Ford Focus Complaints

22,326 consumer complaints on file.

#10129818July 24, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I JUST PURCHASED A FORD FOCUS SE STATION WAGON FROM A PRIVATE PARTY. THE CAR IS IN PRISTINE SHAPE WITH ONLY 54,000 MILES ON IT. THERE'S JUST ONE SLIGHT PROBLEM.... THE KEY DOESN'T TURN IN THE IGNITION. THIS PROBLEM HAS BEEN RECORDED A NUMBER OF TIMES.(SEE COMPLAINT SECTION OF THIS WEB SITE) WHY NO RECALLS??????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129824July 24, 2005
ELECTRICAL SYSTEM:IGNITION
MY FOCUS 2000 IS IN THE SHOP DUE TO A BROKEN IGNITION CYLINDER. THIS IS OBVIOUSLY A HUGE COMMON PROBLEM AND SHOULD BE RECALLED.I COULD HAVE BEEN LEFT STRANDED IN THE MIDDLE OF THE NIGHT IN A DARK PARKING LOT. CAR HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129830July 24, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CAR BEGAN CHUGGING AS IF HAVING BAD GAS. WHILE ON RTE 40W IN TEXAS, THE CAR DIED AND THE POWER STEERING FAILED WHEN THE CAR DIED. I WAS TRAVELING AT APX. 75 MPH WHEN THIS OCCURED. I WAS TOWED INTO NM AND HAD THE FUEL PUMP REPLACED. FORD WILL NOT HONOR THE RECALL OF MY FUEL PUMP AND THEY INSIST THAT THE RECALL ONLY EXTENDS UP TO 2000 MODELS. I HAVE A 2001 FOCUS ZX3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129733July 22, 2005
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
DT: 2000 FORD FOCUS. CONSUMER SMELLED SOMETHING BURNING WHILE DRIVING AND CONTINUED TO DRIVE FOR ABOUT A MILE. STOPPED VEHICLE, GOT OUT, AND THERE WAS A STRONG SMELL, BUT WAS UNABLE TO DETECT FROM WHERE THE SMELL WAS COMING. A COUPLE DAYS LATER WENT TO PARK VEHICLE IN GARAGE AND NOTICED THAT BOTH HEADLIGHTS WERE OUT OF PLACE. UPON INSPECTION NOTED A MELTING OF THE MOUNTS AND HOUSING, AND THE BULB HOLDER WAS LOOSE, SPRING WAS NOT EFFICIENT ENOUGH TO WITHSTAND JARRING. CONSUMER FELT THIS HAPPENED BECAUSE CONSUMER HAD TO DRIVE OVER SEVERAL RAILROAD TRACKS, AND FELT THIS COULD HAVE LOOSENED THESE PARTS. NO REPAIRS DONE. TOOK VEHICLE TO DEALER FOR A PRICING OF THE REPAIRS, WHICH WAS $60 EACH HEADLIGHT, AND DEALER DID NOT SPECIFY WHY THIS OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129753July 22, 2005
UNKNOWN OR OTHER
DT: CONSUMER IN MAY RECEIVED A RECALL NOTICE. THE LETTER WAS FOR THREE OR FOUR PARTS. WHEN SHE CONTACTED THE DEALERSHIP, THEY DIDN'T HAVE THE PARTS AND THEY HAD TO BE ORDERED. THEY WERE NOT YET IN. CONSUMER DID NOT CONTACT THE MANUFACTURER ABOUT THE PROBLEM. THE INFORMATION ON THE RECALL, THE PARTS OR NUMBER WERE NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129757July 22, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I PURCHASED MY 2004 FORD FOCUS IN APRIL OF 2004. THE BATTERY WENT DEAD IN MAY 2005. I HAD THE CAR TOWED TO THE FORD DEALER AND THE EALER REPLACED THE BATTERY. CAR WAS DEAD AGAIN JULY 4. THE CAR WAS JUMPED AND TAKE TO THE DEALER. DEALER SAID THEY COULDN'T FIND A PROBLEM AND CHARGED THE BATTERY. IT WAS DEAD AGAIN ON JULY 9TH. I HAD DEALER COME GET THE CAR AND THEY SAID IT WAS A BAD CELL IN THE BATTERY AND REPLACED THE BATTERY AGAIN. I WAS DEAD AGAIN ON JULY 21ST. HAD THE DEALER COME GET THE CAR THEY JUMPED IT AND TOOK IT IN. THEY CHARGED THE BATTERY AND STILL TELL ME THEY CAN'T FIND ANYTHING WRONG WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129770July 22, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION HAS GONE OUT ON MY 2001 FORD FOCUS. I WOULD NORMALLY JUST REPLACE IT AND MOVE ON BUT WHEN SEARCHING FOR A NEW PART ON THE INTERNET I FOUND NUMEROUS COMPLAINTS ABOUT THE EXACT SAME PROBLEM I AM HAVING. IN ALL CASES PEOPLE HAVE BEEN TOLD THIS IS A KNOWN PROBLEM BY FORD AND THEY CHOOSE TO IGNORE IT. I AM NOW SCARED TO DRIVE MY CAR ONE IT IS FIXED IN CASE I ENCOUNTER MORE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126072July 22, 2005
SUSPENSION:REAR
DT:THE TIRES ON THE CONSUMER'S 2002 FORD FOCUS 2002 WERE SHOWING SEVERE SIGNS OF WEAR AFTER ONLY 17000 MILES. THE FIRST SET OF TIRES WERE REPLACED AT 5000 MILES DUE TO WEAR. AFTER ABOUT 12000 MILES THE SAME WEAR PATTERN REAPPEARED. THESE TIRE WERE RATED AS 60000 MILE TIRES. THE VEHICLE IS CURRENTLY ON IT'S THIRD SET OF TIRES. ONE OF THE TIRE WAS TAKEN TO A FORD DEALERSHIP FOR INSPECTION. THE DEALER FOUND A SERVICE BULLETIN #.03-13-5 ON FORD'S COMPUTER THAT COVERED ALL MODELS OF FORD FOCUS 2000-2004 THAT EXPERIENCED INNER TIRE WEAR. THE UPPER CONTROL ARMS OF THIS MODEL WERE ENGINEERED INCORRECTLY CREATING ADVERSE CAMBER TO THE REAR TIRES. THE REMEDY WAS A RESTRUCTURED CONTROL ARM:UPPER ARM KIT. THE NEWLY RESTRUCTURED CONTROL ARM :UPPER ARM KIT WOULD ONLY BE SENT TO THOSE WHO WERE ELIGIBLE UNDER THE BUMPER TO BUMPER WARRANTY,3 YEAR, 36,000 MILES. CONSUMER FELT THE VEHICLE WAS BOUGHT WITH A FACTORY DEFECT. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129587July 21, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
IG NITION ON A 200 FORD FOCUS LOCKED UP. IGNITION AND STEERING WHEEL WILL NOT TURN. APARENTLY THIS IS A COMMON PROBLEM WITH THIS CAR. UPON COMPLETING A WEB SEARCH FOR POSSIBLE REPAIR OPTIONS I SAW HUNDREDS OF COMPLAINTS FOR THE EXACT SAME PROBLEM. I'M CALLING TO HAVE THE VEHICLE TOWED TO THE DEALER WHERE I WILL UNDOUBTEDLY BE RAPED AND PILLAGED OVER A FORD MD THAT THEY ARE UNWILLING ACKOWLEDGE OR HONOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129601July 21, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION HAS LOCKED THREE (3) TIMES ON A 2003 FORD FOCUS IN LESS THAN A TWO YEAR TIME PERIOD. IT APPEARS THAT THE IGNITION SWITCH AND/OR COMPONENTS ARE SUBSTANDARD SINCE THE PART HAS BEEN REPLACED ON TWO PREVIOUS OCCASIONS. THE IGNITION LOCKED FOR THE THIRD TIME ON JULY 20, 2005. THE VEHICLE IS CURRENTLY AT A LOCAL FORD DEALERSHIP FOR A REPAIR OR REPLACEMENT OF THE IGNITION. THE CAR WAS UNDER WARRANTY THE FIRST TWO (2) INSTANCES OF THIS PROBLEM. HOWEVER, THE WARRANTY HAS EXPIRED AND THIS APPEARS TO BE AN ONGOING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129524July 21, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
2001 FORD FOCUS, IGNITION AND STERRING WHEEL LOCK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129527July 21, 2005
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS STEERING AND IGNITION LOCKED. MY SON WHO IS 17 YRS OLD WAS STRANDED AND HAD TO CALL US BECAUSE THE STEERING AND IGNITION WAS LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129400July 20, 2005
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN IN IGNITION CYLINDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129411July 20, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
NO EVENT LED TO THIS FAILURE. I WAS DRIVING ON THE FREEWAY WHEN MY ACCELERATOR CABLE BROKE. LUCKILY, I WAS IN A LANE THAT ALLOWED ME TO COAST TO THE SHOULDER; HOWEVER, A DEFECT SUCH AS THIS IS A SAFETY CONCERN. THIS COULD HAVE CAUSED ME TO GET INTO A CAR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129422July 20, 2005
ENGINE AND ENGINE COOLING, STEERING
AS VEHICLE WARMS UP, THERE IS A WHINING NOISE THAT COMES FROM THE RPMS BEING HIGHER. IT ALMOST FEELS AS IF IT'S BELT OR POWER STEERING RELATED, BUT THERE IS NO LOSS OF STEERING POWER. ALSO, THERE SEEMS TO BE NO LOSS OF POWER ANYWHERE ELSE. WHEN PARKING THE VEHICLE WHERE A TURN IS INVOLVED, AT VERY LOW SPEEDS, THE NOISE IS "FEELING" IN THE WHEEL IS A BIT EXAGGERATED. I TOOK MY VEHICLE TO JEROME DUNCAN FORD (IN STERLING HEIGHTS, MI) FOR SERVICE YESTERDAY AND THEY TOLD ME THAT THE NOISE IS "NORMAL OPERATING" NOISE. I DON'T BUY IT AND TOLD THEM I'D DEFINITELY BE BACK IF SOMETHING WENT WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129424July 20, 2005
ENGINE AND ENGINE COOLING
I WAS SITTING IN DRIVER'S SIDE OF 2003 FORD FOCUE, CAR WAS TURNED ON AND PARKED. CAR SHUT OFF BY ITSELF AND I THEN SMELLED SMOKE. I OPENED HOOD AND THERE WAS A FIRE ON REAR-SIDE OF ENGINE - NO SIGN OF ANY OIL SPILLAGE..
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10129443July 20, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:IGNITION
I HAVE HAD MY FOCUS FOR FIVE YEARS, I AM 1 MONTH AWAY FROM PAYING IT OFF. INITIALLY AFTER I BOUGHT THE CAR, THERE WERE A FEW MAJOR ISSUES THAT WERE FIXED UNDER THE WARRANTY. EXAMPLE- WHEEL BEARINGS, BREAKS, ETC. OTHERWISE MY CAR HAS HAD FEW PROBLEMS OUTSIDE OF NORMAL WEAR AND TEAR. ON FRIDAY, JULY 15, 2005 I HAD A DIFFICULT TIME GETTING MY KEY TO GO IN THE IGNITION. BUT IT WENT IN, AND STARTED OKAY. ON TUESDAY, JULY 19, 2005, I WAS UNABLE TO TURN THE KEY IN THE IGNITION, IT WAS STUCK. IT WAS ALSO DIFFICULT TO GET THE KEY OUT OF THE IGNITION. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP TO BE REPAIRED. THE DRIVER OF THE TOW TRUCK ASKED ME IF THE IGNITION WAS STUCK. I TOLD HIM YES, AND HE TOLD ME THAT WAS THE USUAL PROBLEM WHENEVER HE HAD TO TOW A FORD FOCUS. MARSHALL BROTHERS LINCOLN MERCURY INFORMED ME IT WAS THE IGNITION CYLINDER THAT BROKE. I LOOKED ONLINE, AND THERE IS AN ENTIRE DISCUSSION BOARD DEDICATED TO THIS SPECIFIC PROBLEM. HTTP://WWW.AUTOFORUMZ.COM/FORD-FOCUS-IGNITION-LOCKS-FTOPICT32011.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129456July 20, 2005
LATCHES/LOCKS/LINKAGES
THE IGNITION CYLINDER SEIZED FOR NO APPARANT REASON. I WAS OVER AN HOURS DRIVE FROM HOME. HAD TO CALL A TOW TRUCK THERE WAS NO WAY TO START THE CAR, THE KEY WOULD JUST NOT TURN. AFTER A COSTLY REPAIR, ALMOST $500CDN I RESEARCHED THIS PROBLEM ON THE INTERNET. IT TURNS OUT I'M NOT ALONE. HTTP://WWW.AUTOWHIZ.COM/MESSAGEBOARDS/MESSAGE.PHP?ID=1784 THIS IS JUST ONE SITE WITH MANY COMPLAINTS ON THIS PROBLEM. EVEN THE SERVICE ADVISOR AT THE FORD DEALER SAID SHE THINKS THERE COULD EVENTUALLY BE A RECALL ON THIS BECAUSE THEY HAVE TO FIX SO MANY OF THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129491July 20, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FORD FOCUS. I HAVE HAD THE IGNITION KEY CYLINDER LOCK LEAVING ME UNABLE TO GET THE KEY INTO THE IGNITION OR TURN THE KEY TO START THE CAR. FORD IS WELL AWARE OF THE PROBLEM, AS THE SERVICE TECHNICIAN AT MY LOCAL FORD DEALER TOLD ME. WITH THIS BEING A KNOWN PROBLEM, FORD STILL WANTS OVER $300 TO FIX A THE PROBLEM. IF THIS IS A KNOWN DEFECT, WHY IS THE CONSUMER THE ONE THAT HAS TO PAY FOR THE PROBLEM???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129515July 20, 2005
SERVICE BRAKES, AIR:DISC:PADS
I DRIVE TO WORK AT THE SPEED LIMIT AND I USE THE BRAKES VERY SOFTLY. I WAS PARKING AT WORK AND MY BRAKES STARTED TO REALLY GRIND. TOOK THE CAR INTO THE DEEALERSHIP AND SURE ENOUGH THE CAR WHICH HAD 18,000 MILES ON IT, HAD TO GET NEW BRAKE PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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