAST REIMBURSEMENT WAS MUCH LESS THAN I ACTUALLY PAID FOR THE SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128326July 11, 2005
SERVICE BRAKES, HYDRAULIC
DT: THE BRAKES MAKE A NOISE LIKE IT IS A DUMP TRUCK STOPPING. WHEN THE CONSUMER HITS THE BRAKES THE VEHICLE DOES NOT STOP IMMEDIATELY. HE CHANGED THE BRAKE SHOES TWICE AND THEN TOOK THE VEHICLE TO THE DEALERSHIP. WHILE AT THE DEALERSHIP, THEY FOUND A SERVICE BULLETIN AND THE CONSUMER HAS TO PAY TO REPLACE THE LINING AND MAGNETS. THE PROBLEM WITH THE BRAKES HAS ALWAYS OCCURRED, BUT IT IS NOT EVERY TIME YOU HIT THE BRAKES. THIS VEHICLE IS STILL UNDER AN EXTENDED WARRANTY AND IT IS NOT COVERED. CONSUMER HAS CALLED THE FEDERAL TRADE COMMISSION AND HAS A REFERENCE NUMBER, 6397393. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128172July 9, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I OWN A FORD FOCUS WAGON 2001. I AM WRITING TO COMPLAIN ABOUT A FUEL PUMP PROBLEM THAT SHOULD HAVE BEEN CORRECTED DURING RECALL# 03V482000. I HAD THIS RECALL PERFORMED ON MY CAR IN 2002. THIS PAST MONTH THE PUMP FAILED AND I HAD TO REPLACE IT. AFTER READING YOUR DISCRIPTION OF THE ORIGONAL PROBLEM WITH THE FUEL PUMP I REALIZED FORD NEVER CORRECTED THE PROBLEM. I EXPERIENCED THE EXACT PROBLEM WITH THE SUPPOSED CORRECTED FUEL PUMP. I TOOK THE CAR TO MY MECHANIC AND HE CONFIRMED THAT THE FUEL PUMP WAS CLOGGED AND HAD TO BE REPLACED. HE SAID IT WAS DUE TO A DESIGN FLAW AND THE NEW FUEL PUMPS HAD BEEN CHANGED. ONCE I REALIZED THIS HAD BEEN INVOLVED IN A RECALL I CONTACTED FORD AND THEY REFUSE TO HELP WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128193July 9, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE HAD MY CAR FOR 4 YEARS. JUST RECENTY THE IGNITION SWITCH FAILED. I CAN PUT THE KEY IN THE IGNITION, BUT IT WON'T TURN. AFTER JUST A FEW MINUTES ON THE INTERNET, I FOUND THAT THIS IS A MAJOR PROBLEM WITH FOCII, BUT FORD REFUSES TO ADDRESS IT. I AM NOW WITHOUT A CAR FOR THE WEEKEND. THIS IS IN ADDITION TO FINDING OUT THIS WEEK THAT BOTH THE FUEL PUMP AND ALTERNATOR ARE BOTH ALSO DEFECTIVE, BUT NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128204July 9, 2005
LATCHES/LOCKS/LINKAGES
THE KEY WOULD NOT TURN IN MY 2000 FORD FOCUS, DESPITE ALL EFFORTS. MY HUSBAND WAS STRANDED FOR HOURS. A LOCKSMITH HAD TO BE CALLED TO COME FIX IT, COSTING US MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128119July 8, 2005
SERVICE BRAKES, HYDRAULIC
DT: CONSUMER EXPERIENCED BRAKE FAILURE WITH HIS 2004 FORD FOCUS. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE LOCALLY, BUT THEY WERE TRYING TO LOCATE IT NATIONALLY. THE BRAKES MADE A RACKET, THERE WAS A WEIGHT THAT ADJUSTED THE COUNTERWEIGHT, AND NEEDED OTHER PARTS REPLACED AS WELL, BUT THEY HAVE TO WAIT ON THE WEIGHT TO COME IN BEFORE THE WORK COULD BE DONE. THEY STATED THAT THERE WERE SIX OTHER DEALERS THAT HAVE ORDERED THE PART, AND IT WAS SENT OUT IN THE ORDER THAT IT WAS REQUESTED. CONSUMER STATED THIS HAS BEEN HAPPENING FOR APPROXIMATELY A MONTH AND A HALF TO TWO MONTHS. WHEN ON VACATION HE TOOK THE VEHICLE IN FOR A SQUEAKING NOISE, AND THEY RESURFACED THE BRAKES, WHICH ELIMINATED THE SQUEAKING NOISE. BY THE TIME THEY RETURNED FROM THE TRIP, APPROXIMATELY 1100 MILES, THE SQUEAKING NOISE CAME BACK, AND THE RACKET STARTED. CONSUMER HAD THE VEHICLE SERVICED BEFORE GOING ON THE TRIP, AND WAS TOLD THE VEHICLE WAS OKAY TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128151July 8, 2005
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2000 FORD FOCUS STATION WAGON. THE REAR TAIL GATE LATCH KEPT POPPING OPEN-WOULD NOT CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128159July 8, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON INTERSTATE 95 WITH CRUISE SET AT 70M.P.H. MY CAR EXCELERATED TO 95 M.P.H. I COULD NOT DISENGAGE THE CRUISE AND THE BRAKES DID NOT FUNCTION. I WAS ABLE TO SLOW THE CAR TO 60 M.P.H. BY PRESSING THE BRAKES AS HARD AS POSSIBLE THEN I TURNED THE KEY OFF WHICH STOPPED THE EXCELERATION BUT ALSO IMPAIRED THE STEERING. I WAS ABLE TO GET THE CAR TO THE EMERGENCY LANE AND MY SON PUSHED US OFF THE SHOULDER OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127785July 7, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
HAD MY OIL CHANGED. DROVE TO WAL-MART. I SMELLED SOMTHING BURNING, STOPED AND LOOKED UNDER THE HOOD DIDNT SEE ANYTHING, THOUGHT MAYBE SOME SPILT OIL WAS BURNING. WENT INSIDE WAL-MART AND RETURNED TO CAR AND STARTED IT AND BEGAN TO DRIVE HOME. CAR STALLED AND SOME GUYS YELLED AT ME TO GET OUT OF THE CAR. I GOT OUT SAW FLAMES COMMING OUT OF THE WHEEL WELLS OPENED THE HOOD AND PUT OUT FIRE AND PUSHED MY CAR OFF THE ROAD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127848July 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE. COULD NOT REMOVE OR TURN KEY. HAD TO HAVE CYLINDER REPLACED IN BOTH VEHICLES THAT WE OWN. QUITE COSTLY AND VERY INCONVENIENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127849July 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER FAILED. HAD TO HAVE REPLACED. HAVE TWO SUCH VEHICLES AND EXPERIENCED FAILURE ON BOTH. QUITE COSTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127653July 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:DOOR, VISIBILITY:WINDSHIELD WIPER/WASHER
DT: CONSUMER COMPLAINED ABOUT TRANSMISSION PROBLEMS. THE REAR DOOR ON THE WAGON DID NOT CLOSE PROPERLY AND THE WINDSHIELD WIPERS DID NOT GO ALL THE WAY DOWN WHEN TURNING THEM OFF. DEALER WAS WORKING ON THE TRANSMISSION. ALSO, DEALER WILL TAKE CARE OF THE DOOR AND THE WINDSHIELD WIPERS WHILE VEHICLE WAS IN THE SHOP FOR TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127489July 5, 2005
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE A 2001 FORD FOCUS. OVER THE PAST 1 1/4 YEARS, MY CAR HAS EXPERIENCED INTERMITTENT ENGINE PROBLEMS. THE CAR EXPERIENCES A LOSS OF POWER, "BUCKS LIKE A BRONCO", AND EVENTUALLY STALLS WITHIN A MATTER OF MOMENTS. THIS HAS OCCURRED THREE TIMES ON HILLY STATE HIGHWAYS WHERE THE SPEED LIMIT IS 65 MPH. IF THE CAR IS ALLOWED TO SIT, IT WILL TYPICALLY RESTART AFTER A HOUR OR SO. LAST WEEK THIS OCCURED ON FLAT TERRAIN WITH THE AIR CONDITIONER RUNNING AND THE CAR GOING APPROXIMATELY 40MPH. I HAD THE CAR TOWED TO THE DEALERSHIP, HOWEVER THEY DID NOT LOOK AT THE VEHCILE UNTIL THE NEXT DAY AND ADVISED ME THAT IT WAS MOST LIKELY THE FUEL PUMP HOWEVER, THEY WERE UNABLE TO GUARANTEE THAT REPLACEMENT WOULD CORRECT THE PROBLEM. I ADVISED THE DEALERSHIP OF NHTSA CAMPAIGN ID NUMBER 03V482000 AND WAS ADVISED THAT IT DID NOT PERTAIN TO MY CAR. I CONTACTED FORD AND WAS ADVISED THAT UNLESS THE DEALERSHIP COULD DUPLICATE THE PROBLEM, THE FDM WOULD NOT BE REPLACED UNDER THE PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127508July 5, 2005
ELECTRICAL SYSTEM:IGNITION
DT: THIS MORNING WHEN LEAVING FOR WORK CONSUMER PUT KEY IN IGNITION AND IGNITION WOULD NOT TURNING OVER AND THE ENGINE WOULD NOT START. THE CONSUMER TRIED TO MOVE STEERING WHEEL BACK AND FORTH AS THIS HAS WORKED TWICE BEFORE WHEN THIS OCCURRED. HOWEVER, THE STEERING WHEEL LOCKED UP ALONG WITH THE IGNITION. CONSUMER HAD TO HAVE VEHICLE TOWED TO A LOCAL DEALERSHIP. THE DEALER INFORMED CONSUMER THAT THE ENTIRE IGNITION WOULD HAVE TO BE REPLACED, AND OFFERED NO EXPLANATION AS TO WHY THIS OCCURRED. VEHICLE IS CURRENTLY AT DEALERSHIP AWAITING REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127517July 5, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: CONSUMER STATED THE CRUISE CONTROL WENT INTO FULL THROTTLE POSITION AND COULD NOT BE DEACTIVATED BY PRESSING THE BRAKE PEDAL. THE ONLY WAY TO SHUT IT OFF WAS TO TURN THE KEY OFF. THE CONSUMER HAD TO HAVE THE CRUISE CONTROL DISABLED. HE HAS NOT CONTACTED A SERVICE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127547July 5, 2005
ELECTRICAL SYSTEM:IGNITION
DT: 2000 FORD FOCUS LX, IGNITION FROZE. PROBLEM OCCURRED BEFORE. THIS WAS THE SECOND TIME THAT CONSUMER HAD THE IGNITION CYLINDER REPLACED. THE FIRST TIME WAS ON MAY 26, 2004. THIS PROBLEM GRADUALLY BECAME WORSE. AT FIRST THE IGNITION WAS A LITTLE HARD TO TURN. WITHIN A WEEK THE CONSUMER COULD NOT EVEN TURN THE KEY IN THE IGNITION. THE SECOND TIME THIS OCCURRED IT INCLUDED THE SAME CIRCUMSTANCES. THERE WERE NO KNOWN OTHER PROBLEMS WITH THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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